Product Manager - Technical jobs at Red Hat in United States, Boston

Job Summary:

As an intern, you will work closely with your mentor and gain experience on the marketing side, and you will be interacting with a broader team both locally and globally. The Product Marketing Marketing Manager (PMM) role, is a crucial role within an organization to develop and execute marketing plans for new and existing products. The intern will become familiar with and may be responsible for conducting market research, creating marketing materials, and managing the company's social media presence. The PMM works with cross-functional teams and the product manager to ensure the product's success.

In this role, you will work in an environment where diverse perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it.

Job Responsibilities:

• Work closely with your manager and mentor to learn to:

• Conduct market research, customer surveys, analyst inquiries, sales interviews, etc. to understand the market trends and potentially documenting case studies

• Develop and execute marketing plans for new, existing and multi-product offerings, which may include whitepaper, blogs, videos, website copy, and social media

• Create and/or refresh marketing assets and content, including presentations, case studies, solution briefs, web content, and data sheets for new, existing and multi product offerings

• Collaborate with partner business units and corporate marketing to ensure that assets are current, optimized, and impacting target business outcomes

• Produce internal communications and routinely update internal partners on program efforts and metrics

• Coordinate with your peers to ensure collaboration and consistency in all we do.

Required Skills:

• Excellent written and verbal communication skills.

• Passion, curiosity, and desire to learn

• Willingness to create new things and proactively working as a part of a wider team.

• Excellent critical thinking and problem-solving skills.

• Currently working towards a bachelor’s degree in a related major.

• Experience with social media marketing a plus

• Ability to

• Manage tasks and meet deadlines

• Understand of industry trends and best practice

• Analyze data to foster data-driven decisions

• Employ a customer focused approach

• Learn new technologies, such as; Google Workspace, Jira, Slack

What you will do:

During your first year as a Junior Technical Account Manager, you’ll participate in the FASTER Program, Field Accelerator for Sales and Technical Emerging Roles (we do love a good acronym), a comprehensive 12-month onboarding and development program designed to provide you with the deep technical knowledge, customer engagement skills, and industry insights needed to excel. You'll gain hands-on experience with Red Hat's diverse portfolio, learn from seasoned experts, and contribute to real-world customer solutions from day one. This cohort-based program starts in September 2026. Through this experience, you will:

• Discover all about Red Hat and how we support our customers in addressing their technical, developmental, and strategic business challenges with our comprehensive portfolio and services

• Build a strong support network of your Peers, Manager, Mentor, and other Red Hatters within and outside of your team

• Develop technical skills in the Red Hat portfolio that span Cloud, Automation, and AI solutions by completing training programs and attaining industry-recognized certifications

• Shadow and assist more experienced members as they deliver strategic technical and architectural guidance to key customers

• Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities.

• Focus on your personal and professional development as you grow your career at Red Hat.

• Support the Sales organizations’ goals to deliver customer business value, building enterprise IT solutions based on Red Hat platforms that create a trusted, consistent, and comprehensive foundation for any enterprise.

As a Junior Technical Account Manager, you will also:

• Respond to customer inquiries and requests, following established procedures

• Document customer interactions and track issue resolution progress in designated systems

• Escalate complex technical issues to senior team members for guidance and resolution

• Participate in internal training programs to develop product knowledge and technical skills

• Perform customer onboarding and account maintenance tasks with the assistance of senior team members

• Proactively identify and document known solutions for common technical challenges

• Contribute to the creation and maintenance of knowledge base articles and support documentation

What you will bring

• Passion and curiosity for open source technology, desire to build a career within the Tech industry, and expertise in emerging technologies

• Strong technical skills in computer science, IT, AI, or related fields, gained through university programs, upskilling boot camps, certificate programs, or military experience

• Demonstrated experience applying technical troubleshooting, documentation, analytical, and problem-solving skills with an attentive eye for detail in an enterprise IT-related project, showcasing the ability to diagnose and resolve complex issues

• Understand fundamental concepts of network communication and configuration

• Motivation to engage in self-directed learning on new technologies

• Demonstrated customer service skills and desire to be customer-focused, understanding customer needs, and helping them achieve their goals

• Effective communication (written and verbal), active listening and presentation skills

• Ability to work independently and collaboratively with internal teams and external customers

• Some exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus

• Full professional proficiency in written and spoken English

Job Responsibilities:

• Putting your knowledge of human resources best practices to use by assisting with specific projects under the supervision and mentoring of experienced Red Hatters.

• Use your general human resources knowledge and business understanding to create solutions for a wide range of talent challenges.

• Constantly learn about Red Hat’s business, culture and strategy and apply those concepts to enable our most valuable asset, our people.

• Assist your Red Hat team members in setting expectations with stakeholders and delivering a wide variety of solutions to the business.

• Build and maintain strong relationships with your colleagues and the business, developing your own network for long-term placement.

• Use your critical thinking skills to tackle tough problems in an innovative way.

• Proactively look for solutions to prevent problems from occurring.

• Bring innovative ideas and enthusiasm to the team while identifying new opportunities.

• Respond to incidents, escalations, and exceptions in a professional manner.

Required Skills:

• Passion for people and a desire to build a career in human resources

• Pursuing a Bachelor's degree (or equivalent) in Human Resources, Business Administration or a related field

• Ability to work effectively on your own and as a part of a team

• Ability to collaborate with both internal and external stakeholders, and excellent communication skills

• Demonstrated analytical and problem-solving skills

• Ability to navigate through ambiguity and take a systems thinking approach to a challenge

• Demonstrated ability and initiative to find the correct resources and collect required information

• Enthusiastic, motivated, positive attitude and willingness to learn

About the Job

You will be responsible for evolving and delivering our product roadmap by collaborating with customers, engineering, marketing, support, and field teams. As the accountable party for driving solution delivery, you will oversee timelines, roadmap execution, and ongoing stakeholder engagement. You will also engage with open source communities that support our container initiatives including Kubernetes, Knative, KEDA, Shipwright, Cloud-Native Buildpacks and other Cloud Native Computing Foundation (CNCF) projects.

As a Principal Product Manager, you will have strong communication, teamwork and persuasion skills. This is a great opportunity to work on a fast-growing offering alongside some of the brightest minds in open source.

What You'll Do

• Collect and document input from Red Hat OpenShift users, customers, community members and partners to understand customers’ needs; develop strategy and roadmap for OpenShift Serverless

• Research competitive solutions, commercial and do-it-yourself alternatives, documenting their relative strengths and weakness to develop competitive positioning and collect input for new releases

• Prioritize and document requirements, epics and user stories for new releases of our offerings

• Guide major enhancements of our offerings by working cross-functionally with core teams across our Engineering team and the upstream open source community

• Work with the OpenShift Engineering team and the overall Product team to manage releases and updates of our offerings and bring new Red Hat OpenShift solutions to market

• Work with our Sales teams to respond to customer inquiries; deliver customer presentations and demos and support the overall sales process

• Support sales and marketing activities including creating presentations, blogs, demos and other technical collateral for our offerings

• Review and provide feedback on the documentation for our offerings

• Participate in technical aspects of go-to-market engagements like live streams, roadshows, workshops, webinars, demos of offerings and solutions, industry and partner events, sales enablement and training

What You'll Bring

• 5+ years of enterprise software industry experience working in product management, technical marketing or a similar technical product or customer-facing role

• Strong understanding of serverless landscape and cloud-native application architectures, deployment and operations

• Strong understanding of developer experience and design principles

• Familiarity with the Kubernetes and the Cloud-Native Computing Foundation (CNCF)

• Understanding of and experience with open source projects and communities

• Proven track record of leading cross-functional teams to deliver impactful products

• Ability to think strategically, influence cross-functional teams and manage without direct authority

• Capacity to handle multiple competing priorities in a fast-paced environment

• Excellent written and verbal communication skills

• Ability to work in cross-functional environment with a distributed remote and global workforce

• Understanding of technical challenges to drive well-informed decisions with the development team

The salary range for this position is $151,170.00 - $249,390.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

• Lead the planning and execution of software development initiatives in alignment with engineering strategy.

• Monitor team operations, build pipeline health, and address quality metrics using data-driven insights.Manage team priorities, set clear direction, and allocate resources effectively.

• Serve as an escalation point for technical issues; troubleshoot and resolve challenges within the team.Provide regular status updates to stakeholders, including product issues, customer support needs, and security vulnerabilities.

• Collaborate with product managers and architects to maintain a prioritized backlog.

• Coach and mentor team members, deliver performance feedback, and support career growth.

• Contribute to recruiting efforts, candidate evaluations, and HR-related management functions.

• Drive open source engagement strategies and collaborate with the broader OpenShift and Red Hat ecosystem.

What You Will Bring

• Bachelor’s degree or equivalent experience in software engineering or related technical field.

• At least 2 years of experience as a people manager in a technical environment.

• 1+ years of experience directly guiding and mentoring engineering teams.

• Strong technical background with a solid understanding of software development, CI/CD practices, and team leadership.

• Excellent communication and interpersonal skills; proven ability to engage with stakeholders and cross-functional teams.

• Ability to prioritize, manage time effectively, and thrive under pressure.

• Experience working in agile software development environments.Proficiency in performance coaching, goal setting, and team development.

The Following Are Considered a Plus

• Experience in the OpenShift or broader Kubernetes ecosystem.

• Experience with managing different AI workloads in a Kubernetes environment

• Training

• Inferencing

• Understanding of core Kubernetes components especially those useful for AI workloads.

• Hands-on experience with quality assurance practices such as unit, integration, and functional testing.

• Familiarity with open source community engagement and contribution strategies.

• Strong presentation and data analytics skills to support operational decision-making.

• Project management experience in a software delivery context.

The salary range for this position is $144,660.00 - $238,650.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About the job:

The program manager will be responsible for executing the tooling strategy and management system for the Red Hat Tech Sales Practices team. This role will align very closely to the regional and global Red Hat tech sales functions, as well as APM and Operations team. You will be responsible for leading the adoption management system: Defining metrics, target methodology, and reporting process. This includes developing reports and analyzing data sets to provide guidance to our APM and Operations team. You will be responsible for leading the strategy definition and facilitating execution around tooling to make the Tech Sales team more productive, with a focus on Red Hat Sales Cloud.. This includes preparing briefings to senior leadership, aligning stakeholders, facilitating decision-making, tracking and reporting progress, and identifying and mitigating risks. Being highly organized is a must as you will be managing multiple initiatives at a time. You’ll need to have clear written and verbal communication and documented planning skills to succeed in this role.

This position has a direct reporting structure to the Global Sr Director, Tech Sales Practices.

What you will do:

• Execute the Productivity and Tooling strategy to ensure SA&A associates and leaders are able to efficiently execute their role.

• Use of Red Hat Sales Cloud, analytics tools and AI to solve tech sales challenges.

• Ensure the defined management system and metrics are consistently executed across all regions, focusing on product adoption

• Provide data analytics and insights to leadership

• Identify and execute task automation to make the tech sales more efficient

SUCCESS MEASURES AND KPIs

• Increased product consumption and adoption maturity

• Account Revenue Growth

What you will bring:

• Analytical and process-oriented mindset; ability to mine data to make data-driven decisions

• Experience with account management tooling, eg Red Hat Sales Cloud

• Experience with reporting and analytics tooling, eg, Snowflake, Tableau, Smartsheet

• Experience and tenacity to drive transformational change through a large, worldwide organization

• Demonstrated ability to work in a distributed, multicultural organization in a global and geo matrix.

• Very organized with strong project management skills; ability to implement structure (processes, frameworks) into daily functions

• Comfortable managing and solving complex business problems with no clear solution

• Strong communication skills, both oral and written and presentation skills

• Customer service focus, including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment.

The salary range for this position is $86,770.00 - $138,850.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About the job:

Red Hat is seeking a strategic, results-driven Principal Program Marketing Manager to lead global marketing. . In this role, you’ll be responsible for building and scaling marketing programs that accelerate demand, drive partner enablement, and amplify Red Hat’s presence through our global distributors. You will work closely with regional marketing teams, sales, alliances, and our key distribution partners to shape and execute high-impact, partner-led go-to-market strategies.​

What you will do:

• Drive engagement and support for two critical areas: our distribution ecosystem and our cloud partner business, with a specific focus on Oracle Cloud. This role is essential to drive the targeted marketing programs necessary for growth and success in these key channels.

• You will work closely with regional marketing teams, sales, alliances, and our key distribution partners to shape and execute high-impact, partner-led go-to-market strategies.

• You will lead global marketing initiatives across our distribution partner ecosystem. In this role, you’ll be responsible for building and scaling marketing programs that accelerate demand, drive partner enablement, and amplify Red Hat’s presence through our global distributors.

• Develop and execute global marketing programs for distribution partners that support awareness, enablement, and pipeline growth

• Lead strategic planning for quarterly and annual marketing initiatives aligned to Red Hat’s global and regional priorities

• Partner with regional marketing leads to ensure alignment, consistency, and execution across geographies

• Serve as the global marketing point of contact for key distribution partners, working closely with alliance managers to understand business objectives and co-create go-to-market plans

• Oversee through-partner demand generation and enablement campaigns, supporting self-service and scaled execution models

• Collaborate with product marketing, digital marketing, and field teams to support content development, messaging alignment, and campaign amplifications

• Track program performance, measure ROI, and optimize campaigns based on data insights and partner feedback

• Support MDF planning, approvals, and reporting to ensure strong governance and impact tracking

• Drive internal collaboration across Red Hat’s cloud, commercial, ISV, and regional partner marketing teams to bring unified, scalable approaches to the distribution channel - collaboration with Red Hats commercial marketing team will also be key for success.

• In addition to working with global distribution partners, also manage the marketing relationship with Oracle Cloud, ensuring alignment and execution of joint go-to-market strategies.

What you will bring:

• 8+ years of experience in partner marketing, channel marketing, or ecosystem marketing within a B2B technology environment.

• Deep understanding of how software vendors go to market through distribution and reseller ecosystems

• Proven track record of developing and executing global partner marketing programs with measurable business impact

• Strategic thinker who can translate high-level goals into scalable, repeatable marketing programs

• Strong collaboration and communication skills—able to influence across marketing, sales, alliances, and external partners

• Experience working with or within global teams, with an appreciation for regional nuances

• Comfortable with data, reporting tools, and performance metrics to guide decisions

• Self-starter with strong organizational and project management skills

• Experience with cloud distribution models and/or working with partners like AWS, Microsoft, or Google is a plus (including AWS’ DSOR program)

The salary range for this position is $120,720.00 - $199,120.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave