Principal Software Quality Engineer - Secure Supply Chain jobs at Red Hat in India

What you will do:

As an Events Coordinator, you will be responsible for a wide range of tasks, including:

• Support with the delivery of high impact, strategic, cornerstone event series for the region

• Coordinate senior leadership engagements and exec briefings with key accounts to drive pipeline

• Collaborate with our global teams and wider comms team to support Red Hat attendance at key industry events in EMEA

• Project manage multiple events concurrently, including coordinating agencies, vendors, budgets, timelines and demonstrating success metrics

• Communicate effectively with key EMEA and global stakeholders, including finance, procurement and brand

• Formulate follow-up and evaluation metrics for each project

• Develop and implement event best practices and operating standards

What you will bring:

• Bachelor’s Degree or equivalent practical experience

• 5+ years of relevant experience in event management and event marketing

• A proactive and adaptable mindset, to thrive in a fast-paced environment.

• Proven experience in event coordination and project management, preferably for large-scale corporate or technology events.

• A team player with experience of working within complex or highly matrix organisation

• Demonstrated ability to manage sponsor relationships, including contract administration and communication.

• Strong logistical skills with experience in managing event components

• Excellent problem-solving skills, with the ability to think on your feet and resolve issues quickly and effectively.

• Experience with event management software (e.g., Rainfocus) and CRM systems (e.g., SalesCloud) is a plus.

• Exceptional communication and collaboration skills, with a track record of working successfully with diverse internal and external stakeholders.

• A willingness to travel (as needed)

• Remains calm under pressure

What you will do

The day-to-day responsibilities of an SRE involve working with live systems and coding automation. As an SRE you will be expected to:

• Build and manage our large scale infrastructure and platform services, including public cloud, private cloud, and datacenter-based

• Automate cloud infrastructure through use of technologies (e.g. auto scaling, load balancing, etc.), scripting (bash, python and golang), monitoring and alerting solutions (e.g. Splunk, Splunk IM, Prometheus, Grafana, Catchpoint etc)

• Design, develop, and become expert in AI capabilities leveraging emerging industry standards

• Participate in the design and development of software like Kubernetes operators, webhooks, cli-tools…

• Implement and maintain intelligent infrastructure and application monitoring designed to enable application engineering teams

• Ensure the production environment is operating in accordance with established procedures and best practices

• Provide escalation support for high severity and critical platform-impacting events

• Provide feedback around bugs and feature improvements to the various Red Hat Product Engineering teams

• Contribute software tests and participate in peer review to increase the quality of our codebase

• Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration

• Participate in a regular on-call schedule, supporting the operation needs of our tenants

• Practice sustainable incident response and blameless postmortems

• Work within a small agile team to develop and improve SRE methodologies, support your peers, plan and self-improve

What you will bring

A bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required. However, hands-on experience that demonstrates your ability and interest in Site Reliability Engineering are valuable to us, and may be considered in lieu of degree requirements. You must have some experience programming in at least one of these languages: Python, Golang, Java, C, C++ or another object-oriented language. You must have experience working with public clouds such as AWS, GCP, or Azure. You must also have the ability to collaboratively troubleshoot and solve problems in a team setting.

As an SRE you will be most successful if you have some experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.) and some experience working with complex distributed systems. We like to see a demonstrated ability to debug, optimize code and automate routine tasks. We are Red Hat, so you need a basic understanding of Unix/Linux operating systems.

Desired skills

• 3+ years of experience of using cloud providers and technologies (Google, Azure, Amazon, OpenStack etc)

• 1+ years of experience administering a kubernetes based production environment

• 2+ years of experience with enterprise systems monitoring

• 2+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef

• 2+ years of experience programming with at least one object-oriented language; Golang, Java, or Python are preferred

• 2+ years of experience delivering a hosted service

• Demonstrated ability to quickly and accurately troubleshoot system issues

• Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP

• Demonstrated comfort with collaboration, open communication and reaching across functional boundaries

• Passion for understanding users’ needs and delivering outstanding user experiences

• Independent problem-solving and self-direction

• Works well alone and as part of a global team

• Experience working with Agile development methodologies

What you’ll do:

• Work with the Northeast Enterprise Sales team to plan the emerging technology strategy within a set of defined accounts

• Consult with customers to understand their core business drivers and technical requirements

• Present Red Hat’s technical solutions and manage emerging technology opportunity cycles with customers from qualification through to decision and procurement

• Guide customers from their initial interest in agile transformation through to the adoption of Red Hat’s cloud platform technologies, which will provide the technology foundation for improvement

• Gain the trust of senior IT and business executives within key accounts to create long-term partnerships

• Ensure that Red Hat’s OpenShift Platform solutions become the first choice for our strategic customers

What you’ll bring:

• 8+ years of experience working in a solutions sales, solutions architecture, or agile transformation consulting role

• 5+ years of experience focused on modern application delivery frameworks and platforms like Kubernetes and Docker, Red Hat OpenShift, Apache Kafka, MuleSoft, Jenkins, Apache Spark, MongoDB, etc.

• Background in consultative customer engagement with a consulting or technology company or organization

• Technical experience with enterprise middleware and container technologies

• Understanding of and experience with agile methodologies and organizational and IT transformation

• Excellent written and verbal communication skills with ability to present to executives at large companies

• Ability to sell solutions in a multi-product environment

• Proven ability to work with global cross-functional teams and achieve success for customers

• Ability to maintain a balance of strategic and tactical skills

The salary range for this position is $291,510.00 - $481,100.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do?

• Partner with the OpenShift Container Platform, OpenShift Dedicated, OpenShift Online and OpenShift Origin communities to develop and review patches and test cases

• Analyze upstream development against current customer reported defects and develop patches to resolve the issue

• Use tools like curl, git, docker, kubernetes, strace, and wireshark to investigate and troubleshoot technical issues

• Record customer interactions including investigation, troubleshooting, and resolution of issues

• Work closely with Red Hat development engineering, and assist production support engineers and technical account managers

• Partner with Red Hat strategic cloud partners such as Microsoft to jointly solve multi-vendor customer issues.

• Demonstrate considerable judgment in selecting methods and techniques to obtain solutions

• Maintain a commitment to providing the best experience possible for Red Hat customers

• Manage your workload to ensure that all customer issues are handled and resolved in a timely manner

• Assist in the development of comprehensive and reusable self-service solutions for future incidents

What you will bring?

• Bachelor's degree in a technical field; engineering or computer science is preferred

• 3+ years of experience as a support or development engineer for Platform as a Service Provider or Hosting Service.

• 3+ years of experience with Linux, or Unix operating systems.

• Experience working with hosted applications, or large scale application deployments.

• Experience with docker, kubernetes, openvswitch, JBoss, Tomcat, NodeJS, Ruby (web frameworks), Python (web frameworks), Azure and .NET.

• Experience with AWS, CloudFoundry is a plus

• Experience with developer workflows, Continuous Integration (Jenkins) and Continuous Deployments paradigms.

• Good understanding of Linux tools, with an emphasis on curl, git, docker, kubernetes, strace, wireshark.

• Linux operating system installation, configuration, upgrade, and maintenance experience is highly preferred

• Solid development-level experience with multiple programming languages and experience writing patches or pull requests.

• Upstream involvement in open source projects (patches submitted for upstream inclusion) is a plus

• Excellent reading and writing skills in English; fluent English language skills are preferred

• Commitment to providing the best experience possible for Red Hat customers

Job Summary

You’ll help accelerate the development of AI prototypes by ensuring seamless platform integration, CI/CD pipelines, and other critical infrastructure to enable high-speed experimentation and iteration.

What you’ll do

• Platform Support and Optimization: Design and maintain scalable, secure, and efficient platforms to support AI Catalyst team initiatives, ensuring smooth integration of AI models and workflows.

• Infrastructure Management: Provide expertise in Kubernetes and cloud platforms (GCP, AWS, Azure) for container orchestration, scalable deployments, and real-time operations.

• Partner with the AI Catalyst team to identify bottlenecks, remove blockers, and optimize workflows for faster delivery of AI prototypes.

• Technical Leadership: Lead the implementation of critical systems (APIs, orchestration, observability, deployment) to ensure speed, reliability, and maintainability.

• Cross-Functional Collaboration: Work closely with engineering, product, and design teams to align technical priorities and drive impactful AI initiatives.

• Mentorship: Guide and mentor engineers, fostering a culture of technical excellence, collaboration, and rapid execution.

• Demonstrate proficiency in Kubernetes for container orchestration and scalable deployments.

• Mentor senior engineers and contribute to a culture of technical excellence, velocity, and pragmatic decision-making

• Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) for code generation, auto-completion, and intelligent suggestions to accelerate development cycles and enhance code quality.

• Explore and experiment with emerging AI technologies relevant to software development, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.

What you’ll bring

• 10+ years of software engineering experience

• Strong background in Python and background in C, C++, Go or Rust.

• Proficiency in RHEL or other Linux distributions.

• Communication Skills: Strong ability to communicate technical tradeoffs and bring clarity to ambiguous situations

• Passion for AI Innovation: Enthusiasm for enabling AI initiatives that drive real-world impact and accelerate prototyping efforts.

• Ability to move fast without compromising quality, thriving in environments where rapid iteration and high ownership are the norm

• PoC Experience: Proven ability to work on and deliver successful Proof of Concepts or initiatives, showcasing the ability to rapidly prototype and validate ideas.

Nice to have

• Experience with cloud platforms such as GCP, AWS, or Azure.

• experience with building and packaging Python projects, package managers (dnf, pip), and build systems (cmake, meson)

• experience in working with upstream projects and Open Source communities.

• Experience in early-stage product incubation or 0→1 product delivery

• Contributions to internal AI platforms, model evaluation frameworks, or observability for AI systems

This is a rare opportunity to help shape how our company brings AI innovation to life - bridging research and real-world usage at a moment when speed, safety, and product quality matter most. If you're energized by rapid iteration, high autonomy, and making AI tangible for millions, we’d love to talk.

• Previous experience with hardware acceleration, either generic GPU experience or specific ones, such as CUDA and ROCm

• Knowledge of AI frameworks, such as PyTorch and/or TensorFlow

• Familiarity with containerization and orchestration

• Understanding of Open Source development models

• Experience with test-base development and agile/scrum methodologies

About the job:

The Red Hat Information Technology (IT) team is looking for a Senior Software Quality Engineer. The ideal candidate will be responsible for ensuring the quality and reliability of Salesforce implementations, customizations, and integrations. You will work closely with developers, business systems analysts, and stakeholders to understand requirements, design test strategies, and automate test cases to improve product quality and speed of delivery.

What will you do?

• Collaborate with cross-functional teams (developers, business systems analysts, and product owners) to develop a test strategy that ensures comprehensive test coverage of Salesforce solutions.

• Perform functional, regression, integration, and system testing on Salesforce implementations, including workflows, custom objects, and integrations with other systems.

• Design and implement automated test frameworks for Salesforce testing using tools like Selenium, Polarion, or similar.

• Provide feedback to the development team to improve coding and design practices from a quality standpoint.

• Create detailed test plans, test cases, and test scripts for both manual and automated testing. Ensure proper documentation of defects and resolutions.

• Conduct performance and load testing for Salesforce solutions to ensure scalability and performance.

• Mentor junior QA team members, drive best practices for QA in the Salesforce environment, and foster a culture of quality within the team.

• Test integrations between Salesforce and other systems (e.g., ERP, marketing platforms) to ensure seamless data flow and process alignment.

• Log and track defects using tools like JIRA, ensuring that they are resolved in a timely manner.

What will you bring?

• 5+ years of experience working with Salesforce platform, with knowledge of Sales Cloud and Experience Cloud preferred.

• Strong understanding of QA methodologies, best practices, and tools. Experience with automated testing frameworks like Selenium, Polarian, or equivalent.

• Experience in automating Salesforce test cases using tools such as Selenium WebDriver, TestNG, JUnit, or equivalent. Experience with CI/CD tools like Jenkins is preferred.

• Expertise in functional testing, regression testing, system testing, and UAT. Familiarity with performance testing and load testing tools.

• Experience testing APIs and integrations (REST, SOAP) between Salesforce and other third-party systems.

• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues in Salesforce implementations.

• Ability to mentor junior team members and drive best practices.

• Familiarity with Agile development and Scrum methodologies.

• Excellent communication and collaboration skills to work effectively with cross-functional teams.

• Proficiency in tools like JIRA, Confluence, Git, Bitbucket.

• Strong verbal and written communication skills.

• Ability to work both independently and in a team-oriented, collaborative environment.

• Proactive attitude and willingness to learn new technologies.

What you will do

• Coordinate reporting across multiple teams, dealing with all aspects of the program and the release process of our offerings.

• Understand and proactively inform teams of schedules for active and upcoming releases or key milestones of our offerings.

• Identify program challenges and drive risk management activities and mitigation plans.

• Proactively direct potential issues and obstacles to appropriate functional teams. Highlight and track dependencies that cross teams or functions.

• Lead strategic planning activities with the cross-functional stakeholders to design an achievable program with inclusive and transparent guidance.

• Develop and nurture key relationships and the engagement with stakeholders from multiple functional groups.

• Foster collaboration, trust, and accountability for departmental and cross-functional teams.

• Identify and enable continuous improvements. Be both flexible and adaptable to changing demands on the program based on the needs of the business.

• Evaluate initiative performance and health metrics and facilitate adjustments.

• Support and maintain multi product reporting rollups for executive review.

What you will bring

• Program Management Fundamentals: Proficiency in basic project management methodologies (e.g., Agile, Waterfall), including planning, scheduling, risk management, and resource allocation.

• Communication (Written & Verbal): Excellent ability to articulate complex technical and programmatic information clearly and concisely to diverse audiences (engineers, product, leadership).

• Cross-Functional Collaboration: Skill in working effectively with various teams (engineering, product, design, QA, etc.) to align goals and drive progress.

• Problem-Solving: Capacity to identify, analyze, and resolve issues and roadblocks that arise during program execution.

• Stakeholder Management: Ability to identify, engage, and manage expectations of various stakeholders, ensuring their needs are considered and communicated.

• Data Analysis & Metrics: Understanding of key performance indicators (KPIs) and the ability to track, analyze, and report on program progress and health.

• Meeting Facilitation: Skill in leading effective meetings, setting agendas, driving discussions, capturing action items, and ensuring follow-through.

• Adaptability & Flexibility: Readiness to adjust to changing priorities, technical challenges, and evolving program requirements.

• Leadership (Informal): Ability to influence and motivate teams without direct authority, fostering a collaborative and productive environment.

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave