User Interface/user Experience Architect jobs at Salesforce in United States, San Francisco

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Requirements:

• High-Level System Design:Create and own the end-to-end architectural designs for complex new features and services. This includes defining service boundaries, data models, API contracts, and integration patterns for large-scale distributed systems.

• Technical Vision & Strategy:Define and drive the long-term technical vision and architectural roadmap for major product areas. Ensure architectural designs align with business objectives and enterprise-wide technology standards.

• Technical Excellence:You will drive technical excellence for our full-stack technologies, focused on customer experience, extensibility, developer productivity, scale and performance.

• Cross-Functional Leadership:Collaborate with senior leadership, product managers, and Principal Engineers to translate product requirements into robust and scalable technical solutions. Your ability to influence and build consensus across the organization is paramount.

• Experience:12+ years of experience in software development, with at least 4+ years in a software architecture role working on enterprise-scale, mission-critical systems.

• Next-Gen Marketplace:As a technical leader you will have a positive impact in multiple areas and influence the broader technology organization while delivering a compelling technical strategy for taking our marketplace into the next generation.

• Alignment:You will ensure that internal product development is aligned with the strategic direction of the ISV Platform and Technology organization as a whole.

• Collaboration:Collaborate with Architects across the platform to craft a vision and execution plan to improve, expand and scale the entire application lifecycle experience of our ISV partners.

• Architecture VAT leader:You will have in-depth expertise in multiple key technologies and will lead others to deliver new and improved solutions for our customers. You are able to both tackle and advise others on complex problems that are ambiguous, sort through the complexity and dependencies, articulate the problem, and come up with elegantsolutions.

• A related technical degree required.

Preferred Qualifications:

• A strong desire to learn technology and a polyglot attitude

• A commitment to quality, stability and performance

• Experience with automated E2E testing frameworks

• Ownership of the whole software development lifecycle, including:

  • Service ownership

  • Familiarity with CI/CD approaches,

  • Experience supporting and troubleshooting software in production

• Excellent communication skills and a strong team player

• Understanding of how to balance speed of delivery with maintainability

• Proficient in written and spoken English

• Conversant with Salesforce Platform features and best practices

• Experienced in developing and maintaining packaged solutions

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When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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• Owning the design strategy and standards for Slack’s mobile experience across platforms, ensuring a high quality bar for our shipped applications.
• Ensuring our applications stay up to date with the changes to Operating Systems standards by staying ahead of upcoming releases and devices.
• Lead projects that focus on the core of the Slack experience, ensuring comprehensible information architecture, building best in class patterns, and evolving our offering to meet the unique customer needs for our mobile experience.
• Ensuring the Slack’s design organization is delivering consistent, cohesive, and accessible work to their cross functional partners through advocacy, evangelism, and investing in robust documentation of our design system.
• Ideation and prototyping
• Reviewing, auditing, and critiquing your peers design work for mobile platforms through open office hours and asynchronous workflows.
• Work in close collaboration with Design Leadership to inform and improve our design processes.
• Work cross-functionally with Product and Engineering partners to represent the design team, facilitate design discussions, ensure quality implementation, and play an active role in prioritization and planning.
• Work in the open, comfortably sharing your contributions to solicit feedback from your peers, executives, and cross functional partners.

• 7-9 years of experience in an individual contributor role, on a Product Design team with a heavy focus on building experiences for Android and iOS.
• An outstanding portfolio, showcasing excellent application of Product ideation, User centered experiences, and Visual design execution.
• Demonstration of experience and knowledge of building usable, accessible, and modular designs solutions that solve for a wide array of customer archetypes.
• Examples of varying approaches of rapidly prototype concepts individually through design tools, or in close collaboration with engineers, with the goal of bringing alignment of stakeholders of proposed solutions.
• A well displayed understanding of dependencies between design, client and backend technologies and standards.
• Experience that leverages design systems that are used in parallel by designers and engineers.
• Comfort in strategically supporting multiple projects successfully and balancing the needs of different work streams. Collaborating and coordinating across multiple teams and their respective designers.
• Nice to have: Working on personal projects that demonstrate prototyping with code or building your own applications.

Please submit a résumé with links to your portfolio & password to review. Submissions without portfolios or work samples will not be considered.

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Posting Statement

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What you’ll be doing

• Collaborate with the most seasoned design, engineering, and product partners - including our GMs - to drive vision and strategy for Salesforce development, via design
• Create prototypes that enable Salesforce to explore our product visions, in real time, with real data.
• Salesforce is organized into product pillars, each of which are responsible for large strategies and product surfaces. You will drive complex design initiatives that span across multiple pillars
• Work with cross functional partners to define business goals and strategic vision at both the Salesforce Platform and pillar levels.
• Communicate and reinforce product vision and business objectives in a way that all levels and roles understand and are inspired by.
• Collaborate within the design team on systemic initiatives such as evolving our design system, our mobile design practices, and our prototyping process
• Be an active mentor for other designers
• Be an active and prominent advocate for Salesforce design, help build our design community
• Help guide, improve, and implement design and feedback processes
• Attract top talent, interview candidates, and actively improve our inclusive design hiring process

What you should have

• 10+ years of significant experience in a leading individual contributor role, on a product design team for desktop or mobile
• An outstanding portfolio, showcasing a foundation in applied design skills and idea generation
• Experience working and collaborating with diverse teams in a dynamic environment
• Substantial experience collaborating well with product managers and engineering, to develop vision, strategy and rationale
• A track record of mentoring designers and design teams towards excellence
• Demonstrated experience with prototyping as a means to explore and convey design solutions
• Strong written and verbal communication skills
• Preferred - proficient in mobile and web technologies.

Please submit a résumé with links and password to your portfolio. Submissions without portfolios or work samples will not be considered.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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What You Should Have

• 10+ years of experience building and maintaining complex Android tooling from CI to CD

• Deep expertise with Kotlin, Gradle, and Android framework components

• Experience with RxJava, Coroutines, Flows and dependency injection frameworks (e.g., Dagger, Anvil)

• Experience with AI tools like Claude Code, scripting (Python/bash etc)

• Ability to monitor and improve KPIs such as CI stability, TimeToMerge, and build time metrics.

• Deep familiarity with the Android Studio ecosystem, CI/CD pipelines, and automated testing tools

• A related technical degree required

Bonus Points

• Experience using Slack and a keen interest in making it better

• A passion for newer build tools like Bazel

• Prior experience leading a developer experience team

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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We’re looking for a Technical Architect to design, govern, and guide delivery of cloud-native, Salesforce-first, AI-enabled solutions across our Revenue (Q2C) and eCommerce landscape. You will be the technical authority partnering with Solution Architects, Product Owners, Engineers, and Business leaders to ensure architectures are secure, performant, observable, and cost-efficient; and that they align to DET’s target state architecture, standards, and roadmap.
This role requires deep hands-on expertise with the Salesforce platform (RLM/CPQ,Clouds, Data Cloud,Einstein/Agentforce),API & event-driven integration (MuleSoft, Kafka), modern front-end patterns, and GenAI/ML enablement, coupled with the ability to mentor engineers, codify best practices, and influence at scale.We are also looking for strong experience in building and architecting AWS services to support scalable and reliable enterprise applications.1) Architecture, Design & Delivery

• Own end-to-end technical architecture for large, multi-cloud Salesforce initiatives spanning Quote-to-Cash, Revenue Lifecycle Management (RLM), Order Management, Contracts & Assets, Pricing, Approvals, DocGen/eSign, andInternationalization/Multi‑Currency.
• Translate business capabilities into current/future-state architectures, reference architectures, sequence diagrams, integration contracts, and non-functional requirements (availability, performance, DR, observability, compliance).
• Drive API-first and event-driven patterns using MuleSoft, Kafka/EventBridge (or equivalent), platform events, Change Data Capture, and well-defined domain boundaries.
• Champion secure-by-design principles: SSO, OAuth/JWT, data classification & encryption, Shield, key management, and zero-trust patterns.
• Design and implement scalable AWS services including Lambda, S3, ECS, API Gateway, CloudFormation, and more to support extensible and cloud-native architecture patterns.

2) Q2C, Revenue & eCommerce Domain Expertise

• Architect scalable, configurable solutions across RLM / CPQ, Order Management, Billing/ERP integrations, Revenue Recognition, and pricing/discounting engines.
• Ensure seamless data & process orchestration between Salesforce, ERP, billing, finance, and eCommerce platforms (Salesforce B2C/B2B Commerce, headless APIs, composable storefronts).
• Establish guardrails for customization vs. product capability (RLM/RLM rules, managed packages) and create roadmaps to move customizations to product-first approaches.

3) AI / GenAI & Data

• Partner with the AI/Architecture councils to embed AI responsibly: leverage Einstein, Agentforce, LLMs (RAG, prompt engineering, safety/guardrails), and Data Cloud for segmentation, personalization, forecasting, and agentic automation.
• Define ML/GenAI architectural patterns (training, inference, feature stores, observability, bias & drift monitoring) and integration to our Trust Layer, governance, and compliance frameworks.
• Evaluate model/platform choices (open/closed-source LLMs, Vertex/SageMaker, internal platforms) against cost, latency, scale, privacy, and IP protection.

4) Engineering Excellence, Observability & Governance

• Codify architectural standards, reference implementations, design patterns, quality gates, and CICD/DevSecOps practices for Salesforce & integration stacks.
• Ensure observability is first-class: structured logging, distributed tracing, metrics/SLIs/SLOs, automated alerts, and runbooks (reliability engineering mindset).
• Lead/participate in Enterprise review boards, design Reviews, technical assessments, and risk management; drive tech debt remediation and platform modernization.

5) Leadership, Mentorship & Community

• Mentor developers and junior architects, raising the bar on engineering rigor, code quality, test automation, and performance.
• Serve as a trusted advisor to product, delivery, and business stakeholders; communicate complex concepts with clarity to both hands-on engineers and executives.
• Contribute to the architecture community of practice; publish patterns, reusable components, accelerators, and run internal enablement sessions.

Minimum Qualifications

• 10+ years of relevantengineering/architectureexperience; 3+ years in a lead/architect capacity.
• Deep hands-on expertise across the Salesforce ecosystem: RLM/CPQ,Sales/Service/Experience/CommerceClouds, Apex, Lightning Web Components, Platform Events, Data Cloud, and MuleSoft.
• Proven delivery of mission-critical, high-volume integrations (REST, GraphQL, gRPC, event streaming withKafka/RabbitMQ/EventBridge).
• Strong grounding in enterprise architecture domains (business, data, integration, security, infrastructure) and NFRs/operability.
• Experience implementing AI/ML or GenAI workloads (LLMs, inference pipelines, cost/perf tradeoffs, safety & governance) or strong willingness and demonstrable aptitude to ramp quickly.
• Proficiency in one or more of: Java, Apex, Python,JavaScript/TypeScript;strong understanding of OO patterns, testing strategies, and CICD.
• Demonstrated experience with eCommerce architectures (SF B2C/B2B Commerce, headless APIs, composable architectures) and their integration with Q2C/Revenue stacks.
• Excellent communicator; able to craft clear architecture narratives, diagrams, and executive-ready materials.
• Strong experience designing and building AWS services and infrastructure components, including hands-on work with serverless patterns, containerization, networking, security, and IAC.
• A related technical degree required.

Preferred Qualifications

• Salesforce certifications such as Application Architect, System Architect, Integration Architect, Data Architect, Development Lifecycle & Deployment Architect; CTA a plus.
• Experience with observability stacks (New Relic, Datadog, Splunk, OpenTelemetry) and SRE practices.
• Hands-on experience with LLM orchestration frameworks, RAG patterns, vector databases, and prompt/retrieval evaluation.
• Familiarity with governance & compliance for AI (data privacy, model risk management, auditability).
• Knowledge of modern front-end architectures (LWC, React, micro frontends) and performance optimization at scale.
• Experience with Data Cloud, data modeling, and analytics/feature engineering for AI use cases.
• AWS Solution Architect certification or equivalent cloud architecture credentials preferred.

Leadership Qualities

• PASSION – Deep commitment to customer success and delivering measurable business value.
• BEGINNER’S MIND – Always learning; curious, hands-on, open to new ideas.
• LEADERSHIP – Self-aware, strategic, and relationship-driven; elevates others.
• COMMUNICATOR – Clear, concise, persuasive; comfortable with C‑level audiences.
• STORYTELLER – Presents and defends architecture decisions with memorable narratives.
• TEAM PLAYER – Promotes collaboration, accountability, and shared outcomes.
• URGENCY – Bias to action; drives timely, high-quality delivery.
• TRUST – Operates with integrity, transparency, and reliability.
• ADAPTABLE – Thrives amid ambiguity, rapid change, and emerging tech.
• COMMUNITY CHAMPION – Grows the internal architecture community; shares knowledge, patterns, and accelerators.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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Here’s how you’ll make an impact:

• Architecting the Core: Drive the end-to-end architecture for mission-critical products and services, ensuring enterprise-grade scalability, maintainability, and reliability. You'll craft overarching architectural principles, frameworks, and standards.

• Planet Scale Systems: Build marketing tools that connect the world’s largest companies with their customers.

• Hands-On Innovation: Maintain your coding edge by dedicating approximately 20% of your time to hands-on development, proof-of-concepts (POCs), and validating new architectural patterns.

• Strategic Partner: Partner directly with SVPs, EVPs, and business leaders to translate complex challenges into actionable technical roadmaps. You'll drive strategic technology initiatives, providing critical input into long-range product requirements and best practices.

• Distributed Systems & Cloud Mastery: Leverage your deep expertise in distributed systems, backend technologies, and diverse cloud environments (AWS, GCP, Alibaba) to architect robust and high-performing solutions.

• Pioneering AI Integration: Spearhead the integration of cutting-edge AI components into our platforms, shaping the future of intelligent CRM.

• Leadership & Mentorship: Cultivate a culture of engineering excellence by actively mentoring and guiding a significant number of engineers (20-100+), fostering their technical development and understanding of complex architectures.

• Cross-Functional Catalyst: Act as a critical liaison, working consultatively across a large engineering organization to improve communication, foster teamwork, and drive technical alignment.

• Continuous Improvement: Champion continuous improvement in platform reliability and serviceability, driving research and prototyping of innovative technologies.

• Operational Excellence: Participate in the team’s on-call rotation, applying your deep expertise to resolve complex real-time challenges and ensure highly available services.
  

Who You Are:

A rare blend of deep technical mastery, strategic vision, and exceptional leadership, ready to tackle the most complex challenges at scale.

• 15+ (ideally 20+) years of hands-on software development experience with a proven track record of designing, building, and delivering large, complex enterprise-grade projects.

• Understanding of Marketing technologies including but not limited to web tracking solutions, email marketing solutions and high scale marketing automation.

• Mastery across multiple programming languages and platforms, with a strong understanding of architectural patterns for highly scalable and resilient systems.

• Demonstrated expertise in architecting and implementing distributed systems, backend technologies, and cloud-native solutions (AWS, GCP, Alibaba experience highly valued).

• A passion for innovation, with experience driving research, POCs, and integrating emerging technologies like AI.

• Exceptional ability to independently craft and deliver strategic technical reports and performance presentations to executive leadership and external audiences.

• Proven success in fostering technical performance architecture that addresses the most complex performance bottlenecks.

• Deep experience in setting long-term design strategies that span multiple complex projects.

• Strong informal mentorship capabilities, with a passion for guiding and developing engineering talent. You build an environment for clear and open discussion, involving the right people to resolve critical issues.

• Comfortable working within short release cycles and the full software development lifecycle, with experience in publicly released, multi-release products.

• Proficiency with Agile development methodologies (e.g., Scrum).

• A related technical degree is required.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Responsibilities:

• Security Solution Architecture:

  • Drive the architecture of robust and scalable security solutions for public cloud environments, utilizing guardrails, policies, and industry-leading practices.

• Security Baselines and Standards:

  • Define and maintain comprehensive security baseline requirements, policies, and standards for public cloud platforms (e.g., AWS, Azure, GCP).

• Security Control Implementation and Automation:

  • Lead the design, implementation, and automation of security controls in public cloud environments, including:

    • IAM (Identity and Access Management)

    • Detection and Monitoring

    • CI/CD Security

    • Configuration Management

    • Container Security

    • Network Security

    • Data Protection

  • Utilize Infrastructure as Code (IaC) tools like Terraform and container orchestration platforms like Kubernetes to automate security configurations and ensure infrastructure is secure by design.

• Cross-Functional Collaboration:

  • Collaborate effectively with cross-functional teams, such as Product Engineering and internal Security teams (CSOC, Enterprise Security, Compliance, others), to seamlessly integrate security solutions, tooling, and risk mitigation strategies into the architecture of public cloud environments.

• Threat Landscape and Trend Analysis:

  • Continuously assess emerging trends in the cybersecurity landscape, including new threats, vulnerabilities, and technologies, to proactively evolve security policies, practices, and architectural patterns.

• Cloud Security Vision and Strategy:

  • Partner with key stakeholders to develop, communicate, and drive a converged cloud security vision and strategy across all public cloud environments, ensuring security parity and a consistent security posture.

• Architecture Reviews and Guidance:

  • Conduct periodic security architecture reviews to identify potential vulnerabilities, assess the effectiveness of existing controls, and provide actionable recommendations for improvement.

  • Serve as a subject matter expert, providing expert guidance and consultation to partners and stakeholders on secure architecture patterns and best practices for developing and deploying cloud-native applications and services.

• Secure Architecture Adoption and Advocacy:

  • Drive the adoption of secure cloud architecture principles, patterns, and services across the organization, promoting a "security by design" mindset.

• Proactive Risk Management:

  • Partner closely with the Security Assessments team to proactively identify, prioritize, and mitigate security risks across public cloud environments, contributing to a continuous risk reduction program.

Qualifications:

• 8-12 years of progressive experience in cloud security architecture and engineering.

• Deep and demonstrable understanding of public cloud platforms (e.g., GCP, AWS,) especially GCP and their native security services.

• Proven experience in designing, implementing, and automating security controls in cloud environments, including IAM, detection and monitoring, CI/CD security, configuration management, container security, and ideally using IaC tools.

• Excellent communication, collaboration, and interpersonal skills, with the ability to effectively communicate complex technical concepts to diverse audiences, including1technical and non-technical stakeholders, partners, andleadership.

• Strong analytical and problem-solving skills, with a proactive and strategic approach to identifying and mitigating security risks in cloud environments.

• Experience with conducting security architecture reviews and providing actionable recommendations.

• Familiarity with cloud-native application architectures and security considerations.

• Strong knowledge of security frameworks (e.g., NIST, CIS, ISO 27001), compliance regulations, and security best practices for cloud environments.

Preferred Qualifications:

• Relevant certifications such as Professional Google Cloud Engineer, Cloud Architect, Cloud Security Engineer, CCSP, CISSP or equivalent.

• Proven hands-on experience with Google Cloud Native Security Services such as Chronicle, Cloud Armor, Cloud Firewall, IDS, Certificate Manager, KMS, Secret Manager, DLP

• Advanced with scripting and automation languages (e.g., Python, Bash).*LI-Y

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