Sr Quality Engineer jobs at Paypal in United States, San Jose

Essential Responsibilities:

• Develop clear objectives and priorities within content design to deliver results and meet organizational goals
• Influence decision-making at the senior leadership level
• Perform the most highly complex work assignments using domain knowledge and extensive business expertise
• Develop and deliver innovative content design strategies that enhance user experience and benefit customers and/or clients
• Lead major business projects which impact the content design unit or the product function
• Design, evaluate, and select process, product, and service improvements based on thorough understanding of business needs and industry trends

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $123,500 to $212,850

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Perform work assignments using specialized content design knowledge and developed business expertise
• Lead projects and/or programs within content design family with moderate scope impacting function or sub-function
• Analyze, evaluate, and make decisions within general parameters under broad supervision
• May act as a subject matter resource for entry level and developing colleagues

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities:

• Plan and write UX content for web and app experiences (across all touchpoints including navigation and user interface copy, emails, push, and in-appnotifications).
• Collaborate with design on page layout, interactions, and visual tone.
• Use data-driven insights about experience gaps and customer pain points to brainstorm and build proposed experience solutions.
• Develop content strategies that align stakeholders and drive meaningful solutions.
• Use data and research to evaluate your content’s impact, and push for continuous improvement that shows tangible results.

Preferred Qualifications:

• 6+ years relevant work experience writing web and app content.
• Excellent, highly creative writing and critical-thinking skills.
• Experience working with content standards, such as style and voice and toneguidelines.
• At ease managing multiple projects, setting stakeholder expectations,working individually, andcollaborating across teams.
• Experience in financial services, payments, B2B or B2C e-commerce ispreferred.
• Bachelor’s Degree or equivalent in English, Journalism, Communications, Marketing, Design,Information Science orrelated fieldpreferred.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $84,500 to $140,250

Our Benefits:

Any general requests for consideration of your skills, please

This job acts as a technical project leader, coordinating the activities of other engineers, determining technical tasks, and improving existing structures and processes. It involves making technical decisions, collaborating with management to set standards, and representing the company to external partners. Person should have 5+ years of experiences in developing, deploying and maintaining highly available systems in a mid to large size business.

Essential Responsibilities:

• Acts as a project or system leader, coordinating the activities of other engineers on the project or within the system
• Determines the technical tasks that other engineers will follow
• Actions result in the achievement of customer, operational, program or service objectives
• Proactively improves existing structures & processes
• Exercises judgement in reconciling diverse and competing priorities (time, quality, complexity risk) to identify optimal solutions to problems
• Notices patterns and condenses repetition into densely meaningful generalized solutions
• Collaborates with management to set/improve standards for engineering rigor
• Trusted to represent PayPal, Inc to the outside world via interactions with partners, customers, or industry organizations

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Experience in Spring boot and other frameworks in Java or python
• Experience in UI stack such as react or other
• Experience with large-scale, high-performance systems.
• Experience in running large scale CI/CD pipelines using Jenkins, Github or Harness
• Experience with cloud platforms (AWS, GCP, Azure).

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Our Benefits:

Any general requests for consideration of your skills, please

What You Need to Know About the RoleWe're seeking a talented writer who combines storytelling with problem-solving,

Essential Responsibilities:

• Perform work assignments using specialized content design knowledge and developed business expertise
• Lead projects and/or programs within content design family with moderate scope impacting function or sub-function
• Analyze, evaluate, and make decisions within general parameters under broad supervision
• May act as a subject matter resource for entry level and developing colleagues

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $84,500 to $140,250

Belonging at PayPal:

Any general requests for consideration of your skills, please

This job is an independent contributor who collaborates internally to enhance the quality and efficiency of processes. They address quality issues by determining appropriate actions outside defined processes and oversee team performance. This role involves implementing testing, inspection, and auditing processes to uphold quality standards while engaging in continuous improvement initiatives to enhance product and service quality.

Essential Responsibilities:

• Implement testing, inspection, and auditing processes to maintain quality standards.
• Engage in continuous improvement initiatives to enhance product and service quality.
• Architect and implement robust, highly scalable test automation frameworks to support comprehensive testing needs.
• Collaborate with cross-functional teams to integrate quality assurance into the development lifecycle and support the implementation of PayPal products.
• Monitor system performance, proactively troubleshoot issues, and drive root cause analysis to resolution.
• Conduct in-depth requirement analysis to assess testability and identify potential risks early in the product development cycle.
• Plan and execute test strategies, including detailed test plans and scripts, for each release to ensure product quality.
• Lead defect management, including tracking, triaging, and driving resolutions during user acceptance testing.
• Execute automated test scripts using advanced automation tools, ensuring efficiency and accuracy in testing processes.
• Perform exploratory, usability, and functional testing to uncover edge cases and improve the user experience.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

As a Quality Engineer you will:

• Understand customer, business, and technical requirements to develop detailed, comprehensive, and well-structured test plans, test cases, and bug reports.

• Oversee the lifecycle management and execution of test plans for both manual and automated testing to certify all releases.

• Analyze test results,identify

• Work closely with developers, emphasizingto them the importance of responsible, quality testing practices

• Document andmaintaintesting procedures, guidelines, standards, and protocols.

• Contribute to building andmaintaininga regression suite that coversend to endtesting of applications.

• Continually seek opportunities to improve,optimizeand simplify existing testing processes and methodologies, using automation when possible.

• up-to-date

• Participate in program planning, influencing the product andtechnologyroadmap and driving outcomes.

We are looking for someone who has:

• 6+ years of hands-on experience with software testing.

• Strong knowledge of software QA methodologies, tools, and processes.

• Experience working in an Agile/Scrum development process.

• Familiar with coding skills in at least one programmatic language.

• Good knowledge of tools like Postman for API testing.

• Good knowledge of performance testing and accessibility testing.

• Experience inworking with multiple and/or remote teams in different time zones.

• Experience with Xcode / Android Studio IDE.

• Experience inworking with Jira,Confluenceand TestRail.

• Strong attention to detail, as well as a passion for delivering high-quality software solutions and compelling customer experiences.

• Strong problem-solving skills,possessingthe ability to work independently or collaboratively to analyze and address complex technical challenges.

• Ability to mentor and up level team members.

• Excellent communication skills with the ability to collaborate effectively with cross-functional teams and those in non-technical roles, such as marketing, finance, and legal.

• Experience with modern software development practices, version control systems, and agile methodologies.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $111,500 to $191,950

Our Benefits:

Any general requests for consideration of your skills, please

This job will involve creating new two sided ecosystems and networks on Venmo. It involves strong 0 to 1 product development skills and ability define strategy and move fast with conviction.

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop and articulate a clear, compelling vision and strategy focused on enhancing PayPal's marketing strategy and brand identity that inspires others
• Oversee and direct the development of creative strategies, content programs and campaigns with direct impact on PayPal revenue, expense, budget, and growth
• Negotiate with and influence the decision-making of senior internal and external executives and decision-makers
• Create operational and strategic objectives and plans for fostering brand loyalty using domain knowledge and extensive expertise
• Provide guidance to critical cross-functional and cross-organizational teams focused on business transformation across PayPal
• Identify and resolve strategic problems or issues by developing new or innovative solutions

Minimum Qualifications:

• Minimum of 18 years of relevant work experience and a Bachelor's degree or equivalent experience.

Brand Strategy & Identity Leadership

• Lead the development and global implementation of PayPal’s brand strategy—rooted in customer insight, competitive positioning, and company vision.

• Own and evolve the brand’s core elements: voice, tone, behavior, narrative, naming, architecture, and design systems—ensuring alignment across geographies, channels, and audiences.

• Drive brand governance and brand architecture across PayPal’s product and services portfolio, balancing consistency with local and cultural relevance.

Creative Leadership & Brand Expression

• Set the creative vision and define the bar for excellence in PayPal’s brand storytelling, advertising, and communications.

• Inspire internal and external creative teams to deliver bold, emotionally resonant work across integrated campaigns, content, and experiences.

• Champion the use of design, language, and digital innovation to bring the brand to life across every customer interaction.

Integrated Campaign Development

• Architect and launch cross-functional, insight-led global campaigns that drive measurable brand and business outcomes.

• Ensure brand marketing and product marketing are seamlessly aligned, with cohesive narratives spanning paid, owned, earned, and in-product channels.

• Optimize go-to-market strategies in collaboration with media, performance marketing, and regional teams.

Cross-Functional Brand Stewardship

• Collaborate closely with Product, Communications, Customer Experience, and Executive Leadership to embed brand thinking across the organization.

• Guide consistent implementation of brand voice and standards across web, app, CRM, service, and partner experiences.

Consumer Insight & Brand Performance

• Leverage brand health metrics, market research, and cultural intelligence to identify new opportunities and guide strategic decision-making.

• Develop and present actionable performance insights to executive leadership; iterate creative strategies based on results.

Team Leadership & Culture Building

• Build, lead, and mentor a high-performing global brand and creative team—cultivating a culture of creativity, curiosity, innovation, and accountability.

• Promote creative experimentation and continuous improvement, supported by strong operational rigor.

Innovation & Future-Forward Thinking

• Bring a forward-looking perspective to brand building, actively exploring emerging platforms, AI technologies, and digital tools to scale creative impact.

• Identify ways to leverage AI to increase creative effectiveness, enhance storytelling, and streamline workflows.

Qualifications

• 14+ years of progressive experience in global brand strategy, marketing, and creative leadership within high-growth or Fortune 500 organizations.

• 7+ years in senior leadership roles managing multidisciplinary brand, design, and creative teams.

• Demonstrated success driving brand transformation and leading large-scale global brand campaigns with quantifiable impact.

• Expertise in brand positioning, narrative development, identity systems, tone of voice, and integrated marketing strategy.

• Strong executive presence and influence, with the ability to align diverse stakeholders and present confidently at the C-level.

• Deep understanding of consumer research, brand health tracking, and campaign analytics.

• Passion for creativity, innovation, and culture—with a demonstrated ability to leverage AI and emerging technology to elevate brand effectiveness and efficiency.

• Experience in fintech, technology, lifestyle, or other consumer-driven global industries strongly preferred.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

Our Benefits:

Any general requests for consideration of your skills, please