Dir Network Payments Compliance Oversight jobs at Paypal in United States, Toledo

The Manager, Global Collections Compliance ensures that collections and recoveries activities adhere to all applicable laws, regulations, and internal policies. Serving on the Second Line of Defense (SLOD) within the Fair and Responsible Practices (FRP) organization, this role partners closely with Legal, SLOD Stakeholders, Operations, and Product teams to uphold consumer protection standards (e.g., FDCPA, UDAAP). Key responsibilities include providing governance and oversight of compliance requirements and controls, as well as offering consultative guidance to first line partners in a fast paced and dynamic environment to promote effective compliance and risk management across collections operations.

Essential Responsibilities:

• Identify issues and recommend best practices for risk management within the organization.
• Lead functional projects and programs that enhance risk assessment and mitigation efforts.
• Collaborate with teams to analyze business trends and their implications for risk management.
• Contribute to process improvements that enhance the effectiveness of risk management strategies.
• Provide guidance and support to team members in executing risk management initiatives.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

In your day-to-day role you will:

• Develop, implement, and maintain the Compliance Management System (CMS) for collections, ensuring adherence to relevant laws (FDCPA, Reg F, TCPA, FCRA, UDAAP, SCRA, GLBA) and state-level collection requirements.

• Monitor and interpret regulatory changes affecting collections and communicate actionable guidance and updates to stakeholders across the organization.

• Collaborate with collections, legal, operations, and product teams to integrate compliance best practices into daily processes and new initiatives.

• Create, update, and deliver compliance policies, procedures, and training to staff and vendors, fostering a risk-aware culture and ethical collections practices.

• Support and develop monitoring and testing strategies, andcoordinate internal/external audits, regulatory examinations, and responses to compliance inquiries relating to collections.

• Oversee compliance risk assessments, recommend and track remediation plans, and monitor progress in collaboration with business partners.

• Serve as a subject matter expert on collection laws and regulations, providing guidance for process improvements and third-party vendor risk management.

• Prepare reports and presentations for senior leadership summarizing key issues, compliance metrics, audit outcomes, and regulatory trends.

• Provide regulatory and compliance guidance on all related collections requirements and obligations related to applicable products and services.

• Review Collections communications templates, models, and strategy changes

• Review and assist in the triage of collections-related complaints for appropriate monitoring, tracking and escalations.

• Coordinate with Legal, Compliance, and business partners on collections related Incident and Issue Management remediation efforts.

What do you need to bring:

• 5–7+ years of experience in compliance, risk management, audit, or regulatory oversight, preferably within collections, recoveries, or consumer credit operations.

• Demonstrated knowledge of collections-related regulations, including:

  • Fair Debt Collection Practices Act (FDCPA)

  • Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)

  • Consumer Financial Protection Bureau (CFPB) guidance

  • Fair Credit Reporting Act (FCRA) and other applicable consumer protection laws.

• Demonstrates a proactive approach by identifying potential compliance risks in collections and taking initiative to enhance the organization’s compliance posture and operational effectiveness, while continually enhancing the rigor and execution of compliance routines to support scalability and the speed of First Line of Defense (FLOD) change.

• Proven experience developing and maintaining compliance programs, controls, and monitoring frameworks specific to collections or consumer servicing functions.

• Experience in conducting or supporting monitoring, testing, or quality assurance reviews to assess regulatory adherence and control effectiveness.

• Skilled in collaborating with first and second line of defense teams, including Legal, Operations, and Risk, to develop and implement compliance solutions.

• Experience supporting third-party oversight or vendor management programs for collections agencies or servicing partners.

• Strong understanding of governance structures, Issue Management, and root cause analysis related to compliance incidents.

• Excellent communication and presentation skills, with the ability to clearly explain regulatory expectations and influence cross-functional stakeholders.

• Bachelor’s degree required; advanced degree or certifications (e.g., CRCM, CAMS, CCEP) preferred.

• Ability to interpret policy and regulatory requirements and apply them in practice.

• High energy and creativity, and the desire to work in a growing and changing environment.

Travel Percent:

0 Bachelors Degree or Equivalent (Required) • CAMS – Certified Ant-Money Laundering Specialist or CRCM – Certified Regulatory Compliance Manager preferred - ABA

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $100,500 to $173,250

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Provide clear focused strategy and business priorities for your organization.
• Establish global relationships throughout the organization to ensure excellent information flow and feedback on impacts of process, policy, and product changes.
• Liaise with peers in other parts of the organization to align strategy and meet common goals.
• lead global programs of work beyond the core functional deliverables to drive process improvement and alignment, employee engagement, and leadership initiatives in global financial crimes and consumer protections and across Risk Management.
• Maintain a high level of subject matter expertise to coach, guide and influence other leaders and business managers toward process, policy, product, and organizational changes.
• Participate in the design and execution of the strategic direction and execution of the Risk Operations Program
• Drive multiple large projects to move the business forward.
• Strengthen the overall business governance and operating model for the best-in-class Risk Operations organization

Expected Qualifications:

• Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $123,500 to $212,850

Our Benefits:

Any general requests for consideration of your skills, please

As the Director, Payments Enterprise Risk Management, you will play a critical leadership role in overseeing risks tied to payment network operations, transaction flows, and financial exposures. You will design and drive an enterprise-wide risk strategy that ensures operational excellence, fraud prevention, regulatory compliance, and long-term resilience of PayPal’s global payments ecosystem.

Essential Responsibilities:

• Establish overall business or technical strategy for risk management with significant impact on operations.
• Influence executive-level decision-making through strategic risk assessments and recommendations.
• Partner with stakeholders to implement strategies that reduce or transfer identified risks.
• Monitor and analyze risk exposure to ensure alignment with organizational objectives.
• Lead initiatives that contribute to long-term sustainability and resilience in the face of uncertainty.

Expected Qualifications:

• Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

Risk Strategy & Governance

• Design and execute PayPal’s enterprise-wide payments risk strategy as part of the second line of defense across fraud, credit, liquidity, and operational risk.
• Establish frameworks for risk assessment, prioritization, and control design, aligning strategies across business functions and geographies.
• Lead operational risk committees and contribute to senior leadership forums, providing regular insights and recommendations to executives and the board.

Holistic Payments Risk Oversight

• Oversee end-to-end risk assessments of payment operations, including reconciliation, ledger integrity, settlement, and exception management.
• Lead efforts to mitigate risks tied to network processing, infrastructure failures, payment fraud, anomalies, processing errors, and vendor exposures.
• Identify, monitor, and report key risk indicators (KRIs) and operational loss events; ensure effective remediation and prevention plans.

Operational Resilience & Controls

• Develop and enhance operational controls to strengthen payment processing integrity, scalability, and fraud defenses.
• Oversee risk modeling initiatives to proactively identify vulnerabilities in transaction networks and implement practical responses.
• Lead incident management, including escalation, investigation, root cause analysis, containment, and remediation.
• Partner with business, technology, compliance, and governance teams to implement process enhancements that improve resilience.

Partnership & Collaboration

• Build strong relationships with payment networks, regulators, financial institutions, and processing partners to strengthen trust and reduce ecosystem-wide risks.
• Partner with fraud, compliance, credit, liquidity, product, engineering, treasury, legal, and other teams to ensure comprehensive risk coverage.
• Provide strategic risk guidance on new payment products, projects, and technology deployments.

Leadership & Culture

• Inspire and mentor diverse talent within risk and payments teams, fostering collaboration, innovation, and accountability.
• Act as a thought leader in advancing PayPal’s capabilities in payments risk, operational resilience, fraud management, and governance.

Minimum Qualifications

• Bachelor’s degree in business, finance, or related field; advanced degree preferred.
• 12–15+ years of experience in payments, operational risk, fraud prevention, enterprise risk management, or financial regulation.
• In-depth expertise in payment systems, settlement processes, and risk frameworks (SOX, COSO, or equivalent).
• Proven track record of success in complex financial or fintech environments.

Preferred Qualifications

• Experience with high-volume, high-value payment networks in a fintech, payments processor, or financial institution.
• Strong technical acumen for collaborating with engineering and risk teams on tools, models, and algorithms.
• Familiarity with global payment requirements, fraud trends, regulatory standards, and compliance practices.
• Exceptional leadership, communication, and executive influencing skills.
• Demonstrated ability to build cross-functional and external partnerships.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Our Benefits:

Any general requests for consideration of your skills, please

This role reports to the AML BSA Officer and Global Chief Compliance Officer at PayPal Inc. As part of the leadership team, you will promote a strong compliance culture, execute second line of defense duties, and advise business functions enterprise-wide. You will lead financial crime compliance oversight, focusing on AML and KYC, and provide strategic guidance to senior leaders to strengthen compliance and risk management programs.

Essential Responsibilities:

• Develop and articulate a clear vision and strategy for risk management aligned with PayPal's overall strategy.
• Collaborate with stakeholders to assess and mitigate risks impacting operations and assets.
• Inspire and lead teams to implement long-term sustainability and financial stability strategies.
• Monitor and evaluate risk exposure to ensure compliance and safeguard the organization’s reputation.
• Provide key inputs and guidance as an industry leader to influence decision-making at the executive level.

Minimum Qualifications:

• Minimum of 18 years of relevant work experience and a Bachelor's degree or equivalent experience.

Meet our team:

• This role will be responsible for financial crimes compliance decisions (PayPal’s approach to Anti-money Laundering (AML) and other illicit financing controls) made within PayPal’s Global business units.

Job Description:

Your way to Impact

• You will lead a team that works closely with Global Financial Crimes and Product stakeholders to develop compliance requirements that achieve business goals while balancing financial crime compliance obligations and risks.
• You will foster and provide thought leadership to cross-functional Global Financial Crimes senior leaders on AML and Counter Terrorist Financing (CFT) considerations to achieve compliance objectives

Your day-to-day

In your day-to-day role you will:

• Lead a team of second-line compliance experts to advise senior leadership and business clients on PayPal’s GFC program
• Work collaboratively with first-line senior GFC leaders to develop/enhance GFC-relatedpolicies/procedures/playbooks,implement analytics tools/technology (including defining requirements), oversee vendor engagements and develop analytics solutions across PayPal’s internal ecosystem

• Develop close working relationships with key leaders and stakeholders within Legal, Compliance, Corporate Development, Global Regulatory Relations, Government Relations, Finance, Treasury, Tax, and Human Resources functions
• Participate inrelationship-buildingand ongoing program reviews by external stakeholders, including regulators, bank partners, and law enforcement
• Providing high quality AML/CFT subject matter expertise in a clear, solution-oriented, and customer-focused manner
• Collaborate with Market Compliance Money Laundering Risk Officers (MLROs) on global-related initiatives (e.g., United Kingdom, Singapore, etc.)
• Serve as the second-line of defense leader for PayPal’s AML/KYC programs (e.g., providegovernance/oversight,assist with B oardreporting/presentations,etc.)

What do you need to bring

• Extensive experience in financial technology and financial crime risk management including, AML compliance, law enforcement, payment systems, digital assets, financial regulation, or investigations
• Proven leadership skills with the ability to manage and advise on driving positive outcomes between compliance and business leaders
• Excellent project management skills, well organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure
• A high-level of intellectual, professional, and interpersonal agility/flexibility, combined with stronganalytical/problem-solvingskills
• Strong ability to inspire/foster an inclusive/diverse culture
• Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation
• Ability to communicate complex matters in a simple and clear manner
• Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Establish overall business or technical strategy for risk management with significant impact on operations.
• Influence executive-level decision-making through strategic risk assessments and recommendations.
• Partner with stakeholders to implement strategies that reduce or transfer identified risks.
• Monitor and analyze risk exposure to ensure alignment with organizational objectives.
• Lead initiatives that contribute to long-term sustainability and resilience in the face of uncertainty.

Minimum Qualifications:

• Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

• 15+ years of experience in financial technology, payment network compliance, systems, financial regulation, or related field
• Proven track record in driving positive outcomes between compliance and business leaders
• Excellent project management skills, well organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure
• A high level of intellectual, professional, and interpersonal agility/flexibility, combined with stronganalytical/problem-solvingskills
• Strong ability to inspire/foster an inclusive/diverse culture
• Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation
• Ability to communicate complex matters in a simple and clear manner
• Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment
• Excellent ability to analyze risks in complex business processes and recommend controls to mitigate those risks

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Our Benefits:

Any general requests for consideration of your skills, please

Senior Director, Global Executive recruiting

Strategic Leadership

• Develop and implement a global executive recruiting strategy aligned with the company's overall business objectives.
• Oversee the entire executive recruitment process, from sourcing to onboarding.
• Build and lead a high-performing global executive recruiting team.
• Foster a culture of innovation and excellence within the team.
• Ability to analyze complex situations and make clear and strategic recommendations for business leaders and their teams.
• Provide thought leadership and support on advancing Diversity, Inclusion, Equity & Belonging strategies.

Talent Acquisition

• Develop and execute a comprehensive, integrated recruiting strategy to attract and hire top talent for Executive roles, enhancing PayPal's position as a leader in the Fintech industry.

• Negotiate competitive compensation packages and employment contracts.
• Ensure a seamless onboarding experience for new executive hires.
• Build credibility and trust with leaders and employees across all levels.
• Deep business acumen and collaborative approach, with the executional know-how of building & scaling programs globally through ongoing development, support, and engagement of employees.
• Enhance the organization’s employer brand by showcasing its culture, values, mission, and vision by collaborating with the Talent Marketing team to create compelling content for social media, career pages, and marketing materials.

Stakeholder Management

• Build strong relationships with senior leadership (CEO staff and their directs), People Business Partners, and other key stakeholders.
• Partner with internal COE teams including Talent, Total Rewards, People Business Partners, L&D, and DEI to develop integrated strategies to attract, grow, and retain top talent from both external and internal markets.
• Provide strategic insights and recommendations to senior leadership on talent market trends and executive talent needs.
• Effective and influential communicator who tailors communication style as needed.

Operational Excellence

• Continuously improve our executive recruiting processes to enhance efficiency and effectiveness.
• Leverage technology and data analytics to optimize our recruitment efforts.
• Measure and analyze key performance indicators (KPIs) to track recruitment effectiveness.
• Analytical and critical thinking with a metrics-driven approach to talent solutions and the ability to leverage people analytics and insights to create compelling narratives for change to gain sponsorship.

Qualifications

• 15+ years of Talent Acquisition experience in roles of progressively increasing scope and in matrixed, high-growth, global organizations. Proven business acumen and domain expertise in the Global Executive recruiting.
• Experience in partnering with highly matrixed organizations; specifically, experience in implementing talent strategies to support a high growth business.
• Experience in a high profile, strategic Global Talent Acquisition role with strong executive-level interface and a high degree of executive influence.
• Bachelor’s or Master’s degree in HR Management, Business Administration, or equivalent experience is required, with preference for an advanced degree in HR or Business Administration.

The type of People leader that flourishes at PayPal (behaviors, motivations, the how)

• Holistic Business Leader – a leader with management experience in a global matrix organization who can operate across boundaries and link Talent Acquisition strategies to business outcomes.
• Results Focus – has the drive and operational excellence to meet or exceed goals and objectives by solving problems creatively.
• Strong Collaborator – who partners with stakeholders for win-win.
• Change Agent – we are rapidly evolving as a business and need someone who can be at the helm to lead change thoughtfully.
• Thought Leader – uncovers insights to create and guide new Talent Acquisition strategies.
• Nurturer of Talent – Ability to identify, engage, nurture and convert through engagement and strategies for future pipelining.
• Deals with Ambiguity – to take the unknown into action.
• Challenges the Status Quo – be a thought-provoker to push new ideas and approaches.
• A Believer in the “Greater Good” – one who always puts others’ needs above their own.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

The GFCCP organization is seeking a highly experienced Anti-Money Laundering (AML) compliance professional to partner with the BCDC to manage financial crime-related risks and ensure product compliance with a global regulatory regime that is rapidly evolving. This role will coordinate the efforts across a number of different digital asset initiatives to ensure timely product launch with robust and effective controls.

Job Description:

The GFCCP organization is seeking a highly experienced Anti-Money Laundering (AML) compliance professional to partner with the BCDC to manage financial crime-related risks and ensure product compliance with a global regulatory regime that is rapidly evolvingThis role will coordinate the efforts across a number of different digital asset initiatives to ensure timely product launch with robust and effective controls.

Responsibilities include:

• Support BCDC product development process by identifying financial crime risks and developing controls to mitigate said risks for proposed digital asset products and ensure compliance with relevant regulatory obligations
• Coordinate the issue management, reporting and tracking process for all Blockchain products
• Partner with the GFC governance teams to support Internal Audit and Regulatory examinations for requests specific to the Blockchain Innovation team
• Work with GFC subject matter experts and policy leaders to ensure alignment with the larger GFC governance processes and policy frameworks

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $109,000 to $156,200

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.