Technical Account Manager - Openstack/rhel Czech Republic jobs at Red Hat in Italy
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Red hat Associate Manager Technical Support - Ansible & Virtualizati... Italy
Manage and maintain a team of technically skilled engineers. Manage customer escalations for highly technical support requests from enterprise customers. Maintain a high level of customer satisfaction. Continuously promote and...
Provide a high, detailed level of technical assistance to ensure that our customers get the most out of our JBoss products. Engage and collaborate with open source developers around the...
Serve as the direct support for IBM customer inquiries about the Red Hat OpenShift Container Platform handed over from IBM product support teams. Use IBM and Red Hat ticketing systems...
Become a Red Hat technical ambassador, working closely with a small number of customers using Red Hat Middleware technology; develop relationships with key business and IT stakeholders, including customer managers...
Work with vendors, including assessors and other third party organizations. Set a path forward for your assigned compliance goals, be it internal audit, SOC, PCI, ISO or DORA. Develop and...
Document diagnostic steps and create reusable solutions for future incidentsPerform weekend and holiday shift duties on a rotational schedule when needed.What you will bring:2+ years of experience working as a...
Support Red Hat’s customers using our OpenShift Ecosystem running on different Hybrid Cloud solutions (public providers including Azure, AWS, Google and also on-premise deployments). Resolve our customers’ complex issues across...
Manage and maintain a team of technically skilled engineers. Manage customer escalations for highly technical support requests from enterprise customers. Maintain a high level of customer satisfaction. Continuously promote and...
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