Deal Management - Contracts Analyst jobs at Red Hat in Portugal, Miragaia E Marteleira

What you will do

• Work closely with content strategists, DPMs, engineering teams, support teams, and other stakeholders to create and maintain accurate, high-quality documentation for desired audiences within scheduled timelines.

• Actively participate in meetings to stay on top of developments and to advocate for the user

• Respond to customer feedback to address content gaps and promote continuous improvement of the documentation experience

• Collaborate across various writing teams to help improve processes for content creation, delivery, and maintenance

• Provide feedback and mentor other technical writers to improve the quality and consistency of our content

• Keep up to date on changes to our toolchain, versioning systems, offerings, customer use cases, support issues, and business strategy

• Devote time to research and increase your understanding of your product area, including related trends and topics in artificial intelligence (AI), machine learning (ML), and machine learning operations (MLOps)

What you will bring

• Ability to independently conduct research and collaborate with technical and subject matter experts to produce and improve documentation

• Ability to understand and explain complex technical concepts concisely

• Proficiency in modular authoring and version control systems

• Experience with software and documentation development life cycles

• Experience writing documentation to meet accessibility and usability requirements

• Experience using a writing style guide

• Familiarity with structured, topic-based authoring and information architecture

• Knowledge of AI, ML, and MLOps concepts and technologies

The following are considered a plus:

• Knowledge of open source philosophies and Red Hat products

• Hands-on experience with Linux

• Hands-on experience with GitHub

• Experience with Search Engine Optimization (SEO) in the context of product documentation

• Experience in leading cross-team initiatives and mentoring writers

• Familiarity with agile software development

• Experience with DITA

We expect you to only meet some of these requirements to join our team. Instead, we prefer to build around your strengths and provide opportunities for you to grow your skills.

What you will do:

• Responsible for creating, refining, and maintaining the product backlog, a list of requirements

• Refine business requirements, split features and epics into stories or tasks

• Define acceptance Criteria and ensure that the team understands the “what” to work on

• Mentor development team members in problem solving & understanding

• Communicate shared understanding to align team’s efforts towards overall strategic goals

• Actively gather and understand business needs, translating them into actionable user stories and requirements

• Actively participate in Sprint Planning & backlog refinement to ensure the team delivers high-quality and valuable work

• Collaborate with stakeholders (e.g., Enterprise Architects, DevOps team) to ensure team aligns with best code development & deployment practices

• Collaborate with stakeholders to secure UAT sign-off, involve in release planning, coordination & smooth deployment

What you will offer:

• Proven Salesforce experience including Sales Cloud & Sales Planning

• 8-10 years of progressive work experience with 3+ years in a Product Ownership or Business Analysis role, preferably in an Agile/Scrum environment, proficiency with Jira

• Strong business analysis skills including requirement refinement, process analysis & solution design

• Ability to identify and solve problems related to sales planning processes

• Understanding of sales planning process and best practices

• Strength in prioritizing development work while managing product management expectations

• Ability to resolve conflicting priorities and communicate key insights from multiple sources (e.g., business feedback, technical discussions, community input) to stakeholders and leadership

• Demonstrated ability to quickly learn & adopt new technologies

• Ability to work independently to meet shift in business priorities

• Solid communication, presentation, organizational, time management, and interpersonal skills

• Highly self-motivated and proactive in engaging stakeholders to drive clarity and alignment

Nice to have:

• Experience with Salesforce ETM, Sales Incentive Compensation tools

• Salesforce Business Analyst credentials

• Certified Scrum Product Owner

What will you do:

• Prepare monthly payroll bureau submissions and review bureau-prepared payrolls for completeness and accuracy

• Process payments like net salaries to employees, tax payments, pension payments, etc.

• Manage month-end reporting of payroll general ledger

• Manage vacation accrual

• Manage annual returns and other statutory filings as they relate to payroll, payroll taxes, and benefits

• Ensure all restricted stock unit information is processed through the relevant country payroll

• Complete the monthly input and reconciliation process to ensure that payrolls are adequately checked each month and variances are corrected in a timely manner

• Maintain control over all documentation and processes in line with Sarbanes-Oxley (SOX) requirements

• Work with internal and external auditors as needed to ensure the integrity of payroll information

• Develop and maintain good working relationships with the payroll vendor and internal departments

What will you bring:

• 5+ years experience processing high volume payrolls within a multinational environment; experience with organizations with 1000+ employees

• Experience processing other EMEA country payrolls (processing a Germany payroll is a plus)

• Awareness of statutory legislation and procedures relating to the EMEA payroll

• Ability to work on your own in a fast-paced environment to deliver results with a focus on accuracy and attention to detail

• Excellent English verbal and written communication skills

• Experience working under strict deadlines and ensuring compliance with company policies

• Interpersonal and teamwork skills

• Ability to translate business needs into pragmatic solutions and implement them

• Comfortable handling the ambiguity that occasionally arises in a global organization in a multi-country environment

• Solid Microsoft Excel and computer literacy skills

• Third-level qualification is a plus

What will you do:

• Prepare monthly payroll bureau submissions and review bureau-prepared payrolls for completeness and accuracy

• Process payments like net salaries to employees, tax payments, pension payments, etc.

• Manage month-end reporting of payroll general ledger

• Manage vacation accrual

• Manage annual returns and other statutory filings as they relate to payroll, payroll taxes, and benefits

• Ensure all restricted stock unit information is processed through the relevant country payroll

• Complete the monthly input and reconciliation process to ensure that payrolls are adequately checked each month and

• variances are corrected in a timely manner

• Maintain control over all documentation and processes in line with Sarbanes-Oxley (SOX) requirements

• Work with internal and external auditors as needed to ensure the integrity of payroll information

• Develop and maintain good working relationships with the payroll vendor and internal departments

What will you bring:

• 5+ years experience processing high volume payrolls within a multinational environment; experience with organizations with 1000+ employees

• Experience processing other EMEA country payrolls (processing a Germany payroll is a plus)

• Awareness of statutory legislation and procedures relating to the EMEA payroll

• Ability to work on your own in a fast-paced environment to deliver results with a focus on accuracy and attention to detail

• Excellent English verbal and written communication skills

• Experience working under strict deadlines and ensuring compliance with company policies

• Interpersonal and teamwork skills

• Ability to translate business needs into pragmatic solutions and implement them

• Comfortable handling the ambiguity that occasionally arises in a global organization in a multi-country environment

• Solid Microsoft Excel and computer literacy skills

• Third-level qualification is a plus

What will you do :

• Review requests from Sales to adapt standard language into non-standard contract language for complex non-standard contracts

• Request and assemble Legal team and Deal team inputs to draft non-standard terms for complex contracts

• Review business terms language in non-standard or complex agreements, contracts, forms, and templates for compliance with corporate policies

• Establish trusted working relationships and collaborate proactively with Red Hat stakeholder teams to support contract activities

• Leverage knowledge of Red Hat, the industry, Deal Management resources and professional knowledge to deliver contract components as requested

• Leverage Deal Management frameworks, professional knowledge and corporate policies, processes and systems to deliver deal contract to address customer needs

• Ensure the accuracy of the clause library and the contracts and agreement repository

What will you bring :

• Minimum of three (3) years/ five (5) years of related contract experience working in a high impact, dynamic, results-based execution or similar environment

• Bachelor’s degree in technical, financial, operational or related field

• Knowledge of business management areas contributing to successful deal outcomes such as sales, deal desk, deal negotiations, sales operations, order processing, fulfillment, revenue recognition, legal contracts, purchase orders, and license agreements

• Excellent communication skills (written, verbal, presentation, negotiation and diplomacy) and ability to engage across all levels of management, teams and customers

• Ability to manage, prioritize, make decisions and deliver multiple assignments with detail and precision while addressing ambiguity, changing conditions, and moving deadlines

• Requires ability to deal with ambiguity and the corresponding capacity to make decisions or recommendations based on potentially incomplete information

• Fluent language skills in English

• Experience with Salesforce, Oracle EBS, Docusign, CPQ/ CLM, Service Now, Google tools and Tableau is highly desired.

What will you do:

• Review requests from Sales to adapt standard language into non-standard contract language for complex non-standard contracts

• Request and assemble Legal team and Deal team inputs to draft non-standard terms for complex contracts

• Review business terms language in non-standard or complex agreements, contracts, forms, and templates for compliance with corporate policies

• Establish trusted working relationships and collaborate proactively with Red Hat stakeholder teams to support contract activities

• Leverage knowledge of Red Hat, the industry, Deal Management resources and professional knowledge to deliver contract components as requested

• Leverage Deal Management frameworks, professional knowledge and corporate policies, processes and systems to deliver deal contract to address customer needs

• Ensure the accuracy of the clause library and the contracts and agreement repository

What will you bring:

• Bachelor’s degree in technical, financial, operational or related field

• Knowledge of business management areas contributing to successful deal outcomes such as sales, deal desk, deal negotiations, sales operations, order processing, fulfillment, revenue recognition, legal contracts, purchase orders, and license agreements

• Excellent communication skills (written, verbal, presentation, negotiation and diplomacy) and ability to engage across all levels of management, teams and customers

• Ability to manage, prioritize, make decisions and deliver multiple assignments with detail and precision while addressing ambiguity, changing conditions, and moving deadlines

What will you do :

• Review requests from Sales to adapt standard language into non-standard contract language for complex non-standard contracts

• Request and assemble Legal team and Deal team inputs to draft non-standard terms for complex contracts

• Review business terms language in non-standard or complex agreements, contracts, forms, and templates for compliance with corporate policies

• Establish trusted working relationships and collaborate proactively with Red Hat stakeholder teams to support contract activities

• Leverage knowledge of Red Hat, the industry, Deal Management resources and professional knowledge to deliver contract components as requested

• Leverage Deal Management frameworks, professional knowledge and corporate policies, processes and systems to deliver deal contract to address customer needs

• Ensure the accuracy of the clause library and the contracts and agreement repository

What will you bring :

• Minimum of three (3) years/ five (5) years of related contract experience working in a high impact, dynamic, results-based execution or similar environment

• Bachelor’s degree in technical, financial, operational or related field

• Knowledge of business management areas contributing to successful deal outcomes such as sales, deal desk, deal negotiations, sales operations, order processing, fulfillment, revenue recognition, legal contracts, purchase orders, and license agreements

• Excellent communication skills (written, verbal, presentation, negotiation and diplomacy) and ability to engage across all levels of management, teams and customers

• Ability to manage, prioritize, make decisions and deliver multiple assignments with detail and precision while addressing ambiguity, changing conditions, and moving deadlines

• Requires ability to deal with ambiguity and the corresponding capacity to make decisions or recommendations based on potentially incomplete information

• Fluent language skills in English

• Experience with Salesforce, Oracle EBS, Docusign, CPQ/ CLM, Service Now, Google tools and Tableau is highly desired.