Senior Demand Planner jobs at Samsung in Poland, Warsaw

Key Responsibilities

• Planning, implementing, managing personalization activities on Samsung sales platforms to increase sales conversion, content and promotional activities optimization,
• Implementing on-site solutions based on AI tools (eg. recommendation frames, pop-ups and search)
• Planning and implementing online campaigns on Samsung sales platforms, cooperation with sales and marketing teams, copywriters, developers,
• Content management on the website - creating and implementing on sales platforms, enforcing deadlines and cooperating with external agencies in search of improvements,
• UX optimizing the website - defining functional and visual requirements for implemented campaigns, analyzing user behavior,
• Initiating and implementing new merchandising ideas on Samsung sales platforms, monitoring KPIs, formulating recommendations and business conclusions.

To be successful, you will possess the following skills and attributes:

• 3 years of experience in ecommerce related to online content managing / preferred Consumer Electronics industry,
• Practical and documented knowledge of ecommerce and sales support techniques – experience in building and optimizing shopping paths and customer journey, AI tools , UX and UI knowledge,
• Good analytical skills and ability to run conclusions from multiple data points,
• Good work organization – both independently and in a team,
• Courage in proposing unconventional, creative solutions, implementing new ideas,
• Very good command of English, both writing and speaking.

Benefits Of Working At Samsung Include

• Ambitious projects
• Opportunity to get practical knowledge in a market leader company
• Work in dynamic, friendly team
• Opportunity to get knowledge about latest technical innovations
• Hybrid working - 3 days in the office and 2 days at home per week
• Bonus scheme linked to individual and company performance
• Private medical healthcare
• Dental healthcare discounts
• Insurance
• Access to discounts on a wide range of Samsung products

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Your role and responsibilities:

• Monitoring production plan and coordinating on-time deliveries from plant to customer
• Reporting and supporting in execution of weekly and monthly sales plans
• KPI analysis and implementing actions to improve them
• Coordination of forecasting demand and deliveries to main customers thru CPFR process
• Leading regular meetings with business
• Initiating, planning and implementing new projects in the supply chain area
• Close cooperation with sales, demand planning, product management and finance teams
• Data analysis – MS Excel, SAP and internal SCM system.

Requirements:

• Experience gained on similar position in dynamic environment (min. 2 years),
• Ability to identify critical/risky points in the process and suggest solutions,
• Knowledge about supply chain with desire to learn more,
• Very good knowledge of MS Excel,
• Basic knowledge of SAP,
• Very good knowledge of English that allows everyday communication.

What we offer:

• Employment contract and competitive salary depending on experience,
• Attractive bonus system,
• Hybrid work model (3 days from the office and 2 days from home),
• Growth in market leader organization,
• Wide range of benefits: lunch coupon, Multisport card, Medicover insurance, life insurance, access to Samsung employee purchase program,
• Opportunity to work with the latest Samsung products and solutions.

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Scope ofresponsibilities:

• Input & maintain sales forecast for several product categories

• SKU performance analysis & optimization recommendations

• Consult & prepare demand plans with Sales Teams

• Market analysis & forecast based on internal & external data sources

• Daily cooperation with Product Managers/SCM Team/Sales Teams

• Creation & development of the tools and solutions required in daily job

• Running meetings

Our expectations:

• Minimum 3 years of experience in similar position,

• Experience in ERP/SAP system & sales forecasting,

• Strong interpersonal skills and willingness to actively propose solutions,

• Advanced Microsoft Excel literacy (formulas, pivots, VBA is a plus)

• Fluent English/Good communications skills,

• Proactive attitude

• Attention to detail

• Stress resilience

What we offer:

• Employment contract and competitive salary depending on experience,

• Attractive bonus system,

• Hybrid work model (3 days from the office and 2 days from home),

• Growth in market leader organization,

• Wide range of benefits: lunch coupon, Multisport card, Medicover insurance, life insurance, access to Samsung employee purchase program,

• Opportunity to work with the latest Samsung products and solutions.

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Key Responsibilities

• Coordination of NPS collection process and improvement plan for NPS

• Coordinating of NPS reporting and monitor customer satisfaction and provide feedback for improvements

• Order managements in Hybris and in NERP (e.g. settle the RDO, cancelling RDO and DO)

• Ticket management in ticketing tool with SLA in operation

• Work closely with finance to manage open items, mostly concerning the installations and deliveries

• Contribution in launching new and enhancing processes by providing new functions to Hybris platforms but also support in other systems

• Resolve customer complaints by investigating problems and developing solutions

• In cooperation with other teams facilitating and providing improvement for operational processes (in cooperation with D2C/E-Commerce commercial & platform teams, but also Customer Care, Legal, warehouses and external vendors)

• Create reports, summaries and analysis

To be successful, you will possess the following skills and attributes:

• 3 year experience in Customer Care or E-Commerce Operation team,

• Good analytical skills and ability to run conclusions from multiple data points,

• Ideally prior experience in NERP, analytical platform & performance tools

• Advanced in Power Point & Excel

• Good work organization

• Excellent communication skills and skills to maintain a positive attitude even in difficult situations,

• Strong English both writing and speaking,

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Skills and Qualifications

Scope of responsibilities:
• Creation of consistent Sell-Out oriented retail strategy within chosen product categories,
• Responsiblefor retail execution across consumer electronics accounts: display & communication,
• Data analysis related to Sell-Out performance: target set-up, monitoring, forecast,
• Responsibilityfor new product launches: define flooring and shelf share level with cooperation with product managers,
• Planning and analysis of retail investments,
• Analysing sales performance of SKUs, market trends, competition, and assortment

Identifying growth opportunities and evaluating promotional activities
• Cooperation with sales, marketing and product management teams.

Our expectations:
• 3 years of experience in demand planning/ channel management/category management/ sales analysis,
• Background connected with customers behaviors and retail environment,
• Strong interpersonal skills and customer oriented approach,
• Practical knowledge of Microsoft Office tools – especially Excel and PowerPoint,
• Excellent communications skills and fluent English,
• Proactive attitude as a must,
• Strong analytical and deductive reasoning skills required,
• Multitasking capabilities.

What we offer:
• Employment contract and competitive salary depending on experience,
• Attractive bonus system,
• Opportunity to work in hybrid model (3 days from the office and 2 days from home),
• Chance to grow in a dynamic organization with focus on constant change,
• Wide range of benefits: lunch coupon, Multisport card, Medicover insurance, life insurance, access to Samsung employee purchase program,
• Opportunities to work with the latest Samsung products and solutions.

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Role and Responsibilities

We’re seeking a detail-oriented and analyticalSenior People Analytics & TotalRewards Specialist

• Prepare monthly and ad-hoc reports or forecasts and implement effective solutions aligned with the internal needs of the HR and Finance departments.

• Conduct compensation data analysis, including job evaluation, benchmarking, position grading, and participation in compensation surveys, offering conclusions and actionable recommendations.

• Support key compensation processes such as short-term incentive (STI) payments and the annual salary review.

• Create and customize timely metrics, trend analyses, statistical reports, dashboards, and visual summaries using Workday, Excel, and other relevant tools.

• Ensure the accuracy and integrity of HR data through close collaboration with various HR functions and proactive resolution of discrepancies.

• Actively contribute to the development and enhancement of compensation and benefits policies.

• Collaborate closely with business leaders, People Business Partners, Talent Development teams, Finance, and the European HR Shared Services Center.

• Bachelor’s or Master's degree in a business-related field (e.g., Human Resources, Economics, Statistics or similar).

• 3+ years of relevant work experience, ideally in a similar role involving payroll, compensation & benefits, or HR data analytics within a large multinational organization.

• Hands-on experience with Workday or another HRIS system.

• Advanced proficiency in Excel (including pivot tables, macros, VBA) and PowerPoint.

• Excellent communication skills in English, both verbal and written.

• Strong analytical mindset, critical thinking ability, and high attention to detail.

• Familiarity with job evaluation methodologies and compensation surveys (e.g., WTW, Mercer).

• Employment contract with a competitive salary based on experience

• Attractive bonus system

• Hybrid work model (3 days in the office, 2 days remote)

• Career growth opportunities within a market-leading organization

• Comprehensive benefits package, including lunch vouchers, Multisport card, Medicover healthcare, life insurance, and access to the Samsung products employee store

• Opportunity to work with the latest Samsung products and solutions

Skills and Qualifications

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Job Description:

This person will be responsible for delivering certain data management aspects:

Oversee data management from beginning. Creating reports and presentations to share insights. Visualizing data to find patterns. Collaborate with managers and other internal clients to determine which data is required to address their concerns. Utilize and/ or adapt various BI tools and technologies to build interactive and dynamic reports that enable self-service analytics for end-users. Ensure CRM (salesforce) system is optimized for efficient data entry and reporting.

At least 2 years experience in relevant role connected with data management. Advanced Excel Functions, Power Query, Macro creating and Power Point. Nice to have - SQL, (Microsoft SQL or DBeaver) Attention to details Time-management and prioritization Problem Solving Fluent English/C1

What we offer:

Employment contract (outsourcing)and competitive salary depending on experience,

Attractive bonus system,

Chance to grow in a dynamic organization with focus on constant change,

Skills and Qualifications

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