Account Representative Smb Outbound Sales - jobs at Paypal in Kenya

Essential Responsibilities:

• Recognize and articulate business requirements
• Implement PayPal solutions while adhering to guidelines and company policies
• Provide technical development and coding support
• Guide clients through testing and pre-launch activities
• Relay constructive feedback to internal groups
• Address specific customer business requirements or new product features
• Ensure partners implement optimal integration strategies and user experience best practices
• Assess and troubleshoot integration issues
• Onboard new PayPal acquisitions into Application Security tools
• Advocate security awareness and implement best-practice security procedures

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Qualify opportunities alongside Sales, mapping merchant business goals to PayPal’s product capabilities, crafting solution architectures, demos and prototypes that showcase the “art of the possible”
• Run discovery workshops to develop requirements around PayPal's ecommerce solutions

• Serve as technical project lead from discovery to contract signature, through go-live, building rollout plans, leading merchants’ developers through integration milestones, and coordinating internal Engineering, Product, Risk and Servicing resources
• Establish best-practices, webhook and testing patterns to ensure resilient payment flows

• Act as trusted advisor after go-live, analyzing transaction data and payment KPIs to recommend new capabilities (i.e. stablecoins, agentic commerce, network-token update, A/B routing, APMs, etc.)
• Drive technical health checks, roadmap sessions, and executive briefings to unlock solution expansion and additional merchant value

• Capture recurring merchant pain points, influence our product roadmap and surface feature requests to Product/Engineering to be the “voice of the customer” inside the company.

• Build reusable assets, such as reference architectures, sample code, white-papers, demos, etc. Speak at internal technical events, webinars, conferences and partner events to evangelize PayPal’s solutions and modern payments architecture trends

• Mentor junior customer engineers and contribute to continuous improvement of presales and implementation playbook

Position Requirements:

• Bachelor’s degree or equivalent experience in finance and computer science.
• 5+ years of experience/exposure in the following areas:
  • Web and mobile technologies including Web Services, APIs, GraphQL, REST, HTML/HTTP, iOS, Android and leading web and mobile application frameworks.
  • Multiple major programming languages (C++, Objective-C, C#, Java, JavaScript, Ruby, Perl, .NET, PHP, Python).
• 5+ years of experience with Payments (Credit Card, Banking, Online, Offline), especially with ecommerce systems, payments gateways and payment processors, is highly valued.
• Exceptional communication skills, both written and verbal in English.
• Ability to successfully interact and dynamically adapt to communication styles with all levels of client organizations including C-level executives, middle management, finance and operations, technical/IT staff, and line personnel.
• Ability to translate requirements into detailed design and solution documents.
• Ability to quickly assess and troubleshoot most integration issues
• Effective time management skills to work with multiple external customers concurrently.
• Self-starter who can ramp up on new products quickly; design, develop and implement holistic custom solutions to enable expedited and seamless partner onboarding and launches
• Strong presentation skills (Presenting to Business units and technical teams)
• Less than 10% domestic travel. International travel is not expected.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

P

Belonging at PayPal:

Any general requests for consideration of your skills, please

to view the notice.

Essential Responsibilities:

• Drive demand generation and qualification through cold calling, email outreach, and inbound lead response.
• Negotiate and close contracts, addressing legal, financial, and technical concerns effectively.
• Conduct thorough discovery to analyze customer needs and present pre-packaged solutions and use-cases.
• Maintain a rigorous pipeline with accurate forecasting and regular reporting on pipeline status and revenue forecasts.
• Collaborate across departments to ensure alignment and leverage customer insights to optimize offerings.

Expected Qualifications:

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Your Day-to-Day

• Meet and exceed established sales and revenue targets.
• Build, manage and deliver on a pipeline and forecast of company-provided and prospected business opportunities.
• Meet and exceed sales activity targets such as discovery calls, outbound communications, new account acquisitions and close rates.
• Develop personal sales strategies to achieve sales goals and exceed sales targets.
• Ability to execute the entire sales process, starting with prospecting new leads to the activation of new accounts.
• Maintain and promote a positive and professional persona while building collaborative relationships among potential and existing internal and external customers and colleagues.
• Demonstrate productive teamwork through positive attitude, being supportive in words and actions, embodying the core values of PayPal.
• Maintain comprehensive understanding and application of PayPal product and services, market competitors, industry trends and client success stories as provided by management.

What You Need to Bring

• Outbound sales experience in technology and ecommerce, such as infrastructure, software, fintech, or online retail industries.
• Knowledge and understanding of processing and financial models in e-commerce is a plus.
• Proven ability to close deals of more than $2 million annually.
• Strong verbal and written communications skills are a must.
• Proficient in Office 365, Salesforce.com and other desktop solutions, with an ability to navigate a desktop environment easily.
• A team player with great interpersonal, cross-functional project management abilities.
• Self-motivated with a great sense of urgency and follow-through.
• At PayPal, we are committed to fostering an inclusive and welcoming workplace. We encourage candidates from all backgrounds to apply, even if they do not meet every qualification listed.
• Bilingual speaker is a plus. (English, with fluency in French or Cantonese.)

At PayPal, we are committed to fostering an inclusive and welcoming workplace. We encourage candidates from all backgrounds to apply, even if they do not meet every qualification listed.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Recognize and articulate business requirements
• Implement PayPal solutions while adhering to guidelines and company policies
• Provide technical development and coding support
• Guide clients through testing and pre-launch activities
• Relay constructive feedback to internal groups
• Address specific customer business requirements or new product features
• Ensure partners implement optimal integration strategies and user experience best practices
• Assess and troubleshoot integration issues
• Onboard new PayPal acquisitions into Application Security tools
• Advocate security awareness and implement best-practice security procedures

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

P

Belonging at PayPal:

Any general requests for consideration of your skills, please

to view the notice.

Essential Responsibilities:

• Collaborate with internal teams to influence process quality.
• Determine appropriate actions for process improvements.
• Recommend solutions to enhance efficiency and effectiveness.
• Monitor and manage account health and performance.
• Provide analytical insights to support business decisions.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

P

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

Essential Responsibilities:

• Collaborate with internal teams to influence process quality.
• Determine appropriate actions for process improvements.
• Recommend solutions to enhance efficiency and effectiveness.
• Monitor and manage account health and performance.
• Provide analytical insights to support business decisions.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

P

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

Essential Responsibilities:

• Identify and address sales-related issues.
• Recommend and implement best practices.
• Lead functional projects and programs.
• Analyze business trends to drive sales improvements.
• Collaborate with team members to achieve sales goals.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

Essential Responsibilities:

• Drive demand generation and qualification through cold calling, email outreach, and inbound lead response.
• Negotiate and close contracts, addressing legal, financial, and technical concerns effectively.
• Conduct thorough discovery to analyze customer needs and present pre-packaged solutions and use-cases.
• Maintain a rigorous pipeline with accurate forecasting and regular reporting on pipeline status and revenue forecasts.
• Collaborate across departments to ensure alignment and leverage customer insights to optimize offerings.

Expected Qualifications:

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please