Enterprise Account Manager jobs at Riskified in United States, New York
Riskified Senior Manager Competitive Intelligence United States, New York, New York
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This is a people management role and you will have a dedicated team member focused on market research, managing our intelligence repository, and project coordination.
Reporting to the Senior Director of Product Marketing & Market Intelligence, you will be responsible for all global competitive intelligence and analyst engagement.
Strategic responsibilities:
- Drive proactive competitive strategy : Identify and analyze competitive trends, threats, and opportunities across market sources to inform strategic planning and counter-positioning.
- Empower GTM teams : Gather and prioritize internal competitive intelligence needs, delivering actionable insights and resources to stakeholders.
- Influence product roadmap : Collaborate with Product and PMM to integrate competitive insights directly into the product roadmap for maximum effectiveness.
- Lead rapid response : Coordinate cross-functional teams to develop and execute timely responses to critical competitive pressures, briefing executive leadership as needed.
- Shape positioning : Partner with Product Marketing to refine market positioning and execute competitive strategies that enhance market leadership.
- Leverage analyst relationships : Manage key analyst relationships (e.g., Gartner) to secure favorable positioning and disseminate valuable market intelligence across the organization.
- Day to day tactical responsibilities:
- Prioritize competitive intelligence needs from stakeholders and develop plans to address them.
- Conduct ongoing research to track competitive landscape changes.
- Manage competitive positioning priorities and create validated, accessible competitive briefs and assets.
- Ensure Go-to-Market teams have self-serve access to essential competitive resources for deals.
- Collaboration with Revenue Enablement to improve seller readiness through enablement programs and feedback loops
- Manage analyst relations (e.g., Gartner), including scheduling briefings in collaboration with PMM/MI leadership and the CMO.
Measuring success:
The ultimate goal of this role is to improve our competitive readiness, positioning and differentiation and increase our competitive win rate.
Some of the relevant KPI will include:
- Competitive Win Rates: Increase YoY win rates vs. competitors/internal build
- GTM Effectiveness: SQL conversion rate and Opportunity Stage Duration
- Seller’s knowledge level of competitive positioning (in collaboration with RE)
- 4+ years of experience in product marketing or competitive Intelligence in a B2B SaaS company.
- You have a deep understanding of the retail ecommerce industry. Bonus points for experience in the online fraud domain.
- Demonstrated ability to effectively position B2B products for growth in the market, working with marketing and sales to build a healthy pipeline while increasing the velocity and rate of closing deals.
- Experience in leading company/platform level, and product level differentiated positioning
- You are naturally curious and want to deeply understand Riskified’s customer segmentation, buying committee members, technology, product-market fit .
- Self-driven, flexible, and can handle challenges while maintaining your cool and sense of humor.
- Works well independently, but enjoys collaborating as part of a team, with demonstrated ability to effectively engage with external and internal stakeholders, including senior executives. Managerial experience of FTE - bonus
- Excellent communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging, with experience building and leading training to GTM
- Strong analytical skills, highly capable of interpreting data, performing qualitative research, and distilling results into actionable key takeaways.
- Your former employees would gush if we called for a reference check. You get joy from collaborating, sharing your skills and knowledge with others and in making the business even smarter.
The base salary range for this position is $125,000 - 145,000. This range is applicable to candidates who will perform the job either wholly, or in part, within New York City. Actual salary will be based on qualifications, competencies, and location. If you feel this range is not attractive, we encourage you to let us know through the application process.
Some of our NYC Benefits & Perks:
- Our NYC team is currently working in a hybrid of remote and in-office for all our team members
- Fully-covered medical, dental, and vision insurance from your first day
- Equity for all employees, 401(k) + matching, commuter benefits
- Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
- Yoga, pilates, soccer league, wellness classes
- Wide-ranging opportunities to volunteer and make an impact in local communities
- Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns
- Awesome Riskified gifts and swag!
These jobs might be a good fit
Riskified Enterprise Account Manager United States, New York, New York
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At Riskified, we succeed when our merchants succeed. As such, you'll be the merchant’s representative within Riskified, helping them to maximize the value they receive from our service. You will be expected to manage and prioritize their needs to ensure that they're happy and profitable. You'll manage a book of business of about 5-10 clients with an ACV of $6m-$15m+. These clients will include Fortune 500 companies, big-box retailers, travel merchants, and much more. You'll collaborate daily with various teams within Riskified, including Product, Analytics, Data Science and Development.
What You'll Be Doing- Be the primary point of contact for our merchants
- Build, monitor and communicate KPIs to our clients
- Conduct in-depth analysis of the most productive ways our customers can utilize Riskified’s solutions, including identifying upsell opportunities
- Provide strategic analysis and critical thinking as we plan long-term expansion
- Work with all other teams within the company to optimize customer experience across our portfolio
- Assist new customers as they join Riskified’s platform and begin using our services
- 5-7+ years of relevant Account Management experience
- Experience managing enterprise-level customers
- Experience working directly with Senior Executives and C-suite
- Experience working with complex technical products
- Strong analytical and mathematical skills
- Superb writing and communication skills
- Great interpersonal skills and a team player
- Resourceful and independent problem-solver
- Experience working with large companies or account sizes
- eCommerce/FinTech background (preferred)
This is an incentive-based role with an On Target Earnings (OTE = base + commission = OTE) and a significant portion of compensation is based on performance against objectives.
The base salary range for this position is $130,000 - $140,000. This range is applicable to candidates who will perform the job either wholly, or in part, within New York City. Actual salary will be based on qualifications, competencies, and location. If you feel this range is not attractive, we encourage you to let us know through the application process.
Some of our NYC Benefits & Perks:
- Our NYC team is currently working in a hybrid of remote and in-office for all our team members
- Fully-covered medical, dental, and vision insurance from your first day
- Equity for all employees, 401(k) + matching, commuter benefits
- Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
- Yoga, pilates, soccer league, wellness classes
- Wide-ranging opportunities to volunteer and make an impact in local communities
- Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns
- Awesome Riskified gifts and swag!
These jobs might be a good fit
Share
This is a people management role and you will have a dedicated team member focused on market research, managing our intelligence repository, and project coordination.
Reporting to the Senior Director of Product Marketing & Market Intelligence, you will be responsible for all global competitive intelligence and analyst engagement.
Strategic responsibilities:
- Drive proactive competitive strategy : Identify and analyze competitive trends, threats, and opportunities across market sources to inform strategic planning and counter-positioning.
- Empower GTM teams : Gather and prioritize internal competitive intelligence needs, delivering actionable insights and resources to stakeholders.
- Influence product roadmap : Collaborate with Product and PMM to integrate competitive insights directly into the product roadmap for maximum effectiveness.
- Lead rapid response : Coordinate cross-functional teams to develop and execute timely responses to critical competitive pressures, briefing executive leadership as needed.
- Shape positioning : Partner with Product Marketing to refine market positioning and execute competitive strategies that enhance market leadership.
- Leverage analyst relationships : Manage key analyst relationships (e.g., Gartner) to secure favorable positioning and disseminate valuable market intelligence across the organization.
- Day to day tactical responsibilities:
- Prioritize competitive intelligence needs from stakeholders and develop plans to address them.
- Conduct ongoing research to track competitive landscape changes.
- Manage competitive positioning priorities and create validated, accessible competitive briefs and assets.
- Ensure Go-to-Market teams have self-serve access to essential competitive resources for deals.
- Collaboration with Revenue Enablement to improve seller readiness through enablement programs and feedback loops
- Manage analyst relations (e.g., Gartner), including scheduling briefings in collaboration with PMM/MI leadership and the CMO.
Measuring success:
The ultimate goal of this role is to improve our competitive readiness, positioning and differentiation and increase our competitive win rate.
Some of the relevant KPI will include:
- Competitive Win Rates: Increase YoY win rates vs. competitors/internal build
- GTM Effectiveness: SQL conversion rate and Opportunity Stage Duration
- Seller’s knowledge level of competitive positioning (in collaboration with RE)
- 4+ years of experience in product marketing or competitive Intelligence in a B2B SaaS company.
- You have a deep understanding of the retail ecommerce industry. Bonus points for experience in the online fraud domain.
- Demonstrated ability to effectively position B2B products for growth in the market, working with marketing and sales to build a healthy pipeline while increasing the velocity and rate of closing deals.
- Experience in leading company/platform level, and product level differentiated positioning
- You are naturally curious and want to deeply understand Riskified’s customer segmentation, buying committee members, technology, product-market fit .
- Self-driven, flexible, and can handle challenges while maintaining your cool and sense of humor.
- Works well independently, but enjoys collaborating as part of a team, with demonstrated ability to effectively engage with external and internal stakeholders, including senior executives. Managerial experience of FTE - bonus
- Excellent communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging, with experience building and leading training to GTM
- Strong analytical skills, highly capable of interpreting data, performing qualitative research, and distilling results into actionable key takeaways.
- Your former employees would gush if we called for a reference check. You get joy from collaborating, sharing your skills and knowledge with others and in making the business even smarter.
The base salary range for this position is $125,000 - 145,000. This range is applicable to candidates who will perform the job either wholly, or in part, within New York City. Actual salary will be based on qualifications, competencies, and location. If you feel this range is not attractive, we encourage you to let us know through the application process.
Some of our NYC Benefits & Perks:
- Our NYC team is currently working in a hybrid of remote and in-office for all our team members
- Fully-covered medical, dental, and vision insurance from your first day
- Equity for all employees, 401(k) + matching, commuter benefits
- Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
- Yoga, pilates, soccer league, wellness classes
- Wide-ranging opportunities to volunteer and make an impact in local communities
- Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns
- Awesome Riskified gifts and swag!
These jobs might be a good fit
