Sd Global Enterprise Product Marketing jobs at Paypal in United States, Toledo

This job establishes a cohesive product vision and strategy across the company, leading product strategy development with cross-functional teams. It balances innovative design with technical implementation while meeting regulatory requirements and customer needs. The focus is on enhancing customer experience, using metrics for product success, and standardizing analytics and market research for data-driven decisions. Responsibilities include ensuring product profitability, leading operational reviews, and collaborating with global partners to maximize efficiency in a dynamic environment.

Essential Responsibilities:

• Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders.
• Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others

Additional Responsibilities:

• Develop and deliver on the Venmo Debit product roadmap by following the stages of the product development lifecycle within the Consumer Financial Services business unit
• Participate in business planning to inform decision making on key initiatives tied to the goals of the business
• Participate in cross-functional capacities to influence the product roadmap and the prioritization of activities that deliver on financial targets and metrics
• Be accountable for the Venmo Debit Card product team – which includes but not limited to, career development, team collaboration and performance assessments and driving employee satisfaction within their roles
• Act as the end-to-end product leader to stakeholders and peers across Venmo and PayPal, effectively communicating product roadmaps, priorities and challenges
• Work closely with the core stakeholders to deliver on the product roadmap by quarter and year
• Stay informed about industry trends, product strategies and potential opportunities to help maintain Venmo’s leadership position in the market.

Preferred Qualifications:

• Proven experience in creating, grooming and delivering on product roadmaps and strategies (including acquisition, engagement and retention based roadmaps), preferably within the financial services or fintech industry.
• Strong understanding of the product development lifecycle and associated artifacts, deliverables and documented plans
• Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics
• Excellent analytical, problem-solving, and decision-making skills
• Ability to work collaboratively with cross-functional teams and manage multiple stakeholders
• Strong, effective communication and presentation skills
• A passion for innovation and a customer-centric mindset

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

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Our Benefits:

Any general requests for consideration of your skills, please

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The Manager, Global Collections Compliance ensures that collections and recoveries activities adhere to all applicable laws, regulations, and internal policies. Serving on the Second Line of Defense (SLOD) within the Fair and Responsible Practices (FRP) organization, this role partners closely with Legal, SLOD Stakeholders, Operations, and Product teams to uphold consumer protection standards (e.g., FDCPA, UDAAP). Key responsibilities include providing governance and oversight of compliance requirements and controls, as well as offering consultative guidance to first line partners in a fast paced and dynamic environment to promote effective compliance and risk management across collections operations.

Essential Responsibilities:

• Identify issues and recommend best practices for risk management within the organization.
• Lead functional projects and programs that enhance risk assessment and mitigation efforts.
• Collaborate with teams to analyze business trends and their implications for risk management.
• Contribute to process improvements that enhance the effectiveness of risk management strategies.
• Provide guidance and support to team members in executing risk management initiatives.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

In your day-to-day role you will:

• Develop, implement, and maintain the Compliance Management System (CMS) for collections, ensuring adherence to relevant laws (FDCPA, Reg F, TCPA, FCRA, UDAAP, SCRA, GLBA) and state-level collection requirements.

• Monitor and interpret regulatory changes affecting collections and communicate actionable guidance and updates to stakeholders across the organization.

• Collaborate with collections, legal, operations, and product teams to integrate compliance best practices into daily processes and new initiatives.

• Create, update, and deliver compliance policies, procedures, and training to staff and vendors, fostering a risk-aware culture and ethical collections practices.

• Support and develop monitoring and testing strategies, andcoordinate internal/external audits, regulatory examinations, and responses to compliance inquiries relating to collections.

• Oversee compliance risk assessments, recommend and track remediation plans, and monitor progress in collaboration with business partners.

• Serve as a subject matter expert on collection laws and regulations, providing guidance for process improvements and third-party vendor risk management.

• Prepare reports and presentations for senior leadership summarizing key issues, compliance metrics, audit outcomes, and regulatory trends.

• Provide regulatory and compliance guidance on all related collections requirements and obligations related to applicable products and services.

• Review Collections communications templates, models, and strategy changes

• Review and assist in the triage of collections-related complaints for appropriate monitoring, tracking and escalations.

• Coordinate with Legal, Compliance, and business partners on collections related Incident and Issue Management remediation efforts.

What do you need to bring:

• 5–7+ years of experience in compliance, risk management, audit, or regulatory oversight, preferably within collections, recoveries, or consumer credit operations.

• Demonstrated knowledge of collections-related regulations, including:

  • Fair Debt Collection Practices Act (FDCPA)

  • Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)

  • Consumer Financial Protection Bureau (CFPB) guidance

  • Fair Credit Reporting Act (FCRA) and other applicable consumer protection laws.

• Demonstrates a proactive approach by identifying potential compliance risks in collections and taking initiative to enhance the organization’s compliance posture and operational effectiveness, while continually enhancing the rigor and execution of compliance routines to support scalability and the speed of First Line of Defense (FLOD) change.

• Proven experience developing and maintaining compliance programs, controls, and monitoring frameworks specific to collections or consumer servicing functions.

• Experience in conducting or supporting monitoring, testing, or quality assurance reviews to assess regulatory adherence and control effectiveness.

• Skilled in collaborating with first and second line of defense teams, including Legal, Operations, and Risk, to develop and implement compliance solutions.

• Experience supporting third-party oversight or vendor management programs for collections agencies or servicing partners.

• Strong understanding of governance structures, Issue Management, and root cause analysis related to compliance incidents.

• Excellent communication and presentation skills, with the ability to clearly explain regulatory expectations and influence cross-functional stakeholders.

• Bachelor’s degree required; advanced degree or certifications (e.g., CRCM, CAMS, CCEP) preferred.

• Ability to interpret policy and regulatory requirements and apply them in practice.

• High energy and creativity, and the desire to work in a growing and changing environment.

Travel Percent:

0 Bachelors Degree or Equivalent (Required) • CAMS – Certified Ant-Money Laundering Specialist or CRCM – Certified Regulatory Compliance Manager preferred - ABA

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $100,500 to $173,250

Our Benefits:

Any general requests for consideration of your skills, please

This job will collaborate internally, influence processes, and determine appropriate actions to enhance quality and efficiency. You will work independently and recommend solutions to improve business outcomes.

Essential Responsibilities:

• Collaborate with internal teams to influence process quality.
• Determine appropriate actions for process improvements.
• Recommend solutions to enhance efficiency and effectiveness.
• Monitor and manage account health and performance.
• Provide analytical insights to support business decisions.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $150,000 to $248,600

Our Benefits:

Any general requests for consideration of your skills, please

The ESS provides outbound/proactive and inbound/reactive support, maintenance and consultation, providing assigned merchants with effective issue resolution within established SLAs, supporting merchant servicing actions and ensuring operational excellence to maximize merchant health.The individual acts as the first point of contact for all servicing requests and advocates for their assigned portfolio of accounts.

Essential Responsibilities:

• Develops strategic engagement plans that anticipate client needs and enhance satisfaction. Facilitates workshops or training sessions to deepen client relationships.
• Creates and implements communication strategies that promote clarity and engagement. Provides coaching to peers on effective communication techniques.
• Acts as a subject matter expert, guiding clients on advanced product applications and troubleshooting complex issues. Shares knowledge with team members.
• Acts as a subject matter expert, guiding clients on advanced product applications and troubleshooting complex issues. Shares knowledge with team members.
• Leads discussions on market trends that impact client strategies, offering proactive advice to help clients adapt to changes.
• Designs and implements comprehensive solutions that address complex client challenges, ensuring alignment with overall account strategies.
• Oversees resolution processes for high-impact client issues, ensuring thorough communication and follow-up with stakeholders.
• Develops systems to track and analyze client interactions, identifying patterns that inform proactive service interventions.
• Builds strong relationships with key clients, ensuring their voices are represented in organizational decisions and strategy.
• Analyzes feedback trends to identify areas for improvement and collaborates with cross-functional teams to implement changes based on merchant insights, enhancing overall service delivery.
• Proactively seeks and proposes tailored growth opportunities based on merchant needs and business goals, using data and insights to support recommendations.
• Develops and executes initiatives aimed at increasing merchant satisfaction, such as loyalty programs or customized service offerings, measuring their effectiveness through metrics.

Expected Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $94,000 to $156,200

Our Benefits:

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us

Any general requests for consideration of your skills, please

As the Director, Payments Enterprise Risk Management, you will play a critical leadership role in overseeing risks tied to payment network operations, transaction flows, and financial exposures. You will design and drive an enterprise-wide risk strategy that ensures operational excellence, fraud prevention, regulatory compliance, and long-term resilience of PayPal’s global payments ecosystem.

Essential Responsibilities:

• Establish overall business or technical strategy for risk management with significant impact on operations.
• Influence executive-level decision-making through strategic risk assessments and recommendations.
• Partner with stakeholders to implement strategies that reduce or transfer identified risks.
• Monitor and analyze risk exposure to ensure alignment with organizational objectives.
• Lead initiatives that contribute to long-term sustainability and resilience in the face of uncertainty.

Expected Qualifications:

• Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

Risk Strategy & Governance

• Design and execute PayPal’s enterprise-wide payments risk strategy as part of the second line of defense across fraud, credit, liquidity, and operational risk.
• Establish frameworks for risk assessment, prioritization, and control design, aligning strategies across business functions and geographies.
• Lead operational risk committees and contribute to senior leadership forums, providing regular insights and recommendations to executives and the board.

Holistic Payments Risk Oversight

• Oversee end-to-end risk assessments of payment operations, including reconciliation, ledger integrity, settlement, and exception management.
• Lead efforts to mitigate risks tied to network processing, infrastructure failures, payment fraud, anomalies, processing errors, and vendor exposures.
• Identify, monitor, and report key risk indicators (KRIs) and operational loss events; ensure effective remediation and prevention plans.

Operational Resilience & Controls

• Develop and enhance operational controls to strengthen payment processing integrity, scalability, and fraud defenses.
• Oversee risk modeling initiatives to proactively identify vulnerabilities in transaction networks and implement practical responses.
• Lead incident management, including escalation, investigation, root cause analysis, containment, and remediation.
• Partner with business, technology, compliance, and governance teams to implement process enhancements that improve resilience.

Partnership & Collaboration

• Build strong relationships with payment networks, regulators, financial institutions, and processing partners to strengthen trust and reduce ecosystem-wide risks.
• Partner with fraud, compliance, credit, liquidity, product, engineering, treasury, legal, and other teams to ensure comprehensive risk coverage.
• Provide strategic risk guidance on new payment products, projects, and technology deployments.

Leadership & Culture

• Inspire and mentor diverse talent within risk and payments teams, fostering collaboration, innovation, and accountability.
• Act as a thought leader in advancing PayPal’s capabilities in payments risk, operational resilience, fraud management, and governance.

Minimum Qualifications

• Bachelor’s degree in business, finance, or related field; advanced degree preferred.
• 12–15+ years of experience in payments, operational risk, fraud prevention, enterprise risk management, or financial regulation.
• In-depth expertise in payment systems, settlement processes, and risk frameworks (SOX, COSO, or equivalent).
• Proven track record of success in complex financial or fintech environments.

Preferred Qualifications

• Experience with high-volume, high-value payment networks in a fintech, payments processor, or financial institution.
• Strong technical acumen for collaborating with engineering and risk teams on tools, models, and algorithms.
• Familiarity with global payment requirements, fraud trends, regulatory standards, and compliance practices.
• Exceptional leadership, communication, and executive influencing skills.
• Demonstrated ability to build cross-functional and external partnerships.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Our Benefits:

Any general requests for consideration of your skills, please

This role reports to the AML BSA Officer and Global Chief Compliance Officer at PayPal Inc. As part of the leadership team, you will promote a strong compliance culture, execute second line of defense duties, and advise business functions enterprise-wide. You will lead financial crime compliance oversight, focusing on AML and KYC, and provide strategic guidance to senior leaders to strengthen compliance and risk management programs.

Essential Responsibilities:

• Develop and articulate a clear vision and strategy for risk management aligned with PayPal's overall strategy.
• Collaborate with stakeholders to assess and mitigate risks impacting operations and assets.
• Inspire and lead teams to implement long-term sustainability and financial stability strategies.
• Monitor and evaluate risk exposure to ensure compliance and safeguard the organization’s reputation.
• Provide key inputs and guidance as an industry leader to influence decision-making at the executive level.

Minimum Qualifications:

• Minimum of 18 years of relevant work experience and a Bachelor's degree or equivalent experience.

Meet our team:

• This role will be responsible for financial crimes compliance decisions (PayPal’s approach to Anti-money Laundering (AML) and other illicit financing controls) made within PayPal’s Global business units.

Job Description:

Your way to Impact

• You will lead a team that works closely with Global Financial Crimes and Product stakeholders to develop compliance requirements that achieve business goals while balancing financial crime compliance obligations and risks.
• You will foster and provide thought leadership to cross-functional Global Financial Crimes senior leaders on AML and Counter Terrorist Financing (CFT) considerations to achieve compliance objectives

Your day-to-day

In your day-to-day role you will:

• Lead a team of second-line compliance experts to advise senior leadership and business clients on PayPal’s GFC program
• Work collaboratively with first-line senior GFC leaders to develop/enhance GFC-relatedpolicies/procedures/playbooks,implement analytics tools/technology (including defining requirements), oversee vendor engagements and develop analytics solutions across PayPal’s internal ecosystem

• Develop close working relationships with key leaders and stakeholders within Legal, Compliance, Corporate Development, Global Regulatory Relations, Government Relations, Finance, Treasury, Tax, and Human Resources functions
• Participate inrelationship-buildingand ongoing program reviews by external stakeholders, including regulators, bank partners, and law enforcement
• Providing high quality AML/CFT subject matter expertise in a clear, solution-oriented, and customer-focused manner
• Collaborate with Market Compliance Money Laundering Risk Officers (MLROs) on global-related initiatives (e.g., United Kingdom, Singapore, etc.)
• Serve as the second-line of defense leader for PayPal’s AML/KYC programs (e.g., providegovernance/oversight,assist with B oardreporting/presentations,etc.)

What do you need to bring

• Extensive experience in financial technology and financial crime risk management including, AML compliance, law enforcement, payment systems, digital assets, financial regulation, or investigations
• Proven leadership skills with the ability to manage and advise on driving positive outcomes between compliance and business leaders
• Excellent project management skills, well organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure
• A high-level of intellectual, professional, and interpersonal agility/flexibility, combined with stronganalytical/problem-solvingskills
• Strong ability to inspire/foster an inclusive/diverse culture
• Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation
• Ability to communicate complex matters in a simple and clear manner
• Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

Our Benefits:

Any general requests for consideration of your skills, please

This role requires deep expertise in merchant underwriting and the payments ecosystem, exceptional organizational skills, the ability to communicate across all levels of the organization and proven ability to influence change within a complex and fast-paced organization.

Position Responsibilities:

• Directly manage a global team of risk professionals supporting onboarding and ongoing reviews of PayPal’s merchant customer segments globally
• Partner with second line Financial Risk Oversight teams and first line data science teams to implement risk appetite statements, support ongoing analysis of macroeconomic trends and enhance ongoing monitoring
• Provide subject matter expertise and tailored deal guidance for complex global merchant onboarding opportunities, including briefings for senior leadership and direct merchant advisory discussions at the executive level where appropriate
• Identify control opportunities for new and existing industry verticals or market expansions
• Partner with technology teams to oversee requirements and the development of tools to support enhanced risk reviews and decision-making
• Serve as the primary lead on merchant risk matters with payment ecosystem partners, including acquiring banks and card networks

Requirements:

• 10+ years of experience in underwriting and risk management in the payments industry
• 5+ years of leadership experience, including managing teams of 10 or more people
• Excellent analytical skills and ability to identify and mitigate risk
• Strong communication and interpersonal skills, with the ability to build relationships and influence others
• Extensive knowledge of industry regulations and compliance requirements
• Experience with complex merchant underwriting, including deal structuring and risk assessment
• Experience working with external stakeholders, including financial partners and
• Proven ability to navigate a continuously changing global regulatory ecosystem
• Exceptional interpersonal and influencing skills, with the ability to partner effectively at multiple levels and across disciplines
• Proven ability to exhibit agility in navigating from current state to proposed solutions
• Exceptional written and oral communication skills
• Experience creating and delivering presentations to executive audiences, regulators/external stakeholders

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

P

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.