Technical Cloud Strategist - Azure jobs at Red Hat in United States, Boston

Job Responsibilities:

• Putting your knowledge of human resources best practices to use by assisting with specific projects under the supervision and mentoring of experienced Red Hatters.

• Use your general human resources knowledge and business understanding to create solutions for a wide range of talent challenges.

• Constantly learn about Red Hat’s business, culture and strategy and apply those concepts to enable our most valuable asset, our people.

• Assist your Red Hat team members in setting expectations with stakeholders and delivering a wide variety of solutions to the business.

• Build and maintain strong relationships with your colleagues and the business, developing your own network for long-term placement.

• Use your critical thinking skills to tackle tough problems in an innovative way.

• Proactively look for solutions to prevent problems from occurring.

• Bring innovative ideas and enthusiasm to the team while identifying new opportunities.

• Respond to incidents, escalations, and exceptions in a professional manner.

Required Skills:

• Passion for people and a desire to build a career in human resources

• Pursuing a Bachelor's degree (or equivalent) in Human Resources, Business Administration or a related field

• Ability to work effectively on your own and as a part of a team

• Ability to collaborate with both internal and external stakeholders, and excellent communication skills

• Demonstrated analytical and problem-solving skills

• Ability to navigate through ambiguity and take a systems thinking approach to a challenge

• Demonstrated ability and initiative to find the correct resources and collect required information

• Enthusiastic, motivated, positive attitude and willingness to learn

About the Job

The Red Hat Product team is looking for a Product Manager to help shape the future of Red Hat Enterprise Linux (RHEL) management solutions, based in our Raleigh, NC office. In this role, you will become a subject matter expert in Linux OS lifecycles, enterprise architecture, and large-scale content management. You will be responsible for evolving and delivering our product roadmap by collaborating with customers, engineering, marketing, support, and field teams. As the accountable party for driving solution delivery, you will oversee timelines, roadmap execution, and ongoing stakeholder engagement.

What you will do:

• Drive product strategy and roadmap execution in collaboration with cross-functional teams

• Define product features and translate business requirements into technical user stories

• Manage product backlogs, gather and prioritize requirements

• Establish and track KPIs to measure product success and impact

• Align product direction with Red Hat’s strategic goals

• Serve as the communication bridge between engineering and stakeholders, including field teams and customers

• Promote the product vision and ensure stakeholder alignment

• Influence cross-functional teams and manage without direct authority

What you will bring:

• Experience in technical product management, product marketing, or enterprise software development

• Strong understanding of infrastructure visibility, content management, and IT operational challenges

• Familiarity with agile methodologies and best practices

• Excellent written, verbal, and interpersonal communication skills

• Ability to influence without authority and adapt in a dynamic environment

• Knowledge or interest in becoming an expert in Linux OS management and lifecycle

• Experience with IT infrastructure technologies including Linux, virtualization, and containers

• Bachelor's degree or equivalent practical experience

The following are considered a plus:

• Red Hat Certified System Administrator (RHCSA) status is a plus

• Experience with RHEL management tools such as Red Hat Insights, Red Hat Satellite, RHEL System Roles, and Ansible Automation Platform

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do:

• Resolve semi-routine technical issues by utilizing standardized procedures and knowledge of system configurations.

• Investigate and troubleshoot moderate technical challenges with minimal supervision and provide timely resolutions.

• Engage with customers to provide regular updates and ensure their satisfaction with the services provided.

• Work closely with engineering teams to address issues requiring cross-functional collaboration.

• Document troubleshooting efforts and share knowledge with team members to contribute to continuous improvement.

What you will bring:

• 3+ years of Linux systems administration experience, including installation methods, networking, firewall, security, clustering, web servers, and databases; experience with Red Hat Enterprise Linux (RHEL) is preferred

• Address and resolve customer issues regarding Ansible Automation Platform and other components via the ticketing system

• Ability to set up replication scenarios for customer issues and ability to identify patterns and understand the broader context

• Some Weekend, Holiday and Weekend work is occasionally required

The following are considered a plus:

• Scripting or programming experience in languages like Bash, Python, Java, or Ruby

• Experience with cloud technologies such as but not limited to Amazon Web Services (AWS), EC2, Red Hat OpenStack Platform, Red Hat OpenShift Platform, Microsoft Azure or VMware

The salary range for this position is $36.22 - $57.92. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do:

• Architect, lead, and contribute to the design and implementation of AI workflows

• Take ownership of small, cross-functional projects from inception to completion.

• Implement, deploy, optimize, and otherwise improve Agentic Workflows running on OpenShift

• Work with upstream AI/ML communities to evaluate new AI/ML-related technologies from partners and the integrations between their technology and that of Red Hat

• Collaborate with partners to leverage our combined technologies in order to solve difficult technical and business problems

What you will bring:

• 7+ years of work experience as a Software Engineer

• Demonstrated experience as a technical leader/team leader, working with cross functional teams.

• Experience in development in Python

• Experience with containers and OpenShift or Kubernetes

• Experience with vector databases and retrieval-augmented generation (RAG).

• Experience and knowledge of AI frameworks (LangChain) and libraries (e.g. TensorFlow, PyTorch, Kueue, KubeRay, KubeFlow, Feast etc)

• Experience with AI and MLOps tools and Concepts, including Automation, GitOps, pipelines, models, etc. for managing the AI/ML lifecycle in production environments

• Interest in learning new technologies; problem-solving skills.

The following are considered a plus:

• Familiarity with model parallelization, quantization, and memory optimization using vLLM, DeepSpeed, OpenVino and other inference libraries

• Cloud Computing experience using at least one of the following Cloud infrastructures AWS, GCP, Azure & IBM Cloud

• Previous code contributions to or participation in open source projects or code samples on GitHub.

• Previous code contributions to or participation in open source projects or code samples on GitHub.

What you will do:

• Lead one of the top-tier hyper-scaler partnership vision and strategy, business plans, and technical innovation and execution to deliver joint revenue, achieve revenue growth, and drive Red Hat thought leadership in the cloud market.

• Accelerate solution integration efforts: Nurture technical and business relationships with one of Red Hat's top hyperscaler partners to enhance our strategic value, maximize joint opportunity, fuel platform/solution integration efforts and enhance profitable long-term growth.

• Aligning product roadmaps, enhancing platform integration between Red Hat and AWS to elevate service delivery to enhance current selling motions and lay out the path for future customer pipeline.

• Ensure consistently accurate forecasted business, deliver the global quarterly and annual revenue objectives.

• Ensure execution excellence: Build the bridge from long-term partnership strategy to execution, ensuring that the entire organization has the direction, information, resources and support to successfully execute in the field.

• Streamline accountability: Serve as a single point of accountability for technical and business engagement with the hyper-scaler partner to improve the alliance experience.

• Define and track objective key results for financial performance, execution excellence, customer and partner satisfaction for the hyperscaler partnership, holding team accountable for performance.

• Shape a collaborative, transparent, and entrepreneurial culture, one that embraces coaching, is inclusive, and has a strong focus on the belonging, growth and development of all its team members.

• Forge trusting partnerships across global, cross-functional teams: engage and align team of key players and stakeholders in a way that inspires achievement of shared outcomes, ensures optimal sales, support and service delivery to key global partners and effectively balances both global and local needs.

What you will bring:

• 15+ years of post-degree technical business development, product management, solution architect, or system engineer experience in the high-tech industry, either in one of the hyperscale cloud organizations and/or cloud infrastructure and ecosystem dependent services.

• Strong, proven competence in working independently to structure, negotiate, and close partnerships and master service agreements.

• Exceptional ability to communicate with and influence both technical and non-technical leadership.

• Experience developing partner prioritization and engagement strategies, partner policies and multi-dimensional partnership structures.

• Experience working closely with internal software and product leadership to deliver new products and services built by a partner.

• Demonstrated high judgment and willingness to roll up sleeves to do what is necessary to meet team goals.

• Bachelor’s degree.

Preferred Qualifications:

• Master’s degree in engineering, physical or biological sciences, and/or MBA.

• Ability to think strategically, innovatively and creatively using sound business judgment and quantitative skills.

• Demonstrated ability to understand and discuss technical concepts, schedule trade-offs and opportunistic new ideas with technical employees.

• Outstanding presentation skills and the ability to articulate complex concepts to cross-functional audiences.

• Proven leadership, problem- solving, project management skills, and strong attention to detail.

• Ability to juggle multiple priorities and generate velocity in amake things happen in a fast-paced, dynamic environment; strong proclivity bias for action.

• Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.

• Strong analytical and quantitative skills; ability to use hard data and metrics to prove theories back up assumptions and make decisions.

The salary range for this position is $222,180.00 - $377,740.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

Executive Communications Strategist (for SVP of Product Engineering and SVP/CTO - AI)

What You'll Bring:

• Partner closely with executive leadership to write, edit, review, and oversee release of communication documents and presentations that support the executive’s objectives and organization

• Create, edit, and enhance communication materials, including presentations, emails, blog posts, and content for live events

• Develop and maintain a communications strategy and editorial calendar, mapping audiences for the variety of needs encompassed in both AI area and engineering teams

• Review essential and sometimes confidential internal communications prior to dissemination to ensure accuracy, clarity, and appropriateness

• Coordinate communication efforts with cross-departmental technology teams, and other communications and branding teams in Red Hat

• Work closely with executive management teams and departments (product marketing, engineering, IT) to stay informed of developments and trends within the organization

• Assist with the development and implementation of new and existing communication vehicles

Requirements:

• Bachelor’s degree in communications, public relations, professional writing and editing, journalism, or related field, or equivalent experience

• 5-8 years related work experience

• Willingness to learn and understand enterprise technologies at a high level; deep technical knowledge is not required but helpful

• Proficiency in office suite tools, preferably G Suite

• Excellent command of English language and grammar

• Ability to translate business and technical concepts into clear, concise language

• Ability to work as part of a dynamic distributed team, while demonstrating flexibility and initiative

The salary range for this position is $99,830.00 - $159,610.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About the Job

The Red Hat AI Business Unit is looking for a technical Product Manager for a hybrid role in our Raleigh, NC or Boston, MA office. The ideal candidate will have knowledge of and is willing to become a subject matter expert in AI platforms, tools, and technology. In this role, you will help create, prioritize and drive product strategy and execution of the OpenShift AI product(s). You will be primarily working with customers through the Red Hat field teams and Red Hat engineering for product requirements and implementation. You will also be working with other stakeholders such as marketing, field enablement, customer success and support to drive the success of OpenShift AI. Experience with Generative AI, MLOps, and other AI platform capabilities is strongly preferred.

What You'll Do

• Collect and document input from users, customers, community members, partners and other stakeholders to understand customer needs and develop strategy and roadmap for our offerings

• Research competitive solutions, both commercial and do-it-yourself alternatives, documenting their relative strengths and weaknesses to develop competitive positioning and collect input for new releases

• Prioritize, document and track requirements and user stories for new releases of our offerings

• Create and manage product roadmaps

• Guide major enhancements of our offerings by working cross-functionally with core teams across our Engineering team and the upstream open source community

• Work with stakeholders to manage releases and updates of our offerings and bring new AI solutions to market

• Work with our Sales teams to respond to customer inquiries; deliver customer presentations and demos and support the overall sales process

• Support sales and marketing activities, including creating presentations, blogs, demos and other technical collateral for our offerings

• Review and provide feedback on the documentation for our offerings

• Speak and share expertise at user groups and conferences in various locations throughout the U.S. and worldwide

• Participate in technical aspects of go-to-market engagements like live streams, roadshows, workshops, webinars, demos of offerings and solutions, industry and partner events and sales enablement/training

What You'll Bring

• Bachelor's degree in Computer Science, Engineering or related discipline. Master’s degree is a plus

• Product management experience in the software industry, preferably with some experience working with AI tools and/or platforms

• Proven track record of leading cross-functional teams to deliver impactful products

• Ability to think strategically and influence stakeholders to deliver against key priorities

• Capacity to handle multiple competing priorities in a fast-paced environment

• Excellent written and verbal communication skills

• Ability to work in cross-functional environment with a distributed remote and global workforce

• Self-motivated with the ability to meet deadlines and handle multiple priorities while working in a highly complex environment

• Understanding of technical challenges to drive well-informed decisions with the development team

• Understanding of and experience with open source projects

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave