Jobs at Paypal

Essential Responsibilities:

• Develop clear objectives and priorities within content design to deliver results and meet organizational goals
• Influence decision-making at the senior leadership level
• Perform the most highly complex work assignments using domain knowledge and extensive business expertise
• Develop and deliver innovative content design strategies that enhance user experience and benefit customers and/or clients
• Lead major business projects which impact the content design unit or the product function
• Design, evaluate, and select process, product, and service improvements based on thorough understanding of business needs and industry trends

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Perform work assignments using specialized content design knowledge and developed business expertise
• Lead projects and/or programs within content design family with moderate scope impacting function or sub-function
• Analyze, evaluate, and make decisions within general parameters under broad supervision
• May act as a subject matter resource for entry level and developing colleagues

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities:

• Plan and write UX content for web and app experiences (across all touchpoints including navigation and user interface copy, emails, push, and in-appnotifications).
• Collaborate with design on page layout, interactions, and visual tone.
• Use data-driven insights about experience gaps and customer pain points to brainstorm and build proposed experience solutions.
• Develop content strategies that align stakeholders and drive meaningful solutions.
• Use data and research to evaluate your content’s impact, and push for continuous improvement that shows tangible results.

Preferred Qualifications:

• 6+ years relevant work experience writing web and app content.
• Excellent, highly creative writing and critical-thinking skills.
• Experience working with content standards, such as style and voice and toneguidelines.
• At ease managing multiple projects, setting stakeholder expectations,working individually, andcollaborating across teams.
• Experience in financial services, payments, B2B or B2C e-commerce ispreferred.
• Bachelor’s Degree or equivalent in English, Journalism, Communications, Marketing, Design,Information Science orrelated fieldpreferred.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop and optimize machine learning models for various applications.
• Preprocess and analyze large datasets to extract meaningful insights.
• Deploy ML solutions into production environments using appropriate tools and frameworks.
• Collaborate with cross-functional teams to integrate ML models into products and services.
• Monitor and evaluate the performance of deployed models.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Experience with ML frameworks like TensorFlow, PyTorch, or scikit-learn.
• Familiarity with cloud platforms (AWS, Azure, GCP) and tools for data processing and model deployment.
• Several years of experience in designing, implementing, and deploying machine learning models.

Key Responsibilities:

• Research and develop large-scale foundation models, including continuous pre-training, supervised fine-tuning, and alignment techniques

• Design novel architectures and training methodologies for domain-specific language models in financial services

• Build scalable ML pipelines for foundation model training, evaluation, and deployment at enterprise scale

• Conduct rigorous experimentation and benchmarking to ensure model quality, safety, and performance

• Deploy foundation models into production environments to drive business insights and enhance customer experiences

• Collaborate with cross-functional teams to identify high-impact use cases and translate research into practical solutions

• Stay current with latest developments in LLM and LLM-Agent research and contribute to the broader AI/ML community through publications and open-source contributions

• Mentor junior researchers and contribute to technical strategy for foundation model initiatives

Preferred Qualifications:

• PhD in Computer Science, Machine Learning, AI, or related field with focus on large language models and LLM Agent

• 1-3+ years of hands-on experience training and deploying large-scale language models (7B+ parameters)

• Deep expertise in transformer architectures, attention mechanisms, and modern training techniques

• Experience with distributed training frameworks (PyTorch, JAX, DeepSpeed, etc.)

• Strong background in NLP, deep learning, and statistical machine learning

• Proven track record of research publications in top-tier venues (NeurIPS, ICML, ACL, etc.)

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

WhereExperience Strategydefines theand

This is not just a UX strategy or systems design role—it’s both. You will lead the practice of Experience Architecture: the structuring of journeys, flows, navigation, taxonomy, and interaction models into a unified, extensible system. Your work will ensure that every interaction fits together to form a complete, coherent whole—one that reflects our brand, reinforces behavior, and reduces experience entropy as we scale.

Key Responsibilities

• Architect the Experience Ecosystem
  

• Lead Horizontal Experience Strategy
  Architect critical cross-product journeys (e.g., Account, Wallet, Rewards) that unify the customer experience across silos.

• Own and Govern Taxonomy & Information Architecture
  Partner with Content Design, Product Design, and Engineering to establish scalable IA systems and navigational models.

• Advance Service Design & System Mapping
  Connect frontstage flows to backstage systems and operational logic; drive service blueprinting across the product lifecycle.

• Drive CX Improvements
  Identify and resolve systemic customer experience issues across surfaces, workflows, and product areas through architectural interventions—not just interface refinements.

• Partner with Design Systems
  Collaborate to encode architectural logic into reusable components and interaction frameworks, ensuring real behavior is reflected—not just UI consistency.

• Transform Experience Delivery
  Work with Product Ops and PMO to embed architectural checkpoints into planning, roadmapping, and SDLCprocesses—acceleratingdelivery while protecting experience integrity.

Qualifications

• 12+ years of experience in experience design, UX architecture, or systems design, with a strong portfolio demonstrating strategic impact.

• Proven leadership in structuring complex digital ecosystems and scaling design systems.

• Deep expertise in journey mapping, taxonomy design, interaction modeling, and platform strategy.

• Exceptional communication and storytelling skills, with the ability to influence across disciplines and levels.

• Experience working in large-scale, matrixed organizations with a focus on platform thinking and design maturity.

Preferred Skills

• Experience with enterprise platforms, developer tools, or internal design infrastructure.

• Familiarity with accessibility standards, localization, and inclusive design practices.

• Strategic mindset with a bias for action and a passion for enabling great design at scale.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Acts as a project or system leader, coordinating the activities of other engineers on the project or within the system
• Determines the technical tasks that other engineers will follow
• Actions result in the achievement of customer, operational, program or service objectives
• Proactively improves existing structures & processes
• Exercises judgement in reconciling diverse and competing priorities (time, quality, complexity risk) to identify optimal solutions to problems
• Notices patterns and condenses repetition into densely meaningful generalized solutions
• Collaborates with management to set/improve standards for engineering rigor
• Trusted to represent PayPal, Inc to the outside world via interactions with partners, customers, or industry organizations

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Experience in Spring boot and other frameworks in Java or python
• Experience in UI stack such as react or other
• Experience with large-scale, high-performance systems.
• Experience in running large scale CI/CD pipelines using Jenkins, Github or Harness
• Experience with cloud platforms (AWS, GCP, Azure).

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Job Description:

Minimum Requirements: Bachelor’s degree, or foreign equivalent, in Finance, Economics or a closely related field plus three years of experience in the job offered or a related occupation.

Special Skill Requirements:

Three years of experience in each of the following:

• Experience in strategy consulting, banking, and or corporate strategy

• Experience in financial services technology and or e-commerce

• World class strategic and analytical thinking, with a demonstrated ability to synthesize multiple sources of information (quantitative and qualitative) to solve complex problems in a structured, data-driven way

• Experience in providing strategic advice to complex global organizations

Salary:$126,173.00-175,000.00per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.

Must be legally authorized to work in the U.S. without sponsorship.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
• Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships
• Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion
• Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships
• Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities
• Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technicalimplementation/design
• Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making

Expected Qualifications:

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Job Description

PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. As the Senior Director, PayPal Consumer Debit, you will play a pivotal role in scaling our Consumer Debit Card line of business globally through product and go-to-market innovation that serves both our consumers and merchants as well as leveraging partnership opportunities. This position requires a strong, seasoned leader who excels in a highly collaborative, cross-functional, and values-driven environment. You will own and accelerate growth by leading efforts to deepen engagement with our existing base, reduce churn, and unlock new acquisition use cases by combining product and marketing into a holistic debit card strategy and narrative. In this role, you will work closely with the debit and consumer product teams to ensure that our debit card products integrate seamlessly with our existing portfolio. You will drive significant improvements through strategic initiatives across the full product lifecycle and go-to-market activities, including product development, marketing, sales, and account management. Representing the 'voice of the customer,' you will define and articulate the vision and direction of our debit products through narratives, presentations, and documentation. Cross-functional collaboration is key, as you will partner closely with Product and Marketing to align on goals and ensure we are building the right solutions for our current and future target markets. Your responsibilities will also include influencing cross-functional teams across Product, Design, and Growth to drive alignment on strategy, narrative, and priorities. You will work with markets to effectively bring our debit card products to market, focusing on pricing, positioning, and creating adoption and engagement strategies. This role is critical in helping PayPal achieve its goals in the debit card sector, ensuring that we continue to lead in innovation and customer satisfaction.

Responsibilities

• Define and articulate the vision for growth leveraging industry best practices, PayPal ecosystem and innovation
• Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
• Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships
• Own and accelerate growth by leading efforts to deepen engagement with existing base, reduce churn, and unlock new acquisition use cases.
• Work with Sales and Marketing on Distribution partnerships that are avenues for growth.
• Work with product, marketing and risk teams to ensure debit card products integrate seamlessly within the PayPal ecosystem.
• Drive improvements via strategic initiatives across the full funnel of the product lifecycle and go-to-market activities.
• Represent and own the 'voice of the customer' and market approach across the business unit.
• Partner closely with Product on the roadmap to ensure the right solutions are built for target markets.
• Collaborate with Marketing to meet collective goals across adoption and revenue.
• Influence cross-functionally across Product, Design, and Growth to drive alignment on strategy and priorities.
• Work closely with markets team on bringing debit card products to market
• Support applicable audit, compliance, and control requirements for PayPal Debit.

Requirements

• 12+ years of leadership and P&L management experience in fintech, debit cards, or financial services companies with industry-leading debit card products.
• Good understanding of consumer debit needs, consumer behavior and P&L dynamics.
• Experience with driving growth through partnerships and negotiating deals
• Strong analytical and problem solving skills.
• Experience leading business functions that require coordination of many stakeholders and cross-functional teams.
• Experience developing strategy and roadmap for large-scale products.
• Very strong written and verbal communication skills with a talent for precise articulation of customer problems.
• Ability to adapt, be flexible, and responsive to dynamic situations.
• Ability to navigate a highly matrixed environment.
• Exceptional leadership abilities with a proven track record of effectively leading and developing high-performing teams.
• Strong coaching and mentoring skills, with a commitment to empowering team members for professional growth

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please