דרושים Director Senior Litigation Counsel ב-Samsung ב-United States, Prescott

Key Responsibilities

• Develop the partner digital strategy for the Mobile Experience division focusing on partner execution which would deliver a consistent brand experience, elevate brand awareness, optimize product positioning to maximize conversion, and amplify traffic generation to partner channels.
  • Create joint digital merchandising strategies with carriers and retailers to ensure successful implementation and continuous improvement.
  • Develop a synergistic media strategy that connects Samsung media planning with partner plans delivering exponential breakthrough and ROI from upper through lower funnel.
  • Manage external partner campaigns optimizing channel-specific KPIs.
• Analyze digital data to produce insightful reports and use these insights to optimize and evolve our strategic approach.
• Identify digital best practices and utilize data and consumer research to define a future state vision for partner channels
• Craft persuasive presentations to effectively communicate and gain approval for partner-centric ideas and requests.
• Work cross-functionally with account sales teams, business operations, product management, and other digital teams
• Serve as a subject matter expert and provide thought leadership on how to deliver a best-in-class digital customer experience journey.
• Serve as a champion for the consumer and continuously push for providing the best consumer experience based on defined best practices.

• Develop executive-level presentations on a frequent cadence.

Characteristics of Success

• DATA-DRIVENDECISION-MAKER:Ability to synthesize data and identify what is most critical for success. Always leverage sound business judgment and analytics to make bold decisions.
• PASSION: People with an infectious spirit who are passionate about the tech industry, our consumers, our brands, our customers, and winning. You see this job as a career, and not just a job.
• ENTREPRENEURIAL SPIRIT: People who are inspired by innovation, creativity, and breakthrough thinking that challenges the conventional and fosters newideas.

• DRIVE FOR IMPACT: Self-motivated leaders that drive their agenda and thrive in a competitive, fast-paced environment. Relentless focus on delivering results and tenacity to get it done with a sense of urgency.
• CHANGE AGENT: Leaders that are agile, courageous, and push through conflict for speed to action. People that thrive under pressure, take big risks, deliver solutions, remove barriers, and lead the change

Minimum Qualifications

• Bachelor's Degree (preferred) with 8+ years of directly related experience is required
• Master’s degree preferred
• Experience in driving digital marketing strategy for 5+ years
• Strong fluency with all forms of media traditional, digital and emerging
• Experience with media project management including presenting and reporting on media plans
• Solid data and analytical understanding and comfort
• Demonstrated skill communicating cross-functionally and up & down an organization
• Microsoft Standard Office Suite and advanced expertise in PowerPoint/Excel
• Demonstrated program management ability, proven experience planning and executing large scale projects and/or events
• Experience collaborating with senior executives across a large organization
• This role is based in Plano, TX office. Relocation to DFW area is required

Preferred Qualifications:

• Proficiency with Excel incl pivot tables, graphing, and conditional formatting for efficient data analysis
• Skilled with Adobe analytics to understand user behavior and optimize conversion funnels

Position Overview

The head of Mobile Enhancements (ME) will be responsible for the performance, category management, development, and execution of the ME product management portfolio. The Mobile ME Management strategy will focus on hardware platform product requirements, device launch, software updates, Voice of the Customer, building strategies, and providing technical/sales enablement for all consumer and enterprise channels, through direct and indirect channels. Responsibility will also include require coordination with the Marketing, Retail, Account teams, and Account category leads for all product planning, launches, and GTMexecution.

Responsibilities

• Responsible for the Samsung ME PM organization’s overall business success in the U.S. region will include a strong product roadmap, and pipeline to support ambitious growth objectives.
• Lead the development of the Services enablement plan for Mobile that drives mobile growth strategies of upgrades, new customer acquisition, product attachment across all Mobile categories, and customer loyalty/retention through enhancement of end-user customer experience.
• Development and ownership for Samsung ME Product Management strategy for the US market with respect to wrist wearables, true wireless and accessories for all segments and channels
• Drive alignment between SEA & Samsung HQ in Korea on product, service, experience, and partnership roadmap planning
• Collaborate cross-functionally with other teams to identify capabilities gaps, drive process improvement, and share of industry and global best practices
• Work with internal CE (Consumer Electronics), CS (Care) and Mobile divisions to identify and create a seamless experience across all Samsung products and services with strategic customers that involve product integration.
• Execute marketing programs, program management, and post-program evaluation. Understand and analyze data to evaluate aggregate and individual marketing programs - such as ROI, sales lift, etc.
• Utilize multiple POS and Syndicated data sources to develop a deep understanding of the retail and online sales environment leveraging multiple shopper data sources to gain strong understanding of the Mobile New Computing shopper
• Coordination of the US strategy, messaging, product portfolio and support with HQ and other subsidiaries
• Support and drive strategic planning activities in collaboration with HQ and service partners
• Define product and service requirements and partnership priorities with R&D teams in Korea and in North America
• Development and management of programs that drive Mobile Channel Sales sell in and sell out
• Partner with Retail team to develop Mobile New Computing category growth plan incorporating strategies for levers such as space, assortment, pricing, training, merchandising, and promotions
• Development and management of device competitive comparisons for utilization across the sales and services organizations
• Actively participate in joint carrier and retailer account calls with account team category leads and account leadership
• Management of Carrier and National Retail dedicated channel product marketing resources to align with overall customer account team objectives
• Alignment of B2B and B2C product management and device launch objectives
• Ownership and management of flawless device launch execution for all smartphone, tablet, and wearables products
• Develop and guide Samsung thought leadership in the ME device product marketing arena
• Serve as the primary Voice of the Customer relative to ME product marketing requirements and strategy to local leadership and HQ
• Work with sales teams to understand customer strategies, new technology, and service rollouts and identify/execute on partnership opportunities with strategic customers that involve product integration
• Develop a holistic view on entire Product services in all channels and across the entire service portfolio to further expand the Mobile Paid Services attachment rate and drive revenue.
• Define product solutions with a comprehensive understanding of all channel expectations and requirements, product development process, required resources as well as strong business and financial acumen.
• Provide strategic direction on product design in a manner consistent with product visions and business objectives.

Minimum Qualifications

• The ideal candidate will have 16+ years tenure building a winning U.S. strategy and operations in consumer technology with an understanding of B2B2C sales channel, business planning, and marketing from a related-Mobility business in devices, service provision, consumer electronics, Internet, or other related technologies
• Prior experience developing and managing mobile product and support strategies required
• Prior experience managing product launches and product marketing required
• Prior experience in a telecommunications environment required
• Prior experience managing and developing product marketing staff required.
• Prior experience leading a sales, services, or product team required
• Ability to identify service and support risks and associated solutions within wireless product technologies
• Must be able to write, read, analyze, interpret, present, and explain wireless terminals technical product and development materials
• Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software in a wireless network environment
• Must have demonstrated project and program management skills

Preferred Qualifications

• Bachelor’s degree and 14+ years of relevant experience

Role and Responsibilities

The Sr Manager, Product Management (Watch & Ring) is responsible for developing product portfolio strategy, defining target segmentation, building product positioning and plays a critical role with bringing products to market.

Responsibilities

• Lead the Samsung Watch & Ring product portfolio for the U.S. market, including feature roadmap, user experience, performance, and long-term vision
• Create and own the product positioning document for each product in the portfolio
• Become an integral part of go-to-market plans for all Watch & Ring product launches and contribute to the development of messaging, marketing toolkits, media plans, and creative campaigns
• Collaborate across product categories to build holistic launch plans, sustain initiatives, and seasonal campaigns, including investment planning
• Drive PR/Legal validation of marketing toolkits, product claims, and feature/service descriptions
• Lead the product story for Watch & Ring during product sell-in to customers
• Collaborate and influence global product planning and product marketing teams to build plans that support US-focused strategies
• Partner with marketing to translate global brand and product positioning into communications and opportunities relevant in the US
• Guide the Insights team to develop data-driven research and recommendations for audience targeting, positioning, messaging and go-to-market
• Drive alignment between product strategy and marketing strategy
• Work with cross-functional teams to build KPIs on an annual and quarterly basis that are aligned to business and organizational goals

Minimum Qualifications

• Bachelor's degree in business, marketing, or related field and 8+ years of relevant experience
• Experience with Microsoft Standard Office Suite and extensive use of presentation software within a Windows/NT LAN/WAN network environment

Preferred Qualifications

• Master’s Degree in business and 6+ years of related experience
• Prior experience working in a consumer product team and interacting with marketing teams for go-to-market planning and new product introduction

Key Responsibilities

• Lead the Samsung Wallet product portfolio for the U.S. market, including feature roadmap, user experience, performance, and long-term vision

• Closely collaborate with other service teams to establish the processes and expectations that will align with the existing Go-To-Market strategy

• Drive the Wallet Go-To-Market (GTM) strategy, coordinating across marketing, partnerships, retail, engineering, legal, and finance

• Work closely with SEA account teams and HQ stakeholders to ensure market alignment, product readiness, and successful sell-in of new services

• Leverage customer insights, market research, and analytics to inform product decisions and continuously improve KPIs (e.g., adoption, usage, retention)

• Develop business cases and lead product launches, ensuring alignment with Samsung’s broader mobile services and device ecosystem strategy

• Serve as the senior voice for Samsung Wallet within the U.S., representing the product in executive reviews and strategic planning discussions

• Manage and mentor a team of Product Managers, fostering a high-performance, collaborative culture

Minimum Qualifications

• Bachelor’s degree in Business, Technology, or related field and 12+ years of product management or strategy experience

• 3+ years in a leadership role managing teams

• Demonstrated success in launching and scaling digital consumer products or services

• Strong business acumen with the ability to develop and execute growth strategies based on market, competitive, and user insights

• Excellent communication, leadership, and stakeholder management skills across both regional and global teams

• Proficiency with business analysis tools and performance metrics (e.g., Excel, PowerPoint, dashboards)

Preferred Qualifications

• Master’s degree (MBA or equivalent) and 10+ years of relevant experience

• Experience in fintech, digital wallets, or mobile payments strongly preferred

• Previous experience working in a consumer electronics company or consumer-face service app/service company

• Previous experience working in a large-scale public technology company

• Familiarity with the Samsung ecosystem and mobile services landscape a plus

As Litigation Counsel, you will be responsible for managing litigation (e.g., product liability, IP, consumer class actions, commercial litigation, etc.), including pre-litigation dispute resolution, discovery and other litigation requests and processes, preparing witnesses for testimony, reviewing pleadings and other court documents, and providing advice and recommendations to senior management, other litigation team members, and the Head of Mobile Litigation regarding strategy, management, and resolution of cases and matters.

You will drive strategy, execution, and management of outside counsel on litigation and government investigation matters. You will work cross-functionally with teams to mitigate litigation risk and ensure compliance with litigation and regulatory obligations. You will support internal investigations with risk of litigation-related exposure and will keep abreast of other legal and claims activities.

• 8+ years of relevant legal experience in litigation, with at least 5 years of law firm experience
• A Juris Doctorate Degree from a top law school and admission to at least one state bar in good standing
• Prior in-house experience is a plus, but not required
• Knowledge and experience with the following substantive areas of law preferred: class actions, mass arbitrations, product liability, general commercial litigation, and IP
• Substantial pre-trial and trial experience, including coordinating and responding to discovery requests, and managing e-discovery in complex matters required
• Substantial experience drafting, editing, and supervising pleadings at all stages of litigation is required
• Substantial experience preparing witnesses for interviews, depositions, and trials is strongly preferred
• Experience managing or actively participating on trial teams preferred
• Appellate experience is a plus
• Familiarity with high-tech, telecommunications, or consumer electronics business is a plus

• Highly motivated, efficient, and organized; able to juggle multiple projects at a time in a fast-paced environment, both collaborating as a team and working independently
• Demonstrated ability to think strategically and creatively to solve complex legal challenges

Role and Responsibilities

Samsung Electronics America (SEA) is seeking an ambitious
Senior Systems Engineer, 5G Air Interface Call Processingto join our Networks Engineering organization. The Sr. Engineer is responsible for the development of product requirements, feature requirements, systems and performance analysis, conduct deep-dive customer sessions and new technology introduction of virtualized networks. The incumbent will be seen as a subject matter expert representing a multi-functional team of R&D, Systems engineering, and product validation to introduce Samsung products to Wireless Carriers.

• Responsible for analyzing the customer requirements, converting them into system requirements and capturing of detail design for the development team.

• Aid in product & feature performance analysis, evaluation of new product & SW releases.

• Perform detailed analysis of 4G/5G Wireless Call Protocols. Responsible for analyzing and troubleshooting the issues.

• Provide expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.

• Translate and communicate complex technical design considerations between the Samsung sales team and carriers’ network business

• Educate our customers on Samsung’s new products and services both individually and in a team environment. Ensures that customer commitments are achieved according to plan.

• Work closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung Headquarters to achieve successful new product roll-outs and developments.

• Lead and mentor the team as a systems architect.

• Ability to travel sporadically during the project.

Qualifications

• Bachelor’s Degree in EE/CS; Advanced degree is beneficial

• Minimum of 8+ years of industry experience in wireless is required

• Must have understanding on 5G concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR interworking & co-existence, 5G Numerologies etc.

• Experience with 3GPP Rel-16/17 features

• Strong knowledge in 5G and 4G air interface and call processing technologies and network architecture specifically focused on Radio Access Network

• Good understanding of overall Wireless systems with emphasis on PHY, MAC, RLC, RRC and PDCP layers

• Experience with protocol analyzers, test tools such as XCAL, QXDM, Wireshark, Channel Emulator, Spectrum Analyzers, and Signal Generators.

• Understanding of 3GPP systems: Core and RAN networks

• Understanding of HW as well as SW architecture

Preferred Qualifications:

• Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting is desirable

• Experience with software development is beneficial

Role and Responsibilities

Media Measurement Strategy and Transformation

• Lead the design, implementation, and management of media measurement strategies and methodologies that enhance our understanding of media & performance effectiveness
• Define and evolve a holistic media measurement framework to assess effectiveness across paid and non-paid channels
• Ability to work with Media Strategy and cross functional teams based on measurement evaluation and provide critical insights on how we can improve our overall marketing ecosystem

Attribution, Modeling, and Testing

• Lead the development and application of MMM, MTA, and incrementality testing to improve media strategies, planning, investments, and optimize ROI/ROAS
• Own the design, prioritization, and execution of test and learn initiatives and pilot programs and how to marry learnings with best practices

Dashboard and Reporting:

• Oversee tools and dashboard systems, produce insightful weekly/monthly reports with actionable insights
• Prepare and present findings through compelling written reports and presentations, ensuring clarity and engagement for diverse stakeholder groups
• Ability to dive deep into the data, and translate data into key insights and recommendations fitting for senior leadership
• Work with agency partners to consolidate and centralize reports into one system

Cross Functional Leadership

• Collaborate and establish strong relationships with cross-functional teams to define metrics for success and establish reporting frameworks that track media engagement and impact
• Identify and implement innovative measurement techniques, including advanced analytics, that respond to evolving business needs and industry trends

Agency and Vendor Management

• Build and maintain relationships with external vendors and partners to ensure high-quality data collection, analysis, and reporting
• Work collaboratively with the broader Analytics Team to share insights, integrate findings, and avoid silos within the organization

Team Management and Development

• Build and lead a high performing measurement, analytics and performance team
• Foster a positive culture, accountability, and innovation

Minimum Qualifications

• 12+ years of Media Measurement, Media Analytics, Marketing Science or Performance Measurement
• Strong understanding of media and measurement platforms [Google, Meta, DSPs, etc.], as well measurement methodologies [MMM, MTA, Lift Studies]
• Proven track record of connecting media metrics with business outcomes
• Experience managing cross functional teams and managing teams
• Fluency in data visualization {Tableau, PowerBI, etc.] and analytical tools like SQL and Python
• Bachelors in Marketing, Statistics, Economics, or related field

Preferred Qualifications:

MBA preferred

Experience in consumer electronics, telecom, tech retail, or other highconsideration/conversioncategories

Familiarity with clean room environments [i.e., Google ADH, AMC, etc.]