Sales Manager National Distribution jobs at Samsung in Vietnam, Ho Chi Minh City

Role and Responsibilities

• CS Operations Overall Key Performances Index (KPI) management:
  • Monitor overall CS operations performance thru pre-defined system and index.
  • Analyze KPIs and conduct comprehensive report to CS management.
• Sales Support Management:
  • Main contact of CS Sales Support management to stakeholders.
  • Execution to CS sales products: Service Package (B2C, B2B, SC+), Value-Added Services.
• Data Analysis:
  • Set up model of data analysis for overall CS operation report and dashboard.
  • Improve accuracy of data and avoid abnormal or mis-matching claims.
  • Study CS operation productivity improvement based on data analysis.
• Operation Planning:
  • Execution to CS processes, policies to improve CS service quality and sales support.
  • Set up model of market sensing to report with CS management for operation planning and development strategy.

Skills and Qualifications

• Major area:
  • Business:
  • Customer service operations
  • Management:
  • Service Package, Value-Added Services (VAS)
  • Warranty Healthy Auditor (WRMD management,investigate warranty claim vs actual Service activity,analysis abnormalwarranty claim, TV Glass ID, Fenrir, QR, ...)
  • UPC (Used Part Collection) improvement
  • Operation Planning
  • Data analysis.
• Background:
  • Education:
  • Bachelor degree
  • Professional:

• Customer service orientation.
• Expertise of data analysis.
• Comprehensive report and presentation.
  • Experience & Skills:
  • Preferred experience in customer service business of Electric or electronic, process innovation.
  • Good Vietnamese and English speaking and communication.
  • Strong team work spirit.

Role and Responsibilities

• Lead development of clear Vision, Strategies and Plans to build the brand Awareness, Preference and Differentiated Equity of assigned business.

• Understand and influence Product Business Group to have clear Product Portfolio, Pricing Strategies and building blocks including annual business initiative calendar to deliver to business goal.

• Develop strategic marketing leadership on Brand Communication, Local Initiative Launch Communication and ensuring excellence in execution.

• Lead functional team to develop & execute holistic initiatives via IMC development & execution. Develop the local adaptation or creation (as needed) of ATL development & BTL for the initiatives based on in-depth understanding of local consumers.

• Manage effective communication with Business Heads, HQ and RHQ to ensure issues are quickly resolved, and Best Practices are shared on time. Develop gap closure plans together with Product Marketing to deliver business goal

• Develop, train and coach team in strategic marketing, branding building framework as well as important soft skills (i.e. general business management, leadership and collaboration)

• Manage Agency Relationship and development of annual ‘scope of work’. Conduct bi-annual agency reviews and action plans to get the best out of agency partners.

Skills and Qualifications

• Possess a Degree preferably in Business, Marketing or the equivalent with at least 8 years of relevant marketing experience and 4-5 years in a managerial role.

• Candidates should have experience in strategic marketing and managing people.

• Strong knowledge and experience with Brand Building.

• Strong Marketing Planning, decision making and Execution capability in a fast paced electronics or FMCG industry.

• Leadership, Collaborative, Creative, resourceful & strategic minded.

• Independent, self-motivated with excellent interpersonal and communication skills.

• Good analytical and high adaptability skills.

• Able to travel on short notice.

Role and Responsibilities

1. [Establishment of a Supply Plan] Create an optimized weekly supply plan for each product/customer request.
2. [Review of Production Execution] Monitor the stable execution of the established production plan and provide a timely response to any changes.
3. [Input Operation Management] Manage stable input while considering the constraint process based on the supply target.
4. [Production Indicator Management] Understand the Key Performance Indicators (KPIs) required for progress management and carry out management tasks to achieve the target.
5. [Emergency Response] Execute backup plans to minimize customer impact in case of natural disasters (power outages, floods, earthquakes) or execution team excursions.
6. [Profit Maximization] Reduce TAT (Turnaround Time) and executework-in-progress/inventoryoptimization in order to maximize sales.
7. [Master Data Review] Execute system-based supply management by promptly reflecting master data, including BOM Route, Capa constraint, all of which are essential production information, onto the system.

Role and Responsibilities

1. [Line-up management] Perform the development and management of the line-up portfolio plan and efficiency improvement efforts and market issue response.

2. [Launch management] Perform the product/service launch timeline setting by analyzing the new model's target quantity and its profit and loss, and by working with the marketing department.

3. [Pricing operation] Participate in devising the pricing operation strategy of each segment and model.

4. [Discontinuation management] Devise the plans to minimize the leftover materials when a product is to be discontinued by setting appropriate discontinuation timeline and plans to utilize the leftover materials.

Skills and Qualifications

- Strong knowledge and experience with Product management especially in B2B industry

- Strong Planning, decision making and Execution capability in a fast paced electronics

- Independent, self-motivated with excellent interpersonal and communication skills.

- Good analytical skills and high adaptability in a fast moving environment.

- Excellent English Skills

Role and Responsibilities

1. [Sales target management by channel] Prepare to set the optimal sales target that will drive continued growth of the business unit and channel accounts (partners) and encourage employee morale.

2. [Sales strategy setting by channel] Plan the optimal sales strategy that will allow to meet the sales target by analyzing the assigned channel accounts, commercial district, and products.

3. [Sales execution] Carry out sales in ways that focuses on achieving the target based on cooperation with channel accounts.

4. [Channel monitoring and risk management] Participate in the building of trust with channel accounts and creation of a foundation for continued revenue growth.

Skills and Qualifications

• Bachelor degree of Business Administration or equivalent
• At least 4 years of Sales/key account management experience in electronic industry
• Strong Sales management, decision making and Execution capability in a fast-paced Electronics / Consumer electronic industry.
• Strong leadership and entrepreneurial spirit, Collaborative, Creative, resourceful & strategic minded.
• Independent, self-motivated with excellent interpersonal and communication skills.
• Good analytical skills and high adaptability in a fast-moving environment.
• Management & Leadership Skills
• Communication, Presentation & Negotiation Skills
• Analytical, Results-Oriented, Team Player
• Proficient in Microsoft Office and good command of the English language

Role and Responsibilities

• Sales Support Management:
  • Main contact of CS Sales Support management to stakeholders.
  • Execution to CS sales products: Service Package (B2C, B2B, SC+), Value-Added Services, Customer Retention Program (CRP) to Korean customers.
• CS Operations Overall Internal Co-ordination:
  • Main Coordinator to HQ (Suwon) office for any support activities.
  • Support VOC for Korean customers.
  • Project management: execution to special projects assigned by CS Business Manager and Head of Department.
• Reporting Matrix:
  • Report directly with CS Business Manager and Head of Department.
• Major area:
  • Business:
  • Customer Service Operations
  • Management:
  • Service Package, Value-Added Services (VAS), CRP to Korean customers.
  • Project management to: WEE project (Waste Electrical & Electronic Equipment); ERP project (Extended Producer Responsibility)
  • Internal co-ordination to HQ office.

Skills and Qualifications

• Education:
• Bachelor degree.
• Professional:

• Customer service orientation.
• Expertise of data analysis.
• Comprehensive report and presentation.
  • Experience & Skills:
  • Preferred experience in customer service business, process innovation.
  • Good English and fair Vietnamese speaking and communication.
  • Strong team work spirit, Strong Collaborative, Resourceful
  • Independent, self-motivated with excellent interpersonal and communication skills.
  • Good analytical skills and high adaptability in a fast moving environment.

Role and Responsibilities

1. [Sales target management by channel] Prepare to set the optimal sales target that will drive continued growth of the business unit and channel accounts (partners) and encourage employee morale.

2. [Sales strategy setting by channel] Plan the optimal sales strategy that will allow to meet the sales target by analyzing the assigned channel accounts, commercial district, and products.

3. [Sales execution] Carry out sales in ways that focuses on achieving the target based on cooperation with channel accounts.

4. [Channel monitoring and risk management] Participate in the building of trust with channel accounts and creation of a foundation for continued revenue growth.

Skills and Qualifications

• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways

• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions

• Normally receives little instruction on day-to-day work and receives general instructions on new assignments

• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience