Jobs at Paypal in Netherlands, Amsterdam

Essential Responsibilities:

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Expected Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Additional Responsibilities

• Drives the GTM operational process to ensure readiness for sales and marketing execution
• Identifies and tracks key dependencies for launch
• Manages a complex set of stakeholders in order to deliver the product to market
• Drives operational efficiency to accelerate our GTM capabilities across the region

Qualifications and Experience

• Minimum 8 years of experience across Business / Sales Operations, Product Operations, Project Management
• Experience launching products or features in a complex matrix organization
• Demonstrate ability to work independently in a highly organized way
• Be comfortable with ambiguity, and chart ways forward even with imperfect information.
• Brings examples of how they have brought automation or AI into their work to improve how you operate.
• Business fluency in English
• We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
• Previous management experience

Our Benefits:

Any general requests for consideration of your skills, please

Responsibilities:

• Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants and PayPal.
• Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.
• Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
• Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success.
• Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
• Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.
• Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.
• Build and maintain strategic relationships with merchants, driving alignment with merchant goals and PayPal’s solutions.
• Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
• Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.
• Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.
• Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

Qualifications:

• Relevant experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention.
• Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives.

• A deep understanding of e-commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage.

• Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts.

• Expertise in building and maintaining strategic relationships, including with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions.

• Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences.

• Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.

• Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.

• Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy.

• Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.

Our Benefits:

Any general requests for consideration of your skills, please

Job Description:

Each day, you will act as a champion for SMBs and our organization, demonstrating your in-depth knowledge and passion for the local geography and the specific needs of small businesses. You will engage with potential clients, offering tailored solutions to help them succeed. Your routine will involve leveraging your network, identifying new business opportunities, and guiding merchants through the onboarding process to integrate them seamlessly into the PayPal ecosystem. Through your efforts, you will play a crucial role in expanding our market presence and driving growth for both our merchants and PayPal.

In your day-to-day role you will:

· Stimulate

· Target,qualify, and close SMB single & multi-site operators in a hybrid field-based role

· Buildand maintain relationships with local partners and existing customers to drive sales

· Managethe sales cycle from identifying new business opportunities to closing new accounts

· Achievemonthly revenue targets and OKRs aligned with company objectives

· Activelysell Zettle/PayPal products to new SMB and Mid-Market customers

What do you need to bring:

· Aself-driven, dedicated, and motivated individual with an entrepreneurial mindset who can drive revenue growth in a fast-paced sales environment

· Proventrack record of overperformance in a sales role, ideally within Payments or SaaS

· Strongcustomer-centric approach, excellent negotiating and people skills

· Proficiencyin MS Office and Salesforce

· Teamplayer with great interpersonal, cross-cultural, and communication skills

Our Benefits:

Any general requests for consideration of your skills, please