Associate Customer Support Specialist- Technical jobs at Red Hat in India, Pune
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India
Pune
18 jobs found
11.08.2024
R
Red hat Associate Customer Support Specialist- Technical India, Maharashtra, Pune
Communication with Red Hat customers regarding technical support. Getting cross-trained on the Customer Service process. Work with Red Hat enterprise customers across the globe on 24x7 basis that requires one...
Manage the front-line Technical Production Support team covering Red Hat Enterprise Linux (RHEL). Oversee the day-to-day activities of technical teams, consisting of junior to senior technical support engineers. Manage customer...
About the Job: What will you do:. Manage the front-line Technical Production Support team covering Red Hat Enterprise Linux (RHEL). Oversee the day-to-day activities of technical teams, consisting of junior...
Provide technical support to Red Hat enterprise customers. Work with Red Hat enterprise customers across the globe on 24x7 basis that requires one to work in different shifts periodically. Diagnose...
Ensure customers get the maximum value from our solutions and use them easily. Provide issue resolution to strategic customers over various support channels. Develop solutions for our customers while understanding...
Work closely with content strategists, documentation program managers, engineering project teams, support teams, and other stakeholders to create and maintain high-quality documentation for upcoming releases of Red Hat’s offerings. Engage...
Work closely with content strategists, engineering teams, support teams, and other stakeholders to create and maintain accurate, high-quality documentation for product releases. Effectively manage documentation and deliver customer-focused, goal-oriented documentation....
Communication with Red Hat customers regarding technical support. Getting cross-trained on the Customer Service process. Work with Red Hat enterprise customers across the globe on 24x7 basis that requires one...
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