Operational Excellence Lead Src jobs at Philips in Japan, Chiyoda

セールスオペレーションマネージャー（Emergency Care部門）

Your role:

当社のEmergency Care部門（AED・除細動器関連製品）におけるセールスオペレーションマネージャーとして、以下の業務に従事いただきます。

•製品在庫管理（米国とのコミュニケーションあり）
•売上等の営業関連データ取りまとめ
•契約関連管理

1. セールスオペレーション、プロジェクトマネジメントまたはアカウントマネジメントの経験がある方
2. 業務上英語を使用することに抵抗がない方
3. 事業の立ち上げにチャレンジしたい方
4. マルチタスクが得意な方

【就業場所】（雇入れ直後）本社（麻布台ヒルズ）（変更の範囲）会社の定める就業場所

最大20日間（2年度～5年度 20日／6年度以降 25日 付与）、CareLeave（年間10日間）、Sick

【研修制度】各種オンライン研修、入社後のサポート研修あり

【その他】PhiliFlexポイント：72,000 ポイント（1ポイント＝1円）

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

• Establishes an annual planning horizon, aligning team objectives with strategic goals and ensuring proactive preparation for upcoming initiatives, fostering strategic alignment and proactive readiness.
• Executes the organization’s strategy effectively, establishing clear success criteria and accountability levels for team members, ensuring alignment with overall goals.
• Defines, measures, and achieves key operational metrics such as performance, incidents, capacity, and availability, ensuring operational efficiency and effectiveness.
• Cultivates an environment fostering performance and quality in customer satisfaction, technical expertise, and process improvement, promoting continuous learning and development.
• Implements quality review and continuous improvement practices, addressing trends and enhancing work instructions and customer service outcomes, ensuring ongoing enhancement of service delivery standards.
• Utilizes Information Technology Infrastructure Library (ITIL) or equivalent techniques to drive operational efficiency at the business and departmental levels, optimizing processes and workflows for maximum effectiveness.
• Collaborates with internal and external stakeholders to stay abreast of technological developments, identifying trends and opportunities for innovation, fostering a culture of continuous learning and adaptation.
• Ensures the team is adequately trained and equipped to implement and support operational processes and procedures effectively, promoting proficiency and excellence.
• Provides guidance and direction to support, infrastructure, and platform professionals, facilitating their alignment with organizational objectives, fostering teamwork and collaboration.
• Holds responsibility for achieving results within the assigned competency area, including managing costs, optimizing methods, and fostering staff development, driving performance and accountability.Bachelor's / Master's Degree in Computer Science, Software Engineering, Information Technology or equivalent.
Over 10years of experience in areas such as Software Development, IT Operations or equivalent.
• Business Acumen
• Continuous Improvement
• Strategic Planning
• Project Management
• Cloud Technology
• SAFe Practices
• People Management
• Budget Management
• Operations Management
• Quality Assurance (QA)

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

Your role:

Exciting opportunity to lead the team working on Cardiac and Endovascular registration projects for Philips Image-guided Therapy, which includes novel technologies integrated by therapeutic devices and visualization systems.

• Lead the Japan IGTD CA Team and all clinical studies and evidence development projects that the team is responsible for to proceed with the plan.
• Lead developing local clinical evidence development strategy and strategic discussion with the local RA team and other related stakeholders, including Business Unit, R&D, and Market Access & Reimbursement to accelerate projects and fast serve patients.
• Proactively identify risks within clinical evaluation strategies, plans, products and propose alternate approaches.
• Provide interpretation of local regulations to BU partners and ensure necessary requirements are fully deployed.
• Stay informed of new regulations and technologies relevant to endovascular therapeutics.
• Plan and execute clinical evidence development, GCP compliance review of foreign operated clinical trials, and PMS study as a condition of approval according to the regulations and aligned with local business needs.
• Manage interactions with MHLW/PMDA/KTLs and maintain a productive working relationship.
• Manage CRO services to ensure meeting with Philips’ business needs and operational policies.
• Review and approve clinical documentation according to the GCP/GPSP requirements.
• Oversee clinical administration activities.
• Report to the Head of Japan RA/CA as a solid line and the head of IGTD CA/MA as a dotted line.

You're the right fit if:

1. Experience.

• +10 years’ experience in clinical operation including medical device.
• Experience in the Study Manager role in medical device clinical studies and GCP compliance inspections by PMDA.
• Maintains extensive knowledge of the PMD act, GCP ordinance, GPSP ordinance, ICH guidelines, and ISO13485.
• Experience or working knowledge of EVT or any cardiovascular therapeutic medical devices.

2. Skills.

• Self-motivated and able to prioritize handling multiple tasks/responsibilities.
• Capable of thinking critically, logically, and strategically
• Bachelor of Science Degree (Master preferred)
• Fluent in Japanese and English

【就業場所】（雇入れ直後） 本社（麻布台ヒルズ）（変更の範囲）会社の定める就業場所

【休暇】初年度有給休暇　最大20日間（2年度～5年度 20日／6年度以降 25日 付与）、CareLeave（年間10日間）、Sick Leave（年間最大30日間）ほか

【研修制度】 各種オンライン研修、入社後のサポート研修あり

【その他】PhiliFlexポイント：72,000 ポイント（1ポイント＝1円）

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• グローバルチームとも連携して社内の部門横断プログラム＆プロジェクトを成功に導き、会社の変革、課題解決を実現します。主なステークホルダーは、営業、マーケティング、ファイナンス、など国内社員、またグローバルPMOメンバーです。
• 大規模・複雑なプログラム＆プロジェクトマネジメント、またコンサルタント業務に関する専門知識や能力開発が可能になります。

このポジションに求められる実務経験、スキル等

• 課題発見・課題解決、進捗管理、ステークホルダーマネジメント、医療業界経験があれば尚可
• プロジェクトマネジメント(PMI-PMPを取得していると尚可)、ネゴシエーション
• 大学卒以上（文系、理系問わず）
• ビジネス英語（TOEIC 600以上であれば尚可）

【就業場所】（雇入れ直後） 本社（麻布台ヒルズ）（変更の範囲）会社の定める就業場所

【休暇】初年度有給休暇　最大20日間（2年度～5年度 20日／6年度以降 25日 付与）、CareLeave（年間10日間）、Sick Leave（年間最大30日間）ほか

【給与】基本給 年収450～600万円　ご経験により考慮します

【その他】PhiliFlexポイント：72,000 ポイント（1ポイント＝1円）

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .

KEY AREAS OF RESPONSIBILITIES:

•Plays a critical role in defining the Business Transformation strategy of the BG/Market/Function including selection of targets and priority setting between programs when needed.

•Manages portfolio of E2E Transformations and PBS/E2E deployment projects and is capable of having an overview of all transformations being deployed into B/M/F.

•Establishes a culture of Continuous Improvement by applying the Philips Excellence tools (Daily Management, Problem Solving, Kaizens, etc.) and ensures that business transformation is sustainable.

•Enables and coaches the performance improvements of the top priority business targets as determined by the BG, Market or Function Leadership Team.

•Builds and manages a pipeline

REQUIRED COMPETENCES:

•Strong business acumen

•Focuses on customers and quality

•Drives operational excellence

•Analytical Mindset

•Proven stakeholder management and influencing skills

•Experienced in applying the core Philips Excellence tools.

•Leads Change and moves the organization to outperform customer, market and internal expectations

•Strong coaching skills

JOB OVERVIEW:

Career-level professionals, who are fully qualified, experienced professionals.

• A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways.

• Has a complete knowledge of company products and services.

• Frequently interacts with customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.

• Often must lead a cooperative effort among members of a project team.

Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

• Networks with senior internal and external personnel in own area of expertise.

Normally receives little instruction on day-to-day work, general instructions on new assignments.

• Direct impact on a program size/budget € 3M

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・地域KOLの窓口対応となる。

・社内業務(売上処理、器台管理)

・その他、 緊急対応

・営業経験1年以上（法人・個人問わず）

過去入社者の8割以上が医療業界未経験者です。業界未経験の方でもOJTなどでしっかり研修致します。

【試用期間】試用期間あり（原則として入社日より6ヶ月）

【就業時間】9:00-17:30休憩時間：１時間

毎週土曜日（所定休日）、日曜日（法定休日）、国民の祝日、年末年始（12月

-1月4日）

初年度有給休暇　最大20日間（年度～5年度20日／6年度以降25日付与）、Care Leave（年間10日間）、Sick Leave（年間最大日間）ほか

年収450～600万円　ご経験により考慮します

【加入保険】社会保険（厚生年金保険、健康保険）・労働保険(雇用保険、労災保険)

【その他】PhiliFlexポイント：72,000ポイント（1ポイント＝1円）

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