Business Operations Analyst jobs at Paypal in United States, Scottsdale

Essential Responsibilities:

• Performs portions of work assignments requiring general SaaS and enterprise-wide applications knowledge and developing business expertise
• Supports and may lead enterprise-wide applications projects of limited scope impacting information technology or enterprise systems functions
• Analyzes and makes decisions within limited parameters under regular supervision
• Receives regular and general instruction and guidance from more experienced colleagues on work in the form of specific objectives

Expected Qualifications:

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Support the employee experience of our HR tools bu helping with ServiceNow knowledge base, WalkMe, In System Help Text, Guide Me Tools, notification updates.
• Execute role assisngments across various HR Systems.
• Assisst with variouss administraion, maintenenace and release testing related to ongoing support of HR systems, specifically Workday and ServcieNow.
• Support controls related to HR, Legal and Employee Experience Tools.

Belonging at PayPal:

Any general requests for consideration of your skills, please

Job Description:

Job Duties: Lead the modeling and mapping of the Enterprise Data Model (EDM) for various adjacencies and handle end-to-end coding, script validation, bug fixes, and unit testing. Develop and document solutions of medium to high complexity to meet end-user requirements. Translate business requirements into technical solutions for data platforms and address data quality and integrity issues through validation, profiling, and cleansing. Coordinate with internal teams and customers for solution launches and ensure proper training and communication while measuring and documenting the results of implemented solutions. Query across multiple databases (AWS, MySQL, MongoDB, Snowflake) and script using Shell and Python. Analyze the current state of implementations to ensure that changes are well understood by clients and project teams. Perform data reconciliation against source systems using various platforms including Google Cloud, BigQuery, Redshift and MS SQL Server. Facilitate technical discussions for product development and demonstrate proficiency with analytics tools and coding necessary for prototype and requirements documentation. Conduct unit testing and user acceptance testing (UAT) and manage incidents and tickets through Jira. Manage project delivery, support user requests, and lead significant initiatives such as the Venmo Snowflake to BigQuery migration for Data Warehouse and Data Lake consolidation. Demonstrate strong problem-solving skills by troubleshooting and resolving complex data issues efficiently. Partial telecommuting permitted from within a commutable distance.

Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Engineering, or closely related quantitative discipline plus three (3) years of experience in the job offered or three (3) years of experience in the field of business systems analytics or program analytics or Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering, or closely related quantitative discipline plus five (5) years of experience in the job offered or five (5) years of progressively responsible experience in the field of business systems analytics or program analytics.

Special Skill Requirements:

• Data modeling and Data mapping of the Enterprise Data Model (3 years)

• Big Data – Hadoop, Hive, HBase, Spark (2 years)

• Google Cloud – BigQuery (1 year)

• SQL (2 years)

• MySQL (3 years)

• Tableau (2 years)

Must be legally authorized to work in the U.S. without sponsorship.

Our Benefits:

Any general requests for consideration of your skills, please

Job Description:

Job Duties: Develop a product roadmap for 3-5 Product Portfolios and work with cross-functional teams (Accounting, Accounting Policy Group, Program managers, product, development/FADS, analytics, and UX) to execute the roadmap. Design and direct mitigation strategies impacting product launch timelines. Utilize experience with product management, product road map creation, requirement gathering, defining product vision, execution of road map, execution of product strategy, and carrying out product launches. Establish an effective communication plan between team leads to maintain alignment with the project roadmap and timeline of deliverables. Assign individual and team daily work schedules, reviewing and modifying as needed to ensure compliance with technology budget and personnel requirements. Guide a highly collaborative, cross-functional team to ensure the accurate and efficient collection and analysis of accounting and product requirements. Serve as a liaison between GCP, External banks, Treasury, ARP, Accounting, Disputes, Accounting policy, Risk, Operational reporting, regulatory reporting, AFI BA, Recon, ECC, and Corrections team to gather requirements and assess impact. Manage discussions within BRDs (Business Requirement Documents) that document Product Descriptions, Reconciliation approaches, bank accounts, and GL (if needed). Communicate BRD results with all the impacted teams and ensure that teams are equipped with all inputs to design the right products. Direct data testing sequences when planning a product BRD to align with upstream partner teams. Execute user acceptance tests on accounting-based software. Apply accounting experience with T-accounts, cash settlement, and SAP FPSL (Financial Product Sub-ledger)/SAP ECC/SAP MMT Fiori. Partial telecommuting permitted from within a commutable distance.

Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Engineering, Information Systems, or a closely related field plus three years of experience in the job offered or a related occupation.

Special Skill Requirements:

1. 3 years of experience with JIRA to understand the software development life cycle of a product and to define requirement for BRD.

2. 3 years of experience writing and executing SQL queries for data extraction, analysis and derive results based on that analysis.

3. 3 years of experience in business analysis, competitor analysis, and requirement encapsulation.

4. 2 Years of experience working in Payments processing for software product build.

5. 2 Years of experience working in Agile Methodology to design and build Software products in iterative approach.

6. 2 years of experience with process designing tools like Figma or MS Visio to capture the process flow and business cases for software product build.

7. 2 years of experience in creating the page template on confluence so that documents can have a combination of free text field, table structure, and be able to capture multiple options.

8. 2 years of experience working with cross functional teams to conduct user acceptance test and facilitate sign off.

Preferred Qualification:

Must be legally authorized to work in the U.S. without sponsorship.

Our Benefits:

Any general requests for consideration of your skills, please

Job Description:

A successful candidate will be passionate about translating technical information into meaningful and actionable content. By building partnerships throughout the organization, you will gain valuable insights to build communications that are easy to read and motivational. Your attention to detail ensures that deliverables meet the high standards which delight our stakeholders with key insights that are visually appealing and easy to understand.

Your Day-to-Day:

• Partner Collaboration:
  • Conduct interviews, workshops, and surveys to gather detailed business information for key performance indicators, objectives and key results, and other metrics as needed
  • Ensure accuracy and clarity in the information gathered in partnership with key points of contact
  • Consolidate the information using collaboration tools such as PowerPoint, Excel, One Drive, Teams, and Slack to manage the organization of the intake of information
  • Identify trends, patterns, and insights that should be highlighted as key insights

• Communications Development:
  • Work closely with stakeholders to understand their technical information and translate into accessible communications messages
  • Revise and edit communications to tailor messages to suit different audiences, ensuring comprehension and engagement
  • Ensure consistent language and design throughout the messaging for the most effective user experience

• Deliver Communications:
  • Understand the best method to deliver finished communications such as email, live, recorded, SharePoint or other
  • Act as a liaison between technical teams and non-technical stakeholders to ensure clear and effective communication
  • Present findings and recommendations to audiences at all levels, including senior leadership, in a clear and concise manner
• Process Development:
  • Document detailed processes and evaluate opportunities for improvement
  • Develop user guides, training materials, and conduct training sessions as needed
  • Implement process improvements and best practices that deliver higher quality communications in less time

What You Need to Bring:

• Experience developing, presenting and managing communications
• Advanced Skills in PowerPoint: aligning visuals to brand standards, using and updating themes, designing engaging and visually appealing presentations, etc…
• A successful candidate should have 3+ years of experience in business operations, project management, business information analysis, or a related field
• Familiarity with data analysis tools such as Excel
• Proficiency in collaborating in data files with PowerPoint, Excel, One Drive, Outlook, Teams, and Slack
• High level of comfort presenting insights in calls, in live meetings, in reports, and in emails to technical and non-technical partners
• Team oriented individual and self-starter who excels at dealing with ambiguity and learning new business processes
• Experience with creating SharePoint pages and MS Forms is preferred
• Bachelor’s degree in communications, business, technology, or equivalent field

Our Benefits:

Any general requests for consideration of your skills, please

Your way to impact:

• Take ownership of enhancing our security posture and protecting our infrastructure, systems, and data from cyber threats.

• Provide guidance and recommendations to cross-functional teams, assisting them in implementing effective security measures.

• Collaborate closely with teams across the PayPal, ensuring seamless security experiences and operational efficiency.

• Drive continuous improvement in security operations by identifying opportunities for process optimization, automation, and integration of security technologies.

• Assume centralized ownership of key cybersecurity applications/tools, seeing the vision and driving towards a best-in-class future state.

• Engage in incident response readiness exercises, conducting simulations and tabletop exercises to strengthen the PayPal's ability to respond swiftly and effectively to security incidents.

• Foster a culture of proactive security through knowledge sharing, training sessions, and promoting security awareness across the PayPal.

Your day-to-day:

• Monitor security alerts and events from various sources and respond promptly to security incidents, following the established incident management plan.

• Collaborate with the security teams to conduct in-depth analysis of security events and incidents, utilizing advanced threat intelligence and security tools.

• Document and track security incidents, maintaining accurate incident records and providing regular updates to stakeholders.

• Build and nurture influential partnerships with key stakeholders, acting as a conduit between cybersecurity and cross-functional teams.

• Participate in tabletop exercises and simulations to enhance the PayPal's incident response preparedness and identify areas for improvement.

• Proactively review and refine the incident management plan based on emerging threats and evolving cybersecurity landscape.

• Stay updated on industry trends, best practices, and our business strategy to enable the achievement of cybersecurity objectives.

What do you need to bring:

• Demonstrate proven experience in security incident handling and security operations.

• Possess an in-depth understanding of network protocols, systems, and infrastructure security principles.

• Exhibit proficiency in analyzing business and employee needs, recommending, and designing end-to-end security solutions.

• Display strong incident management skills, effectively managing multiple incidents and driving results.

• Stay abreast of emerging threats, vulnerabilities, and attack techniques through continuous monitoring of threat intelligence sources and participation in security communities and forums.

• Participate in cross-functional security projects and initiatives, providing security expertise and guidance to ensure the secure implementation of new technologies and systems.

• Possess excellent communication skills to collaborate with cross-functional teams and convey complex security concepts effectively.

Our Benefits:

Any general requests for consideration of your skills, please

Your way to impact

• Take ownership of enhancing our security posture and protecting our infrastructure, systems, and data from cyber threats.

• Lead strategic security initiatives and large-scale projects, ensuring alignment with PayPal's overall security objectives and business goals.

• Provide guidance and recommendations to cross functional teams, assisting them in implementing effective security measures.

• Drive continuous improvement in security operations by identifying opportunities for process optimization, automation, and integration of security technologies.

• Assume centralized ownership of key cybersecurity applications/tools, setting the vision and driving towards a best-in-class future state.

• Engage in incident response readiness exercises, conducting simulations and tabletop exercises to strengthen PayPal's ability to respond swiftly and effectively to security incidents.

• Collaborate closely with teams across PayPal, ensuring seamless security experiences and operational efficiency.

• Cultivate a culture of proactive security through knowledge sharing, training sessions, and promoting security awareness across PayPal.

• Mentor and develop junior team members, providing guidance on career development and technical expertise.

• Lead post incident analysis and reporting, driving improvements in incident response processes and reducing future risks.

Your day-to-day

Our Benefits:

Any general requests for consideration of your skills, please

Job Description:

A successful candidate will be passionate about translating technical information into meaningful and actionable content. By building partnerships throughout the organization, you will gain the valuable insights to build communications that are easy to read and motivational. Your attention to detail ensures that deliverables meet the high standards which delight our stakeholders with key insights that are visually appealing and easy to understand.

Your Day-to-Day:

• Partner Collaboration:
  • Conduct interviews, workshops, and surveys to gather detailed business information for key performance indicators, objectives and key results, and other metrics as needed
  • Ensure accuracy and clarity in the information gathered in partnership with key points of contact
  • Consolidate the information using collaboration tools such as PowerPoint, Excel, One Drive, Teams, and Slack to manage the organization of the intake of information
  • Identify trends, patterns, and variances that should be highlighted as key insights

• Communications Development:
  • Work closely with stakeholders to understand their technical information and translate into accessible communications messages
  • Revise and edit communications to tailor messages to suit different audiences, ensuring comprehension and engagement
  • Ensure consistent language and design throughout the messaging for the most effective user experience

• Deliver Communications:
  • Understand the best method to deliver the finished communication such as email, live meetings, recorded, SharePoint or other
  • Act as a liaison between technical teams and non-technical stakeholders to ensure clear and effective communication
  • Present findings and recommendations to audiences at all levels, including senior leadership, in a clear and concise manner

• Process Development:
  • Document detailed processes and evaluate opportunities for improvement
  • Develop user guides, training materials, and conduct training sessions as needed
  • Implement process improvements and best practices that delivery higher quality communications in less time

What You Need to Bring:

• Experience developing, presenting and managing communications
• Advanced Skills in PowerPoint: aligning visuals to brand standards, using and updating themes, designing engaging and visually appealing presentations
• A successful candidate should have 1+ years of experience in business operations, project management, business information analysis, or a related field
• Familiarity with using dashboards and data analysis tools such as Excel
• Proficiency in collaborating in data files with PowerPoint, Excel, One Drive, Outlook, Teams, and Slack
• Experience with creating SharePoint pages, using MS Forms, and MS Power Automate is preferred
• High level of comfort presenting insights in calls, in live meetings, in reports, and in emails to technical and non-technical partners
• Team oriented individual and self-starter who excels at dealing with ambiguity and learning new business processes
• Bachelor’s degree in communications, business, technology, or equivalent field

Our Benefits:

Any general requests for consideration of your skills, please