Home Delivery Innovation Manager jobs at Samsung in Netherlands, Delft

Role and Responsibilities

• Streamline process of data collection, reporting and analysis

• Based on biz requirements the ability to understand, collect & use the required data

• Coordinate projects in order to constantly improve activities and process (work smart)

• Participate in interdepartmental projects

• Manage project milestone planning and execute progress reporting

• Advice and support Samsung Europe subsidiaries with new solutions and opportunities for logistics operations (productivity, efficiency, risk sensing)

• Govern and optimize operations excellence for central and local distribution networks

• Manage performance of logistics partner (4PL,3PL) and initiate corrective actions

• Initiate and develop, in close cooperation with our 4PL and 3PL partners, innovative solutions to increase operations service levels and manage costs

• Develop logistics operations and fulfillment network (pan-Europe) for Samsung online business

• Draft, verify and negotiate operational Terms and Conditions (SLA) with online partners and logistics service providers

• Keep informed on business developments and gather voice-of-customer (intern/extern) to provide agile logistics and supply chain solutions

• Identify and advise about tailored SCM/logistics solutions and best practices for onlinebusiness/partnershipsto a variety of stakeholders

• Propose process improvement plans to SELS management to increase efficiency, reduce operational cost and improve quality of online business

• Design dedicated warehouse operations (storage, pick&pack, VAS) ensuring optimum productivity and added value services for online business Including enhancement of workflows and system functionalities (WMS/TMS)

- The mind of innovation of our Home Delivery services (Bulky goods mainly)

- Expertise in all relevant EU and local regulations (e.g. WEEE, GDPR), ensuring full compliancy inoperations and service.

Skills and Qualifications

• Strong communication skills
• A minimum of 5 to 10 years experience in a Home Delivery logistics environment in Europe with proven in-depth expertise
• Familiar with all aspects and topics related to Home Delivery / Last Mile logistics in one or more European countries
• Experience with(in) the field of Logistics or Supply Chain management (preferred)
• Various experience in customer satisfaction field
• Ability to translate complicated requirements into well-defined tasks
• Passion for logistics innovation and the rapid transformation it creates in the industry
• Bachelor degree / Master degree preferable in logistics or related field
• Knowledge of Front-end system (Hybris, etc.) & ERP system
• Experience of operations on Consumer electronics business (Bulky goods) is strongly preferred
• Ability to clearly translate complicated requirements into easy-to-understand tasks, and to motivate and influence through clear communications in all mediums
• Advanced skills in MS Office (Excel, Word and PPT)
• Comfortable working across different cultures
• Proficient in English
• Strong analytical skills

We Offer

• A competitive base salary depending on your profile

• Annual performance related bonuses (twice per year)

• 25 holidays (and Good Friday off) and additional loyalty days based on your service period

• Fully compensated health care insurance (extensive coverage)

• Well-arranged pension scheme with an extensive employer contribution

• Compensation of your fitness subscription

• Free drinks and fresh fruit at the office

• Employee shop to purchase Samsung products with discount;

• Bicycle plan

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