Strategy Specialist jobs at Philips in United States, Cambridge

As anyou will perform administrative and payroll tasks for employees based in France including managing personnel & payroll data, benefits and talent administration.

In this role you will:

• Assuring both payroll and administrative support for around 1000 employees population;

• You will be the part of Philips People Sevices based in Łódź, collaborating closely with members of country local team. You will be liaising with HR Managers, Reward Partners and line managers in order to investigate particular employees’ cases and answering employees queries;

• Processing changes in employees’ employment lifecycle in accordance with country payroll calendar and global guidelines like: new hire, transfer, termination, time & attendance, benefits, payroll data input to Workday, SAP HR;

• You will have the opportunity to participate in regional/global improvement projects and deliver sound customer solutions. Thanks to the holistic approach to customer service, you can quickly broader your knowledge about systems, french labour law and payroll. The work can be done in the hybrid model;

Our benefits:

• Annual bonus based on performance achieved ;

• Private medical care with the option to extend it to family members;

• Benefit System cards ;

• Discount for Philips’ products;

• Wide variety of trainings & learning opportunities;

• Promotion of a healthy lifestyle in the office;

• Employee Assistance Program;

• Hybrid model of working;

You're the right fit if:

• You have bachelor’s degree or vocational degree;

• You have previous experience in administration, customer service or similar;

• You are fluent in both English and French languages;

• Knowledge of Workday, SNOW, Excel (would be an advantage);

• You have strong customer service orientation and problem-solving skills;

• You demonstrate pro-active behavior;

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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Senior Global Web Strategy Manager

As our Senior Global Web Strategy Manager, you will be responsible for driving our global web management capability to support the Philips web experience across our health systems businesses.

Your role:

• Drive our global web content management capability to work with our health system businesses to understand audience engagement needs on the web and to recommend and execute web updates to meet those needs. This will include providing input to our business digital team and marcom on content strategy that aligns with the company's goals and target audience, from a web optimization perspective.
• Be part of a team to drive our customer experience to the next level resulting in measurable customer and business impact. Leverage content optimization best practices along with search engine optimization to increase search engine visibility and conversion.
• Thoughtfully leverage the latest in web innovation and AI to create and enhance a web experience fit for future, supporting the entire end-to-end customer journey.
• Strategically identify how other channels (i.e. eCommerce, paid search, media, email, etc.) in the digital ecosystem should integrate with our web experience to maximize impact. Monitor and analyze website traffic, user engagement, customer NPS and other metrics to measure the success of the web and content experience.
• Collaborate with other departments such as marketing, product development, customer service, sales, IT, design, and others to ensure a unified and harmonious end-to-end customer experience.

You're the right fit if:

• You’ve acquired 5+ years of experience in the digital marketing space, inclusive of web strategy and execution.
• Your skills include familiarity and experience with web conversion optimization, Search Engine Optimization, and an understanding of how digital marketing campaigns rely on and interact with the web.
• You have a Bachelor's OR Master's Degree in Marketing Management, Digital Marketing, Ecommerce Management, Business Administration, E-Commerce Management or equivalent.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
• You’re a tech/digital savvy expert with experience in managing customer-oriented digital platforms and have a data-driven mindset with strong experience in decision making.

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .
• Discover
• Learn more about
• Learn more about

The pay range for this position in Cambridge, MA is $135,240 to $216,384.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Key Responsibilities:

• Support the Sales Force Effectiveness (SFE) initiatives, including customer segmentation, territory alignment, and target setting.
• Participate in commercial excellence projects related to sales performance management and customer segmentation, coordinate with business and IT stakeholders to deliver project objectives.
• Identify core commercial operation process deficiencies and support process and governance optimization.
• Utilize Excel and Power BI to accommodate comprehensive data analysis and reporting, including identifying business opportunities, and areas for improvement.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs) and sales metrics.
• Facilitate project and routine based business communication and collaboration across functions and businesses.

Key Requirements:

• Must have experience in the medical or pharmaceutical industry.
• Background in Sales Force Effectiveness (SFE), experience with target setting, territory management, and account profiling and customer segmentation.
• Strong analytical skills and experience with data analysis tools (e.g. Excel, PowerBI), with the ability to consolidate, process, and interpret complex data logics and create and automate reports and dashboards.
• Excellent communication and interpersonal skills, with the ability to build relationships with various stakeholders.
• Ability to work independently and collaboratively with cross-functional teams.
• Project management skills and experience with implementing process improvements.
• Strong attention to detail, accuracy, and quality.

• Reliable and consistent in performance.

Onsite roles require full-time presence in the company’s facilities.Indicate if this role is an office/field/onsite role.
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Your role:

• Drive and oversee the holistic strategy for patient and user safety, quality, and reliability, ensuring confidence in product and service performance before market release.

• Guide and support R&D teams in driving and implementing the design control processes and best practices from across the industry. Wok with the subject matter experts and process owners to improve the processes where required.

• Work with the R&D teams on developing the requirements, test strategies (including statistical sampling methods) and traceability requirements - including usability, reliability, performance, safety and quality

• Provide strategic oversight of Quality Plan execution, risk management activities, and all design-related processes throughout the product lifecycle.

• Lead quality-related problem-solving initiatives, addressing challenges proactively.

• Leverage post-market performance data to drive necessary design and process improvements in close collaboration with cross-functional teams.

• Serve as the subject matter expert for project teams and business functions, advising on Design Control processes and ensuring all design quality requirements meet standards at every project milestone.

You're the right fit if:

• Master’s degree in Electronics Engineering, Mechanical Engineering, Science, or a related field.

• Minimum of 12 years of experience in quality engineering, design quality or reliability engineering. Prior experience in R&D is an added advantage.

• Proven experience working within highly regulated environments, ensuring compliance with industry standards and regulations.

• Skilled in utilizing various analytical and data-driven tools to support quality and reliability processes.

• Strong expertise in risk management and FMEA activities (preferred).

• DfSS Green Belt or Black Belt certification is a plus.

• Strong ability to collaborate across cross-functional teams while effectively engaging and influencing senior-level stakeholders to drive strategic alignment and decision-making.

• Excellent communication skills, problem solving skills and coaching skills.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .

Your role:

• Delivering outstanding internal customer service by providing technical expertise in a consultative manner.
• Partnering Account Managers to provide them with quotes for customers, utilizing the Apttus tool.
• Translating the Philips Hospital Patient Monitoring catalog of products into solutions, focused on addressing our unique customer clinical workflow challenges.
• Managing and tracking large projects, while collaborating closely with the sales organization to ensure project scope accuracy through Salesforce.
• Maintaining and developing exceptional knowledge of the complex Patient Monitoring Catalog.

You're the right fit if:

• You’ve acquired 5+ years of experience in sales support, technical support and/or customer service. You are Lean Basic certified (or required to obtain within 6 months of beginning employment). Knowledge of the healthcare field is ideal, preferably in capital medical equipment.
• Your skills include the ability to conceptualize solutions, and you have experience working with CRM tools such as NetSuite, Salesforce or HubSpot.
• You have a bachelor’s degree.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
• You’re an independent thinker who is persistent, inventive, and resilient, and have the ability to work in an ambiguous environment. A sales background is a plus.

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .
• Discover
• Learn more about
• Learn more about our commitment to .

The pay range for this position in Cambridge, MA is $95,000 to $153,000.

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US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

within commuting distance to Cambridge, MA

Your role:

• Responsible for implementing and managing the commercial contracts in SAP, Siebel, Apttus cradle to grave within a core zone; estimated contract value in excess of $100M.

• Collaborate with various partners to ensure contracts are understood and set up properly to support downstream business activities and meet Philips compliance requirements.

• Support customers and stakeholders with issue resolution, escalation management and investigations needed to resolve a vast variety of challenges.

• Implement Lean strategies for continuous improvement which may include process development and work instruction modification or creation.

• Perform other duties and projects as assigned.

You're the right fit if:

• You have 3+ years of experience in a contracting position where you used critical thinking and problem-solving skills to identify and mitigate risks in contracts; you can display flexibility and adaptability to a changing environment and are able to manage and prioritize multiple projects, working with cross-functional teams in a fast-paced environment.

• Your skills include ability to ability to display organizational, analytical, and interpersonal skills along with excellent written and verbal communication skills; intermediate proficiency in Excel which includes vlookup’s and matching of disparate data; experience with Salesforce.com/Apttus/Conga and SAP

• You have a Bachelor’ degree and/or equivalent business experience with Contracting and Group Purchasing Organizations (GPO)

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .

• Discover

• Learn more about

• Learn more about our commitment to .

The pay range for this position in Cambridge, MA is $61,200 to $104,000

US work authorization is a precondition of employment. The companyconsider candidates who require sponsorship for a work-authorized visa, now or in the future.

within commuting distance to

Your role:

• Develops a comprehensive E2E Digital Strategy and Roadmap to evolve our capabilities and grow our Global digital order book by delivering on business and customer impact goals. Works closely with region and business teams across disciplines to build a comprehensive and underpinned holistic strategy while gaining buy-in and alignment to ensure success.
• Develops an impact focused digital marketing technology strategy and approach and leverage a team of digital platform SMEs to implement and drive this globally; engage and negotiate with IT and Operational leadership to align and secure support. Manages deployment manager resources to ensure our highest priority, most complex and cross-functional programs are executed on time, per plan, an achieve intended outcomes.
• Infuses the best of outside-in thinking combined with internal best practices to form a winning future direction for our digital ecosystem. Leverages digital trends from the healthcare industry, emerging technologies, competitor activities and market dynamics to drive innovation and differentiation. Responsible for delivering the E2E Digital Strategy to the Marketing Leadership Council (all senior marketing leaders across Philips) and for gaining buy-in, alignment, and support to the plan.
• Develops and maintain a wide network of internal stakeholders and advocate and negotiate for support across several functions (Businesses, Regions, IT, Supply Chain, Quality, Regulatory, Legal, etc.) to build strong relationships and facilitate open communication to drive consensus and enable successful execution.
• Owns development of business cases to support the Digital Strategy, Roadmap, and Plan, garnering support and alignment to digital program costs and ROI.

You're the right fit if:

• You’ve acquired 10+ years of experience in Digital Marketing, developing and leading Digital Strategy required; global and regional digital strategy development, preferably within the healthcare or life sciences, diagnostics, or pharma industry; agency experience and working in a matrixed environment a plus; deep understanding of customer decision journeys and digital engagement strategies; Marketing Technology landscape, with experience defining requirements and driving teams to develop needed solutions to support the digital strategy and customer and stakeholder needs. Experience working in a large global company required.
• Your skills include a performance-oriented mindset with a track record of owning and achieving/exceeding KPIs; excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization, including senior executives; demonstrated ability to thrive in a fast-paced, dynamic environment and drive results in a cross-functional team setting.
• You have a Bachelor's degree in Business, Marketing, Digital Media, or related field, required, MBA preferred.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
• You also possess the ability to manage a diverse set of stakeholders, across functions and geographies with a high attention to detail and a passion for problem-solving, learning, and educating others.

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .
• Discover
• Learn more about
• Learn more about

The pay range for this position in Cambridge, MA is $176,000 to $282,000.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.