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You must have an excellent understanding of full-stack development processes and object-oriented design. As a Senior Developer, you must have a solid foundation in APEX (or equivalent) and MuleSoft, and demonstrate the ability to write efficient and scalable code. You will be responsible for developing through all phases of the development lifecycle, from initial technical designs, development, and testing, to implementation in production systems. You will also be responsible for designing systems that will enhance our build, release, and environment pipelines in support of our many scrum teams. Your ability to quickly learn new features and technologies, and to communicate effectively with various business owners, technical staff members, and cross-functional teams will help you to design, develop, and configure cutting-edge Salesforce Provisioning services products. To be successful in this position, you must provide expertise on the APIs, profiles, security model, and deployment processes while maintaining and configuring development and test instances for our internal sandboxes. You will also be expected to provide detailed best practices and documentation for your applications to the BT Ops organization.This job requires that you be a self-starter with the ability to take ownership, work under pressure, and handle multiple tasks simultaneously. You must possess good verbal and written documentation skills and be able to interact with other team members to deliver fast and reliable code. You will also be asked to contribute ideas, provide feedback, and collaborate on many projects within the team's portfolio that may be outside your domain expertise.Required Skills:

• 6+ years of experience programming in APEX, Mulesoft, or similar languages

• A related technical degree required

• Excellent understanding of Salesforce.com's SOQL and SOSL

• Excellent understanding of Salesforce.com's security model

• Excellent understanding of full stack development of services and microservices in AWS

• Experience with database concepts and data modeling capabilities

• Experience in developing tools in support of DevOps processes like CI/CD, Salesforce deployment, code managements and pipelines

Desired Skills:

• Performance engineering in Salesforce environments

• Test framework development a plus

• Experience developing in an Agile software development environment

• Solid understanding of the Software Development Life Cycle (SDLC)

• Strong analytical skills and the ability to develop processes and methodologies

• Experience with Test-driven Development (TDD)

• Experience with Continuous Development and Continuous Integration (CI/CD) process

• Good understanding ofSoftware-as-a-Service(SaaS) model and concepts

• Ability to learn quickly in a dynamic environment

• Ability to take ownership of projects and multi-task in a fast pace environment

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• Lead Marketing Measurement & Analytics:Implement and evolve robust marketing measurement frameworks tailored for Slack. Diagnose marketing’s pipeline influence by assessing key levers of impact, translating insights into actionable recommendations at the campaign and engagement level. Directly tie marketing efforts to their impact on pipeline and ACV growth.

• Drive Strategic Planning & Performance Optimization:Serve as a key driver in yearly and quarterly planning cycles to develop robust goals and targets for Slack Marketing tied back to pipeline and ACV impact.

• Strategic Cross-Functional Partnership:Cultivate deep partnerships across Sales Strategy, Product, Marketing demand generation teams, and central data teams. Act as a vital alignment bridge, translating data insights into clear, actionable recommendations bi-directionally.

• Drive regular updates, accountability and reporting on stated goals:Proactively track pipeline and ACV trends, identify areas of concern, and communicate critical insights to leadership through regular rhythm of the business cycles.

• Champion evidence-based decision-making

• 7+ years of professional experience preferably in marketing strategy, analytics, operations, and performance measurement within a B2B SaaS environment.

• Demonstrated ability to develop and implement robust marketing measurement frameworks that tie directly to business outcomes like pipeline and revenue.

• Strong analytical skills with the ability to translate complex data into clear, actionable insights and strategic recommendations.

• Experience in strategic planning, forecasting, and goal-setting for a marketing organization.

• Fluent in SQL, with the ability to independently explore complex data sources.

• Capable of building compelling data stories using Business intelligence (data visualization) tools such as Tableau or Looker is a plus.

• Excellent communication and collaboration skills, with a track record of building effective partnerships across sales, marketing, and data teams.

• Executive presence and presentation skills.

• Ability to thrive in a fast-paced, high-growth environment, managing multiple priorities with a focus on business impact.

• Familiarity with marketing demand generation and lead-to-revenue models.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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About the Position:

Key Responsibilities:

• Serve as the primary liaison between internal stakeholders and the external media agency for global paid search campaigns across Google Ads, Microsoft Ads, and SA360.

• Partner with Product Marketing, Global Campaigns, and Media Planners to develop and communicate campaign strategies and objectives to the agency.

• Oversee agency execution to ensure it aligns with Salesforce’s goals, budgets, timelines, and creative direction—providing guidance, feedback, and strategic input.

• Review and interpret campaign performance via reports and dashboards, surfacing trends, insights, and optimization recommendations to stakeholders in monthly and quarterly performance presentations.

• Support and guide the agency in A/B testing strategies, creative experimentation, landing page alignment, and bid strategy evolution.

• Collaborate cross-functionally with regional marketing teams, SEO, analytics, content, and product teams to ensure paid search aligns with broader marketing initiatives.

• Ensure campaign governance by monitoring tracking implementation, naming conventions, data quality, and adherence to brand and legal standards.

• Keep stakeholders informed through clear, regular performance updates, strategic reviews, and quarterly business review inputs.

Required Skills & Experience:

• 3–5 years of experience in digital marketing or paid media, ideally in B2B or SaaS industries.

• Strong understanding of paid search platforms (Google Ads, Microsoft Ads, SA360), performance metrics, and optimization levers.

• Proven experience managing or partnering with digital agencies to deliver marketing results.

• Demonstrated ability to translate performance data into compelling insights and business decisions.

• Excellent project management and cross-functional collaboration skills.

• Proficiency in data analysis and visualization tools (Tableau, Excel, Looker Studio, etc.).

• Bachelor’s degree in Marketing, Business, Communications, or a related field.

• Desired Skills & Experience:

• Experience in global or multi-regional paid media strategy.

• Familiarity with Salesforce, B2B buyer journeys, and enterprise lead generation KPIs.

• Understanding of media mix and how Paid Search complements channels like SEO, Paid Social, and Display.

• Strong communication skills with a clear, concise, and confident presentation style.

• Ability to thrive in a fast-paced, matrixed organization and influence without authority.

• What Success Looks Like:

• Building trusted, productive relationships with agency partners and internal stakeholders.

• Holding agencies accountable for excellent execution and results.

• Effectively communicating performance insights and strategic recommendations.

• Driving alignment between paid search initiatives and broader marketing goals.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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We’re looking for a strategic and operationally-savvy leader to manage our global partnership with our media agency of record. This role is critical to ensuring our agency delivers with excellence across paid media planning, execution, and reporting—driving performance, efficiency, and accountability across global and regional campaigns.

You will serve as the primary point of contact for the agency relationship, working cross-functionally with internal marketing stakeholders and agency teams to ensure alignment on scope, deliverables, timelines, and expectations. This is not a media planner or buyer role—it's about owning the partnership and ensuring the agency is fully equipped and accountable to deliver on our media goals.

Partnership & Relationship Management

• Serve as the primary business lead for the global AOR relationship, ensuring strategic alignment and operational efficiency.

• Facilitate regular operating rhythms (WBRs, QBRs, exec reviews) to drive transparency and accountability.

• Own agency onboarding, training, and integration across regional teams and stakeholders.

Performance & Operational Oversight

• Ensure the agency delivers against defined SLAs, campaign timelines, and budget targets.

• Partner with internal media strategy, analytics, and operations teams to ensure campaigns are planned, executed, and optimized effectively.

• Escalate and resolve issues quickly to avoid disruption to campaign timelines or outcomes.

Scope & Contract Management

• Oversee agency staffing plans, scope of work, and resource allocation across global and regional teams.

• Collaborate with procurement and legal on renewals, contract negotiations, and performance evaluations.

Cross-functional Alignment

• Act as a connector between internal stakeholders (media, brand, demand gen, field marketing, finance) and agency teams to ensure coordinated execution.

• Maintain centralized visibility into campaign briefs, priorities, and performance expectations across all clouds, OUs, and regions.

Requirements

• 7+ years of experience in marketing, media operations, or agency management within a complex global organization or agency.

• Proven experience managing large-scale media agency partnerships, ideally in a B2B or enterprise SaaS context.

• Strong understanding of digital media strategy, campaign workflows, and performance metrics (MDP, CPL, ROI).

• Excellent project management, communication, and stakeholder management skills.

• Ability to lead through ambiguity and drive alignment across matrixed teams.

Preferred Qualifications

• Experience working within or alongside global AORs (e.g., dentsu, Publicis, Omnicom).

• Familiarity with Salesforce, Workfront, or similar martech platforms.

• Strong analytical mindset with ability to interpret media performance data and agency reporting.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

About the Position:

Key Responsibilities:

• Serve as the primary liaison between internal stakeholders and the external media agency for global paid search campaigns across Google Ads, Microsoft Ads, and SA360.

• Partner with Product Marketing, Global Campaigns, and Media Planners to develop and communicate campaign strategies and objectives to the agency.

• Oversee agency execution to ensure it aligns with Salesforce’s goals, budgets, timelines, and creative direction—providing guidance, feedback, and strategic input.

• Review and interpret campaign performance via reports and dashboards, surfacing trends, insights, and optimization recommendations to stakeholders in monthly and quarterly performance presentations.

• Support and guide the agency in A/B testing strategies, creative experimentation, landing page alignment, and bid strategy evolution.

• Collaborate cross-functionally with regional marketing teams, SEO, analytics, content, and product teams to ensure paid search aligns with broader marketing initiatives.

• Ensure campaign governance by monitoring tracking implementation, naming conventions, data quality, and adherence to brand and legal standards.

• Keep stakeholders informed through clear, regular performance updates, strategic reviews, and quarterly business review inputs.

Required Skills & Experience:

• 3–5 years of experience in digital marketing or paid media, ideally in B2B or SaaS industries.

• Strong understanding of paid search platforms (Google Ads, Microsoft Ads, SA360), performance metrics, and optimization levers.

• Proven experience managing or partnering with digital agencies to deliver marketing results.

• Demonstrated ability to translate performance data into compelling insights and business decisions.

• Excellent project management and cross-functional collaboration skills.

• Proficiency in data analysis and visualization tools (Tableau, Excel, Looker Studio, etc.).

• Bachelor’s degree in Marketing, Business, Communications, or a related field.

• Desired Skills & Experience:

• Experience in global or multi-regional paid media strategy.

• Familiarity with Salesforce, B2B buyer journeys, and enterprise lead generation KPIs.

• Understanding of media mix and how Paid Search complements channels like SEO, Paid Social, and Display.

• Strong communication skills with a clear, concise, and confident presentation style.

• Ability to thrive in a fast-paced, matrixed organization and influence without authority.

• What Success Looks Like:

• Building trusted, productive relationships with agency partners and internal stakeholders.

• Holding agencies accountable for excellent execution and results.

• Effectively communicating performance insights and strategic recommendations.

• Driving alignment between paid search initiatives and broader marketing goals.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Responsibilities:

• Develop and Lead Thought Leadership Strategy:

  • Define, develop, and execute Slack's overarching thought leadership strategy, aligning with product roadmap, business objectives, and market trends.

  • Identify key industry trends, customer pain points, and competitive dynamics to inform and shape our thought leadership agenda.

  • Create Slack’s POV and position Slack as a visionary leader in the future of work, enterprise collaboration, and the application of AI in the workplace.

  • Partner closely with cross-functional teams to ensure alignment and amplification of key messages.

• Craft Compelling Messaging and Narrative:

  • Translate Slack capabilities and strategic initiatives into clear, concise, and compelling narratives for various audiences (customers, analysts, media, internal stakeholders).

  • Develop core messaging frameworks, value propositions, and proof points that differentiate Slack.

  • Ensure consistent and impactful messaging across all external and internal communications channels.

• Drive Content Strategy & Development:

  • Oversee the creation of high-impact thought leadership content, including whitepapers, research reports, executive presentations, blog posts, articles, webinars, and more.

  • Lead the Slack digital content efforts for, resource library, and blog site working closely with PMM subject matter experts on product details.

  • Collaborate with internal subject matter experts, PMM teams, sales, and external agencies to produce content that educates, inspires, and persuades.

  • Measure the effectiveness of content and optimize strategy based on performance data and market feedback.

• Strategic Analyst Relations & Category Creation:

  • Work hand-in-hand with our Analyst Relations team to build strong relationships with key industry analysts (e.g., Gartner, Forrester, IDC).

  • Lead the development of analyst-facing narratives, briefings, and presentations that articulate Slack's vision for the future of enterprise communication and collaboration.

  • Actively drive category creation and definition efforts with analysts, positioning Slack as the essential platform for the modern enterprise, influencing their research and market guidance.

  • Leverage analyst insights to refine messaging and identify new thought leadership opportunities.

  • Work across Salesforce to leverage analyst relations in cross-cloud efforts, identifying areas for Slack messaging.

What you'll bring:

• 8+ years of experience in product marketing, content strategy, or a related field within a B2B SaaS environment, with experience in a senior management or lead role focused on thought leadership.

• Proven track record of success in category creation/definition or significantly influencing market perception through strategic messaging and analyst engagement.

• Exceptional product marketing skills: Ability to deeply understand complex technical products and translate them into compelling, business-oriented value propositions.

• Mastery of content strategy and development: Demonstrated ability to plan, execute, and measure the impact of high-quality thought leadership content across various formats.

• Strong experience working with industry analysts: Proven ability to build relationships, conduct effective briefings, and influence analyst research and reports.

• Outstanding written and verbal communication skills: A natural storyteller with the ability to articulate complex ideas clearly and persuasively to diverse audiences.

• Strategic thinking and analytical capabilities: Ability to synthesize market data, competitive intelligence, and customer insights into actionable strategies.

• Executive presence and presentation skills: Comfortable and confident engaging with senior leaders internally and externally.

• Self-starter with a proactive and collaborative work style: Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

• Bachelor's degree in Marketing, Business, Communications, or a related field; MBA preferred.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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This role will be responsible for helping the Renewals teams deliver high performance, establishing a strong operational cadence to achieve our quarterly objectives, providing best-in-class business insights fed by a scalable data-driven approach and leading cross-functional transformational initiatives to take advantage of market opportunities.

• Propose, identify, & activate growth levers to help the Renewals teams meet their goals

• Design and interpret key performance metrics. Deliver insights & recommendations.

• Leverage data to identify and recommend areas of strategic focus for the global renewals teams

• Prepare recommendations for strategic decision making

• Partner with the business to align on goals, challenges, and data needed to support the strategy and proactively make recommendations

• Communicate risk clearly and take the lead in developing resolution strategies

• Work cross-functionally to develop growth plans for various geographies and market segments

• Help prepare and lead quarterly business reviews

Experience:

• 5+ years of relevant experience in sales operations, renewals operations, or management consulting, with strong exposure to B2B go-to-market strategy

• Proven success in sales strategy, renewals strategy, or business operations roles related to business metrics, operations, sales enablement, and revenue growth

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Skills

• Strong executive presence and engagement skills

• Exceptional problem solving and analytical skills; demonstrated ability to structure complex problems, develop solutions, and craft high quality executive presentations

• Flexibility and ability to adjust on the fly to new demands; sense of urgency

• Confident communicator with attention to detail, oral, written, and presentation skills

• Ability to see the big picture, innovate, and adapt to change

• Knowledge of Salesforce products

• Knowledge of Renewals processes

• Self-starter motivated to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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