Manager Customer Success - Public Sector jobs at Rapid7 in United States, Boston
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United States
State
Boston
14 jobs found
29.06.2024
R7
Rapid7 Manager Customer Success - Public Sector United States, Massachusetts, Boston
Recruit, coach, motivate and manage a high performing team while building and supporting a high-energy, customer-focused culture. Predictably manage recurring revenue and deliver high on-time renewal rates in conjunction with...
Develop and maintain strong, long-lasting relationships with key stakeholders,including technical teams, project managers, and C-level executives. Orchestrate key touchpoints with customers from weekly status meetings toExecutive Business Reviews. Act as...
Own the day-to-day management of Customer Success tiers and account assignments; including account transitions, carving out books for new CSMs, and more. Serve as trusted advisor to Customer Success management...
Provide operational, analytical, and decision-making support to Rapid7’s customer success and health operations leadership teams in the support of our customer health and engagement activities. Become an expert on our...
Support and manage Rapid7’s top-of-funnel demand acquisition marketing strategy to deliver a scalable, predictable, high-quality demand-engine across core personas, markets and larger target account segments - including data strategy, content,...
Craft compelling messaging and market positioning for various stakeholders and personas - amplifying our story, position our services and products to the right target audiences, and grow with us. Serve...
Establish close working relationships with internal teams and the regional Channel Sales Leader as the primary point of contact for all Partner Operations enquiries within the North America region. Partner...
Recruit, coach, motivate and manage a high performing team while building and supporting a high-energy, customer-focused culture. Predictably manage recurring revenue and deliver high on-time renewal rates in conjunction with...
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