Technical Support Engineer - L3 Pacific Time jobs at Redislabs
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9 jobs found
19.11.2024
RL
RedisLabs Principal AI Research Engineer United States
Optimize and fine-tune LLMs or embedding models. Develop and enhance tools and frameworks built around model orchestration. Research, design, and implement state-of-the-art algorithms to optimize models at scale for latency...
Maintain, manage, and support the production systems, processes, and engineering infrastructure. Work closely with the engineering team to deliver ongoing releases and updates. Automate and integrate complex processes. Maintain application...
Work with customers to troubleshoot and resolve complex software issues: Reproduce issues, replicating customer environments as needed. Document issues and contribute to our internal team documentation. Collaborate with Engineering as...
Build course content: course scripts, sample code, labs, quizzes. Develop sample applications using a variety of programming languages. Learn about new product features and teaching methods, collaborating with the Redis...
Create demos, sample apps, and prototypes with Redis using partner platforms (AWS, Google Cloud, Azure, Vercel, Heroku) and integrations. Write technical blog posts, tutorials, and reference architectures for Redis in...
Design and Implement Automation Frameworks: Lead the development of robust automation frameworks to streamline critical operational tasks, reducing manual interventions and increasing system reliability. Develop and Integrate Tooling Solutions: Create...
Handle Technical Escalations: Engage in complex troubleshooting and manage technical escalations within a Follow-the-Sun (FTS) support model, ensuring seamless global service coverage. Ensure System Reliability: Leverage your software development and...
Optimize and fine-tune LLMs or embedding models. Develop and enhance tools and frameworks built around model orchestration. Research, design, and implement state-of-the-art algorithms to optimize models at scale for latency...
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