Sr Director Product Management jobs at Paypal in United Kingdom, City Of London

Essential Responsibilities:

• Identify issues and recommend best practices for the administration of legal entities and subsidiaries.
• Lead functional projects and programs that contribute to business or process improvements.
• Analyze business trends to inform decision-making and enhance operational effectiveness.
• Collaborate with internal stakeholders to ensure compliance with legal and regulatory requirements.
• Oversee the maintenance of accurate corporate records and documentation.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Key Responsibilities-

This position will play a key role in bridging effective management of the outsourcing framework and incident regulatory reporting requirements which enable PayPal to meet its obligations across regulated entities.

Responsibilities:

• Support the maturing and implementation of the Outsourcing Framework and champion it’s adoption through effective communication with all levels within the organization
• Collaborate with internal stakeholders across the company to monitor intra-group and third-party outsourced service provider relationships, driving resolution and timely closure of non-performance issues against agreed Service Level Agreements (SLAs)
• Provide oversight and development of controls, polices and standard operating procedures, including understanding obligations and developing operational procedures for each jurisdiction that is within the scope of regulatory incident reporting
• Monitor incident queues and triage related data to identify and assess potentially reportable incidents
• Document incidents analysis, key risk indicators, and metrics to calculate risk on both incidents and outsourcing service delivery
• Keep abreast of all regulatory changes impactingframework/obligations(new and evolving regulations) and internal policy changes
• Support key stakeholders in PayPal entities receiving services and assist with the collation and reporting of any data, queries, or remediation efforts relating to the services provided
• Undertake ad-hoc projects as assigned, such as framework and operational improvements, strengthening of internal controls, streamlining reports and processes

Key Contacts:

• Functional/Regional Risk and Compliance communities
• Incident Management teams
• Global Entity Management leadership
• Audit
• Legal
• Tax

Basic Qualifications

• 4+ years in the financial industry or equivalent with proven experience in roles for outsourcing/incident management portfolios.
• Experience with the UK and other global regulators.
• Knowledge on FCA, EBA & CSSF requirements
• High personal resilience a self-starter with energy and drive for results. A high degree of self-motivation is a given.
• Degree level education.
• Excellent English communication and written skills.
• Experience in partnering with and counselling senior leadership, particularly in the context of a rapidly changing and growth-oriented environment.
• Strong problem solving, operational process and analytical skills.
• High energy and creativity, an entrepreneurial spirit, and the desire to work in a fast growth and changing environment
• Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions
• Strong project management skills and change management experience

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Lead the development and implementation of advanced data science models.
• Collaborate with stakeholders to understand requirements.
• Drive best practices in data science.
• Ensure data quality and integrity in all processes.
• Mentor and guide junior data scientists.
• Stay updated with the latest trends in data science.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Key Responsibilities:

• 5+ years experience in developing and optimizing machine learning models using Python with TensorFlow, Keras, and/or PyTorch.

• Expertise in Graph Neural Networks (GNNs) for node and link prediction, graph embedding, and graph-based classification.

• Proven experience in customer segmentation and/or recommendation systems tailored to client needs.

Work with transformer models (e.g., BERT, GPT) in real applications, parti

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Support planning and forecasting processes
• Review business performance on regular cadences (weekly, monthly,quarterly)Collaboratewith stakeholders to gather inputs and summarize insights
• Produce executive-level presentations
• Work closely with the finance and technical teams to drive process and system improvements
• Facilitate discussions with various stakeholders, manage expectations, and collaborate cross-functionally
• Consult with finance leads to review and discuss key issues, risks, and dependencies for assigned initiatives
• Document and escalate potential risks/issues, assist in developing mitigation strategies, and support their implementation

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification:

Minimum of 3–5 yearsof relevant experience in financial planning & analysis, business finance, or a similar analytical function.

• Experience supporting regional or country-level business leaders , ideally within the financial services, fintech, or payments industry .
• Ability to translate complex financial data into clear, actionable business insights.
• Business acumen with an ability to connect financial outcomes to strategic objectives.
• Experience with data mining, visualization, and analytical tools (e.g., SQL, Tableau, Power BI, Alteryx) to support advanced analytics and performance tracking.
• Comfortable managing multiple priorities, driving accountability, and influencing decisions across diverse stakeholder groups.
• Collaborative, proactive, and solutions-oriented mindset with a high degree of ownership.

Travel Percent:

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Our Benefits:

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Any general requests for consideration of your skills, please.

Essential Responsibilities:

• Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders.
• Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product portfolio profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 5 years of experience leading others

• Establish a shared vision across the company for Omni-Channel experiences with a deliberate and cohesive strategy
• Lead product strategy development and share the technical and product roadmap for omni-channel merchants across onboarding, servicing & reporting experiences, Point-of-Sale software and mobile Apps, Tap-to-Pay SDKs, Reader SDKs and cloud APIs.
• Interface with senior leadership and key partners to drive vision, strategy and execution forward.
• Drive Partnerships in the omni-channel space across software platforms such as Ecommerce and vertical SaaS; hardware OEM partners, Ecosystem partners like Google and Apple, distribution & logistics partners and partners that drive commerce ecosystem.
• Lead, develop and mentor a global team of product managers focused on building world-class in-store and in-person payments.
• Champion merchant and partner platform success balancing innovative merchant experiences, partner platform capabilities, regulatory requirements, time-to-market, and profitability collaborating with cross-functional teams.
• Experience with Point-of-Sale, In-store products, hardware, and partnerships, ISOs, Commerce Platforms highly preferred.

Belonging at PayPal:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Establish overall business and technical strategies for entity management that significantly impact PayPal operations.
• Advise on complex legal and regulatory compliance issues related to corporate structures.
• Influence executive-level decision-making through strategic insights and recommendations.
• Ensure the efficient operation of the organization’s diverse entities by maintaining compliance with laws and regulations.
• Lead initiatives that promote effective governance and risk management across the organization.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification:

PayPal has been operating in the UK for over 20 years, serving millions of merchants and consumers across our two-sided platform and offering a wide range of payments, credit, crypto, and other adjacent products and services.

Job Summary: Internal Controls Director, PayPal UK, First Line of Defence (FLOD)

You will lead the design, execution, and continuous improvement of thewithin the UK First Line of Defence, ensuring compliance with all applicable legal, regulatory, and policy requirements. This includes oversight of operational and financial controls, governance processes, risk management, and assurance activities to safeguard PPUK’s control environment.

Key Responsibilities

• Lead and continuously enhance the UK Internal Controls Framework across all business processes, ensuring alignment with PayPal’s global standards and UK regulatory expectations;
• Act as the Entity Control Lead (ECL) for PPUK, accountable for the design and effectiveness of internal control processes and reporting.
• Oversee control testing, risk assessment, and remediation activities , ensuring timely escalation and resolution of material weaknesses or deficiencies.
• Embed a proactive controls culture across PPUK through education, communication and engagement with the team.

Governance and Assurance

• Chair and contribute to relevant governance forums to provide insight on control performance, risk themes and emerging issues.
• Provide regular reporting to the PPUK Board and senior management on the effectiveness of internal controls and progress against remediation actions.
• Partner with Group Internal Audit and Second Line Risk functions to ensure alignment in scoping, testing and remediation of control activities.
• Work with the PPUK COO team to ensure internal control obligations are fulfilled and governed for our outsourced service arrangements .

• Oversee the maintenance of control documentation (e.g. control libraries, process maps) and ensure they remain current and aligned with entity and group standards.
• Drive process improvements and automation opportunities to enhance control efficiency and data integrity.
• Support the design and implementation of controls for new products, services, and systems , ensuring that risk management and governance standards are embedded from inception.

• Serve as a trusted advisor and subject matter expert to senior management and business leaders on internal controls and risk management matters.
• Collaborate with global PayPal Enterprise teams to influence control strategy, frameworks and methodologies for local adoption.

Qualifications, Experience, and Skills

• 10+ years of professional and leadership experience in internal controls, risk management, or audit within the financial services industry , ideally in a UK-regulated entity.
• Strong understanding of UK regulatory requirements , internal control frameworks and risk management methodologies.
• Proven experience delivering high-quality control environments in complex, matrixed or global organisations.
• Exceptional written and oral communication skills, including experience presenting to Boards, regulators and external auditors.
• Demonstrated ability to manage, influence and collaborate across multiple stakeholder groups and lines of defence.
• Track record of driving control remediation, assurance and process improvement initiatives .
• Prior supervisory experience and ability to lead and develop a small, high-performing team.

Travel Percent:

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Our Benefits:

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Any general requests for consideration of your skills, please.

Essential Responsibilities:

• Independently plan and execute operational processes.
• Collaborate internally to optimize workflows and drive process improvements.
• Influence the quality, efficiency, and effectiveness of business processes.
• Determine appropriate actions while considering alternative solutions.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Create, analyze, maintain, and report on performance measures and key performance indicators (KPIs).

Expected Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Problem Identification and Analysis:

• Assess business needs and define problems using strategic frameworks
• Build hypotheses for potential solutions based on research and analytical insights.

Data Gathering, Performance Analysis and Insights Generation:

• Collect qualitative and quantitative data from internal and external sources.
• Apply analytical tools to derive actionable insights and recommendations.
• Provide detailed insights into business performance, identifying trends and actionable recommendations.
• Create executive-level reports and presentations summarizing findings to leadership.

Collaboration:

• Participate in and manage day-to-day interactions with segment and market teams, building strong, professional relationships.
• Communicatefindings/recommendationseffectively via presentations and reports.

Strategic Decision-Making Support:

• Act as a trusted advisor and liaison between stakeholders across departments.
• Facilitate regular updates on initiatives, priorities, and goals.

Project Execution and Ownership:

• Work closely with market/segment teams to ensure seamless execution of initiatives.
• Maintain accountability for designated project components, delivering excellence in outputs

Desired Qualifications:

• Minimum of 5 years' experience in a dynamic, high-stakes environment (consulting, investment banking, or equivalent).
• Proven track record of driving impactful projects and delivering quantitative and qualitative insights.

Key Competencies:

Analytical Thinking:Exceptional ability to interpret complex data and propose strategic solutions.

2. Independent Work Style:Self-driven and capable of thriving with minimal oversight.

3. Quick Problem Solver:Adept at evaluating options and implementing solutions under tight deadlines.

4. Strong Interpersonal Skills:Able to articulate ideas clearly and collaborate effortlessly with stakeholders at all levels.

Skilled in producing and presenting polished, high-impact deliverables for senior leadership.

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop creative strategies across multiple channels in alignment with business goals
• Collaborate with Project Managers and Producers to plan and execute projects
• Communicate with cross-functional partners to align on creative objectives
• Provide guidance and mentorship to mid-level and junior team members
• Present creative concepts and visions to key stakeholders for alignment and approval
• Ensure creative quality and consistency throughout the development process
• Manage external partners to align deliverables with internal standards and expectations
• Oversee creative reviews, approval processes, and ensure adherence to best practices

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

This role, under the guidance of the Director, Consumer Creative Lead (EMEA), will manage the day-to-day delivery of BTL campaigns (incl CRM and .com), while also supporting the rollout of ATLcampaigns acrosskey markets. You’ll support as a key point of contact between global teams, local market leads, creative, marketing, and agency partners – ensuring projects are delivered on time and budget to the highest creative and brand standards and creative integrity. You’ll bring a strong mix of project management rigor and production expertise to optimize campaign delivery across multiple markets and formats.

Campaign & Project Management:

• Support the Senior Program Lead with ATL campaign rollouts, including localization, versioning, and production delivery working closely with external agencies.

• Manage day-to-day delivery of BTL, CRM, and .com creative projects across EMEA.

• Support planning, prioritization, and timelines to ensure smooth execution across multiple workstreams.

• Work closely with external agencies to maintain detailed trackers, timelines, and workback schedules to keep all stakeholders aligned.

• Act as a contact for regional projects with internal creative, marketing teams, and external agency partners.

• Coordinate stakeholders across EMEA markets, global teams, and external agencies.

• Support in driving campaign approvals, version control, and asset readiness across all regional deliverables.

Production & Creative Operations:

• Bring hands-on production expertise to ensure efficient workflows and
  accurate asset delivery are being met by external agencies.

• Ensure agencies create campaign assets are meeting technical
  specifications, platform requirements, and local market needs.

• Collaborate with agency account and creative teams to manage creative
  reviews, feedback loops, and asset handoffs.

• Uphold high standards of quality and brand consistency across all executions.

• Manage backend production for digital, print, and CRM assets – including trafficking and QA, ensuring agreed leadership approvals have been adhered to.

• Support asset management, usage rights tracking, and agreed archiving processes.

Qualifications:

• 12+ years of experience in account management, program management, and brand marketing—preferably within a creative agency or a brand environment in the EMEA market

• 7 years’ experience in integrated project management, creative operations, or production roles – Client side and fintech a plus.

• Strong knowledge of BTL and digital channels (CRM, .com, email, print), with experience in ATL campaign delivery (OOH, TV, video).

• Solid understanding of all creative disciplines – from concepting and design to production and delivery – with a strong eye for detail and quality.

• Confident managing multiple projects and timelines simultaneously across markets.

• Experienced in working with creative agencies and cross-functional internal teams.

• Process-driven with excellent time management, attention to detail, and communication skills.

• Proficient in project management tools such as Smartsheet, Asana, Jira, or similar.

• Proficient with Figma – able to review creative, track feedback, and coordinate approvals.

• Calm, proactive, and collaborative – comfortable working in matrixed, fast-paced environments.

• Self-starting, pro-active with a flexible mindset.

Our Benefits:

Any general requests for consideration of your skills, please