Help Center Strategy & Optimization Mgr jobs at Paypal in United States, Toledo
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Toledo
3 jobs found
17.08.2024
PP
PayPal Help Center Strategy & Optimization Mgr United States, Ohio, Toledo
Design and implement self-service strategies for Help Center channels, including knowledge base, FAQs, and community forums, and integrate with other channels like chatbots and IVRs to enhance customer experience and...
World class strategic and analytical thinking, with a demonstrated ability to synthesize multiple sources of information (quantitative and qualitative) to solve complex problems in a structured, data-driven way. End-to-end management...
Design and implement self-service strategies and solutions across IVR and other channels like Chatbot, Help Center, and Community to enhance self-service and customer experience. Define the channel roadmap, develop business...
Design and implement self-service strategies for Help Center channels, including knowledge base, FAQs, and community forums, and integrate with other channels like chatbots and IVRs to enhance customer experience and...
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