Apac Contracts Analyst – Contractor jobs at Red Hat in Portugal, Miragaia E Marteleira

What you will do:

• Responsible for creating, refining, and maintaining the product backlog, a list of requirements

• Refine business requirements, split features and epics into stories or tasks

• Define acceptance Criteria and ensure that the team understands the “what” to work on

• Mentor development team members in problem solving & understanding

• Communicate shared understanding to align team’s efforts towards overall strategic goals

• Actively gather and understand business needs, translating them into actionable user stories and requirements

• Actively participate in Sprint Planning & backlog refinement to ensure the team delivers high-quality and valuable work

• Collaborate with stakeholders (e.g., Enterprise Architects, DevOps team) to ensure team aligns with best code development & deployment practices

• Collaborate with stakeholders to secure UAT sign-off, involve in release planning, coordination & smooth deployment

What you will offer:

• Proven Salesforce experience including Sales Cloud & Sales Planning

• 8-10 years of progressive work experience with 3+ years in a Product Ownership or Business Analysis role, preferably in an Agile/Scrum environment, proficiency with Jira

• Strong business analysis skills including requirement refinement, process analysis & solution design

• Ability to identify and solve problems related to sales planning processes

• Understanding of sales planning process and best practices

• Strength in prioritizing development work while managing product management expectations

• Ability to resolve conflicting priorities and communicate key insights from multiple sources (e.g., business feedback, technical discussions, community input) to stakeholders and leadership

• Demonstrated ability to quickly learn & adopt new technologies

• Ability to work independently to meet shift in business priorities

• Solid communication, presentation, organizational, time management, and interpersonal skills

• Highly self-motivated and proactive in engaging stakeholders to drive clarity and alignment

Nice to have:

• Experience with Salesforce ETM, Sales Incentive Compensation tools

• Salesforce Business Analyst credentials

• Certified Scrum Product Owner

Job Summary

You will lead the design and development of scalable AI workloads that address the demands of diverse markets and industries in APAC, including finance, telecommunications, manufacturing, and healthcare. As a Senior AI Architect, you’ll also contribute to building regional expertise by mentoring architects and consultants, crafting repeatable delivery methodologies, and representing Red Hat as an industry leader in AI technologies.

Primary Job Responsibilities

At 3 months, be prepared to:

• Gain in-depth knowledge of Red Hat technologies by completing enablement programs focused on OpenShift and Red Hat AI platform.

• Scope and deliver consulting engagements for customers, applying Red Hat's expertise in containerization and AI technologies.

• Support regional consulting and sales teams in early customer engagements to scope solutions and articulate AI’s value proposition.

Within 6 months, be ready to:

• Lead the design and implementation of customer solutions on AI Platform. Develop expertise in areas such as distributed workloads, hardware accelerators at scale, or ISV partner integrations in APAC markets.

• Collaborate with product engineering and sales teams to align customer feedback with Red Hat’s solutions roadmap.

• Collaborate with consultants in delivering high-quality AI projects.

Within 12 months, be contributing to broader regional and global objectives by:

• Driving the adoption of AI best practices and methodologies across APAC, enabling scalable and repeatable AI platform deployments.

• Engaging in active participation and contributing to the Red Hat AI community of practice by sharing lessons learned, best practices, and technical expertise.

• Representing APAC in global AI strategy discussions and contributing regional perspectives to Red Hat’s technology vision.

• Developing AI solutions tailored to the unique needs of APAC customers.

Required Skills

• Bachelor's degree or higher in computer science or a related technical field.

• Experience leading successful AI consulting engagements in the APAC region or similar markets.

• Proven ability to architect and design complex solutions in rapidly evolving technology environments.

• The ability to stay on top of emerging solutions for AI and the ability to learn those technologies quickly.

• Experience with modern predictive and generative AI techniques.

• Strong application architecture and development expertise.

• Deep expertise with Red Hat OpenShift/Kubernetes and open source AI community projects such as Kubeflow, PyTorch and vLLM.

• Familiarity with AI use cases in industries such as finance, telecommunications, healthcare, or retail within APAC.

• Demonstrated ability to advise senior IT and business executives, including experience presenting to C-level stakeholders.

• Hands-on experience with agile, DevOps, and MLOps methodologies.

• Excellent communication and presentation skills tailored to diverse cultural and professional audiences.

• Willingness to travel across APAC (up to 40% of the time).

Job Summary:

You’ll be part of a team of consultants who are leaders in open hybrid cloud, platform modernization, automation, and emerging practices - including foundational AI integration. Working in agile teams alongside our customers, you’ll build, test, and iterate on innovative prototypes that drive real business outcomes.

Primary Job Responsibilities:

• Design and implement modern platform architectures with a strong understanding of Red Hat OpenShift, container orchestration, and automation at scale.

• Strong experience in managing “Day-2” operations of Kubernetes container platforms by collaborating with infrastructure teams in defining practices for platform deployment, platform hardening, platform observability, monitoring and alerting, capacity management, scalability, resiliency, security operations.

• Lead the discovery, architecture, and delivery of modern platforms and cloud-native applications, using technologies such as containers, APIs, microservices, and DevSecOps patterns.

• Collaborate with customer teams to co-create AI-ready platforms, enabling future use cases with foundational knowledge of AI/ML workloads.

• Remain hands-on with development and implementation — especially in prototyping, MVP creation, and agile iterative delivery.

• Present strategic roadmaps and architectural visions to customer stakeholders, from engineers to executives.

• Support technical presales efforts, workshops, and proofs of concept, bringing in business context and value-first thinking.

• Create reusable reference architectures, best practices, and delivery models, and mentor others in applying them.

• Contribute to the development of standard consulting offerings, frameworks, and capability playbooks.

Required Skills and Experience:

• Strong experience with Kubernetes, Docker, and Red Hat OpenShift or equivalent platforms

• In-depth expertise in managing multiple Kubernetes clusters across multi-cloud environments.

• Proven expertise in operationalization of Kubernetes container platform through the adoption of Service Mesh, GitOps principles, and Serverless frameworks

• Migrating from XKS to OpenShift

• Proven leadership of modern software and platform transformation projects

• Hands-on coding experience in multiple languages (e.g., Java, Python, Go)

• Experience with infrastructure as code, automation tools, and CI/CD pipelines

• Practical understanding of microservices, API design, and DevOps practices

• Applied experience with agile, scrum, and cross-functional team collaboration

• Ability to advise customers on platform and application modernization, with awareness of how platforms support emerging AI use cases

• Excellent communication and facilitation skills with both technical and business audiences

• Willingness to travel up to 40% of the time

Nice to Have:

• Experience with Red Hat OpenShift AI, Open Data Hub, or similar MLOps platforms

• Foundational understanding of AI/ML, including containerized AI workloads, model deployment, open source AI frameworks

• Familiarity with AI architectures (e.g., RAG, model inference, GPU-aware scheduling)

• Engagement in open source communities or contributor background

Job Summary:

You’ll be part of a team of consultants who are leaders in open hybrid cloud, platform modernization, automation, and emerging practices - including foundational AI integration. Working in agile teams alongside our customers, you’ll build, test, and iterate on innovative prototypes that drive real business outcomes.

Primary Job Responsibilities:

• Design and implement modern platform architectures with a strong understanding of Red Hat OpenShift, container orchestration, and automation at scale.

• Strong experience in managing “Day-2” operations of Kubernetes container platforms by collaborating with infrastructure teams in defining practices for platform deployment, platform hardening, platform observability, monitoring and alerting, capacity management, scalability, resiliency, security operations.

• Lead the discovery, architecture, and delivery of modern platforms and cloud-native applications, using technologies such as containers, APIs, microservices, and DevSecOps patterns.

• Collaborate with customer teams to co-create AI-ready platforms, enabling future use cases with foundational knowledge of AI/ML workloads.

• Remain hands-on with development and implementation — especially in prototyping, MVP creation, and agile iterative delivery.

• Present strategic roadmaps and architectural visions to customer stakeholders, from engineers to executives.

• Support technical presales efforts, workshops, and proofs of concept, bringing in business context and value-first thinking.

• Create reusable reference architectures, best practices, and delivery models, and mentor others in applying them.

• Contribute to the development of standard consulting offerings, frameworks, and capability playbooks.

Required Skills and Experience:

• Strong experience with Kubernetes, Docker, and Red Hat OpenShift or equivalent platforms

• In-depth expertise in managing multiple Kubernetes clusters across multi-cloud environments.

• Proven expertise in operationalization of Kubernetes container platform through the adoption of Service Mesh, GitOps principles, and Serverless frameworks

• Migrating from XKS to OpenShift

• Proven leadership of modern software and platform transformation projects

• Hands-on coding experience in multiple languages (e.g., Java, Python, Go)

• Experience with infrastructure as code, automation tools, and CI/CD pipelines

• Practical understanding of microservices, API design, and DevOps practices

• Applied experience with agile, scrum, and cross-functional team collaboration

• Ability to advise customers on platform and application modernization, with awareness of how platforms support emerging AI use cases

• Excellent communication and facilitation skills with both technical and business audiences

• Willingness to travel up to 40% of the time

Nice to Have:

• Experience with Red Hat OpenShift AI, Open Data Hub, or similar MLOps platforms

• Foundational understanding of AI/ML, including containerized AI workloads, model deployment, open source AI frameworks

• Familiarity with AI architectures (e.g., RAG, model inference, GPU-aware scheduling)

• Engagement in open source communities or contributor background

What will you do:

• Prepare monthly payroll bureau submissions and review bureau-prepared payrolls for completeness and accuracy

• Process payments like net salaries to employees, tax payments, pension payments, etc.

• Manage month-end reporting of payroll general ledger

• Manage vacation accrual

• Manage annual returns and other statutory filings as they relate to payroll, payroll taxes, and benefits

• Ensure all restricted stock unit information is processed through the relevant country payroll

• Complete the monthly input and reconciliation process to ensure that payrolls are adequately checked each month and variances are corrected in a timely manner

• Maintain control over all documentation and processes in line with Sarbanes-Oxley (SOX) requirements

• Work with internal and external auditors as needed to ensure the integrity of payroll information

• Develop and maintain good working relationships with the payroll vendor and internal departments

What will you bring:

• 5+ years experience processing high volume payrolls within a multinational environment; experience with organizations with 1000+ employees

• Experience processing other EMEA country payrolls (processing a Germany payroll is a plus)

• Awareness of statutory legislation and procedures relating to the EMEA payroll

• Ability to work on your own in a fast-paced environment to deliver results with a focus on accuracy and attention to detail

• Excellent English verbal and written communication skills

• Experience working under strict deadlines and ensuring compliance with company policies

• Interpersonal and teamwork skills

• Ability to translate business needs into pragmatic solutions and implement them

• Comfortable handling the ambiguity that occasionally arises in a global organization in a multi-country environment

• Solid Microsoft Excel and computer literacy skills

• Third-level qualification is a plus

What will you do:

• Prepare monthly payroll bureau submissions and review bureau-prepared payrolls for completeness and accuracy

• Process payments like net salaries to employees, tax payments, pension payments, etc.

• Manage month-end reporting of payroll general ledger

• Manage vacation accrual

• Manage annual returns and other statutory filings as they relate to payroll, payroll taxes, and benefits

• Ensure all restricted stock unit information is processed through the relevant country payroll

• Complete the monthly input and reconciliation process to ensure that payrolls are adequately checked each month and

• variances are corrected in a timely manner

• Maintain control over all documentation and processes in line with Sarbanes-Oxley (SOX) requirements

• Work with internal and external auditors as needed to ensure the integrity of payroll information

• Develop and maintain good working relationships with the payroll vendor and internal departments

What will you bring:

• 5+ years experience processing high volume payrolls within a multinational environment; experience with organizations with 1000+ employees

• Experience processing other EMEA country payrolls (processing a Germany payroll is a plus)

• Awareness of statutory legislation and procedures relating to the EMEA payroll

• Ability to work on your own in a fast-paced environment to deliver results with a focus on accuracy and attention to detail

• Excellent English verbal and written communication skills

• Experience working under strict deadlines and ensuring compliance with company policies

• Interpersonal and teamwork skills

• Ability to translate business needs into pragmatic solutions and implement them

• Comfortable handling the ambiguity that occasionally arises in a global organization in a multi-country environment

• Solid Microsoft Excel and computer literacy skills

• Third-level qualification is a plus

What will you do :

• Review requests from Sales to adapt standard language into non-standard contract language for complex non-standard contracts

• Request and assemble Legal team and Deal team inputs to draft non-standard terms for complex contracts

• Review business terms language in non-standard or complex agreements, contracts, forms, and templates for compliance with corporate policies

• Establish trusted working relationships and collaborate proactively with Red Hat stakeholder teams to support contract activities

• Leverage knowledge of Red Hat, the industry, Deal Management resources and professional knowledge to deliver contract components as requested

• Leverage Deal Management frameworks, professional knowledge and corporate policies, processes and systems to deliver deal contract to address customer needs

• Ensure the accuracy of the clause library and the contracts and agreement repository

What will you bring :

• Minimum of three (3) years/ five (5) years of related contract experience working in a high impact, dynamic, results-based execution or similar environment

• Bachelor’s degree in technical, financial, operational or related field

• Knowledge of business management areas contributing to successful deal outcomes such as sales, deal desk, deal negotiations, sales operations, order processing, fulfillment, revenue recognition, legal contracts, purchase orders, and license agreements

• Excellent communication skills (written, verbal, presentation, negotiation and diplomacy) and ability to engage across all levels of management, teams and customers

• Ability to manage, prioritize, make decisions and deliver multiple assignments with detail and precision while addressing ambiguity, changing conditions, and moving deadlines

• Requires ability to deal with ambiguity and the corresponding capacity to make decisions or recommendations based on potentially incomplete information

• Fluent language skills in English

• Experience with Salesforce, Oracle EBS, Docusign, CPQ/ CLM, Service Now, Google tools and Tableau is highly desired.