Jobs at Red Hat in United States, Columbia

About The Job

This position requires candidates to. Applicants must reside locally and within a reasonable commuting distance of Charleston and possess an

What You Will Do

• Guide customers in building scalable, optimally managed solutions and adaptable to technological improvements using Red Hat technologies

• Continuously learn, grow, and adapt to new skills and technologies

After joining Red Hat, You will undergo an intensive customized training program on Red Hat technologies and services solutions. Here's how your skill set will evolve and what you'll learn during your first year in the role:

• Understanding of how to build production-ready technical solutions integrated with existing enterprise systems

• Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and Red Hat certification

• Gain exposure and collaboration within Red Hat Services & the larger organization through everyday networking and community events

• Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat’s technologies

• Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meet-ups

Within 12 months, begin to demonstrate technical leadership by accomplishing the following:

• Successfully implementing complex, large-scale solutions in customer environments

• Active engagement and knowledge sharing with our internal and external communities of practice on lessons learned, best practices, and how-tos

What You Will Bring

• Active Top Secret security clearance

• Experience with delivering an implementation based on an architectural design

• Experience delivering successful modern cloud platform consulting engagements

• Demonstrated ability to lead a technical project, including collaborating on project timelines and maintaining project and technical documentation

• Experience with Platform-as-a-Service (PaaS) cloud solutions, including Red Hat's OpenShift Container Platform

• Experience with container technologies such as Docker, Podman, and Kubernetes

• Experience with or working knowledge of Ansible automation

• Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative

• Experience with configuration management, application deployment, and infrastructure orchestration technologies

• Ability to identify stakeholder needs and set expectations regarding project timelines and scope of work

• Experience working collaboratively across diverse teams and stakeholders

• Knowledge and a desire to mentor

• Associate or Bachelor's degree or higher in computer science or a technical discipline

• Technical certifications like Security +, and network• Prior experience with source code management tools like Gitlab

• Knowledge of networking principles such as TCP, DNS, DHCP, IPs

• Experience with Red Hat Identity Management (IdM)

• Excellent written and verbal communication and presentation skills

• Must be able to work in-person in Charleston, SC daily

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

As a Software Engineer in Ecosystem Engineering, you'll be a vital part of our global Partner Certification and Validation efforts. You'll use your deep technical expertise to diagnose and resolve complex issues across various Red Hat Software Certification Programs. This includes Red Hat OpenShift, Red Hat Enterprise Linux (RHEL), specialized certifications like CSI, CNI, and CNF, and maintaining our Vulnerability Scanner.

You'll handle key partners, troubleshoot intricate technical submissions for partners, and drive strategic initiatives to ensure our diverse product ecosystem remains compatible and secure. This involves working with traditional, containerized, and OpenShift-based applications, as well as the latest RHEL AI and virtualization platforms. A crucial part of your role is to proactively monitor the health of our certification scanners and provide direct technical support to partners, managing escalations and communicating clearly with leadership. You'll also mentor other engineers, sharing your knowledge and elevating the team's skills.

What you will do:

• Diagnose and resolve complex technical issues related to Red Hat Software Certification Programs, including Red Hat OpenShift, Red Hat Enterprise Linux (RHEL), and specialized certifications (CSI, CNI, CNF).

• Lead technical discussions and troubleshoot complex partner certification submissions.

• Contribute to the design, development, and enhancement of tools and systems supporting certification processes, including the Vulnerability Scanner.

• Proactively monitor the health of certified scanners, detect issues, and communicate changes to relevant teams and partners.

• Collaborate with key decision-makers at various partner organizations, managing escalations and providing clear technical communication to leadership.

• Engage with Level 2-3 support and other engineering teams to resolve critical and complex problems.

• Contribute to strategic planning for partner programs and certification processes across OpenShift and virtualization.

• Mentor and provide technical guidance to other engineers, fostering a culture of continuous learning and improvement.

• Apply security best practices throughout the software development lifecycle, ensuring the integrity of our products and certification processes.

What you will bring:

• 3+ years of experience as a Software Engineer or in a similar technical role, with a focus on product or platform validation, certification, or reliability engineering.

• Deep proficiency in Linux environments.

• Experience with Kubernetes and, including strong understanding of containerization concepts.

• Expertise with CI/CD tools like GitLab, Konflux/Jenkins/Tekton , and issue tracking systems like Jira .

• Excellent analytical, troubleshooting, and debugging skills with a proven ability to diagnose and resolve complex technical issues.

• Exceptional written and verbal communication skills, with the ability to articulate complex technical concepts clearly to technical and non-technical audiences, including external partners and leadership.

• Proven ability to work effectively in a collaborative team environment and across cross-functional teams.

• Understanding of security best practices and principles, with an awareness of common vulnerabilities, CVEs, grading, and mitigation strategies.

These are considered as a plus:

• Experience with Python or Golang.

• Background in virtualization tools and technologies.

• Knowledge of Red Hat products and certifications.

• Familiarity with Common Vulnerabilities and Exposures (CVEs).

• Exposure to Large Language Models (LLMs) and AI use cases.

• Understanding of Site Reliability Engineering (SRE) principles.

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

About The Job

We’re not just looking for candidates who meet all the requirements, we’re looking for people who are excited about working with us and growing their career at Red Hat. We want to be transparent about what would make you most successful in the role but if you are excited by reading the job description and feel like you are right for the role, we encourage you to apply. This position could lead to regular on-site work with clients across North America, so a willingness to travel to customer locations up to 30-40 weeks per year is required. Applicants must reside within close proximity to a primary airport.

What You Will Do

•Guide customers in building large technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions

•Continuously learn, grow, and adapt to new skills and technologies

After joining Red Hat, you will go through an intensive customized training program on Red Hat technologies and Consulting solutions. Here's how your skill set will evolve and what you'll learn during your first year in the role:

•Understanding of how to build production-ready technical solutions, integrated with existing enterprise systems

•Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and Red Hat certification

•Gain exposure and collaboration within Red Hat Customer Success & the larger organization through everyday networking and community events

Within 6 months, be ready to implement a project by attaining the following:

•Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat’s technologies

•Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meetups

Within 12 months, begin to demonstrate technical leadership by accomplishing the following:

•Successfully implementing complex, large-scale solutions in customer environments

•Active engagement and knowledge sharing with our internal and external communities of practice on lessons learned, best practices, and how-tos

What You Will Bring

•Experience with delivering an implementation based on an architectural design

•Demonstrated ability to lead a technical project including collaborating on project timelines and maintaining project and technical documentation

•Ability to identify stakeholder needs and set expectations regarding project timelines and scope of work

•Experience working collaboratively across diverse teams and stakeholders

•An ability and desire to mentor

•Associates or Bachelor's degree or higher in computer science or a technical discipline

•Experience leading successful modern cloud platform consulting engagements

•Broad and deep technical experience with one or more virtualization and cloud technologies like OpenStack, Red Hat Virtualization, VMWare vSphere, Microsoft Hyper-V, Amazon Web Services, and Microsoft Azure

•Experience across one or more vertical industry areas

•Demonstrated track record of working in a strategic advisory role to senior IT and business executives, including extensive experience presenting to C-level executives at large firms

•Applied knowledge and experience working in agile, scrum, and DevOps teams

•Excellent written, verbal communication and presentation skills

•Willingness to travel to customer locations about 30-40 weeks per year on average throughout North America

•Familiarity with open source software and open source as a business model is a plus

•Knowledge of Red Hat's product portfolio and subscription business model is a plus

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About the job:

The program manager will be responsible for executing the tooling strategy and management system for the Red Hat Tech Sales Practices team. This role will align very closely to the regional and global Red Hat tech sales functions, as well as APM and Operations team. You will be responsible for leading the adoption management system: Defining metrics, target methodology, and reporting process. This includes developing reports and analyzing data sets to provide guidance to our APM and Operations team. You will be responsible for leading the strategy definition and facilitating execution around tooling to make the Tech Sales team more productive, with a focus on Red Hat Sales Cloud.. This includes preparing briefings to senior leadership, aligning stakeholders, facilitating decision-making, tracking and reporting progress, and identifying and mitigating risks. Being highly organized is a must as you will be managing multiple initiatives at a time. You’ll need to have clear written and verbal communication and documented planning skills to succeed in this role.

This position has a direct reporting structure to the Global Sr Director, Tech Sales Practices.

What you will do:

• Execute the Productivity and Tooling strategy to ensure SA&A associates and leaders are able to efficiently execute their role.

• Use of Red Hat Sales Cloud, analytics tools and AI to solve tech sales challenges.

• Ensure the defined management system and metrics are consistently executed across all regions, focusing on product adoption

• Provide data analytics and insights to leadership

• Identify and execute task automation to make the tech sales more efficient

SUCCESS MEASURES AND KPIs

• Increased product consumption and adoption maturity

• Account Revenue Growth

What you will bring:

• Analytical and process-oriented mindset; ability to mine data to make data-driven decisions

• Experience with account management tooling, eg Red Hat Sales Cloud

• Experience with reporting and analytics tooling, eg, Snowflake, Tableau, Smartsheet

• Experience and tenacity to drive transformational change through a large, worldwide organization

• Demonstrated ability to work in a distributed, multicultural organization in a global and geo matrix.

• Very organized with strong project management skills; ability to implement structure (processes, frameworks) into daily functions

• Comfortable managing and solving complex business problems with no clear solution

• Strong communication skills, both oral and written and presentation skills

• Customer service focus, including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment.

The salary range for this position is $86,770.00 - $138,850.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About The Job

We’re not just looking for candidates who meet all the requirements, we’re looking for people who are excited about working with us and growing their career at Red Hat. We want to be transparent about what would make you most successful in the role but if you are excited by reading the job description and feel like you are right for the role, we encourage you to apply. This position could lead to regular on-site work with clients across North America, so a willingness to travel to customer locations up to 30-40 weeks per year is required. Applicants must reside within close proximity to a primary airport.

What You Will Do

•Assist in supporting customers in building enterprise technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions

•Focus on customer IT Automation and Enterprise Cloud Infrastructure solutions through deep technical hands-on work in these fields

•Continuously learn, grow, and adapt to new skills and technologies

•Work alongside leading financial services, retail, telecommunication, and institutional customers, though virtual and on-site collaboration

After joining Red Hat, you will go through an intensive customized training program on Red Hat technologies and Consulting solutions. Here's how your skill set will evolve and what you'll learn during your first year in the role:

•A baseline understanding of how to build technical solutions, integrated with existing enterprise systems, with technical guidance

•Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and Red Hat certification

•Gain exposure and collaboration within Red Hat Services & the larger organization through everyday networking and community events

Within 3 months, be ready to deliver a project by attaining the following:

•Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat’s technologies

•Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meetups

Within 6 months, begin to demonstrate technical leadership by accomplishing the following:

•Successfully implementing enterprise solutions in customer environments as part of delivery team

•Engage and share with our internal and external communities of practice on lessons learned, best practices, and how-tos

What You Will Bring

•Experience with delivering an technical implementation as part of a project or team

•Capable of contributing to technical projects through sustained teamwork and collaboration, ensuring the development of practical solutions.

•Ability to be well-organized in a fast-paced, ever-changing environment

•Ability to interact directly with customers across roles and organizations and clearly communicate technical and non-technical concepts

•Demonstrates ability to adapt quickly to new and unknown situations, ranging from managing deliverables to learning new technologies.

•Practical experience with at least one coding or scripting language. Examples include but are not limited to Java, Python, C++, YAML, Bash, JavaScript, React, etc.

•Familiarity with backend software development methodologies, frameworks, and development principles, including Agile, Code Management (Git), Software Development Life Cycle, etc.

•Interest in diving deep into backend software development, IT automation, cloud infrastructure, CI/CD, DevOps, and Artificial Intelligence

•Knowledge of and some experience with at least one Red Hat technology such as Red Hat Enterprise Linux, Red Hat OpenShift, or Red Hat Ansible is a plus

•Prior experience working in a customer-facing role is preferred

•Familiarity with open source software and open source as a business model is a plus

•Knowledge of Red Hat's product portfolio and subscription business model is a plus

The salary range for this position is $75,320.00 - $120,480.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do:

• Executes and documents technical engagements, as defined by the customer’s Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products

• Conducts reviews of the customer's environment and applications to ensure they are well-architected following Red Hat product best practices

• Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources

• Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption

• Be curious and proactive, staying abreast of Red Hat’s ecosystem and technology changes

What you will bring:

• Ability to lead and deliver consultative type customer-facing engagements

• Experience with and practical knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience)

• Proficient verbal and written English communication skills, with an ability to convey complex information to customers both clearly and concisely

• Demonstrable presentation and facilitation skills

• Experience in defining and gathering goals, requirements, and determining outcomes, which can be used to plan work to be done with customers to ultimately delivery on customer outcomes

• Willingness to travel within the region, visit customers and partners, attend conferences and other events

• Experience with and intimate knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience

• Experience in scripting and coding (especially Python)

• Expert level hand-on experience with AAP

• High-level familiarity with Chef, Puppet, Salt, and others in the space

Significant technical experience in at least one major IT domain, such as

• Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) solutions

• Linux-based workloads

• Continuous integration (CI) and continuous deployment (CD) pipeline

• Network technologies like Cisco, Juniper, Checkpoint

• Kubernetes and container-based deployments

• Public cloud providers such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud, or IBM Cloud

• Windows-based environment management

• InfoSec / Security Operations

Other Requirements:

• Willingness to travel within the region, visit customers and partners, attend conferences and other events

• Any Red Hat certification.

• The ability to self-study and quickly learn and put into practice new topics

The salary range for this position is $129,800.00 - $207,730.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

• Build and execute a global partner awards program to reward and recognize achievements in technology innovation, customer success and market leadership

• Develop and execute a partner reference program to collect and curate joint customer stories

• Grow and manage library of partner references to support sales opportunities, events and digital experiences

• Plan and deliver an exceptional level partner briefing program to enhance executive engagement.

• Collaborate with Ecosystem Sales and EBC teams to build the agenda, identify the right mix of c-level and technical speakers to deliver a highly valuable and customized partner event that aligns to business objectives

What You Will Bring

• Understand the partner landscape and the different GTM routes

• 8+ years of software industry experience, preferably within an area of infrastructure software, e.g. operating systems (Linux preferred), virtualization, cloud, or systems management

• Bachelor’s degree in marketing, computer science or related area, or equivalent experience

• Ability to develop proof points around turning messaging and positioning into high-value assets

• Excellent written and verbal communication skills and presentation skills

• Ability and experience working in an inspirational, influence-driven, cross-functional environment

• Ability to be meet deadlines and handle multiple tasks at once in a highly complex environment

The salary range for this position is $86,770.00 - $138,850.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave