Programa De Estágio Philips Desenvolve - Varginha/mg jobs at Philips in Brazil

为客户提供高质量的服务，包括安装、维修、预防性维修和升级。这个职位对于确保客户的长期满意度和忠诚度非常重要，并且在客户服务业务和销售业务的增长中发挥着非常重要的作用

您的职责是

• 为客户提供高质量的服务，包括安装、维修、预防性维修和升级
• 准备并准确及时的提供各类服务报告
• 发展和维护与客户的良好关系，确保客户满意和忠诚
• 制定并达到与客户满意度和服务质量的考核指标
• 根据需要为公司其他团队、ASP和团队成员提供支持，专注于团队协作
• 参加培训并发展相关的知识和技能
• 支持销售业务和客户服务业务
• 完成团队及公司交办的其他工作

要成功应聘本职位，您应当具备以下技能和经验

• 本科或以上学历，生物医学工程、电子电气、自动化及相关的专业
• 对医疗产品有较强的技术知识
• 良好的沟通能力，乐于与他人分享
• 自我激励和自我管理
• 能接受出差

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Your role:

You will manage the strategic & operational (business/financial) planning process and performance management with the relevant organization and drive for the delivery of the committed results. You will also ensure appropriate business action & response to changes in financial results, customer preferences and external factors.

As part of the Health Systems Japan Finance team, you are also responsible for the planning and performance management of the Cost of Organization for Health Systems Japan. In this role you will cooperate with multiple functions within Philips Japan to establish planning of the annual budgeting as well as quarterly forecasting, with the support of a financial planning & analysis resource. You will also ensure appropriate business action & response to changes in financial results or deviations against budget.

Key priorities in the role:

Achieve financial targets of Budget/Forecast (OIT, Sales, Gross Margin, EBIT).

Implemented best practices w

Accomplish both soft and hard goals in key areas of responsibilities and be a trusted partner to the business leader and the management teams.

・10+ years of progressive Finance experience, gained in a large matrix organization, preferably international environment.

・Post-graduate qualification like MBA, MSc, CFA, CPA, CMA is a pre.

・Intellectual capacity to digest complex information, see trends and analysis through data and translate this into concrete actions.

・Strong problem solving capabilities and continuous improvement trackrecord

・Curious mindset, with excellent communication skills in both Japanese and English.

・Advanced technical skills in Excel, Digital Data Analytics Tools experience (e.g. PowerBI, Tableau) ERP (SAP preferred), and PowerPoint.

・Ability to balance speed and accuracy

【休暇】初年度有給休暇　最大20日間（2年度～5年度 20日／6年度以降 25日 付与）、CareLeave（年間10日間）、Sick Leave（年間最大30日間）ほか

【研修制度】 各種オンライン研修、入社後のサポート研修あり

【その他】PhiliFlexポイント：72,000 ポイント（1ポイント＝1円）

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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Your responsibilities

• Driving the definition, development and introduction of product that bring ever-more rewarding and enjoyable experiences to consumers by meeting their needs. You will translate in-depth market, consumer and shopper insights, as well as competitive analyses into winning concepts. You will then integrate these new concepts into product roadmaps, develop and bring the concept from idea to market with communication.

• Steer the product development (PDLM) process from start to end, taking initial ideas through to product development and market introduction.

• Interact with various disciplines including Innovation, Technology & Development departments, internal and external Design agencies, manufacturing units or external suppliers, marketing management, marketing communication and international sales organizations.

• Work together with external partners to drive the propositions and maximize success.

• Help to extend the lifecycle of existing products by contributing with your marketing views.

• Interact on a regular basis with our marketing teams in key markets and ensure a successful product launch that fits with the local market needs.

We welcome you to a challenging, innovative environment with great opportunities for you to explore.
We are looking for

• Master degree in Business Administration, Marketing or related fields with excellent academic track record, preferably an MBA

• Minimum 8 years of working experience in a product development or a similar role within a consumer-oriented product company.

• Knowledge of the dynamics of marketing / brand management of consumer products/FMCG including new product / category introductions.

• Proven record of accomplishment with global consumer / retail brands with a demonstrated ability to work with multiple and diverse markets.

• Strong analytical and communication skills.

• Excellent project management skills and broad interests that allow you to create multi-disciplinary environments that inspire and motivate others.

• Ability to collaborate with local marketing, and sales teams, and create network within and outside the organization

In return, we offer you

A challenging and diverse position in an innovative company. You will have the ability to grow both your professional and personal skills. You will have freedom to perform your job independently.

Your role:

• The Proactive / Connectivity Expert will be the Engineering specialist for their respective modality, such as MR, CT

• Must demonstrate technical competency for remote support.

• They will remain updated abreast with the latest technological developments of the modality in the market and appraise the organization with such developments & related competitive information.

• They will be the nodal point for the technical issues faced in zone for their respective modality.

• RSN or other available remote tools & suggestions to field team

• Alert handling, Pro-active monitoring.

You're the right fit if:

• BE/B.Tech in Electronics/Electricals/Instrumentations engineering

• Minimum 1-2 years of experience in the remote service of specific product lines

• Deep knowledge of all delivery KPI’s and ensure performance within target Call Analysis.

• Technical analysis for identifying any failure pattern & timely brainstorming for same.

• Remote Diagnostics – must have the capability to prepare repair plan based on log analysis.

• Must demonstrate skillset for usage of PRS tools.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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• Provide product industrialization engineering support for the medical products;

• Collaborate with business stakeholders and based on findings submit recommendations for business processes;

• Work as an integrator together with experts and stakeholders from in- and outside the Supply Chain management function, including Quality & Regulatory etc;

• Facilitate data mapping and data verification sessions;

• Create/Update/Support Training;

• Assist and lead continuous improvement through Lean methodologies.

• Currently pursuing a Bachelor Degree in Engineering or technical field;

• Strong interpersonal and communication skills both in English and Portuguese;

• A methodical and effective approach to troubleshooting and problem-solving;

• The ability to work in a cross-functional environment, including remote locations;

• A strong eagerness to gain experience with Installation Qualification, Operational Qualification, and Performance Qualification validation strategies.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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Head- Govt Sales

Government sales head manages the sales function for the assigned BG(s) in the Market in order to maximize sales, volumes and revenues and ensure the right organization and structure is in

place to deliver on the sales objectives

Your role is to:

• Manages the sales function in the Markets order to maximize sales, volumes and revenues for assigned portfolio, across regions.
• Develop clear and achievable strategies, objectives and tactical plans based on segmentation, customer needs / customer centricity and market conditions synchronized with the BMC objectives.
• Ensure sales efforts align with and support organizational strategy, SPoR (both long and short-term), and BMC plans.
• Establishes key sales commercial and operations plans including processes and strategies for: distribution, contracting, business planning, sales comp., forecasting, budgeting, and KPI selection.
• Contributes to marketing plan: product prices and sales priorities, and responsible for price realization.
• Has the authority and accountability to negotiate contracts and prices within the limits of the sales plan and sales policy.
• Gains and maintains market information and knowledge in order to obtain and maintain the targeted market shares across assigned product portfolio.
• Ensure un-compromised implementation of the standard Philips business processes, quality standards and standards of business conduct according to Philips policies.
• Responsible for compliance performance within the district and for reporting compliance issues quality & regulatory functions (for management review purposes).

Key Competencies

• Strategic Vision

• Specific market to explore within a country
• Cross-functional Collaboration

• Crisis Management

• Leadership and Team Development

• Operational Excellence

You’re the right fit if you have

• Responsible for government sales and partnership with customers in a country or key market.
• Responsible for creation and implementation of the sales strategy and the Sales Plan, including sales forecasts, and AOP.
• Leads govts sales team (Sales Specialists in the markets), working closely with account managers, operations and marketing and services in the market, as well as other functions (e.g Finance, BT, Q&R, etc) in the Marke
• Deployment of aligned sales and distribution strategy, in cooperation with marketing and other functions.
• Small product portfolio may be a new product/market combination.
• Improvement of sales at existing customers, improvement of customer satisfaction.
• Finds new customers within given strategy.
• Business magnitude: 630 Cr INR.

Minimum requirements:

• University degree and 16+ years of relevant experience with a solid track record in government sales and management of sales teams in B2B/ B2C.
• Working in multi-channel (direct/indirect) environments and e-commerce.
• Experience in matrix organizations, and cross-functional experience,
• Solution/consultative sales.
• Certified LEAN Advance

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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Learn more about our commitment to diversity and inclusion .

Work authorization is a precondition of employment. The company will not consider who require sponsorship for a work-authorized visa, now or in the future.