Executive Assistant jobs at Red Hat

About the job:

The Red Hat Sales Cloud team is looking for a Senior Application Engineer to help drive growth and development of our new Salesforce Lightning instance in Pune, India. In this role, you will be responsible for designing, developing, and implementing customized solutions integrating the Salesforce platform to other applications within the Red Hat ecosystem. You will have excellent communication skills and technical expertise and provide best practice recommendations for integration and application development, deployment, and iterative refinement.You should be a practical developer with a background in both Salesforce Platform, Integration and API development, Data management and security and Devops tooling. You’ll be collaborating with development, business system analyst (BSA), and quality assurance (QA) teams to support implementations.

What will you do?

• Work with business stakeholders to define requirements of Salesforce system enhancements. Identify opportunities to modify requirements to utilize application best practices, provide scalability, and increase user adoption.

• Use Agile/Scrum methodologies to deliver best-in-class enhancements of Salesforce/Apttus. Attend daily stand-ups, sprint planning sessions, and retrospectives, and required ceremonies to plan, track, and code development tasks.

• Design, develop, test, and deploy enhancements via configuration, Process Builders, Flow, Apex, VisualForce, and Lightning Components. Work within Salesforce customization standards for Administrators and Developers to balance between rapid development and long-term code maintainability.

• Participate in reviewing, debugging, and resolving issues with new or existing code.

• Coordinate post-delivery activities such as hypercare support, delivery documentation, and knowledge transfer to our Enterprise Support team.

• Comfortable building and demonstrating prototypes in Salesforce

• Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions

• Partner with various IT team and business stakeholders to identify and manage dependencies of Salesforce/Apttus enhancement deliverables associated with integrations and related systems

• Work as part of a scrum team while working on your own minimal supervision

• Work with other sales cloud and service cloud team members to build integrated solutions

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• 5+ years of experience implementing SFDC CRM capabilities

• Bachelor’s degree in Computer Science or related field

• Proficiency in Apex programming, including triggers, classes, and batch processes

• Strong understanding of Salesforce data model, SOQL/SOSL, and platform governor limits

• Experience building and maintaining Lightning Components and Visualforce pages

• Hands-on experience with REST and SOAP APIs for both inbound and outbound integrations

• Familiarity with Salesforce integration patterns, including callouts, outbound messaging, and middleware-based solutions

• Ability to design and implement data mappings and transformations between Salesforce and external systems

• Strong understanding of data security, sharing rules, and compliance best practices

• Implementation of robust error handling, logging, and retry mechanisms for integration processes

• Proficient in Salesforce DX, CLI, and version control systems (Git, Bitbucket)

• Experience with CI/CD tools such as Jenkins, Copado

• Familiarity with Agile/Scrum development methodologies and sprint-based delivery

• Familiarity with Agile/Scrum development methodologies and sprint-based delivery

• Skilled in configuring Named Credentials, Auth Providers, and secure OAuth-based authentication

• Knowledge of event-driven architecture using Platform Events and Change Data Capture (CDC)

• Ability to work on your own and manage multiple task assignments

• Solid verbal and written communication skills, including presentation skills

• Solid problem solving and troubleshooting skills with the ability to exercise mature judgment

The following are considered a plus:

• Experience with middleware platforms such as MuleSoft, Dell Boomi, or Jitterbit

• Salesforce certifications (e.g., Platform Developer I/II, Integration Architecture Designer)

• Experience integrating with third-party systems such as ERP, marketing automation, or data lakes

What you will do

• Design, develop and maintain software using Agile practices

• Improve the tools and processes used to deliver Red Hat solutions to customers

• Use good test methodologies to ensure that services are robust, reliable, and futuristic

• Participate in releasing content to Red Hat customers and partners

• Adopt CI/CD methodologies to deploy services and maintain SLIs/SLOs

• Work in an hybrid cloud environment where your software interacts with bare metal platforms as well as virtualized platforms like Openstack and Openshift

• Collaborate with users and other stakeholders to find solutions to their problems

• Collaborate with upstream open source communities on relevant projects

• Collaborate with team architects to prototype new solutions quickly and efficiently

• Help incorporate AI tools into processes to improve or enhance current workflows

What you will bring

• Self-driven Software Engineer with an interest for creative problem-solving, prototyping and experimenting on novelty solutions.

• Experience with Python programming

• Experience with Bash and Linux command line tools and utilities

• Experience with design, development, code reviews and unit testing of bugs and features in a complex and highly evolved code base

• Familiarity with agile methodology

• Excellent written and verbal communication skills, as you'll be working in a globally distributed team

The following will be considered a plus:

• Experience with Golang language and AWS technologies

• Experience with Kubernetes/OpenShift, and any of CI/CD/automation tools as Tekton, ArgoCD/GitHub/GitLab, Jenkins

What you will do:

• Accountable to drive customer revenue and solution success through partner impact

• Deliver and integrate partner expertise into sales cycle activities, and to account teams and customers, to facilitate solution selling

• Drive partner attach and partner pipeline development through bi-directional opportunity sharing

• Qualifying and landing inbound partner co-sell opportunities with v-team (pod) of assigned customers

• Connecting resources and programs to support partner co-sell pipeline velocity and alleviating any friction points

• Create and drive connections between Red Hat sellers and partners, and partner to partner, to deliver solutions to end customers

• Facilitate match-making within the partner ecosystem to drive opportunities and customer success

• Identify and integrate partners into account/territory plans

What you will bring:

• 5+ years of experience working in a solutions sales role

• Background in partner management and consultative customer engagement with a middleware software provider

• Sales experience with Software technologies

• Excellent written and verbal communication skills; ability to present to executives at large companies

• Ability to sell solutions in a multiproduct environment

• Proven ability to work with cross-functional teams and achieve success for customers

• Comfortable presenting webinars, events, and training

• Exceptional written and verbal communication skills in English, Spanish and Portuguese

• Willingness to travel up to 40%

What you will do:

• Be accountable for carrying out Red Hat’s sales strategy and managing performance and customer success in assigned set of accounts, retaining and growing bookings through partners

• Apply knowledge of use cases and strategic offering value proposition to win new business and identify and act upon opportunities to motivate upsell, cross-sell, and renewals across Red Hat’s portfolio, deepening penetration within accounts

• Cooperate with partner sales executive to motivate partner-centric customer engagement, aligning Red Hat’s use cases to customer needs and developing solutions with partners that deliver business value

• Provide customer continuity and account expertise to sales pod for accounts, guiding sales performance and positioning Red Hat as a key partner on modernization journeys and digital transformation

• Apply knowledge on AI Use cases to accelerate enterprise AI adoption of both predictive and gen AI models across hybrid cloud environments.

• Collaborate with pod team to achieve success together within the territory

• Collaborate with partners and Customer Success team to understand how customer derives value from Red Hat’s solutions, support expansion and retention, and ensure that customer meets success criteria outlined in the value and success plan

What you will bring:

• Excellent leadership and communication skills, with the ability to engage a diverse set of stakeholders in a matrixed organization

• Build and maintain strategic relationships with C-level customers and partners to drive business success

• Strategic orientation and value engineering skills to position and sell solutions to customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO)

• Understanding of ecosystem landscape and how to engage with partners to create a “better together” value proposition for customers

• Solid understanding of customer business, industry trends, competitive landscape, and Red Hat differentiators and value proposition

• Ability to articulate the hybrid cloud story, the value of Red Hat solutions, and Red Hat’s differentiation with key customer stakeholders and partners

• Record in delivering effective and engaging presentations to a variety of audiences

• Ability to cultivate long-term relationships and develop internal advocates across customer organization, including IT and business teams

• Exceptional written and verbal communication skills in English and Spanish

• Willingness to travel up to 25%

What you will do

• Act as Scrum Master for multiple Agile teams focused on Linux software development.

• Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.

• Ensure Agile practices are followed and continuously improved upon.

• Collaborate with Product Owners to maintain and groom the product backlog.

• Track team progress and performance using appropriate metrics (e.g., velocity, burndown charts).

• Identify and remove roadblocks to ensure smooth delivery of features.

• Assist with team capacity planning and resource allocation.

What you will bring

• Experience as a Scrum Master in a software development environment.

• Strong understanding of Agile/Scrum frameworks and tools (e.g., Jira, Confluence).

• Familiarity with Linux software development.

• Excellent communication, facilitation, and conflict-resolution skills.

• Proven ability to work with cross-functional and distributed teams.

• ​Experience working with open-source development and upstream communities

• Technical experience or education in Computer Science, Software Engineering, or related field.

What you will do:

• Translate Red Hat’s sales strategy into a relevant account-level strategy for each customer

• Deliver on the account strategy to increase performance and customer success in key accounts, retaining and growing bookings through strategic account planning

• Apply knowledge of use cases and Red Hat’s strategic offering value proposition to identify and deliver opportunities to increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts

• Coordinate solutions architects, specialist teams, Customer Success team, and industry experts to align Red Hat’s use cases to customer needs, guiding end-to-end sales to develop solutions that deliver business value

• Coordinate support from specialist solutions architects, sales solutions specialists, and industry experts to guide end-to-end sales and deliver customer value

• Cultivate relationships across customer organizations to position Red Hat as a key partner to their business

• Collaborate with the Customer Success team to co-develop success and growth plans, understanding how the customer derives value from Red Hat’s solutions to support expansion and retention and ensure that Red Hat meets or exceeds the customer success criteria

• Engage partners, where appropriate, to strengthen Red Hat’s customer value proposition

What you will bring:

• Excellent leadership and communication skills with the ability to engage a diverse set of stakeholders in a matrixed organization and increase accountability within the account team

• Strategic orientation and value engineering skills to position and sell solutions to meet the customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO)

• Solid understanding of customer business, industry trends, competitive landscape, and Red Hat differentiators and value proposition

• Experience working with clients within Logistics vertical

• Experience addressing international or global accounts and engaging with teams outside of Germany

• Ability to articulate the hybrid cloud story, the value of Red Hat’s solutions, and Red Hat’s differentiation in one-on-ones with key customer stakeholders

• Ability to cultivate long-term relationships and develop internal advocates across the customer organization, including IT and related business teams and roles

• Proven experience selling complex IT solutions to large organizations within the region and to multiple decision makers

• Willingness to travel across the region as needed

• Excellent communication skills in English

Executive Communications Strategist (for SVP of Product Engineering and SVP/CTO - AI)

What You'll Bring:

• Partner closely with executive leadership to write, edit, review, and oversee release of communication documents and presentations that support the executive’s objectives and organization

• Create, edit, and enhance communication materials, including presentations, emails, blog posts, and content for live events

• Develop and maintain a communications strategy and editorial calendar, mapping audiences for the variety of needs encompassed in both AI area and engineering teams

• Review essential and sometimes confidential internal communications prior to dissemination to ensure accuracy, clarity, and appropriateness

• Coordinate communication efforts with cross-departmental technology teams, and other communications and branding teams in Red Hat

• Work closely with executive management teams and departments (product marketing, engineering, IT) to stay informed of developments and trends within the organization

• Assist with the development and implementation of new and existing communication vehicles

Requirements:

• Bachelor’s degree in communications, public relations, professional writing and editing, journalism, or related field, or equivalent experience

• 5-8 years related work experience

• Willingness to learn and understand enterprise technologies at a high level; deep technical knowledge is not required but helpful

• Proficiency in office suite tools, preferably G Suite

• Excellent command of English language and grammar

• Ability to translate business and technical concepts into clear, concise language

• Ability to work as part of a dynamic distributed team, while demonstrating flexibility and initiative

The salary range for this position is $99,830.00 - $159,610.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave