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Major Incident Lead Escalation Officer - jobs at Sap in Bulgaria, Burgas
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Bulgaria
Burgas
11 jobs found
02.07.2024
SAP
SAP Major Incident Lead Escalation Officer - Bulgaria, Burgas
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Description:Full job details
Own major incident escalation efforts from start to finish. Act as single point of contact for all involved stakeholders in the restoration process andclosely align with Incident escalations managers from...
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09.09.2024
SAP
SAP Escalation Support Coordinator Major incidents Bulgaria, Burgas
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Bridge creation, whiteboard, and Timeline maintenance (in time documentation). Preparation and distribution of Initial-to-resolved notifications. Resource engagement and escalation of internal and external contacts. Post-Incident BackOffice activities. Ticket handling and...
10.07.2024
SAP
SAP Escalation Support Coordinator Major incidents Bulgaria, Burgas
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Description:Full job details
Bridge creation, whiteboard, and Timeline maintenance (in time documentation). Preparation and distribution of Initial-to-resolved notifications. Resource engagement and escalation of internal and external contacts. Post-Incident BackOffice activities. Ticket handling and...
11.09.2024
SAP
SAP Lead Problem Manager Bulgaria, Burgas
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Managing and coordinating the root causes analysis incidents and defining the measures that contribute to theoverall improvement of IT operations and its processes. Plan, lead and control Problem Management with...
18.09.2024
SAP
SAP Lead Software Developer - SAP Globalization Bulgaria, Burgas
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Gain valuable insights into critical Business Processes while engaging directly with our large customer base. Lead and own the entire development process, from designing and implementing user-friendly UIs to developing...
10.08.2024
SAP
SAP Mid/Senior Critical Incident Manager Bulgaria, Burgas
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Perform Critical Incident Management and ensure customer SLAs. Drive and moderate resolution of issues relating to our business-critical services. Responsible for customer communication during critical incidents. Establish bridge calls to...
24.06.2024
SAP
SAP Technical MLOps Engineering Lead Bulgaria, Burgas
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Master’s or Ph.D. in Computer Science, Machine Learning, or related field. Experience developing and deploying machine learning models in production environments. Excellent problem-solving skills, collaborative team spirit, and strong communication...
Description:Full job details
Own major incident escalation efforts from start to finish. Act as single point of contact for all involved stakeholders in the restoration process andclosely align with Incident escalations managers from...
These jobs might be a good fit
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