Global Alliance Lead Director - Kyndryl jobs at Palo Alto

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Architect the Cortex single-thread narrative (Enablement → Activation → Capabilities → Demand Gen → Pipeline) and ensure every partner interaction ties to measurable pipeline and revenue.

• Partner to design Cortex sales plays and activation frameworks that guide Field CBMs, partner sellers, and extended ecosystem teams through account targeting, value messaging, and repeatable joint pursuit motions.

• Drive district-level activation by equipping partners and Field CBMs with targeted account guidance, pipeline patterns, repeatable enablement motions, and structured Cortex teaming-agreement models.

• Orchestrate cross-functional alignment across Channel Business Managers, NCBMs, Cortex sales, Cortex SEs, marketing, and extended ecosystem resources to ensure unified execution and handoff clarity.

• Accelerate joint pursuit activities by coordinating partner and PANW teams around Cortex opportunities, increasing platform attach, technical validation, and win rates.

• Partner to Develop partner capacity and capability plans to ensure partners achieve Cortex certifications, technical readiness, SOC assessment expertise, and repeatable deployment capability.

• Lead executive business reviews that establish clear milestones, measure progress against the Cortex activation cycle, and drive accountability across partner and PANW teams.

Your Experience

• 10+ years in channel management, ecosystem leadership, partner development, or business development within enterprise technology (cybersecurity strongly preferred)

• Strong experience with XDR, SIEM, SOC transformation, automation/orchestration, or threat operations — or the ability to quickly become fluent in Cortex GTM motions

• Proven success operationalizing GTM frameworks across cross-functional teams and partner organizations

• Demonstrated ability to influence without authority and drive alignment across sales, channel, marketing, SE leadership, and extended ecosystem resources

• Excellent relationship-building skills with senior partner executives and internal leadership

• Clear track record of generating measurable business outcomes: partner activation, teaming agreements, SOC assessments, pipeline creation, and revenue growth

• Strong understanding of enterprise, commercial, and major-accounts motions within cybersecurity

• Ability to shift seamlessly between strategic design and hands-on operational execution

• High discernment across sales, technical readiness, solution development, and partner capability-building

• Ability to thrive in a fast-paced, highly matrixed, virtual environment

• Technical understanding of XDR, SIEM, automation, SOC workflows, or adjacent technologies is a plus

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $ 225000 - $ 281000 /YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As the, you will be the, including full-time employees and/or assigned personnel. You will be responsible for driving leadership over the professional services business and providing strategic and operational oversight to the Senior Managers and regional delivery leaders who report to this role. You will be instrumental in defining thenecessary to scale technical services delivery across key U.S. Federal, State, and Local accounts. This role is highly integrated with the Service Sales, Product Sales, and other Support teams, focusing on building strong, trusted customer relationships and ensuring successful outcomes.

Your Impact

• Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products.

• Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes.

• Serve as the Executive Sponsor for strategic US Public Sector accounts, engaging with executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews and resolve high-stakes escalated issues.

• Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring/coaching, and performance management in line with the defined capability requirements for the team.

• Drive and achieve the following business and operational objectives:

  • Maintain consistently high utilization of PS consultants through optimal planning and backlog management.

  • Design and maintain the best resource mix across FTEs and contractors, maximizing quality and agility.

  • Reduce Time to Value (TTV) by accelerating deployment and adoption timelines.

  • Contribute to Service Sales Growth by enabling scalable, value-driven technical offerings.

  • Achieve global target service margin ratios through delivery efficiency and cost control.

  • Build and sustain strong, strategic relationships with subcontractors and delivery partners.

  • Ensure high levels of customer satisfaction (CSAT) through proactive support and continuous improvement.

• Drive continuous improvement across the delivery of Netsec Professional Services and Customer Success Engineering, through the use of Automation and AI to drive efficiency, quality, and scale.

• Standardize and continuously optimize the NetSec operating rhythm and delivery practices to improve service health.

• Represent US Public Sector region at a global level, sharing customer insights, local challenges, and opportunities for regional impact.

• A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio, and support teams, where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.

Your Experience

• 10+ years of experience in technical services, professional services, customer success, support or related functions within a high-growth SaaS/cloud enterprise environment.
• 5+ years of experience in a leadership role managing regional teams, including direct and matrixed reporting lines.
• Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT.
• Strong foundational understanding of Internet security concepts and products, with a demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components.
• Demonstrated experience running a profitable Professional Services or Customer Success business , including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates.

• Skilled in key business systems, including:

  • Experience with Professional Services Automation (PSA) tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.
  • Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.
  • Experience with Business Intelligence (BI) tools (e.g., Tableau) for reporting on key operational metrics.
• Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients.
• Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership.
• Undergraduate degree in a related field (CS, IS, EE, CE, IT, etc.) or commensurate experience.
• US Government DoD Active Top Secret Clearance or higher.
• Relevant industry certifications such as CISSP and/or PMP are highly desirable.
• Background in cybersecurity or enterprise IT preferred.
• Ability to travel up to 25%+ domestically to customer sites and internal business meetings.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $230000 - $268000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Architect the Cortex single-thread narrative (Enablement → Activation → Capabilities → Demand Gen → Pipeline) and ensure every partner interaction ties to measurable pipeline and revenue.

• Partner to design Cortex sales plays and activation frameworks that guide Field CBMs, partner sellers, and extended ecosystem teams through account targeting, value messaging, and repeatable joint pursuit motions.

• Drive district-level activation by equipping partners and Field CBMs with targeted account guidance, pipeline patterns, repeatable enablement motions, and structured Cortex teaming-agreement models.

• Orchestrate cross-functional alignment across Channel Business Managers, NCBMs, Cortex sales, Cortex SEs, marketing, and extended ecosystem resources to ensure unified execution and handoff clarity.

• Accelerate joint pursuit activities by coordinating partner and PANW teams around Cortex opportunities, increasing platform attach, technical validation, and win rates.

• Partner to Develop partner capacity and capability plans to ensure partners achieve Cortex certifications, technical readiness, SOC assessment expertise, and repeatable deployment capability.

• Lead executive business reviews that establish clear milestones, measure progress against the Cortex activation cycle, and drive accountability across partner and PANW teams.

Your Experience

• 10+ years in channel management, ecosystem leadership, partner development, or business development within enterprise technology (cybersecurity strongly preferred)

• Strong experience with XDR, SIEM, SOC transformation, automation/orchestration, or threat operations — or the ability to quickly become fluent in Cortex GTM motions

• Proven success operationalizing GTM frameworks across cross-functional teams and partner organizations

• Demonstrated ability to influence without authority and drive alignment across sales, channel, marketing, SE leadership, and extended ecosystem resources

• Excellent relationship-building skills with senior partner executives and internal leadership

• Clear track record of generating measurable business outcomes: partner activation, teaming agreements, SOC assessments, pipeline creation, and revenue growth

• Strong understanding of enterprise, commercial, and major-accounts motions within cybersecurity

• Ability to shift seamlessly between strategic design and hands-on operational execution

• High discernment across sales, technical readiness, solution development, and partner capability-building

• Ability to thrive in a fast-paced, highly matrixed, virtual environment

• Technical understanding of XDR, SIEM, automation, SOC workflows, or adjacent technologies is a plus

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $ 225000 - $ 281000 /YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As the Sr. Manager, Global Certifications (Federal), you will play a pivotal role in opening and maintaining critical public sector markets for our world-class products. Government certifications (FedRAMP, DoD IL, etc.) are high-stakes, high-value assets that enable our technology to protect the nation's most sensitive data.

In this strategic leadership role, you will drive the government certification roadmap, lead a high-performing team of Certification Product Managers, and serve as the bridge between federal compliance requirements and our engineering innovation. You will drive a compliance strategy that serves as a competitive advantage.

Your Impact

• Strategic Leadership & Roadmap: define and execute a multi-year government certifications roadmap (FedRAMP, DoD IL5, etc.) with clear, measurable milestones that align with the company’s diverse product portfolio and sales goals.

• Team Management: Build, mentor, and maintain a high-performing team of Certification Product Managers; foster a culture of technical depth, operational efficiency, and proactive risk management.

• Execution & Process Maturity: Own the end-to-end certification lifecycle. Establish and mature key operational processes—including intake, audit management, artifact collection, and continuous monitoring—to improve team efficiency and scalability.

• Cross-Functional Influence: Guide Product and Engineering teams through complex certification requirements (NIST 800-53, architecture, crypto modules), translating government controls into actionable engineering specifications.

• Executive Stakeholder Management: Effectively present certification status, risks, and solution options to senior leadership. Resolve compliance roadblocks by negotiating risk acceptance with internal leadership and external stakeholders.

• External Relations: Serve as the primary point of contact for external auditors (3PAOs) and government accreditors (FedRAMP PMO, DISA). Deeply understand the government ecosystem to anticipate regulatory changes and their business impact.

• Technical Bridging: Possess the technical aptitude to understand complex cloud architectures (IaaS, PaaS, SaaS) and shared responsibility models, acting as a translator between highly technical security teams and business-focused Sales/GTM teams.

Your Experience

• Gov/Federal Expertise: 8+ years of total experience in Compliance/GRC, with at least 5+ years specifically leading government certification programs (FedRAMP, DoD SRG, Common Criteria, etc.).

• Framework Mastery: Deep, expert-level understanding of the NIST Risk Management Framework (RMF) and NIST SP 800-53; ability to map these controls to specific product features and modern cloud architectures.

• Leadership: Proven experience managing people and leading high-visibility projects; ability to coach team members on complex deliverables like System Security Plans (SSPs) and POA&M management.

• Technical Fluency: Strong familiarity with Cloud Service Provider (CSP) infrastructure models and modern application architectures (containers, microservices). Experience with GRC platforms used to automate evidence collection is a plus.

• Communication: Exceptional written and verbal communication skills. You must be able to explain "why" a control matters to an engineer and "how" a certification impacts revenue to a sales VP.

• Education & Certifications: BS degree in a technical or business field required (MS preferred). Industry certifications such as CISSP, CISM, or CISA are highly desired.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $180,000 - $220,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Partner with Sales, Legal, FP&A, and Sales Operations on non-standard contract reviews to determine revenue impact and provide recommendations to maximize revenue and other key financial metrics

• Support monthly closing activities including, but not limited to, reviewing non-routine revenue transactions, performing accounting assessments, preparing accurate journal entries, and documenting revenue conclusions

• Monitor revenue inbox to respond timely and appropriately to business requests

• Research, resolve, and operationalize complex and non-routine revenue accounting transactions

• Identify actionable insights and suggest recommendations to address issues and improve accounting processes/efficiencies

• Create accounting policy for new product introductions in partnership with the Product and IT organizations

• Participate in and/or lead projects and initiatives with cross functional impacts

• Ensure compliance with SOX 404 key controls

• Assist with external audits and special projects as needed

Your Experience

• Bachelor’s Degree in Accounting, Finance, or related field or equivalent military experience

• Minimum of 8+ years of related work experience with 6+ years of Technical Revenue experience

• Prior Public Accounting experience with regards to Revenue (ASC 606) preferred

• CPA or equivalent a plus

• SAP, SFDC, Big Query and accounting operations experience a plus

• Advanced knowledge of Microsoft Office (Excel and PowerPoint) and Google Sheets

• Experienced in writing complex technical revenue accounting position papers

• Solid organizational skills with the ability to manage priorities and execute in a fast-paced environment with attention to details

• Team player and effective communicator with all levels of management and cross functional organizations.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $192000 - $264500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This is a role for a leader who brings clarity to complexity, elevates teams, and navigates change with confidence. You’ll set the tone for delivery excellence across the region while contributing directly to global strategy.

Leadership & Customer Strategy

• Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution
• Align with GCS, Sales, Product, Engineering, and Partner teams to drive customer and business outcomes
• Support Area Leaders in CIO/CISO-level engagements, value reviews, and high-visibility escalations
• Represent NAM in global forums, advocating for customer insights and regional needs

People & Team Development

• Build, develop, and mentor a high-performing technical organization
• Create a culture grounded in accountability, continuous learning, and operational excellence
• Coach teams through complex customer situations, rapid change, and new delivery models
• Foster a culture of people performance management and accountability

Operational & Business Outcomes

• Maintain strong utilization, backlog health, and delivery predictability
• Optimize resource mix across FTEs and contractors to maximize agility and cost efficiency
• Reduce Time to Value and Time to Deploy by strengthening deployment and adoption practices
• Contribute to service sales growth through scalable, outcome-driven offerings
• Sustain strong relationships with subcontractors and partners to support delivery at scale
• Meet global margin targets through efficient, high-quality execution

Innovation & Delivery Excellence

• Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency
• Standardize delivery practices, proactively identify risks, and drive data-backed decisions across areas to improve service health
• Ensure effective execution of global and theatre-level programs, adapting them for NAM where needed

Your Experience

• 10+ years in technical services, professional services, customer success, support, or similar roles in a high-growth SaaS/cloud environment
• 5+ years leading regional or multi-regional teams with direct and matrixed reporting lines
• Strong track record of delivering against KPIs including deployment speed, adoption, margin, utilization, and CSAT
• Deep familiarity with Cloud, Endpoint, SOAR, SIEM, and SOC environments; experience with industry leading security platforms strongly preferred
• Experience supporting cyber security programs for large US Federal Government customers
• Experience with supporting operational security requirements or enterprise governance, risk, and compliance initiatives
• Experience engaging with and presenting to executive stakeholders across Product Management, Services Product Management, Sales, and PS/CS organizations
• Experience leading large scale teams exceeding 100+ FTEs and Contractor staff
• Strong communicator who can influence across technical and non-technical teams
• Skilled at building trust, developing talent, and guiding teams through ambiguity
• Balanced, thoughtful decision-maker in escalation and complex customer situations
• Highly collaborative, with a track record of driving alignment and continuous improvement
• Industry recognized security credentials, e.g. CISSP, CRISC
• Bachelor’s degree required; Master’s/MBA preferred; equivalent military experience considered
• Willingness to travel 20–30% within NAM and occasionally globally

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $270,000-315,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

Palo Alto Networks is building a world-class product management organization and continues to look for top-notch product management talent to expand the team. As the Director of Product Management for Strata Cloud Manager Platform you will be responsible for the foundational aspects of our platform.

To be successful in this position you must possess a combination of strong technical skills, analytical skills, as well as have a passion for driving enterprise networking & security while bridging customer business requirements with key market trends. You must be comfortable with frequent interaction with customers, prospects and industry analysts presenting our solution and explaining our security solution while understanding and articulating their requirements. You have a track record of success in leading focused, tightly-knit product teams, have delivered on product commitments in working closely with engineering leadership, and have successfully developed and articulated your vision, product strategy, and product plans to the company’s leadership.

Your Impact

• Lead the Product Management team for Strata Cloud Manager Platform
• Collaborate with PM leadership to develop your vision, product strategy, product roadmap and technology requirements as part of market and customer requirements
• Work cross functionally with the NGFW, Cloud Delivered Shared Services and SASE teams to deliver on the vision of “platformization” strategy
• Develop, manage & communicate product roadmap to customers, prospects and all key internal stakeholders
• Collaborate with engineering to solve problems and deliver high-quality products
• Engage with the product marketing team and help them develop compelling messaging, impactful sales tools and marketing content to support sales and field marketing teams
• Work with NPI, certification, professional services, support, education team and ensure your products get coverage by these cross-functional teams
• Drive product pricing and go-to-market decisions

Your Experience

• BS/MS or equivalent experience or equivalent military experience required
• Strong desire to take ownership of the full product lifecycle
• 8+ years in product management with at least 3 years in a lead/management role
• Must have product management experience in two or more areas: enterprise, cloud, network security, platform
• Very strong (written and verbal) communication and presentation skills
• Strong interpersonal skills leading and contributing to cross-functional teams
• Experience in fast-paced environments with overlapping projects/deliverables
• Proven track record in leading focused product management teams
• Proven analytical and problem-solving skills required

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $238,000 - $327,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.