Service Engineer Igt & Dxr jobs at Philips in South Korea, Seoul

Your role:

Business leader of Image Guided Therapy Systems in Korea. Responsible to drive growth in the business and sales and ensuring collaboration with the relevant Modality Specialist, Clinical Application Specialist, Account Managers, sales organizations and channel partners.

• Responsible for OIT and sales for IGT-S Korea.
• Lead in AOP discussion for IGT-S Korea.
• Work with districts team to achieve Equipment and Service annual targets, both Order Intake and Sales.
• Work with IGT-D to develop synergy strategies and deliver an agreed OIT and sales target for synergy deals.
• Leading a Team of Modality Sales Specialists(MSS) and Clinical Application Specialist(CAS) for IGT Systems.
• Developing and executing strategic and tactical plans, by identifying new business opportunities and capturing, assessing and acting on win/loss analysis. Participate in the Monthly S&OP forecasting process as owner of the IGT Systems input, approve local pricing and support Commercial Policy escalations.
• Supporting large/strategic deals in Korea(strategic accounts, Long Strategic Partnership opportunities), working with Districts and Solutions.
• Lead strategic activities with Framework contacts.
• In collaboration with IGT-S Business Marketing Manager(BMM), identify and manage local KOLs and Reference sites in assigned territories.
• Part of the management team of Korea organization and IGT-S APAC team.

You're likely the right fit if you possess:

• University degree or above and 10+ years of industry experience(therapy systems) preferred.
• Able to analyze and develop insights into market trends and application to commercial strategy.
• In-depth experience in the Health Systems industry for Korea and experienced in public tenders.
• Has deep expert knowledge of company products and services in addition to relevant marketing and sales techniques.
• Leads, coaches, directs and motivates the team towards a common goal, encourages diversity.
• Skills in collaborating with and influencing multiple stakeholders and leveraging capabilities: works across internal and external boundaries to maximize value for Philips through simple solutions.
• Customer & Quality first mindset.
• Excellent verbal and written communication skills in English.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .

Application Process:

Application → TA Interview → First Interview → Second Interview → Additional Evaluation (if applicable) → Offer

• Your resume and cover letter can be submitted in a free format. Please combine them into a single file (PDF preferred).
• Candidates will be individually notified of their status at each stage of the process.

More Information:

• Any false information in the application may result in disqualification or cancellation of employment.
• This position may be closed once a suitable candidate is hired.
• The recruitment process and schedule may be subject to change based on company circumstances.
• Applicants should not include any information unrelated to the job, such as physical conditions, place of origin, marital status, assets, or the education, occupation, and financial status of family members.
• Candidates with disabilities or eligible veterans will be given preference according to relevant laws and regulations.
• Only candidates without any restrictions on international travel are eligible to apply.
• For any inquiries, please contactrecruit.kor@philips.com.

• Establishes an annual planning horizon, aligning team objectives with strategic goals and ensuring proactive preparation for upcoming initiatives, fostering strategic alignment and proactive readiness.
• Executes the organization’s strategy effectively, establishing clear success criteria and accountability levels for team members, ensuring alignment with overall goals.
• Defines, measures, and achieves key operational metrics such as performance, incidents, capacity, and availability, ensuring operational efficiency and effectiveness.
• Cultivates an environment fostering performance and quality in customer satisfaction, technical expertise, and process improvement, promoting continuous learning and development.
• Implements quality review and continuous improvement practices, addressing trends and enhancing work instructions and customer service outcomes, ensuring ongoing enhancement of service delivery standards.
• Utilizes Information Technology Infrastructure Library (ITIL) or equivalent techniques to drive operational efficiency at the business and departmental levels, optimizing processes and workflows for maximum effectiveness.
• Collaborates with internal and external stakeholders to stay abreast of technological developments, identifying trends and opportunities for innovation, fostering a culture of continuous learning and adaptation.
• Ensures the team is adequately trained and equipped to implement and support operational processes and procedures effectively, promoting proficiency and excellence.
• Provides guidance and direction to support, infrastructure, and platform professionals, facilitating their alignment with organizational objectives, fostering teamwork and collaboration.
• Holds responsibility for achieving results within the assigned competency area, including managing costs, optimizing methods, and fostering staff development, driving performance and accountability.Bachelor's / Master's Degree in Computer Science, Software Engineering, Information Technology or equivalent.
Over 10years of experience in areas such as Software Development, IT Operations or equivalent.
• Business Acumen
• Continuous Improvement
• Strategic Planning
• Project Management
• Cloud Technology
• SAFe Practices
• People Management
• Budget Management
• Operations Management
• Quality Assurance (QA)

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

Key Areas of Responsibility:

• Develop clear and achievable strategies, objectives and tactical plans for the district based on Key Account management, customer centricity, segmentation, customer needs and market conditions

• Identify and develop new business opportunities

• Execution and management of the yearly business plan of the region

• Meet or exceed sales, volumes, and financial target

• Responsible for the monthly business review meetings: sales, volumes, sales, forecast, price realization, customer complaints, escalations and supply chain

• Ensure coordination between all customer facing functions, and distribution channels in the district to guarantee “one face to the customer”

• Develop and maintain excellent communication links and relationship with top customers and the key decision makers in the region

• Provide regular feedback about market development and competitive situation

• Ensure follow up with customers with overdue accounts

• Escalation management

• Developing and driving credibility and long-term relationship with the customers in the assigned area, to fulfil long-term sales objectives

• People management, including selection, development, goal setting and performance management. Ensures overall high level of talent and engagement levels

• Leading, directing and motivating the sales team in order to achieve the predefined sales volume and profit goals

Required competences:

• University degree with > 5 years of related experience

• Experience in Sales in B2B or B2C environment

• Excellent English

• Marketing and digital know-how

• Basic understanding of Finance and logistics

• Relevant industry/market know-how

• Professional negotiations skills

• Strong communicator - good presentation skills

• Strong communication skills to manage a vast array of internal & external stakeholders

• Analytical – able to understand, interpret & leverage data

• Organized – ability to consistently deliver on time, with quality

• Customer relationship management

• Business and financial acumen

• Solution Selling

• Products, Service & Solutions knowledge

• Builds effective teams

Onsite roles require full-time presence in the company’s facilities.
• Learn more about .
• Discover .
• Learn more about .

130여년 전 네덜란드에서 시작된 필립스는 헬스 테크놀로지 분야 선도 기업으로, 사람들이 더욱 건강한 삶과 웰빙(well-being)을 영위하도록 건강한 생활에서부터 질병의 예방, 조기 진단, 치료 과정 내 관리에 이르는 헬스케어 전 과정(Health Continuum)에서 전방위적 솔루션을 제공하고 있습니다. 특히, 선진 기술력에 임상 및 소비자 분야에서 쌓은 인사이트를 더해 통합적인 솔루션을 제시하는데 주력하고 있습니다.

필립스코리아는 1976년 한국 법인을 설립한 후, 지난 40년간 한국 소비자에게 의미 있는 혁신을 제공하고 삶의 질을 향상시키며 지속 가능한 사회를 만들고자 노력해 왔습니다.

필립스코리아는 Diagnosis & Treatment(영상 진단 및 치료), Connected Care(환자 모니터링/분석 및 수면 호흡기 질환 케어), Personal Health(남성 그루밍, 뷰티, 구강건강 및 육아용 솔루션) 시장을 선도하고 있습니다.

Job Title:Service Sales Renewal Specialist, Ultrasound

Region:Seoul, Korea(서울 중구)

필립스코리아 Services & Solutions Delivery 팀에서 Ultrasound 모달리티의 서비스 세일즈를 이끌어 주실 분을 찾습니다.

이 포지션은 서비스 계약 리뉴얼 및 신규 서비스 비즈니스 창출을 주도하며, 고객의 요구를 분석하여 최적의 서비스 솔루션을 제안하는 역할을 담당합니다. Funnel 관리 및 수익성 개선을 통해 비즈니스 목표 달성에 기여하고, 채널 파트너사, Customer Delivery, Account Managers, Sales Specialists 등 다양한 내부·외부 이해관계자와 협력하여 서비스 매출 확대 및 고객 만족 극대화를 목표로 합니다.

Key Areas of Responsibilities:

• Drive US Service Sales & Channel partner performance management by setting annual targets, ensuring the underpinning of the targets, and enabling partners for success.
• Support Service Account Managers to drive contract penetration with US as a bundle into multi-modality renewals.
• Penetrate large direct customers and expand engagement through creative value propositions.
• Drive SFDC funnel accuracy and ensure forecast accuracy.
• Demonstrate solution-selling skills and manage internal relationships with the sales and customer delivery organizations to meet renewal and retention objectives.
• Collaborate with cross-functional teams and effectively manage internal relationships with the sales and customer delivery organizations to ensure customer satisfaction.
• Improve and automate sales process to increase win rate and on-time renewal.
• Prepare targeted campaigns and marketing events in collaboration with the US modality manager.
• Take ownership of delivering top line performance of US Service in Korea while ensuring alignment with bottom line expectations.

• 서비스 계약 리뉴얼 및 신규 서비스 판매 전략 수립 및 실행
• 기회 분석 및 가치 제안을 통해 최적의 서비스 솔루션 제공
• Funnel 관리 및 수익성 개선을 통한 비즈니스 성장 주도
• 채널 파트너 및 내부 영업 팀과 협력하여 서비스 매출 확대
• 고객 만족도 향상을 위한 맞춤형 서비스 제공 및 관계 구축

Qualifications & Requirements:

• Education: Bachelor’s degree or equivalent
• Proven commercial experience in funnel management and solution/service selling.
• Prior experience in Service and/or the Ultrasound market is preferred.
• Strong background in direct sales is required, with indirect sales experience being a plus.
• Demonstrated success in driving sales process improvements and sales digitization to enhance productivity.
• Excellent interpersonal and communication skills with the ability to collaborate effectively with internal stakeholders.
• Strong problem-solving abilities and a creative mindset. Strong level of urgency, organization, and prioritization.
• Must be comfortable working with CRM systems and actively driving improvements in CRM utilization to optimize sales processes.
• Proficiency in English and Korean

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about
• Discover .
• Learn more about .

Find more information about what we provide as .

Application -> Pre-screening call -> 1st Interview -> 2nd Interview -> Additional Interview(if any) -> Offer
• 서류는 자유양식이며 국/영문 이력서, Cover letter 혹은 자기소개서를 포함하여 1개의 파일로(PDF 권장) 제출 바랍니다.
• 지원자 별로 각 전형별 통과/탈락 시 개별 연락을 드릴 예정입니다.
• 서류 상 허위 사실이 기재된 경우 전형 및 채용이 취소될 수 있습니다.
• 해당 포지션은 채용 시 마감될 수 있습니다.
• 전형 내용/일정은 회사 사정에 의해 변경될 수 있습니다.
• 지원서 작성 시 신체 조건, 출신 지역, 혼인 여부, 재산 및 가족의 학력, 직업, 재산 등 직무와 관련 없는 정보의 기재를 금지합니다.

• 장애인 및 보훈대상자는 관련 법령에 따라 우대합니다.

• 해외여행에 결격 사유가 없는 분에 한하여 지원 가능합니다.
• 지원 전 궁금하신 점이 있다면 recruit.kor@philips.com에 연락 주시길 바랍니다.

130여년 전 네덜란드에서 시작된 필립스는 헬스 테크놀로지 분야 선도 기업으로, 사람들이 더욱 건강한 삶과 웰빙(well-being)을 영위하도록 건강한 생활에서부터 질병의 예방, 조기 진단, 치료 과정 내 관리에 이르는 헬스케어 전 과정(Health Continuum)에서 전방위적 솔루션을 제공하고 있습니다. 특히, 선진 기술력에 임상 및 소비자 분야에서 쌓은 인사이트를 더해 통합적인 솔루션을 제시하는데 주력하고 있습니다.

필립스코리아는 1976년 한국 법인을 설립한 후, 지난 40년간 한국 소비자에게 의미 있는 혁신을 제공하고 삶의 질을 향상시키며 지속 가능한 사회를 만들고자 노력해 왔습니다.

필립스코리아는 Diagnosis & Treatment(영상 진단 및 치료), Connected Care(환자 모니터링/분석 및 수면 호흡기 질환 케어), Personal Health(남성 그루밍, 뷰티, 구강건강 및 육아용 솔루션) 시장을 선도하고 있습니다.

Job Title:Service Renewal Specialist, Ultrasound

Region:Seoul, Korea(서울 중구)

필립스코리아 Services & Solutions Delivery 팀에서 Ultrasound 모달리티의 서비스 세일즈를 이끌어 주실 분을 찾습니다.

이 포지션은 서비스 계약 리뉴얼 및 신규 서비스 비즈니스 창출을 주도하며, 고객의 요구를 분석하여 최적의 서비스 솔루션을 제안하는 역할을 담당합니다. Funnel 관리 및 수익성 개선을 통해 비즈니스 목표 달성에 기여하고, 채널 파트너사, Customer Delivery, Account Managers, Sales Specialists 등 다양한 내부·외부 이해관계자와 협력하여 서비스 매출 확대 및 고객 만족 극대화를 목표로 합니다.

Key Areas of Responsibilities:

• Drive US Service Sales & Channel partner performance management by setting annual targets, ensuring the underpinning of the targets, and enabling partners for success.
• Support Service Account Managers to drive contract penetration with US as a bundle into multi-modality renewals.
• Penetrate large direct customers and expand engagement through creative value propositions.
• Drive SFDC funnel accuracy and ensure forecast accuracy.
• Demonstrate solution-selling skills and manage internal relationships with the sales and customer delivery organizations to meet renewal and retention objectives.
• Collaborate with cross-functional teams and effectively manage internal relationships with the sales and customer delivery organizations to ensure customer satisfaction.
• Improve and automate sales process to increase win rate and on-time renewal.
• Prepare targeted campaigns and marketing events in collaboration with the US modality manager.
• Take ownership of delivering top line performance of US Service in Korea while ensuring alignment with bottom line expectations.

• 서비스 계약 리뉴얼 및 신규 서비스 판매 전략 수립 및 실행
• 기회 분석 및 가치 제안을 통해 최적의 서비스 솔루션 제공
• Funnel 관리 및 수익성 개선을 통한 비즈니스 성장 주도
• 채널 파트너 및 내부 영업 팀과 협력하여 서비스 매출 확대
• 고객 만족도 향상을 위한 맞춤형 서비스 제공 및 관계 구축

Qualifications & Requirements:

• Education: Bachelor’s degree or equivalent
• Proven commercial experience in funnel management and solution/service selling.
• Prior experience in Service and/or the Ultrasound market is preferred.
• Strong background in direct sales is required, with indirect sales experience being a plus.
• Demonstrated success in driving sales process improvements and sales digitization to enhance productivity.
• Excellent interpersonal and communication skills with the ability to collaborate effectively with internal stakeholders.
• Strong problem-solving abilities and a creative mindset. Strong level of urgency, organization, and prioritization.
• Must be comfortable working with CRM systems and actively driving improvements in CRM utilization to optimize sales processes.
• Proficiency in English and Korean

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about
• Discover .
• Learn more about .

Find more information about what we provide as .

Application -> Pre-screening call -> 1st Interview -> 2nd Interview -> Additional Interview(if any) -> Offer
• 서류는 자유양식이며 국/영문 이력서, Cover letter 혹은 자기소개서를 포함하여 1개의 파일로(PDF 권장) 제출 바랍니다.
• 지원자 별로 각 전형별 통과/탈락 시 개별 연락을 드릴 예정입니다.
• 서류 상 허위 사실이 기재된 경우 전형 및 채용이 취소될 수 있습니다.
• 해당 포지션은 채용 시 마감될 수 있습니다.
• 전형 내용/일정은 회사 사정에 의해 변경될 수 있습니다.
• 지원서 작성 시 신체 조건, 출신 지역, 혼인 여부, 재산 및 가족의 학력, 직업, 재산 등 직무와 관련 없는 정보의 기재를 금지합니다.

• 장애인 및 보훈대상자는 관련 법령에 따라 우대합니다.

• 해외여행에 결격 사유가 없는 분에 한하여 지원 가능합니다.
• 지원 전 궁금하신 점이 있다면 recruit.kor@philips.com에 연락 주시길 바랍니다.