Expert Architecture Advisor jobs at Sap in Brazil, Itaituba

What you’ll do

Territory Management

• Creates and maintain a comprehensive view of their territory. They will communicate customer life cycle status, common risks & issues, insights on usage and retention challenges.
• Leverages system-based usage data, surveys and all other forms of feedback to form comprehensive point of view on clients / territory health & propensity to renew
• Develops and implements account strategies and implementation plans for emerging and renewal customers Responsible for developing long term success plans and roadmaps that lead to continued adoption, consumption, and expansion within the DSC solution portfolio.

Build Account Relationships

• Develops trusting and deep relationship with customer stakeholders, by establishing regular cadence of interactions
• Advocates for and becomes the Voice of the Customer within SAP; understands competitive threats and utilizes proper escalation channels to help customers during times of need.
• Promotes customer community by driving participation in customer events (VIP sessions, Reference Program, etc.)
• Works with marketing to ensure customer groups meetings take place frequently in the territory and are communicated to customers

Nurture References

• Drives customer references; pushes for reference stories across accounts
• Establishes success metrics agreed with the customer; tracks and addresses reference blockers for each account

Drive Value Realization

• Manages the renewal processes through qualification, needs analysis, commercial negotiation and close
• Proactively engages customers to ensure they get maximum value from SAP solutions; facilitates customer engagement and adoption by utilizing workshops, best practices, VIP webinars, thought leadership, etc. Manage Retention
• The SCSM manages the renewal cycle for their customers in tight collaboration with the CRS.
• The SCSM is accountable for engagement with the customer, account team and other commercial stakeholders.

Upselling/Cross-selling

• Provide sales teams with information about potential opportunity for license sales within and outside of the SCM portfolio

What you bring

• 5+ years’ experience in Sales, Pre-Sales, Services or Solution/Product Management
• 10+ years’ experience in Supply Chain Management (either in Planning, Execution, Logistics, Assets or Manufacturing) is required (Mandatory)
• Project management experience, including business process transformation and re-engineering
• Experience managing complex customer engagements
• Customer relationship management, sales, and sales team expertise in license or services domain
• Commercial experience, incl. developing account management plans and contract negotiations
• Line of Business experience in Supply Chain, Asset Management, Manufacturing, Warehouse Management, or Transportation Management
• Multilingual capability is an advantage depending upon region (minimum is local language + English)
• Bachelor equivalent: Required
• MBA or related post-Bachelor qualification is preferred
• Travel expectation is up to 20% of time on-site with customers
• Knowledge of English language spoken and written is required

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Pre-Sales, Supply Chain Manager, Logistics, Senior Product Manager, CRM, Sales, Operations, Technology

In this role, you will:

• Collaborate closely with sales teams to position SAP’s Supply Chain solutions effectively, tailored to customer challenges across logistics execution, planning, and business network collaboration.
• Lead and support demand generation activities that drive new pipeline, including discovery workshops, industry events, and customer presentations.
• Deliver solution expertise and value-based messaging throughout the sales cycle, from opportunity qualification through to technical validation.
• Engage with Product Engineering and Solution Marketing to maintain a deep understanding of product roadmaps, industry trends, and innovation updates.
• Translate complex supply chain scenarios into clear business value using real-world examples, live system demos, and process-centric storytelling.

Role Objective:

Key responsibilities include (but are not limited to):

• Presenting and demonstrating solutions such as SAP Warehouse Management , SAP Transportation Management , APO , PP/DS , and IBP to address customer-specific supply chain challenges.
• Showcasing the benefits of SAP Business Network for Procurement and Business Network for Commerce Automation to enable seamless collaboration with suppliers and trading partners.
• Supporting sales teams with deep functional knowledge across logistics, planning, and network collaboration, ensuring solution alignment with customer business priorities.
• Enabling differentiated conversations by articulating the value of SAP’s end-to-end supply chain capabilities in various industries and business contexts

• Provide expert deal support across industries by collaborating with sales teams, product teams, and solution advisors.
• Conduct discovery sessions with prospects to understand business needs and align SAP solutions.
• Deliver personalized and standard demos of SAP S/4HANA in key areas such as Sourcing & Procurement , Inventory Management , Warehouse Management , Transportation Management , and Planning .
• Highlight SAP innovations such as Business AI , Sustainability , and Business Network as part of the value proposition.
• Ensure high-quality customer engagement through dry runs , compelling UX presentations, and the use of digital assets .
• Execute Digital Discovery Assessments and define solution adoption roadmaps .
• Articulate SAP’s competitive advantage in Supply Chain Management.
• Drive demand generation activities with sales and marketing to ensure pipeline growth.
• Support partner enablement and scale SAP’s reach by educating the ecosystem.
• Deliver sales enablement sessions across the MEE region.
• Maintain up-to-date knowledge of SAP release cycles , tools, and accelerators.

What You Bring

• Bachelor's or Master's degree in Supply Chain , Procurement , Operations , or related fields.
• SAP certification or training in Sourcing & Procurement for S/4HANA ; additional module knowledge is a plus.
• Experience in SAP S/4HANA or ECC implementations ; full-cycle projects highly desirable.
• Strong knowledge of S/4HANA Cloud (Private Edition) and SAP Activate methodology .
• Industry experience in sectors like Mining , Retail , Manufacturing , or High Tech is an advantage.
• Proven experience in presales, consulting, or customer-facing roles with a focus on Supply Chain Management .
• Ability to work regionally and adapt to varying customer needs

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Network, Logistics, Supply Chain Manager, Supply Chain, ERP, Technology, Operations

Core tasks include:

• Generate opportunities through leverage of lead generation campaign within prospects and existing customers.
• Leverage telesales (if applicable) to create demand generation.
• Align closely with AE when prospecting into existing accounts and when initiating the engagement within account.
• Supports the AE in building strong customer relationships.
• Take full ownership of opportunity, drive teamwork with presales expert, Implementation consultants and partners.
• Identify, pursue and close sales opportunities.
• Maintain an accurate and documented CRM pipeline of opportunities, on a timely basis.

Key Responsibilities & Tasks

The Solution Sales Executive will develop an opportunity plan containing the value proposition SAP's Digital Supply Chain solutions to potential customers & prospects in that territory. It is expected that the Solution Sales Executive be adept at creating and nurturing senior executive relationships on their own, while positioning the SAP executive team. In that capacity:

• Works with the Sales Manager and team to develop and execute programs to drive pipeline & close deals
• Works with the Regional VAT to educate target accounts on the solution set and conducts account planning for strategic deals
• Works to uncover and run large sales cycles based opportunities as directed by the Regional Sales Lead
• Works with VAT team on sales campaigns
• Leads efforts to establish, develop, and expand market share and revenue attainment within named accounts
• Works to attain various sales objectives related to securing new business opportunities within named customers
• Develops sales best practices securing repeatable and expansive opportunities across named accounts

Experience & Language Requirements:

• 8+ years of experience selling business software and/or IT solutions
• Experience selling to CXOs
• Proven track record in target achievement

Education Requirements:

• Bachelor's degree in related fields (Business / Engineering or Technology)
• Professional Training & Certification
• Completion of Sales Methodology training preferred

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

WHAT YOU'LL DO

• Work with a global team of network engineers maintaining & ensuring operational stability and continuous service improvement;
• Work with SAP’s engineering and architecture teams in order to provide operational expertise in concept development;
• Be part of an effective collaboration model, bringing together various teams and units that design, build and run core components of our cloud network Infrastructure Platform;
• Engage with broad range of suppliers, internal and external stakeholders and other groups and teams, owning the end-to-end operating model of the network operations;
• Support network improvement and lifecycle projects in order to maintain a state of the art functional network infrastructure.

• WHO WE ARE LOOKING FOR
  Deep experience working and supporting production customer facing SAAS environment;
• Maintain and operate cloud network services infrastructure with focus on managing Public Cloud Networking on GCP and Azure;
• Good working knowledge on F5 LTM load balancers and creating scripts using iRules;
• Good indepth knowledge of Advanced WAF and DDoS functionality on F5 LTM and ability to fine tune policies based on traffic patterns;
• Excellent knowledge of Palo Alto Firewalls along with Threat Prevention/URL filtering modules;
• Knowledge of CDN Networking using Akamai or Cloudflare;
• Knowledge of managing Public DNS and SMTP ServicesImplement network infrastructure automation tasks via Terraform, Ansible and Python.

ROLE REQUIREMENTS

• Understanding of cloud platform network infrastructure and operations, ideally with F5 and Palo Alto are useful;
• Technical skills in BGP, VPN, IPSEC, VPC, LTM, SSL CertsNetwork Security Skills desired – L3/L4 firewalling, WAF, DDoS, Bot Management, URL filtering etc.;
• GCP/Azure Public Cloud skills are required and additionally AWS preferred;
• Experience in network automation in cloud environments is preferred;
• Soft skills: Abstract problem-solving skills, high level of commitment and reliability, good communication skills, self-sufficient working attitude and a real team player.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

What You Bring

2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.

A cooperative and productive approach to working relationships, internally and externally.

A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.

• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.

• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.

• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.

• A cooperative and productive approach to working relationships, internally and externally.

• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

• Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

What you'll do:

As an Architecture Advisor (AA), you will focus on the following key areas:

Account Planning & Architecture Management Responsibilities

• Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as footprint expansion.
• Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.
• Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.
• Provide a linkage from the customer to SAP product development leadership.

Creating an SAP Architecture Vision for the Customer

• Support building customer demand through appropriate thought leadership positioning.
• Understand customer’s business process map and business model with industry reference architecture focus​.
• Understand customer’s current enterprise landscape and future needs​.
• Drive the positioning of standard cloud architectures (plug & play) leveraging standard cloud solutions. ​

Building Key Customer Architecture Deliverables: Business & Solution Architecture, Target State, Transformation Roadmap

• Drive business architecture and capability mapping to solution design​.
• Ensure IT feasibility of the business capabilities mapping to SAP solution architecture. ​
• Support customer cloud transformation roadmap definition (business and application focus)​.
• Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus)​.

Being a Trusted Architecture Advisor for the Customer

• Align living roadmap with current adoption/solution consumption​.
• Support living roadmap governance & adaptation based on evolution of customer needs and SAP solutions​.
• Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio

What you bring:

• Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.
• Represent SAP as the trusted advisor within SAP and/or the market.
• Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.
• Proven professional networks in the market to drive pipeline and revenue growth for SAP.
• Proven track record of success in the selected industry area, if required.
• Proven leadership and project management experience.
• Proven experience of driving tangible outcomes in Enterprise Architecture for customers.
• Fluency in English; any other language is an asset.
• Fluency in the language of local markets is desirable.
• Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.
• Togaf or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:Architecture, Cloud, ERP, Information Technology, IT Architecture, Engineering, Technology