Slack Specialist Solution Engineer jobs at Salesforce in United Arab Emirates, Dubai

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• As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.Responsibilities

  • Coordinate and lead the entire solution cycle through close collaboration with other teams.

  • Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.

  • Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.

  • Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.

  • Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.

  • Attain quarterly and annual objectives assigned by management.

  • Respond efficiently to RFPs.

  • Lead the technical side of the sales cycle.

  • Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

  
  Required Qualifications:

  • Experience implementing Digital Transformation strategies and delivering increased success to their customers in regulated Industries.

  • Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.

  • Proven oral, written, presentation, and interpersonal communication and relationship skills.

  • Proven time management skills in a dynamic team environment.

  • Ability to work as part of a team to tackle problems in dynamic, energising environments.

  • Inquisitive, practical, and passionate about technology and sharing knowledge.

  • Loves to be the first to know something and to understand why and how things happen.

  • Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.

  • Good at explaining ideas and finding ways to keep people’s attention.

  • Willing and able to travel occasionally.

  • Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

  • Fluency in Arabic and English.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

territory as aIn addition to working on sales opportunities and supporting marketing initiatives, you will also get a chance to work on exciting and strategic initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce.

• Success will be measured by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline across the assigned territory.

• Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns.

• Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their KPIs, and providing a path to fast ROI.

• Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers.

• Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce.

• Remain well-informed on the latest innovations in customer experience management solutions.

• Amplify the reach of your successes and learning moments internally to maximise the impact of every engagement

• 4+ years experience working within a Solution Engineering, Pre-Sales or Solutions Consulting role, positioning and demonstrating solutions to inspire and transform the customer experience.

• 5+ years working in one or more of: Digital Marketing (B2C and/or B2B), Marketing Automation, Customer Data Platforms and AI.

• An autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively

• Be comfortable working across multiple highly dynamic teams or on solo projects as required.

• Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.

• Fluency in English and Arabic.

• Technical expertise in any of the following technologies: Customer Relationship Management (CRM), Loyalty Management, Analytics or and Real-time, Personalisation and Interaction Management (RTIM).

• Experience in product management or post-sales software implementations.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

does not accept unsolicited headhunter and agency resumes.

Job Category

Job Details

As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
Responsibilities

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Attain quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs.
• Lead the technical side of the sales cycle.
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications:

• Experience implementing Digital Transformation strategies and delivering increased success to their customers.
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energising environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
• Good at explaining ideas and finding ways to keep people’s attention.
• Willing and able to travel occasionally.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
• Fluency in Arabic & English

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

As Specialist Solution Engineer, also known as a "Pre-sales" you'll be a key player - a solution advisor - in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure. You will be part of the Growth Markets Specialist Solution Engineering team and work in the area of Service Cloud covering the Middle East region.
Responsibilities:

• Lead discovery workshops and technical discussions with clients to gather customers’ needs, identify pain points, and propose effective Service Cloud solutions.

• Deliver product-, technical-, and security-related responses on RFPs/RFIs

• Build and present appealing demos of Salesforce Service Cloud products including solution concepts to key decision-makers to address their business issues and needs showing business value.

• Keep up-to-date in technology trends and innovations as well as Salesforce products and sales programmes to acquire and maintain the knowledge vital to be effective in the position

• Lead the solution side of the sales cycle

• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

• Willingness and flexibility to travel as needed across the Middle East region

Required Qualifications:

• Understanding the business requirements of customers in the Middle East region, within multiple industries andtranslating/presentingthose needs into a compelling vision and roadmap for our customers.

• Track record (5+ years) of solution engineering, consultancy, delivery or training success for a software solution organisation.

• Confirmed time management skills in a dynamic team environment.

• Inquisitive, practical and passionate about technology and sharing knowledge.

• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.

• Excellent communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.

• Fluency in English Arabic

• Having existing Salesforce product knowledge and certifications is a plus, but not mandatory. Salesforce offers an extensive onboarding programme to ramp up your pre-sales skills, technical skills & introduce you to our way of working.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

Revenue Cloud Solution Engineer

As a Revenue Cloud Solution Engineer, you’ll be instrumental in driving customer success by showcasing the power of these solutions. You’ll partner with sales teams to design, demonstrate, and deliver compelling value propositions tailored to each customer’s outstanding challenges.

Your Impact

You will be a trusted advisor to our customers, helping them address their unique challenges and achieve their goals with the Salesforce Revenue Cloud suite. Specifically, you will:

• Discover: Collaborate with business and technical customers to understand their difficulties and see opportunities to unlock value through CPQ, Billing, CLM, Order Management, Subscription Management, and Agentforce.

• Design: Craft innovative solutions that showcase how Revenue Cloud automates and simplifies revenue processes, including quoting, contracting, billing, order management, and customer support scenarios.

• Deliver: Lead compelling product demonstrations, workshops, and whiteboarding sessions that connect business needs to Salesforce solutions, highlighting innovations like CLM and AI-driven capabilities in Agentforce.

• Enable: Educate internal teams and external audiences on emerging trends, product developments, and industry standard processes, ensuring successful adoption and implementation.

• Digest: Stay up-to-date on the latest product roadmaps, industry news, and trends to provide insightful recommendations to our customers.

Minimum Qualifications

• A degree in Accounting, Finance, Computer Science, Software Engineering, or equivalent experience

• Knowledge of related applications, relational databases, web technologies, and APIs

• Understanding of accounting, billing, tax, revenue recognition, and subscription-based models

• Excellent written, verbal, presentation, and interpersonal communication skills

• Ability to work collaboratively in complex, cross-functional environments

• Pre-sales consulting experience, including RFP support, discovery sessions, solution design, and demonstrations

• Strong storytelling and public speaking abilities

Preferred Qualifications

• Expertise with Quote-to-Cash and Revenue Cloud solutions

• Professional certifications (e.g., Salesforce CPQ, Billing, or Financial Management certifications)

• Experience as a solution/sales engineer for CPQ, Billing, Contract Lifecycle Management, Subscription Management, Order Management, or Financial Management systems

• Hands-on experience with Salesforce CPQ, Billing, Sales Cloud, or any Salesforce Industry Cloud

• Knowledge of subscription billing, revenue recognition, and SaaS pricing models

• Public speaking experience (events, webinars, or conferences)

Bonus Skills

• Web development skills and familiarity with APIs (REST/SOAP)

• Experience with Salesforce Commerce Cloud or integration scenarios between Revenue Cloud and Commerce Cloud

• Membership in professional organisations such as CPA/ACCA or equivalent

• Data/AI experience

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

does not accept unsolicited headhunter and agency resumes.

Job Category

Job Details

What you will be doing:

• Drive ACV within the Enterprise and Commercial segments by creating, navigating, and closing opportunities, and making our customers successful with Slack.

• Provide recommendations based on discovery of a customer’s business needs

• Lead multiple customers simultaneously at various stages of the Slack buying cycle

• Drive revenue through execution of consistent processes and use of sales tools

• Balance inbound customer communication and advance appropriately

• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas

What you should have:

• Some meaningful full-cycle sales experience in the Middle East, preferably in SaaS

• You are ambitious and driven to achieve goals

• Articulate and poised with a clear and concise spoken and written communication style

• You take an active interest in opportunities and deepen customer relationships

• You have a proven track record of identifying customer needs

• You are flexible, adaptive, and resilient

• Fluent in Arabic and English

• Must be based in Dubai

• Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

• Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems

• Drive the discovery process, helping to uncover your customer’s current pains and align to their business objectives

• Prepare and deliver high impact presentations and demonstrations that tell Slack's differentiated story

• Partner with customers to design Slack based solutions that drive value and significant business impact

• Ensure that customers understand and are comfortable with how Slack protects organizations with its industry-leading security program

• Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements

• Contribute to the success of a rapidly growing and evolving SE organization

• Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap

• Recommended 2+ years of sales engineering or solution consulting experience in a SaaS organization, preferable with a focus on Enterprise customers

• Experience positioning Slack for software engineering teams and 1 other LOB or industry.

• Excellent written and verbal communication skills (including emoji fluency); a knack for delivering compelling presentations and product demonstrations.

• A consultative approach with solving your customer’s business challenges and have a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!

• Familiarity with the enterprise SaaS ecosystem

• Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement