Jobs at Philips in Thailand, Bangkok

You are responsible for

• Responsible for maintaining and installing professionally Healthcare equipment and maximizing customer satisfaction.
• Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH
• Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
• Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
• Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
• Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
• Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
• Support the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
• Use company property with care to ensure optimal results with minimal operational costs
• Keep abreast of new technologies likely to affect PH range of products
• Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
• Responsible for executing service events (maintenance & Installation) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant PH quality standard policies
• Responsible for completeness and accuracy of service records with particular attention to test & inspection results
• Responsible for adopting appropriate ESD control while servicing PH equipment
• Responsible for using appropriate electronic measurement equipment in calibration controlled cycle
• Responsible for reporting identified device safety issues according to applicable PH quality standard policy
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

To succeed in this role, you’ll need a customer-first attitude and the following

• A minimum of 2-3 years of related experience
• Minimum 1-2 years prior experience in customer-facing role
• University degree in Bio Medical or Electronics or related majors, Certification or training in relevant field highly advantageous.
• Good communication skills in English language.
• Individual is required to travel to different areas in the country or overseas to support customers whenneeded.
• Able to work outside business hours if needed.
• Demonstrates maturity in handling customers and senior stakeholders in the hospitalenvironment.
• Exhibits ethics and compliance in accordance with Philips General Business Principles
• Good troubleshooting skills
• Good communication and interpersonal skills

Visit our careers website to explore what it’s like , read stories from our , find information about our and answers to some .

The Services Renewal Specialist IGT develops and executes strategic and tactical sales plans to exceed IGT Services financial targets for Thailand. This includes partner performance management and direct sales of: Warranty Conversions, Contract Renewals, Win Back programs Corporate Contracts and Billable Conversions.
Your role:

You are responsible for

• Responsible for maintaining and installing professionally Healthcare equipment and maximizing customer satisfaction.
• Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH
• Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
• Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
• Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
• Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
• Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
• Support the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
• Use company property with care to ensure optimal results with minimal operational costs
• Keep abreast of new technologies likely to affect PH range of products
• Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
• Responsible for executing service events (maintenance & Installation) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant PH quality standard policies
• Responsible for completeness and accuracy of service records with particular attention to test & inspection results
• Responsible for adopting appropriate ESD control while servicing PH equipment
• Responsible for using appropriate electronic measurement equipment in calibration controlled cycle
• Responsible for reporting identified device safety issues according to applicable PH quality standard policy
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

To succeed in this role, you’ll need a customer-first attitude and the following

• A minimum of 2-3 years of related experience
• Minimum 1-2 years prior experience in customer-facing role
• University degree in Bio Medical or Electronics or related majors, Certification or training in relevant field highly advantageous.
• Good communication skills in English language.
• Individual is required to travel to different areas in the country or overseas to support customers whenneeded.
• Able to work outside business hours if needed.
• Demonstrates maturity in handling customers and senior stakeholders in the hospitalenvironment.
• Exhibits ethics and compliance in accordance with Philips General Business Principles
• Good troubleshooting skills
• Good communication and interpersonal skills

Visit our careers website to explore what it’s like , read stories from our , find information about our and answers to some .

You will be responsible for driving sales growth in the zone by identifying and securing new business opportunities and optimizing customer value within your territory. You will build strong customer relationships by seeking a deep understanding of their needs and effectively demonstrating the value proposition of the EI portfolio to address those needs.

Your responsibilities include the following:

• Identify / prospect opportunities for new customer acquisition
  • Define and execute account strategy across a range of customer accounts (e.g., conduct market and competitor research)
  • Drive effective funnel management to build towards sales targets and Philips business objectives
  • Collaborate with and engage Specialists and Business unit leaders during key portions of the sales process
• Establish meaningful customer partnerships
  • Engage with a range of customer partners to identify new business opportunities (from clinical stakeholders to C-suite)
  • Develop a comprehensive understanding of a customer’s current and future needs, and identify how opportunities for the EI portfolio to meet their needs
  • Tailor talk tracks to demonstrate the value of the EI portfolio with high potential new accounts
  • Partner with Sales Specialists to provide customers with deep product expertise during the sales cycle
• Lead contract negotiations to secure mutually beneficial terms
• Collaborate with Philips sales leaders to deliver on shared EI business objectives
• Maintain Salesforce.com hygiene to enable effective reporting and forecasting

To succeed in this role, you should have the following skills and experience:

• Preferred bachelor's degree in relevant discipline.
• Minimum of 5 years of working experience and proven track record of creating and executing account plans towards sales objectives and delivering commercial targets
• Preferred in-depth experience of selling Healthcare IT products in a clinical environment, and/or great knowledge of hospital ecosystem.
• Experience managing a software sales funnel and prioritizing opportunities requiring escalation or acceleration to ultimately deliver on results
• Deep customer-orientation, track record of ability to cultivate strong customer relationships with key decision makers (incl. C-suite)
• Understand how to efficiently leverage specialist knowledge / product resources to develop tailored customer offerings
• Able to clearly articulate the value of technical software and/or medical products to a range of customer profiles
• Resilient sales mindset able to adapt in a dynamic customer environment
• Familiarity with CRM software (Salesforce)
• Quality first and Patient Safety mindset
• Excellent verbal and written communication skills

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The Services Renewal Specialist IGT develops and executes strategic and tactical sales plans to exceed IGT Services financial targets for Thailand. This includes partner performance management and direct sales of: Warranty Conversions, Contract Renewals, Win Back programs Corporate Contracts and Billable Conversions.
Your role:

Your role:

• Sales Growth: Achieve and exceed sales targets for Emergency care portfolio by identifying new business opportunities and nurturing existing customer and partner relationships.
• Product Expertise: Develop and maintain an in-depth knowledge of our products, including features, benefits, and competitive advantages. Provide training and support to customers and partners, as well as internal teams as needed.
• Marketing Analysis: Conduct market research to identify trends, customer needs, and competitive landscape. Utilize insights to develop locally focused effective sales strategies.
• Customer Engagement: Build and maintain strong relationships with key stakeholders in hospitals, clinics, and other healthcare facilities. Conduct product demonstrations and presentations to educate potential customers.
• Sales Performance Analysis:
• Monitor sales metrics and KPIs to assess team performance and identify areas for improvement.
• Prepare regular reports for senior management on sales performance and market insights.
• Cross-Functional Collaboration:
• Collaborate with marketing, product development, and other departments to align sales strategies with overall business goals.
• Participate in product launches and promotional activities.

You're the right fit if:

• Bachelor’s degree in Business, Marketing, Life Science.
• 3> years of experience in sales, preferably within the medical device or healthcare technology sector.
• Strong understanding of marketing and sales principles, customer relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently as well as collaboratively within a team environment.
• Proficient in CRM software and Microsoft Office Suite.
• Ability to analyze data and market trends to inform decision-making.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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