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Technical Support Engineer - L3 Pacific Time jobs at Redislabs
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5 jobs found
30.08.2024
RL
RedisLabs Technical Support Engineer - L3 Pacific Time United States
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Work with customers to troubleshoot and resolve complex software issues: Reproduce issues, replicating customer environments as needed. Document issues and contribute to our internal team documentation. Collaborate with Engineering as...
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07.09.2024
RL
RedisLabs Senior Support Operations Manager United States
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Develop and execute programs aimed at improving these KPIs, working closely with the support and customer success teams. Monitor support KPIs, including response times, resolution times, customer satisfaction, and case...
08.09.2024
RL
RedisLabs Technical Marketer United States
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Create demos, sample apps, and prototypes with Redis using partner platforms (AWS, Google Cloud, Azure, Vercel, Heroku) and integrations. Write technical blog posts, tutorials, and reference architectures for Redis in...
08.09.2024
RL
RedisLabs Principal Cloud Operations Engineer United States
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Design and Implement Automation Frameworks: Lead the development of robust automation frameworks to streamline critical operational tasks, reducing manual interventions and increasing system reliability. Develop and Integrate Tooling Solutions: Create...
07.09.2024
RL
RedisLabs Site Reliability Engineer United States
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Handle Technical Escalations: Engage in complex troubleshooting and manage technical escalations within a Follow-the-Sun (FTS) support model, ensuring seamless global service coverage. Ensure System Reliability: Leverage your software development and...
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Description:Full job details
Work with customers to troubleshoot and resolve complex software issues: Reproduce issues, replicating customer environments as needed. Document issues and contribute to our internal team documentation. Collaborate with Engineering as...
These jobs might be a good fit
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Technical Support Engineer - L3 Pacific Time jobs opportunities, giving you access to the best companies in the field, like Redislabs. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.