Jobs at Rapyd in Iceland

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Responsibilities

• This role involves ensuring accuracy and completeness of financial records, identifying discrepancies, investigating variances, and maintaining compliance with financial regulations.
• Responsible for reconciling financial records and verifying account balances.
• maintain a system for tracking and resolving discrepancies and ensuring compliance with accounting standards.
• Work collaboratively with other teams across the company to resolve issues and maintain accurate financial records.

• Strong analytical skills and attention to detail
• detail-oriented and analytical individual with a passion for accuracy and problem-solving
• Team player with well-developed communication skills both verbal and written
• Ready to work with large volumes of information, being able to work under pressure.
• Excel practical skills (Formulas, Pivot Tables, macros)

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Responsibilities:

• Service to cardholders
• Resolution of queries
• Fraud Monitoring
• Other various tasks

• Previous experience in a customer-facing role or education in a related field
• Experience in the payment industry – Preferred
• Excellent customer service and problem-solving skills
• Detail-oriented and disciplined work methods
• Excellent written and verbal communication skills in English and Icelandic

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Responsibilities:

• Managing NOC daily tasks
• Troubleshooting to resolve or replacing in instances where these cannot be resolved
• Become the first escalation process for any technical issues
• Working closely with internal partners to ensure system stability
• Develop Monitor tools for the production environment
• Working closely with R&D, DevOps and Products team for problem-solving and escalations

• Experience in T1 technical support teams and/or NOC teams
• Experience with SaaS products
• Knowledge in API, bug reporting tools AWS dashboard experience in a payments industry is an advantage
• Knowledge in the following tools: SQL, Postman, AWS dashboards, Jira and Confluence is an advantage.
• Strong debuggability skills with multiple tools
• Great technical writing and verbal communication skills
• Excellent communication skills in English and Icelandic

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Roles and Responsibilities:

• Support users with system problems.
• Responsible for helping DevOps set up systems.
• Monitors the support queue and assigns tickets.
• Monitors that the system is operating correctly.
• Responsible for change management execution.
• Responsible for stepping in if the system is not operating normally.
• Supports software developers in improving the operational environment.
• Help fix production issues and support the operations.
• Operates in compliance with security policy and security rules.

• Relevant IT degree or equivalent practical experience.
• Experience with system setup and configuration (supporting DevOps).
• Ability to fix production issues and support operations.
• Familiarity with change management processes.
• Experience with user support, ticket management, and queue monitoring.
• Strong communication and problem-solving abilities.
• Strong verbal and written communication skills in both English and Icelandic

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Responsibilities:

• Manage various legal matters related to Rapyd’s business and facilitate efficient legal support across the business
• Advise on regulations specific to Rapyd’s business, including payment services and e-money legislation, privacy and other regulatory matters
• Draft wide range of contracts and legal documents
• Provide practical, risk-weighted legal guidance on a wide range of legal matters related to Rapyd’s business Legal and contractual risk management

• Master’s Degree in Law
• At least five years of relevant legal experience in law firms or financial sector
• Excellent experience in leading projects and solving complex legal issues
• Exemplary analytical skills and ability to explain complex matters in a simple way
• Superb drafting skills and experience in working with legal documents, including contracts
• Good understanding of legal and regulatory risks, corporate governance and regulatory requirements

Personal qualities:

• Outstanding project management and organizational skills
• Strong legal instinct and business acumen
• Excellent communication skills in English and Icelandic
• Ability to work in fast-paced, deadline oriented and dynamic environment
• Natural inclination for being proactive, practical and results-driven
• Team player mentality

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As a Sales Development Representative you will be responsible for:

• Communicating with current and potential customers
• Identifying and understanding potential customers needs and sales opportunities
• Researching and qualifying new leads
• Working with Rapyd back office tools and Rapyd CRM systems
• Working with Rapyd Compliance Operations and Support teams

• Previous experience of B2B technology Sales, Sales Development or Inside Sales experience
• Background in business development and/or technical solutions
• Knowledge of payment solutions, preferred
• Self-starter with proven success in outbound communication
• Excellent interpersonal skills and ability to lead and influence others by example
• Demonstrated ability to articulate value propositions of the product to senior and director level executive
• Excellent verbal and written communication skills. Fluent in spoken and written Icelandic and English.
• Ability to collaborate effectively with all levels of the organization including sales, marketing, product and engineering.

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You’ll design and maintain hybrid infrastructures across on-premises and cloud environments, ensure secure connectivity, optimize performance, and automate network tasks. You’ll participate in designing and maintaining hybrid infrastructures, ensure secure connectivity, optimize performance, and automate network tasks. As part of our global transformation, you’ll play a key role in building and securing new systems.

Responsibilities

• Design, configure, and manage hybrid network infrastructure across on-premises and cloud platforms (AWS, Azure, GCP).
• Implement and maintain secure, high-availability connectivity solutions (e.g., VPNs, Direct Connect).
• Collaborate with cloud architects to optimize network performance, cost-efficiency, and security.
• Ensure adherence to security policies and standards, including encryption protocols and access control.
• Troubleshoot and resolve network issues using Infrastructure as Code (IaC) tools like Terraform and AWS CloudFormation.
• Automate network configuration, provisioning, and monitoring processes.
• Maintain comprehensive network documentation and facilitate seamless cross-team integration.

Required:

• 4+ years of network engineering experience in both on-premises and cloud environments.
• Expertise in networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF) and networking devices (routers, switches, firewalls).
• Hands-on experience with at least one public cloud platform (preferably AWS) and VPN/ZTNA technologies.
• Proficiency in network automation using Infrastructure as Code (IaC) tools (Terraform, CloudFormation).
• Strong skills in network monitoring, troubleshooting, and working with Linux/Windows servers.

Preferred:

• Cloud certifications, preferably AWS.
• Knowledge of DevOps practices, including CI/CD pipelines, automation, and cloud-native applications.
• Experience with disaster recovery and high-availability (HA) solutions.
• Familiarity with network security best practices and compliance standards (e.g., HIPAA, PCI-DSS).

Advantages:

• Strong problem-solving and analytical abilities.
• Ability to work independently and manage multiple tasks with minimal supervision.
• Excellent communication skills for cross-functional collaboration and technical documentation.
• High attention to detail, focusing on network security, reliability, and performance.
• Effective team player with strong interpersonal communication skills.