Senior Director Engineering Growth – Paypal Consumer App jobs at Paypal in United States, San Jose

Essential Responsibilities:

• Develop clear objectives and priorities within content design to deliver results and meet organizational goals
• Influence decision-making at the senior leadership level
• Perform the most highly complex work assignments using domain knowledge and extensive business expertise
• Develop and deliver innovative content design strategies that enhance user experience and benefit customers and/or clients
• Lead major business projects which impact the content design unit or the product function
• Design, evaluate, and select process, product, and service improvements based on thorough understanding of business needs and industry trends

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others

What you'll do

• Define and drive the design vision for onboarding and compliance platforms at a global scale

• Lead, mentor, and inspire multiple design teams, fostering innovation, inclusivity, and design excellence

• Partner with executives and cross-functional leaders to align design with business growth and compliance

• Collaborate across teams to balance global consistency with user- and region-specific needs

• Champion user-centered solutions with executives and senior stakeholders, influencing priorities and trade-offs

• Serve on the Platforms & Tools leadership team, shaping strategy and driving alignment across critical initiatives

• Pioneer innovative solutions—including AI and automation—for onboarding, verification, and regulatory workflows

What we’re looking for

• 15+ years in product design, with 5+ years leading design teams at scale

• Experience designing global, multi-market platforms in regulated industries

• Portfolio showing large-scale transformations with measurable business and customer impact

• Executive presence with strong communication and influencing skills across functions and geographies

• Expertise in design systems, workflow design, and operational excellence

• Passion for financial inclusion and building trusted, accessible, and compliant experiences

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop and articulate a clear, compelling vision and strategy focused on enhancing PayPal's marketing strategy and brand identity that inspires others
• Oversee and direct the development of creative strategies, content programs and campaigns with direct impact on PayPal revenue, expense, budget, and growth
• Negotiate with and influence the decision-making of senior internal and external executives and decision-makers
• Create operational and strategic objectives and plans for fostering brand loyalty using domain knowledge and extensive expertise
• Provide guidance to critical cross-functional and cross-organizational teams focused on business transformation across PayPal
• Identify and resolve strategic problems or issues by developing new or innovative solutions

Minimum Qualifications:

• Minimum of 18 years of relevant work experience and a Bachelor's degree or equivalent experience.

• Lead the development and global implementation of PayPal’s brand strategy—rooted in customer insight, competitive positioning, and company vision.

• Own and evolve the brand’s core elements: voice, tone, behavior, narrative, naming, architecture, and design systems—ensuring alignment across geographies, channels, and audiences.

• Drive brand governance and brand architecture across PayPal’s product and services portfolio, balancing consistency with local and cultural relevance.

• Set the creative vision and define the bar for excellence in PayPal’s brand storytelling, advertising, and communications.

• Inspire internal and external creative teams to deliver bold, emotionally resonant work across integrated campaigns, content, and experiences.

• Champion the use of design, language, and digital innovation to bring the brand to life across every customer interaction.

• Architect and launch cross-functional, insight-led global campaigns that drive measurable brand and business outcomes.

• Ensure brand marketing and product marketing are seamlessly aligned, with cohesive narratives spanning paid, owned, earned, and in-product channels.

• Optimize go-to-market strategies in collaboration with media, performance marketing, and regional teams.

• Collaborate closely with Product, Communications, Customer Experience, and Executive Leadership to embed brand thinking across the organization.

• Guide consistent implementation of brand voice and standards across web, app, CRM, service, and partner experiences.

• Leverage brand health metrics, market research, and cultural intelligence to identify new opportunities and guide strategic decision-making.

• Develop and present actionable performance insights to executive leadership; iterate creative strategies based on results.

• Build, lead, and mentor a high-performing global brand and creative team—cultivating a culture of creativity, curiosity, innovation, and accountability.

• Promote creative experimentation and continuous improvement, supported by strong operational rigor.

• Bring a forward-looking perspective to brand building, actively exploring emerging platforms, AI technologies, and digital tools to scale creative impact.

• Identify ways to leverage AI to increase creative effectiveness, enhance storytelling, and streamline workflows.

• 14+ years of progressive experience in global brand strategy, marketing, and creative leadership within high-growth or Fortune 500 organizations.

• 7+ years in senior leadership roles managing multidisciplinary brand, design, and creative teams.

• Demonstrated success driving brand transformation and leading large-scale global brand campaigns with quantifiable impact.

• Expertise in brand positioning, narrative development, identity systems, tone of voice, and integrated marketing strategy.

• Strong executive presence and influence, with the ability to align diverse stakeholders and present confidently at the C-level.

• Deep understanding of consumer research, brand health tracking, and campaign analytics.

• Passion for creativity, innovation, and culture—with a demonstrated ability to leverage AI and emerging technology to elevate brand effectiveness and efficiency.

• Experience in fintech, technology, lifestyle, or other consumer-driven global industries strongly preferred.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Execute the organization's sourcing strategy, ensuring it aligns with business objectives and delivers value.
• Lead negotiations with suppliers to secure favorable terms, cost savings, and quality improvements.
• Collaborate with internal stakeholders to define material, quality, and service requirements and ensure alignment with sourcing strategies.
• Develop and use scorecards to measure and evaluate supplier performance, ensuring compliance with contractual agreements.
• Identify and implement process improvements to enhance the efficiency and effectiveness of sourcing operations.
• Explore and evaluate new sources, methods, and vendors to ensure a reliable supply of materials.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Expectations

• Enterprise Leadership & Influence - Serve as a strategic thought partner to senior executives in Marketing, Communications, and Finance. Shape investment strategies that balance creativity and commercial discipline. Influence enterprise decision-making through compelling insights, financial transparency, and an expert understanding of how strategic sourcing accelerates marketing performance.
• Market Authority & Executive Connectivity - Maintain an unparalleled command of the global marketing landscape — spanning creative agencies, media networks, digital platforms, production firms, martech providers, and data analytics partners. Be the leader who is on speed dial with executives at all major marketing agencies, and other key marketing ecosystem partners , bringing early insight into emerging media trends, pricing shifts, and innovation opportunities.
• Category Strategy & Transformation - Architect and deliver visionary category strategies across Creative, Media, Sponsorships, Martech, Research, and Production . Drive cross-functional alignment between business stakeholders and sourcing teams to deliver scalable, future-forward marketing partnerships that unlock innovation, cost advantage, and speed to market.
• Supplier & Ecosystem Leadership - Build deep, strategic relationships with top-tier agencies, platforms, and marketing service providers. Shape partner strategies and performance frameworks that ensure accountability, transparency, and innovation. Leverage executive relationships to co-create next-generation marketing models and value frameworks.
• Global Impact & Organizational Excellence - Lead a global sourcing organization that partners seamlessly with marketing and finance leaders across all regions. Drive operational excellence, consistency, and governance while enabling speed, flexibility, and creativity in sourcing decisions.
• Team Leadership & Development - Inspire, coach, and develop sourcing talent into strategic business partners. Cultivate a high-performance culture defined by insight, influence, and impact. Champion best-in-class sourcing methodologies and elevate the marketing procurement brand across the enterprise.

Profile of the Ideal Candidate

• Progressive experience in Marketing Strategic Sourcing, Procurement, or Agency Management , with proven success influencing VP+ level leaders in Marketing, Brand, and Finance.
• Deep expertise across Creative, Media, Digital, Martech, Research, Advertising, Sponsorships, and Production categories.
• Market-connected leader with strong, direct relationships across major marketing platforms and agency networks — including all major marketing agencies .
• Proven success leading category strategy design , sourcing transformations , and operating model modernization at enterprise scale.
• Recognized for challenging the status quo , simplifying complexity, and driving enterprise alignment through data-driven storytelling and strategic influence.
• Strong executive presence, financial acumen, and communication skills ; capable of shaping and articulating strategies that bridge creativity, business outcomes, and value creation.
• Bachelor’s degree required; MBA or Procurement certification preferred.
• Experience in global organizations and proficiency with Category Management, Ariba, and BI tools.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

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Our Benefits:

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Any general requests for consideration of your skills, please.

Essential Responsibilities:

• Performs SaaS and enterprise-wide applications assignments using specialized enterprise systems knowledge and developed business expertise
• Leads enterprise-wide applications projects and/or programs within PayPal with moderate scope impacting information technology or enterprise systems functions
• Analyzes, evaluates, and makes decisions within general parameters under broad supervision
• May act as an enterprise systems resource for entry level and developing colleagues

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
• Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.
• Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion.
• Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships.
• Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.
• Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technicalimplementation/design.
• Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.
• Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
• Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.
• Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion.
• Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships.
• Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.
• Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technicalimplementation/design.
• Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.
• Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Go-to-Market Planning & Execution

• Own the Marketing brief development for all Global Monetization and US Commercial initiatives and ensure a 360 GTM approach for all program (PR, CRM, web/app merchandising and Marketing ATL and BTL media )

• Lead the end-to-end GTM process for consumer marketing initiatives including Global monetization initiatives and US —from defining the opportunity and audience, to planning, launch, and post-launch measurement.

• Support the design and development of the overall Paypal USA consumer calendar with consumer moments that matter for Paypal USA including promotions, big rocks and product enhancement in the pipeline and launch dates and how all these come together from an integrated gtm perspective.

• Partner with Product Marketing, Product Management, Brand, and Lifecycle teams to create unified GTM plans that integrate awareness, acquisition, engagement, and retention objectives.

• Translate business goals into actionable marketing plans with clear milestones, owners, and success metrics.

• Serve as the primary orchestrator of launch readiness—ensuring creative assets, messaging, media plans, CRM campaigns, and measurement frameworks are aligned and delivered on time.

• Develop and maintain GTM playbooks, templates, and workflows to standardize best practices and drive operational excellence.

Cross-Functional Alignment

• Act as the central point of coordination between U.S. Consumer Marketing and key cross-functional partners (Product, Brand, Media, Analytics, Operations, Legal, and Regional Teams).

• Facilitate alignment on objectives, target audiences, messaging hierarchy, timelines, and KPIs.

• Lead recurring GTM syncs, readiness reviews, and post-launch retrospectives to drive accountability and shared learning.

• Partner closely with Analytics and Insights teams to evaluate performance and identify opportunities for optimization and iteration.

• Communicate clearly and consistently with stakeholders and leadership—providing visibility into timelines, progress, risks, and results.

Strategy, Insights & Optimization

• Support ongoing campaign optimization through test-and-learn frameworks, creative testing, and channel performance analysis.

• Ensure all consumer GTM activities are consistent with PayPal’s brand standards, regulatory requirements, and compliance guidelines.

Preferred Qualifications

• Bachelor’s degree in Marketing, Business, or related field.

• 5+ years of experience in consumer marketing, go-to-market strategy, or integrated campaign management.

• Proven experience leading GTM planning and execution in a matrixedorganization—preferablywithin fintech, payments, or consumer technology.

• Strong project management and organizational skills, with the ability to manage multiple initiatives and stakeholders simultaneously.

• Exceptional communication and collaboration skills—adept at bringing diverse teams together toward a unified goal.

• Strong analytical mindset with experience using data to inform decisions and optimize outcomes.

• Comfortable working in a fast-paced, dynamic environment where priorities shift quickly.

• Experience leading GTM initiatives for digital consumer products or app-based ecosystems.

• Experience managing or coordinating large, cross-functional campaign launches.

• Familiarity with CRM, marketing automation, and analytics tools (e.g., Salesforce, Tableau, Looker, Google Analytics).

• MBA or equivalent business/strategic experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please