Technical Architect jobs at Salesforce in Mexico, Mexico City

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Job Details

• Serve as a strategic partner to CIOs, CTOs, and Chief Architects at Fortune 1000 companies, helping shape their enterprise transformation through AI and the Salesforce platform.
• Define scalable architectural patterns for end-to-end implementation of the Salesforce suite, including AI, Data Cloud, Industry Clouds, and integration technologies.
• Lead architectural modernization efforts, bridging legacy enterprise systems with modern cloud-native infrastructure and AI services.
• Champion the use of trusted AI to transform workflows, automate decision-making, and personalize enterprise experiences at scale.
• Establish and grow a global community of Salesforce architects across customers, system integrators (SIs), and ISVs to share best practices, patterns, and platform innovation.
• Collaborate with Salesforce Product and Engineering teams to influence the platform roadmap based on real-world enterprise needs.
• Publish architecture blueprints, transformation guides, and reference models that enable repeatable success across verticals.
  

• 8+ years of experience in enterprise architecture, platform strategy, or technical advisory roles, with significant focus on cloud transformation and AI integration.
• Deep expertise in Salesforce architecture, including Data Cloud, Einstein AI, and Industry Cloud implementations at global scale.
• Track record of executive engagement and influence with C-level leadership at Fortune 1000 companies.
• Hands-on knowledge of AI/ML technologies, including predictive modeling, LLMs, automation, and ethical AI practices in enterprise settings.
• Strong understanding of data governance, integration patterns, and multi-org / hybrid cloud architectures.
• Passion forcommunity-building—mentoringarchitects, hosting forums, and codifying best practices.
• Exceptional communication skills and executive presence; able to lead architectural conversations at both strategic and technical levels.
  

• Experience in a consulting, advisory, or CTO/CIO-facing role at a system integrator, platform vendor, or enterprise IT team.
• Familiarity with enterprise architecture frameworks (e.g., TOGAF, SAFe) and Salesforce Architect certifications.
• Thought leadership or speaking experience at industry events or Salesforce forums (Dreamforce, World Tour, CTA Summit).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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As a trusted advisor, you will be the primary front-facing contact for Agentforce deployments, bridging customer strategic needs with our product innovation to ensure long-term success and value realization. You will play a critical role in defining and steering the Agentic AI strategy and roadmap for our customers, establishing guardrails, and ensuring responsible AI usage. You'll oversee complex deployments, fostering collaboration across various stakeholders, setting strategic goals, and proactively addressing challenges. You will also connect customer needs with product development, offering valuable field insights to influence enhancements and accelerate the product roadmap, ensuring the Agentforce platform remains at the forefront of AI solutions.

• Strategic Solutioning & Design Leadership:Lead the analysis and strategic design of intelligent AI-powered agents within Salesforce environments, leveraging Agentforce, Data Cloud, Flow, and Salesforce APIs. Synthesize complex business challenges into clear, actionable solution architectures and strategic deployment plans, focusing on business impact rather than technical execution.

• Deployment Ownership & Program Management:Provide comprehensive oversight for the successful deployment of Agentforce solutions, ensuring seamless integration with existing customer infrastructure. Monitor project progress, identify potential roadblocks, and strategically guide the optimization for long-term reliability, scalability, and security, including the establishment and governance of agent behavior guardrails.

• Executive Customer Relationship Management:Serve as the primary front-facing contact for Agentforce deployments, building and nurturing strong, trust-based relationships with C-suite executives and key customer stakeholders. Act as a strategic partner, deeply understanding their operational challenges and strategic goals, and presenting proposals that drive measurable value and adoption.

• AI Strategy & Responsible AI:Lead discussions around Agentic AI strategy and roadmapping for customers. Drive the adoption of foundational Responsible AI principles, including risk mitigation, bias and toxicity testing, and the setup of robust guardrails to ensure ethical and safe AI usage.

• Facilitation & Workshop Leadership:Design and lead interactive facilitation and workshopping sessions, such as agent design workshops and jobs-to-be-done analysis, to collaboratively define optimal AI solutions and drive alignment across customer teams.

• Trusted Technical & Strategic Partner:Embed deeply with client teams to truly grasp their operational challenges and strategic goals. Act as a primary technical advisor, providing expert guidance and presenting results and proposals that drive measurable value and adoption.

• Conversation Design & User Experience:Apply foundational Conversation Design skills to guide the creation of intuitive, effective, and user-centric conversational AI experiences.

• Organizational Readiness & Change Management:Assess customer organizational readiness for AI adoption and guide them through necessary process transformations and reengineering to maximize the benefits of intelligent agents.

• Product Evolution & Strategic Feedback:

• 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects.

• Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management.

• Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach.

• Demonstrated entrepreneurial spirit, a "get-things-done" attitude, and a relentless focus on fast delivery and measurable customer impact.

• Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements.

• Proven experience managing executive customer relationships in a strategic advisory or consulting role.

• Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering.

• Ability to travel 25-50% of the time, as needed to customer sites.
  

• Experience with Salesforce Data Cloud and/or Agentforce platform.

• Understanding of the Salesforce platform and ecosystem.

• Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance).

• Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist).

• Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds).

• Experience with AI/ML concepts beyond LLMs, such as natural language processing.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

• Serve as a strategic partner to CIOs, CTOs, and Chief Architects at Fortune 1000 companies, helping shape their enterprise transformation through AI and the Salesforce platform.
• Define scalable architectural patterns for end-to-end implementation of the Salesforce suite, including AI, Data Cloud, Industry Clouds, and integration technologies.
• Lead architectural modernization efforts, bridging legacy enterprise systems with modern cloud-native infrastructure and AI services.
• Champion the use of trusted AI to transform workflows, automate decision-making, and personalize enterprise experiences at scale.
• Establish and grow a global community of Salesforce architects across customers, system integrators (SIs), and ISVs to share best practices, patterns, and platform innovation.
• Collaborate with Salesforce Product and Engineering teams to influence the platform roadmap based on real-world enterprise needs.
• Publish architecture blueprints, transformation guides, and reference models that enable repeatable success across verticals.
  

• 8+ years of experience in enterprise architecture, platform strategy, or technical advisory roles, with significant focus on cloud transformation and AI integration.
• Deep expertise in Salesforce architecture, including Data Cloud, Einstein AI, and Industry Cloud implementations at global scale.
• Track record of executive engagement and influence with C-level leadership at Fortune 1000 companies.
• Hands-on knowledge of AI/ML technologies, including predictive modeling, LLMs, automation, and ethical AI practices in enterprise settings.
• Strong understanding of data governance, integration patterns, and multi-org / hybrid cloud architectures.
• Passion forcommunity-building—mentoringarchitects, hosting forums, and codifying best practices.
• Exceptional communication skills and executive presence; able to lead architectural conversations at both strategic and technical levels.

• Experience in a consulting, advisory, or CTO/CIO-facing role at a system integrator, platform vendor, or enterprise IT team.
• Familiarity with enterprise architecture frameworks (e.g., TOGAF, SAFe) and Salesforce Architect certifications.
• Thought leadership or speaking experience at industry events or Salesforce forums (Dreamforce, World Tour, CTA Summit).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Principal Technical Architect

Job Description

• The Salesforce Technical Architect will be responsible for designing and delivering scalable Salesforce solutions that align with business objectives, focusing on platform capabilities, hosting infrastructure, security, and integration. This role involves leading technical design sessions, conducting customer technical due diligence, and providing actionable recommendations. A key aspect of the role is translating business requirements into solution architectures that leverage Salesforce's full potential, with a particular emphasis on incorporating Data and AI-driven solutions to address evolving business needs.

• Become a trusted advisor to CIO/CTO/EA level contacts and their teams as they look to move their business to a cloud architecture

• Earn the trust of prospects' and customers’ CISO/CSO/Chief Risk Officer and similar.

• Present Salesforce technology infrastructure, including demonstrating deep familiarity with company's platform capabilities, hosting infrastructure, security and integration capabilities

• Understand the customer need and establish company's product as the best solution that addresses the technical and business requirements

• Conduct architecture and technical workshops that may include enablement sessions

• Manage customer technical due diligence and risk management processes

• Work closely with other elements of the Salesforce organization, e.g. alliances, sales effectiveness, industry business unit, product marketing, etc. to develop and execute internal and external programs and initiatives

• Assist sales teams in responses to RFPs and technical requirements documents

• Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position

• Attain quarterly and annual objectives assigned by management

• Mentor and guide more junior technical resources

Qualifications

• Multi-year experience in either software, system or enterprise architecture disciplines

• Good understanding of the architectural principles of cloud based platforms including SaaS, PaaS, multitenancy, multi-tiered infrastructure, etc.

• Good understanding of all cloud offerings in the market and ability to discuss cloud architectures

• Good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments as well as process orchestration, BPM, CEP, MDM, BI/BA, Data&AI etc.

• A good understanding of the security processes, standards & issues involved in multi-tier cloud or hybrid applications

• Familiar with principles of network, application and information security

Preferred Qualifications

• Previous practitioner and/or implementation experience of Salesforce solutions or relevant solutions

• Familiar with relevant (regional, vertical, etc.) data privacy and compliance requirements

• Hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR) as well as coding experience in object oriented languages.

• Ability to analyze, design, and optimize business processes via technology and integration.

• Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases.

• Work independently and as part of a distributed team and a willingness to take ownership of problems.

• Rapidly learn new technologies as well as strong presentation, communication and facilitation skills.

• Available to travel regionally and occasionally internationally depending on customer needs.

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

• Familiar with solution selling

• Salesforce related development experience (

• Experience of architectural frameworks such as TOGAF, Zachman, etc.

• Familiar with design thinking and similar principles

Benefits & perks

• Employee Stock Purchase Program

• Health Insurance for the family group

• Wellness and Education Reimbursement

• Parental Leave

• Childcare subsidies

• And more!

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Posting Statement

does not accept unsolicited headhunter and agency resumes.

Job Category

Job Details

OVERVIEW OF THE ROLE

products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.

YOUR IMPACT

• Collaborate with client stakeholders to define requirements, and deliverables, and set and handle expectations.

• Translate business requirements into well-architected solutions that best leverage the Salesforce platform.

• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.

• Provide oversight and governance of Salesforce projects.

• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed.

• Handle the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation.

• Maintain a target billable utilization aligned to the role.

• Ability to understand a project and deep dive to debug issues.

• From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects.

• Liaise with Salesforce product teams to support client implementations.

• Travels to client sites for projects, estimated 50-75%

REQUIRED QUALIFICATIONS

• 9 years of CRM experience with a minimum of 6 years on the Salesforce platform.

• Expert-level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds.

• Understanding of systems architecture and ability to design scalable performance-driven solutions.

• Understanding of key design patterns and large data volume limitations and best practices.

• Understanding of data sharing and visibility considerations and how these play into platform architecture.

• Familiarity with platform authentication patterns (SAML, SSO, OAuth).

• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).

• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.

• Experience with platform security capabilities (TLS, SSL).

• Expert-level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable the achievement of the desired business outcomes.

• Strong background in the design/development of large web-based systems, or complete software product lifecycle exposure.

• Active Salesforce certifications or ability to achieve relevant certifications upon hire.

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

• For more details, visit

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Job Details

SOLUTION ARCHITECT

Mexico City

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Posting Statement

Job Category

Job Details

3 months:

• Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement

• Begin participation in field activities with clients by shadowing seasoned senior consultants and practicing enablement gained from training

• Begin to execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches

• Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges

• Begin mentorship and guidance of junior services team members in our services organization

12 months:

• Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational lifecycle

• Internalize frameworks, project deliverables, best practices/policies, and implementations and vet with Senior Architects to contribute to internal collaboration networks and IP sharing

• Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs

• Contribute to technical brown bag sessions and publish reusable content to the field

• Deliver compelling presentations, architectural blueprint documents, andrequirements-gatheringworkshops to influence the strategic direction of our projects and lead customers through solution design

What you’ll need to be successful:

• Three to six years minimum hands-on development experience implementing integration solutions

• Hands-on integration development experience with Mulesoft or similar solutions.

• Demonstrated experience implementing end-to-end technical integration projects

• Demonstrated ability to effectively implement solutions by working side by side with the technical team of the customer, contractors, and other internal teams

• Working experience in on-premise and cloud-based infrastructure (configuration, monitoring and management)

• Experience developing, profiling, and troubleshooting Java application code and automated testing tools

• Experience in completing technical design documentation and technical reference materials for customer/internal consumption

• Proficient English level

• Ability to travel (varies depending on customer needs, focused within Region)

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