Order Management Specialist German jobs at Philips in Poland

A well-qualified, experienced Order Management Specialist is needed at Philips in Poland to join its team providing innovative tech solutions. The individual will be responsible for two key responsibilities: overseeing the order-to-cash process and managing customer orders. The Order Management Specialist will be responsible for making sure that the order process is done properly, efficiently, and consistently. They must ensure that all orders are correctly fulfilled and that all customer requests are managed as quickly as possible. Additionally, they should be always searching for ways to improve the order-to-cash process. The individual should be highly organized and keep up with and handle all customer issues with professionalism. Furthermore, the Order Management Specialist needs to ensure that customer orders are managed effectively and that all emails and calls from customers are responded to in a timely manner. The individual must take initiative and proactively identify issues before they become a problem. Additionally, they must stay up to date on the newest product releases from Philips and understand how to help customers take full advantage of this technology. In addition, the Order Management Specialist should possess strong communication and problem-solving skills. They should be able to effectively talk with customers and suggest solutions to their issues. The individual should always be looking for ways to increase customer satisfaction and retention. By working at Philips, the Order Management Specialist will gain invaluable experience in customer service, product knowledge, order management, and problem-solving. This is a great opportunity to take initiative and further develop one’s skillset in the tech industry.