Consumer Engagement Lead – Tpmo jobs at Paypal in Kenya

Your way to impact:

• Strong organizational and planning skills, with attention to detail and a focus on results.
• Collaborative mindset, with the ability to work across boundaries and influence without direct authority.
• Proactive problem-solver with a commitment to continuous improvement and operational excellence.
• Strategic thinker capable of aligning portfolio activities with broader business objectives.

Resource Management:

• Oversee resource allocation and capacity planning within the assigned value stream to ensure efficient use of personnel and financial resources.
• Collaborate with functional leaders and project managers to address resource constraints, balancing workload demands across the portfolio.
• Monitor and adjust resource utilization to align with shifting priorities and organizational goals.

Portfolio-Level Dependency Management:

• Provide comprehensive portfolio-level reporting, including status updates,risks/issues/blockers,dependencies, and quarterly delivery schedules.
• Develop and maintain standardized dashboards and reporting tools to support transparency and decision-making.
• Ensure timely escalation and resolution of critical risks and issues impacting portfolio performance.

Collaboration with Operations Teams:

• Partner with Operations teams to facilitate monthly Domain reporting, ensuring accuracy and consistency in performance metrics.
• Consolidate data and insights to provide a holistic view of portfolio performance and alignment with operational goals.

Demand Management and Prioritization:

• Guide stakeholders through the demand management process, ensuring alignment with organizational strategy and capacity.
• Facilitate the prioritization of projects within the portfolio based on strategic value, resource availability, and risk assessment.
• Drive decision-making processes to ensure project work aligns with portfolio goals and value stream objectives.

Financial and Vendor Management:

• Collaborate with Finance and Vendor Management teams to monitor and report on investment performance at the portfolio level.
• Ensure adherence to budgetary constraints and contractual obligations within the portfolio.
• Provide insights and recommendations on portfolio investment strategies to optimize returns and resource utilization.

Education and Experience:

• Bachelor’s degree in Business Administration, Information Technology, or a related field (Master’s degree preferred).
• Minimum of 7 years of experience in program and/or portfolio management, with a focus on technology investments.
• Demonstrated experience in resource planning, demand management, and financial oversight within a technology environment.

Skills and Competencies:

• Advanced understanding of portfolio management principles, methodologies, and tools.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Proficiency in project and portfolio management software (e.g., Jira, Confluence, Excel, financial tracking software, etc.)
• Excellent communication and stakeholder management skills, with experience engaging cross-functional teams and senior leadership.
• Ability to identify and manage risks, dependencies, and resource constraints effectively.
• Proven ability to communicate effectively across the organization, from C-Suite to engineering & product teams.
• Background in the technology value stream assigned (IT/IS, Core Platforms, Data & Analytics, Corporate Functions)

Certifications (Preferred):

• Portfolio Management Professional (PfMP) or Project Management Professional (PMP).
• Agile certifications (e.g., SAFe, Scrum Master, or equivalent).

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The U.S. national annual pay range for this role is

Our Benefits:

Any general requests for consideration of your skills, please

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