Modality Leader - Igt & Dxr jobs at Philips in India

Your Role:

• Executes the sales efforts for assigned product modalities, delivers accurate business forecasting, developing and executing comprehensive strategic and tactical sales plans to achieve sales targets and market share objectives, working under limited supervision.

• Identifies new business opportunities and develops innovative approaches to penetrate new markets or expand existing market presence, leveraging deep understanding of clinical and technical aspects of the product modalities.

• Informs and advises customers on the latest technological innovations and configurations, including upgrades to existing installations, addressing inquiries and complaints to enhance customer satisfaction and achieve sales targets.

• Assists stakeholders in delivering compelling customer presentations focused on the clinical and technical components of the value proposition, strategically positioning products and services to address competitive challenges and support tender strategies and quotations.

• Maintains and updates CRM records with accurate customer interactions and sales data for products, ensuring timely data entry to support sales strategies, track engagement, and enhance customer relationships, while leveraging insights to improve sales processes and customer satisfaction.

• Supports concerned stakeholders in achieving business goals, including balanced selling and attainment of business unit annual operating plan (AOP) targets, and provides critical input for validating product forecasts and strategic planning.

• Partners with Marketing to provide strategic input on sales tools, pricing strategies, and competitive threats, enabling Marketing to effectively support Specialists and contribute to the strategic goals of the business unit.

• Prepares and presents detailed analyses, reports, and performance metrics on sales activities, customer interactions, and market trends to support informed decision-making and drive continuous improvement initiatives within the sales organization.

• Tracks industry trends, competitor activities, and customer feedback to identify opportunities for product enhancement, market expansion, and competitive advantage, providing actionable insights to drive business growth.

• Drives the implementation of continuous improvement initiatives to optimize sales processes, enhance operational efficiency, and foster a culture of innovation and excellence within the commercial unit.

• Ensures compliance with regulatory standards and Philips policies across all sales activities, maintaining high levels of quality and ethical standards in interactions with customers and stakeholders.

• Guides and develops employees to achieve organizational goals and ensures compliance with industry regulations, all while fostering a culture of impact with care.

Your Role:

• Bachelor's/ master's degree in business administration, Marketing, Sales Management or equivalent.
• 5–8+ years of MR/diagnostic imaging capital equipment sales experience.
• Proven success in tenders, solution selling, and negotiations

Onsite roles require full-time presence in the company’s facilities.

This role is an office-based role.

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You will act as a catalyst for change, working with leadership and teams at all levels to ensure that operational excellence becomes part of our daily rhythm. By combining proven lean methodologies with emerging digital and AI capabilities, you will enable faster decision-making, smarter problem-solving, and sustained competitive advantage.

Daily Management Excellence

• Design, implement, and continuously improve daily management routines to ensure visibility of performance, rapid escalation of issues, and effective countermeasure implementation.
• Coach leaders and teams on performance dialogues, tiered accountability, and visual management to embed a culture of operational discipline

Problem-Solving Maturity

• Build organizational capability to solve problems at the right level, using structured problem-solving methodologies.
• Facilitate development of problem-solving coaches and mentors across the business to achieve autonomy in continuous improvement.

Lean Deployment Leadership

• Develop and execute a long-term lean transformation roadmap aligned to business priorities.
• Facilitate kaizens, value stream mapping, and waste elimination projects with measurable and sustained impact.

AI & Digital Enablement for Excellence

• Identify and deploy AI-powered tools for process monitoring, predictive problem detection, and decision support.
• Use analytics and machine learning to enhance problem-solving effectiveness, forecast performance trends, and optimize resource allocation.
• Partner with digital teams to integrate AI into daily management systems for real-time operational insights.

Strategic and Operational Alignment

• Work with key stakeholders to align daily performance management with strategic objectives.
• Translate business goals into measurable KPIs and ensure effective governance to track progress.

Capability Building & Cultural Change

• Lead training, coaching, and mentoring efforts to strengthen operational excellence skills at all levels.
• Inspire engagement in lean and AI-enabled improvement as essential to business success.

Experience & Education

• Minimum 7 years in Continuous Improvement, Operational Excellence, or similar roles.
• Multi-industry and multi-function experience preferred; healthcare experience a plus.
• Bachelor’s degree required; MBA or advanced degree preferred.
• Lean certifications on Expert or Master level.

Core Competencies

• Proven track record in implementing and sustaining daily management systems.
• Strong facilitation skills for kaizens, problem-solving workshops, and cross-functional alignment.
• Demonstrated success in embedding lean culture and behaviors at all levels of the organization.

AI & Digital Skills

• Familiarity with AI concepts, data analytics, and process automation tools.
• Experience using digital dashboards, advanced analytics, or AI-powered problem-solving applications.
• Ability to translate operational needs into digital/AI solutions in partnership with technical teams.

Leadership & Communication

• Excellent communication skills (written and verbal) in business English.
• Strong stakeholder management and ability to operate in a matrixed organization.
• Ability to generate enthusiasm and commitment to operational excellence and AI adoption.

Onsite roles require full-time presence in the company’s facilities.

This role is an office-based role.

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Your role:

• ​Lead cross-functional healthcare initiatives using advanced modality expertise.

• Analyze clinical data to identify diagnostic or therapeutic opportunities.

• Develop innovative, evidence-based solutions for complex technical challenges.

• Oversee implementation of new procedures and protocols across departments.

• Provide consultative guidance within and beyond modality specialization.

• Evaluate feasibility and compliance of emerging healthcare technologies.

• Drive process improvements to enhance patient outcomes and operational efficiency.

• Collaborate across disciplines to support organizational goals and innovation.

• Maintain expertise in modality trends, contributing to training and strategic planning.

You're the right fit if you have:

• Master’s or bachelor’s degree with at least 8+ years of overall work experience.

• 5+ years experience in Healthcare Informatics - imaging, informatics, and clinical applications

• Technical Product Expertise – Deep understanding of informatics, cardiology, radiology, and clinical applications

• Ability to craft and deliver impactful, value-driven presentations across healthcare modalities

• Excellent stakeholder connect

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.This is a mobile role which requires travel.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

The Application Specialist is responsible for the post sales application training at new and existing IGT sites. He is responsible for pre sales demos of IGT products and support for clinical activity in his region. Develops and Maintains relationship with all the key IGT users .

Responsibilities:

• Responsible for post and presales application training for new and existing sites
• System should be successfully handed over to Users and improve customer satisfaction.
• Clinical application support to users till the time he is confident on handling the system independently.
• Developing good relations with users/clinicians
• Developing new sites as a demo/ reference site
• Application support for regional and national conferences and workshops
• Application support for Clinical activities; User meet and technicians’ CME for Knowledge transfer.
• Gather the Info about own products and competitors’ products.
• Internal sales training on key application tools.
• Responsible for creating Case studies, Clinical newsletter, testimonials.
• KOL Development and Management
• Post installation user training

Educational Qualification:

• B.Sc/M.Sc Cardiology and Imaging Sciences

Experience:

• 3+ years’ experience in Cath lab.
• Should have an acumen towards Clinical anatomy, Physiology, clinical procedures and workflow of medical system and devices.

Behavioral Competencies:

• Fluent in English, verbal and written
• Quick learner

Onsite roles require full-time presence in the company’s facilities.
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Remote Service Engineer - IGT/DXR

Your role:

• The RSE will be the Engineering specialist for his respective modality, such as IGT/DXR.

• Must demonstrate technical competency for remote support.

• They will remain updated and abreast of the latest technological developments in the modality's market and appraise the organization based on such developments and related competitive information.

• They will be the nodal point for the technical issues faced in the zone for their respective modality

• Receive, analyse, and handle complex customer technical requests and involve BU Product Support Specialists as needed. Also need to take care of customer reported problems within systems.

• Call Screening and remote support, identifying a technical problem via phone.

• RSN or other available remote tools & suggestions to field team.

  Alert handling, proactive monitoring, Tier 3 consultation

  Ensuring the Call dispatch to FSE in 30 Mins or less

  Adhering to RD update using RSW (100%)

  Ensuring the availability for T2 support during roaster.

• View customer’s entitlements, contracts, expiry dates, etc.

• Create and view diagnostic plan and work with FSE / RSE / ML

• Remote Diagnostics – must have the capability to prepare repair plan based on log analysis.

• Must demonstrate skillset for usage of PRS tools.

• OJT Sessions - Minimum 8 No's (Maximum Audience /Session) during their onsite travel to customer place.

• Drive for remote FCO implementation.

• Regular updates in Escalation (SMax Esc) for Level 2 Cases and ensuring closure.

• Ontime collaboration with L3 / ML / FSE for escalated / technically complex problems for getting quick and permanent solution.

• Field support – Onsite escalation support & site audit.

• PRS - Need to drive field team for 100% connectivity of the eligible systems.

• KPI’s – Deep knowledge for all delivery KPI’s and ensure performance within target

• Call Analysis - Technical analysis for identifying any failure pattern & timely brainstorming for same.

• Ensuring personal acceptability by the customer in appearance and behavior following Philips Health Systems policy and targets.

• To conform with Philips Health System safety standards including Patient safety, health, safety and security regulations and strict adherence to General Business Principals.

You're the right fit if:

• Must demonstrate working experience in IGT/DXR modality.

• Experience in Call Screening and remote support, identifying a technical problem via phone.

• RSN or other available remote tools & suggestions to field team.

• Alert handling, proactive monitoring, Tier 3 consultation

• Create and view diagnostic plan and work with FSE / RSE / ML

• Remote Diagnostics – must have the capability to prepare a repair plan based on log analysis.

• BE/B.Tech/ with 2-5 years of equivalent working experience in the industry

• Good Communication skills

Onsite roles require full-time presence in the company’s facilities.
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About the Organization

, MRI, X‐rays, cardiovascular system, nuclear medicine, PET‐CT, ultrasound, Patient monitoring systems, critical care and Healthcare informatics space.

Delivery:

• The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficiently.

• The FSE should demonstrate good technical and analytical skills in his work.

• The position of a FSE would entail

  Commissioning
  and
  Handing-over
  of the respective systems projects

• FSE would

  participate in Corrective Maintenance
  and would also maintain and complete the PM Schedules within the stipulated time frame

• The FSE would

  implement FCO

Service Administration

• The FSE would report all necessary information both technical and administration[Call Completion Call Reporting, PM, FCO, Installations]as per the norms

• The FSE would be responsible for proper handling ofparts/ Test&Measuring Instrumentsto ensure return of all parts with proper documents

• FSE would also be responsible for

  timely escalation
  of certain issues to the concerned technical team and work as a team to provide appropriate solution to customer.

Requirements:

• 3+ years of exp

• Experience in Service, Maintenance and installation.

This includes:

• Defining the security reference architecture for IGT products, and the realization roadmap for this architecture
• Ensuring existing and upcoming security regulations are realized in IGT products
• Spotting opportunities for commercialization of security features and enhancements
• Initiating, leading, and overseeing the realization of the security architecture through platform and product development across IGT products
• Facilitating a monthly security assessment by Philips’ Products Security Office for all IGT products

To succeed in this role, you should have the following skills and experience

• An MSc/PhD in computer science or another relevant area, and 15+ year experience in security design for embedded and cloud hosted software
• Deep understanding of Ethernet networks and how these can be optimally applied inside and across IGT products
• Experience with healthcare products and services, relevant standards such as DiCOM, HL7 and FHIR and understanding of security and privacy aspects for healthcare products.
• Demonstrated experience working in a global team on medical systems
• Ability to work in a collaborative environment, negotiate challenges, explain technical considerations and recommend solutions;
• Knows how to balance feature delivery and tech debt amortization while maintaining existing technology and innovation to satisfy business needs;
• Keep abreast of technical developments in own field through study of the literature and technical contacts
• Real passion for and energy from working with cross-site, cross-functional, dynamic teams.

Onsite roles require full-time presence in the company’s facilities.
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