Quality Enterprise Services Sr Project Manager jobs at Philips in Poland

is responsible for developing and implementing a quality control framework to align with organizational goals and regulatory requirements, ensuring high product quality and compliance. The role leads the Quality Control team, overseeing quality EU-MDR control processes, and conducting root cause analysis to address critical issues. The role coordinates with cross-functional teams, utilizes advanced quality management tools, and reviews documentation. The role manages audits, establishes and monitors performance metrics, ensures equipment accuracy, and drives continuous improvement projects using Lean methodologies.

Your role:

• Implements quality control framework, ensuring alignment with overall organizational goals and regulatory requirements to maintain high standards of product quality and compliance.
• Leads and manages the Quality Control team, guiding and mentoring them, actively contributing to employee selection, performance management, compensation management, career development, and overseeing operational processes.
• Oversees the development, implementation, and maintenance of quality control processes, procedures, and systems to ensure consistent and reliable product quality across all stages of production.
• Oversees thorough root cause analysis and leads problem-solving initiatives for critical quality issues, driving the development and implementation of effective corrective and preventive actions.
• Effectively manages escalations by the right identification of involved stakeholders with keeping E2E accountability of Quality Control Team over the EU-MDR verification process.
• Coordinates with cross-functional teams, including research and development, production, regulatory affairs, and supply chain, to integrate quality control measures into product design, development, and manufacturing processes.
• Reviews and approves comprehensive quality documentation, including inspection records, validation protocols, audit reports, and regulatory submissions, ensuring accuracy and compliance with industry standards.
• Oversees internal and external audits of processes, suppliers, and subcontractors to ensure adherence to quality management systems and regulatory standards, addressing and resolving any non-conformances.
• Establishes and monitors key quality performance metrics and trends, generating strategic insights and presenting to executive leadership to inform decision-making and drive continuous quality improvement initiatives across the organization.
• Ensures the calibration, validation, and maintenance of all quality control equipment and instrumentation, guaranteeing accurate and reliable data for high-precision quality assessments.
• Leads and drives continuous improvement projects within the quality control department, applying Lean methodologies to optimize processes, reduce waste, enhance product quality, and achieve operational excellence.
• Addresses difficult to moderately complex issues or problems, requiring the evaluation of identifiable factors, following established processes and operational policies in selecting methods and techniques for obtaining solutions and possesses working understanding of Corrective and Preventive Action (CAPA), applicable regulations, requirements, and standards.

Requirements:

• Bachelor's / Master’s degree in Industrial Engineering, Manufacturing Engineering or equivalent in Quality or Supply Chain or Finance environment.
• Minimum 4 years of experience in areas such as Quality Control, Quality Assurance, Production, Manufacturing or equivalent.

• Good leadership skills: influencing others, organizational sensitivity;

• Experience in being a trusted advisor to market senior level, demonstrated ability to drive impact;

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

As an intern in Services Delivery Department, you will support back-office activities of Customer Service for the EMEA region, ensuring smooth operations and enhancing service delivery.

Your role:

• You will support back-office daily activities for the EMEA region, including updating internal databases, preparing Lean Daily Management boards, and managing medical equipment data in SAP and Salesforce Service Max.

• You will play a key role in delivering efficient services to clients across EMEA region, ensuring customer satisfaction and fostering strong relationships.

• You will collaborate with a diverse multinational team of professionals from 20 different nationalities, engaging with stakeholders from various departments to ensure effective service delivery.

• This role offers a valuable opportunity for personal and professional growth by gaining hands-on experience in a dynamic international environment. Hybrid working arrangement is available.

You're the right fit if:

• You are currently enrolled in at least the 2nd year of Bachelor's Degree studies.

• You are fluent in English and Italian (at least B2) and you have basic knowledge of Excel and Word.

• You are an open-minded person, eager to learn and develop, as well as willing to work in a diverse and multicultural team.

In return, we offer you

• 6-months internship based on civil contract with competitive remuneration

• Flexible working hours, easily adaptable to your University schedule

• Possibility to build your career in an international company that brings innovations that matter

• Work in international environment and possibility to use English in everyday activities

• Opportunity to become a part of our Early Career Talent Community that consists of approx. 100 international students & graduates where you will have the possibility to participate in development sessions & trainings

• Discount for the Multisport card.

How we work together

Onsite roles require full-time presence in the company’s facilities.
This role is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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As a Services & Solutions Delivery Specialist within the Quotes process,you act as the point of contact for Field Service Engineers and hospitals from DACH regarding the valuation of our paid maintenance and fix services.As a Services Specialist, you will ensure quality and functionality of Philips equipment to care for our customers’ needs.

Your role:

• Providing calculations on customer demands for paid maintenance services and repairs
• Creating quotes for time and material
• Initiating entitlement disputes on ad-hoc customer requests
• Correcting & updating quotes based on actual work performed by Field Service Engineer
• Receiving, monitoring, and ensuring closure on time of all kinds of Service requests
• Developing and maintaining high standards of telephone conversations and written communications with Customers and Service Providers

Our benefits:

• Annual bonus based on performance achieved

• Private medical care with the option to extend it to family members

• Benefit System cards

• Discount for Philips’ products

• Wide variety of training & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

You're the right fit if:

• You have a Bachelor’s degree OR you have vocational education with min, 2 years of experience in fields: customer Service, Supply Chain or similar
• Fluent German (min C1 leverl) and good English (B1/B2 level)
• You enjoy having direct contact with customers and keep a high standard of communication
• You bring a positive "can-do" attitude and are always ready to lend a hand to others.
• Comprehensive PC skills, knowledge of Excel, SAP, and Salesforce would be an advantage
• The problem-solving mindset with the ability to identify improvement opportunities
• Ability to multitask and work in a fast-paced environment. Skill in prioritizing tasks required
• Good organizational skills and aptitude for details

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

Your role:

• Capability Leadership
  • Define a strategic plan by identifying opportunities and capabilities that are highly relevant and can create value for businesses and customers
  • Champion the adoption of modern technologies that can significantly improve Quality, Productivity & Experiences

• People & Culture
  • Define and execute on a strategic workforce plan and competence development plan
  • Establish and grow a world-class team of engineers and architects focused on modular, secure, and sustainable software design. Develop capabilities that are seen as distinctly differentiating for the businesses.
  • Inspire and lead a cross-functional team with empathy, accountability, and a growth mindset
  • Foster a culture of innovation, continuous learning, and psychological safety.
  • Mentor team members and support career development aligned with organizational goals.

• Stakeholder Engagement
  • Collaborate closely with internal business units, product teams, and clinical stakeholders to align technology with healthcare outcomes
  • Build strong relationships with external partners, industry forums, and technology vendors to stay ahead of the curve.

• Execution Excellence
  • Drive talent onboarding, engagement and career growth. Ensure execution is efficient, compliant to processes and QMSes and meets the program commitments (time, quality, costs)
  • Ensure compliance with healthcare regulations, data privacy, and security standards.
  • Measure and communicate the impact of modernization efforts on business and patient outcomes

You're the right fit if:

• Bachelor’s Degree inInformation Technologyor related field. Master's degree is preferred.
• Minimum of 18 years of progressive experience in the development and release of Products and Solutions, especially in a regulated environment like healthcare is strongly preferred
• Proven experience in a leadership role, engaging and building competent engineering teams.
• Strong software engineering background with prior hands-on experience in software development.
• Excellent communication and interpersonal skills to collaborate effectively across teams and with stakeholders.
• Strong understanding of building solutions leveraging GenAI and non-GenAI, familiarity with major cloud platforms (e.g., Azure, AWS, GCP) and their AI/ML services deployment, monitoring, and MLOps principles.
• Familiarity with major cloud platforms (e.g., Azure, AWS, GCP) and their AI/ML services

How we work together

Onsite roles require full-time presence in the company’s facilities.

This role is an office-based role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

Digital Marketing & E-Commerce Manager

Your role:

• Drive the greater impact of this role by developing and implementing comprehensive digital marketing strategies that significantly enhance brand visibility, market share, and revenue growth for the Philips Personal Healthcare brands.

• Collaborate with a talented team of digital marketing specialists, cross-functional teams, and external stakeholders such as creative agencies, media partners, and technology providers to execute successful campaigns and ensure proper brand messaging and consistency across all digital channels.

• Unlock professional growth opportunities by leading digital transformation focused on consumer centric when building the most important categories within the organization and staying up to date with industry trends and emerging technologies to continually enhance the brand's digital presence.

We’re looking for:

In this role, you’ll spearhead initiatives across performance marketing, SEO/SEM, content strategy, social media, CRM, and marketing automation—while staying ahead of evolving digital trends and technologies.

You are the right fit if:

• You have a proven track record of crafting and executing data-driven digital strategies that measurably boost brand visibility, deepen customer engagement, and drive revenue performance across the full marketing funnel.

• Your expertise spans SEO, paid media, social media, content marketing, email/CRM, marTech, marketing automation and AI—and you know how to orchestrate cross-channel campaigns that are targeted, optimized, and performance-focused.

• You're not just fluent in tools and tactics—you bring strategic thinking, audience insight, and a test-and-learn mindset to every campaign you touch.

• You thrive in collaborative environments, uplift your teammates, and believe in knowledge-sharing, feedback, and continuous learning as keys to team and personal growth.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

The Service Parts Quality Engineer is primarily responsible for supporting the establishment of a compliant and effective Quality Management System (QMS) for Circular Lifecycle Solutions.

The role participates in developing and revising QMS process documents, such as SOPs and quality manuals, ensuring their accuracy and currency. This includes document control and training administration related activities, continuous improvement projects to create processes and standard ways of working to support a smoothly functioning QMS. This role will also include

quality engineering responsibilities such as root cause analysis, CAPA support, APQP, Quality rep on project teams, etc.

Your role:

• Ensure compliance with the Quality Management System, in accordance with Philips Policies and applicable worldwide regulations and standards

• Execute procedures for nonconformance(s) – CAPAs, SCARs, and Audit Corrective Actions including monitoring effectiveness

• Support and Review where applicable Process Development, Validation, and Quality Controls throughout the lifecycle of supply chain products/solutions ensuring all necessary documents/records are maintained throughout the lifecycle of the product/solution

• Partner with Supplier Quality on processes related to the approval and acquisition of purchased services, solutions, materials, components, sub-assemblies, and completed products and to ensure vendor assessments are completed

You're the right fit if:

• You have a min. Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Electronics Engineering, Science or equivalent

• You have 4+ years of experience in Quality Engineering, Safety Engineering, Process Engineering area

• You have experience in Quality Management Systems, Quality Audits or equivalent in highly regulatedenvironments/industriessuch as MD, Pharma, Automotive

• You understand regulatory requirements

• You have expertise in quality management systems (QMS)

• You are skilled in troubleshooting

• You are experienced in KPI monitoring and reporting

• You are adept at data analysis and interpretation

• You drive process improvements

• You are familiar with agile methodology

• You provide effective user training and support

• You develop training content

• You possess strong business acumen

• You are fluent in English

Our benefits

• Hybrid model of working

• Annual bonus based on performance achieved

• Private medical care with the option to extend it to family members

• Benefit System cards

• Discount for Philips’ products

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .

The Service Parts Quality Engineer is primarily responsible for supporting the establishment of a compliant and effective Quality Management System (QMS) for Circular Lifecycle Solutions.

The role participates in developing and revising QMS process documents, such as SOPs and quality manuals, ensuring their accuracy and currency. This includes document control and training administration related activities, continuous improvement projects to create processes and standard ways of working to support a smoothly functioning QMS. This role will also include

quality engineering responsibilities such as root cause analysis, CAPA support, APQP, Quality rep on project teams, etc.

Your role:

• Ensure compliance with the Quality Management System, in accordance with Philips Policies and applicable worldwide regulations and standards

• Execute procedures for nonconformance(s) – CAPAs, SCARs, and Audit Corrective Actions including monitoring effectiveness

• Support and Review where applicable Process Development, Validation, and Quality Controls throughout the lifecycle of supply chain products/solutions ensuring all necessary documents/records are maintained throughout the lifecycle of the product/solution

• Partner with Supplier Quality on processes related to the approval and acquisition of purchased services, solutions, materials, components, sub-assemblies, and completed products and to ensure vendor assessments are completed

You're the right fit if:

• You have a min. Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Electronics Engineering, Science or equivalent

• You have 4+ years of experience in Quality Engineering, Safety Engineering, Process Engineering area

• You have experience in Quality Management Systems, Quality Audits or equivalent in highly regulatedenvironments/industriessuch as MD, Pharma, Automotive

• You understand regulatory requirements

• You have expertise in quality management systems (QMS)

• You are skilled in troubleshooting

• You are experienced in KPI monitoring and reporting

• You are adept at data analysis and interpretation

• You drive process improvements

• You are familiar with agile methodology

• You provide effective user training and support

• You develop training content

• You possess strong business acumen

• You are fluent in English

Our benefits

• Hybrid model of working

• Annual bonus based on performance achieved

• Private medical care with the option to extend it to family members

• Benefit System cards

• Discount for Philips’ products

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .