Customer Success Operations Analyst jobs at Rapid7 in United States, Boston
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Job title (1)
United States
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Boston
26 jobs found
16.02.2025
R7
Rapid7 Lead Financial Analyst United States, Massachusetts, Boston
Develop relevant reporting and metrics to understand, measure, and drive financial and operational performance of the business. Develop monthly cadence with business partners to review results, identify and explain variances...
Program Development:Partner with Customer Success leadership to advise on and implement programs, tools, and processes to scale operations and drive customer adoption and retention.Collaborate cross-functionally to develop and implement Customer...
Develop and execute a cohesive revenue operations strategy to align sales, marketing, and customer success functions with the company’s growth goals. Partner with executive leadership to establish revenue targets, forecast...
Develop/Consolidate disparate and large datasets for use in reporting, analytical, and modeling work from multiple sources including product usage, customer surveys, etc. Model and analyze datasets using descriptive and predictive...
Program Development:Create new programs and processes based on identified gaps and opportunities to deliver more efficiency and improved customer experiences and outcomesLead and manage high-impact, strategic projects that impact all...
Develop and implement strategic Analyst Relations plans in support of company and product objectives. Drive awareness of Rapid7’s products and services, expanding analysts’ understanding of our value proposition and differentiation...
Oversee and ensure scalability of critical marketing automation processes such as lead assignment, lead scoring and lead management flows. Partner with our marketing automation users in various teams (demand gen,...
Develop relevant reporting and metrics to understand, measure, and drive financial and operational performance of the business. Develop monthly cadence with business partners to review results, identify and explain variances...
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