Director Ibm North America jobs at Palo Alto

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Serve as a key contributor to the development, maturation, and innovation of Unit 42’s cloud security consulting services.

• Lead and deliver complex cloud security assessments covering architecture, configuration, identity, monitoring, and threat detection across AWS, Azure, GCP, and hybrid/multi-cloud environments.

• Evaluate cloud network architectures, including perimeter protections, VPC/VNet segmentation, API gateways, ingress/egress controls, and cloud-native security services.

• Analyze cloud logging, telemetry, and monitoring coverage; identify gaps in detection and alerting; and provide actionable recommendations to improve visibility, SIEM/XDR integration, and threat-hunting effectiveness.

• Assess cloud identity and access management (IAM) design, including federation, least privilege models, role delegation, conditional access, privilege escalation paths, and MFA enforcement across cloud providers.

• Utilize cloud-native CLIs, SDKs, and APIs to perform deep technical validation of configurations, controls, and security posture.

• Assess multi-cloud and hybrid-cloud deployments by reviewing interoperability, dependencies, and security impacts between cloud services and on-prem infrastructure.

• Develop strategic cloud security roadmaps that align technical recommendations with a client’s broader business objectives, resource constraints, and long-term security transformation initiatives.

• Integrate Palo Alto Networks cloud platforms (Prisma Cloud, Prisma SASE, Cortex XSIAM, and Precision AI) into consulting engagements to drive differentiated value and help customers enhance their security posture.

• Engage with prospective clients in a pre-sales capacity to uncover cloud security pain points, evaluate architectural weaknesses, and position Unit 42 solutions to key outcomes.

• Support delivery teams in overcoming technical objections and effectively tying cloud security recommendations to business risk, operational impact, and customer strategic goals.

• Build and maintain long-term executive relationships, serving as a trusted strategic advisor for cloud security and Zero Trust transformation initiatives.

• Lead the development and delivery of cloud security enablement content to elevate consulting capabilities across Unit 42.

• Partner with Palo Alto Networks product development teams to provide structured feedback on features, customer patterns, and cloud security trends that influence the roadmap and delivery experience.

Your Experience

• 4+ years of experience performing cloud security advisement and risk assessments based upon industry-accepted standards

• 6+ years of professional services and consulting experience and 3+ years of Director (or and equivalent Senior Manager) experience leading consulting delivery teams is highly preferred

• Experience managing a diverse team of business and technical consultants

• Cloud Security-related certifications preferred

• Hands-on experience with a cloud hosting provider (AWS, Azure, GCP, etc).

• Deep experience within the cloud native application protection platform (CNAPP) technology or advisory/consulting space.

• Strong fluency in the application of Virtual Machines, SaaS, IaaS, PaaS, FaaS and other public cloud technical infrastructure concepts.

• Possess a deep technical knowledge in Cloud Platforms and the dependencies around such an environment (WAF, SSO, Cloud Threats, API Security, Cloud Security Posture Management)

• Former experience with cloud migrations (cloud to cloud, or on-prem to cloud)

• Knowledge of the technical nuances related to SD-WAN and SASE solutions and their application to Cloud Environment access solutions.

• 10+ years in developing, strengthening and expanding client relationships

• Knowledge of how to integrate command-line interfaces or scripting tools as a part of a risk assessment or remediation in cloud environments is a plus.

• Rich understanding of how Enterprise’s use and struggle using infrastructure as code and continuous integration tools such as Ansible, Chef, Jenkins, Kubernetes, Packer, Pulumi, Puppet, Saltstack and Terraform or CSP tools such as CloudFormation, Resource Manager or Deployment Manager.

• Ability to scope new opportunities with prospective clients, including drafting statements of work and proposals

• Ability to perform travel requirements as needed to meet business demands (on average 25%)

• Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security OR equivalent years of professional experience to meet job requirements and expectations

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $183000/YR - $252000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

1. Strategic Partner to the CPO

• Partner with the CPO to develop, evolve, and operationalize the multi-year People Strategy, ensuring alignment with enterprise priorities and transformation objectives.

• Act as a connector and integrator across all People sub-functions, including Talent, Total Rewards, DEI, Learning, HR Tech, and Places, bringing cohesion and clarity to the collective strategy.

• Support the PLT in setting and prioritizing strategic initiatives that enable scale, impact, and transformation.

2. Strategic Planning & KPI Governance

• Lead the People Team’s strategic planning and goal-setting process, ensuring tight alignment with company-level OKRs.

• Develop and maintain a People Strategy Dashboard that tracks performance against key enterprise and People metrics, including leadership confidence, engagement, performance differentiation, and efficiency.

• Drive accountability by ensuring the PLT measures what matters, reports outcomes consistently, and uses data to guide decision-making.

3. Transformation Design & Strategic Governance

• Structure and frame People-related transformation initiatives

• Provide strategic scaffolding and governance models for initiatives led across the People function, ensuring alignment, sequencing, and clarity of ownership.

• Serve as the strategic interface between the People Team and Corp Strategy and or other Transformation Offices to ensure synchronization of priorities.

4. Executive and Board Communications

• Lead the creation of executive and Board-facing communications that articulate the People Strategy and progress against key priorities.

• Develop clear, data-driven narratives and materials for Board updates, executive off-sites, and quarterly business reviews, reflecting the strategic maturity of the People function.

• Translate analytics and insights into concise, compelling stories that demonstrate organizational impact, transformation outcomes, and future priorities.

5. Research, Benchmarking & Strategic Insight

• Conduct market and best-practice research across high-growth and technology peers to inform the evolution of Palo Alto Networks’ People Strategy.

• Act as the internal strategist who anticipates talent and organizational needs based on external trends and internal data.

Your Experience

• 8–12 years of experience in People Strategy, Corporate Strategy, or Management Consulting, ideally within a high-growth or technology environment.

• Demonstrated success in strategy development, organizational design, and enterprise planning at scale.

• Strong analytical and conceptual skills; able to integrate data, insight, and storytelling into actionable strategies.

• Exceptional communication and presentation capability, with experience preparing materials for senior executives and Boards of Directors.

• Proven ability to influence and align cross-functional senior stakeholders without direct authority.

• High learning agility, intellectual curiosity, and comfort operating in fast-moving, high-ambiguity environments.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $218,600 - $299,925/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will create statistics-based classification algorithms detecting everything from new malware through process behavior and attackers operating in enterprise-scale networks using data from multiple Windows endpoints; from analyzing attack patterns, finding statistical anomalies, and validating that you detect real attacks and APTs on real customer data.

Your Impact

• Research new methods to detect various attack techniques by utilizing enormous amounts and varied types of data
• Use and develop statistical algorithms and techniques to create and improve our analytics detection capabilities
• Take an active role in our collection modules by improving the ones that are already available and investigating new collection modules that will improve the quality of our detections
• Simulate attacks in the lab and conduct a deep analysis of the behavior
• Be part of a diverse research group, improving our research processes and leading us to be a better team, creating a better product
• Stay up to date with APTs, attacker methodologies, and TTPs

Your Experience

• In-depth knowledge of the inner-workings of operating systems (Especially Windows)
• Intimate knowledge and understanding of attack methods and techniques over endpoints and enterprise
• Vast experience and interest in malware research or development
• Python software development experience
• Comfortable conducting research and gathering insights by querying large databases
• Ability to drive and own projects
• Independent and team player, critical thinker

Advantages:

• Experience in machine learning or data analysis
• Reverse engineering knowledge and experience
• Advanced knowledge of Microsoft AD infrastructure
• Exploitation knowledge and experience

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As the, you will be the, including full-time employees and/or assigned personnel. You will be responsible for driving leadership over the professional services business and providing strategic and operational oversight to the Senior Managers and regional delivery leaders who report to this role. You will be instrumental in defining thenecessary to scale technical services delivery across key U.S. Federal, State, and Local accounts. This role is highly integrated with the Service Sales, Product Sales, and other Support teams, focusing on building strong, trusted customer relationships and ensuring successful outcomes.

Your Impact

• Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products.

• Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes.

• Serve as the Executive Sponsor for strategic US Public Sector accounts, engaging with executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews and resolve high-stakes escalated issues.

• Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring/coaching, and performance management in line with the defined capability requirements for the team.

• Drive and achieve the following business and operational objectives:

  • Maintain consistently high utilization of PS consultants through optimal planning and backlog management.

  • Design and maintain the best resource mix across FTEs and contractors, maximizing quality and agility.

  • Reduce Time to Value (TTV) by accelerating deployment and adoption timelines.

  • Contribute to Service Sales Growth by enabling scalable, value-driven technical offerings.

  • Achieve global target service margin ratios through delivery efficiency and cost control.

  • Build and sustain strong, strategic relationships with subcontractors and delivery partners.

  • Ensure high levels of customer satisfaction (CSAT) through proactive support and continuous improvement.

• Drive continuous improvement across the delivery of Netsec Professional Services and Customer Success Engineering, through the use of Automation and AI to drive efficiency, quality, and scale.

• Standardize and continuously optimize the NetSec operating rhythm and delivery practices to improve service health.

• Represent US Public Sector region at a global level, sharing customer insights, local challenges, and opportunities for regional impact.

• A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio, and support teams, where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.

Your Experience

• 10+ years of experience in technical services, professional services, customer success, support or related functions within a high-growth SaaS/cloud enterprise environment.
• 5+ years of experience in a leadership role managing regional teams, including direct and matrixed reporting lines.
• Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT.
• Strong foundational understanding of Internet security concepts and products, with a demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components.
• Demonstrated experience running a profitable Professional Services or Customer Success business , including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates.

• Skilled in key business systems, including:

  • Experience with Professional Services Automation (PSA) tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.
  • Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.
  • Experience with Business Intelligence (BI) tools (e.g., Tableau) for reporting on key operational metrics.
• Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients.
• Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership.
• Undergraduate degree in a related field (CS, IS, EE, CE, IT, etc.) or commensurate experience.
• US Government DoD Active Top Secret Clearance or higher.
• Relevant industry certifications such as CISSP and/or PMP are highly desirable.
• Background in cybersecurity or enterprise IT preferred.
• Ability to travel up to 25%+ domestically to customer sites and internal business meetings.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $230000 - $268000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As the Director AI Security Research, you will lead an elite team of researchers focused on discovering and mitigating novel threats against AI systems. You will be the organization's subject-matter expert on the AI attack surface, blending deep technical research with strategic leadership. Your team's work will directly shape our product strategy, inform our detection and prevention capabilities, and establish Palo Alto Networks as the definitive leader in AI security research.

Your Impact

• Lead Advanced Research: Build and mentor a world-class applied research team focused on discovering and creating proof-of-concepts for new security vulnerabilities related to AI models, AI infrastructure, and AI-driven applications.

• Drive Protection Strategy: Partner directly with engineering and product leaders to translate research findings into tangible, customer-facing security protections. Design practical, product-level mitigations to prevent novel attacks on AI systems.

• Innovate with AI: Leverage Palo Alto Networks' security leadership to derive new insights, identify emerging threat trends, and build novel AI/ML-driven detection methodologies.

• Thought Leadership: Serve as a primary AI security subject-matter expert for the company. Publish cutting-edge research through technical blogs, white papers, research papers and conference presentations, establishing industry-wide influence.

• Cross-Functional Collaboration: Work closely with product management and engineering teams to ensure our platform is protected against the threats you discover.

• Customer & Industry Engagement: Collaborate with industry partners, the open-source community, and key customers to share findings and advance the state of AI security.

Your Experience

• Education: MS or PhD in Computer Science or a related field with a focus on AI/ML or cybersecurity is highly preferred.

• Experience: 10+ years of hands-on experience in the cybersecurity research field, with at least 3+ years in a leadership or management role.

• AI/ML Expertise: Deep practical and theoretical knowledge of modern AI systems, infrastructure, and data pipelines. Proven track record of discovering security issues related to AI systems is a major plus.

• Security Acumen: Strong understanding of the attacker mindset and proven experience in vulnerability research, offensive security, or threat detection engineering.

• Communication: Excellent written and verbal communication skills, with a strong ability to articulate highly complex technical concepts and research findings to diverse audiences, including executives and customers.

• Data-Driven: Strong proficiency in data analysis and scripting (e.g., Python) and hands-on experience with query languages and databases (SQL, KQL, etc.).

Nice to Have

• A public portfolio of research, including blog posts, conference talks, research papers or vulnerability disclosures.

• Experience with cloud security (AWS, GCP, Azure) and container orchestration (Kubernetes).

• Hands-on experience in building, training, and deploying ML models in a production environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between:: $274,400 - $290/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Establish an internal communications strategy in conjunction with senior leadership

• Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders

• Plan, edit, and write content for a variety of internal communications media, such as the company intranet and Slack

• Draft senior executives’ written and spoken messages to employees, including Keynotes, Board and EBC decks, briefing docs in collaboration with AR/PR for media and analyst interviews.

• Ensure product functionality and positioning are successfully and consistently communicated to employees and stakeholders to drive alignment and clarity - this includes customers and the Board.

• Plan, edit, and develop content for a variety of channels, audiences and media, including: the intranet and Slack, external blogs, customer presentations and messages, incident/crisis response-related communications, and external keynotes
  Manage the Chief Technology and Product Officer’s external profile, including social media strategy; and speaking, media and analyst engagements (in partnership with PR/Analyst Relations/Social teams)

• Ensure internal communications messages are consistent across all media and departments of the organization

• Plan, edit, and write content for occasional external events for the CT&PO and some of his leadership team
  Lead a team of high performing communications professionals

Your Experience

• 10-15 plus years communications experience, including experience supporting a Product executive or CIO/CTO both internal and executive communications background is essential

• Experience leading comms for a complex enterprise technology function, and both building and implementing strategic, holistic communication strategies, especially for large org transformations

• Ability to synthesize data and technical information and uplevel for various audiences

• Steely under pressure, undaunted by tight, last-minute deadlines; pro at juggling multiple initiatives and executing with speed in a fast-paced dynamic environment

• Excellent written and verbal communication skills with the ability to translate business strategies and complex technologies into relatable stories (writing exercise required)

• Strong team player, leader and creative thinker

• Track record of building strong relationships with and advising senior leaders

• Ability to navigate ambiguity, drive clarity

• Understanding of enterprise technical services organizations helpful but not required

• Ability to work out of our Santa Clara office in our hybrid model

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $148000 - $241000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Your Career

As the Director, Global Accounts Program, you will be a pivotal leader responsible for the design, build-out, and ongoing execution of the strategic framework for the Global Accounts Program. Reporting to the RVP of Global Account Sales, you will translate the program’s executive vision into concrete, scalable, and measurable program elements, and then drive their adoption and operational fidelity across the global organization.

This role requires a deep focus on establishing the infrastructure for success, ensuring strategic alignment, operational efficiency, and a consistent global experience for our most strategic clients. You will work cross-functionally to define, implement, and run the rules of engagement, governance models, and reporting standards that underpin the RVP’s mission to drive significant growth and deep customer adoption within the global account base.

Your Impact

Your primary responsibilities are to build, operationalize, and actively run the programmatic elements of the Global Accounts Program:

1. Program Operational Design & Execution:

• Design and Operationalize: Lead the development, documentation, and active implementation of the Global Accounts Program operating model, governance structure, and core policies.

• Program Rules of Engagement (ROE): Establish, communicate, and enforce clear, global Rules of Engagement (ROE) and escalation procedures for Global Account teams, regional sales, channel partners, and overlay organizations.

• Account Selection & Quota Process: Operate and manage the annual and quarterly operational processes for account nomination, selection, and quota setting, ensuring consistency and executive alignment.

2. Strategic Planning & Field Participation (NEW EMPHASIS):

• Planning Tools & Cadence: Develop, iterate on, and maintain standardized account planning materials (e.g., templates, formats, tools) used by the Global Account teams.

• Active Account Engagement: Actively participate in strategic account planning sessions with the Global Account teams to guide their use of the program’s planning framework, ensure strategic alignment, and enforce program rules.

• Strategy Translation: Work closely with the RVP to translate the Global Accounts Program strategy into actionable, measurable, and tactical execution plans for the field.

• Manage periodic day-to-day account team issues seeking redress and opportunities for process improvement. This will encompass problem review, support for resolution or escalation, and systematic tracking of issues to identify trends and inform program refinement based on the frequency and nature of resolutions.

3. Governance, Reporting & Analytics:

• Performance Management Infrastructure: Design, implement, and own the framework for tracking program activity, performance measurement, and effectiveness metrics (program efficacy).

• Program Reporting: Create and manage comprehensive reporting dashboards and analytical insights specifically focused on the program's execution, health, and strategic alignment, providing data-driven recommendations to the RVP and senior leadership.

• QBR/Planning Facilitation: Structure, organize, and drive the cadence for regular Quarterly Business Reviews (QBRs) and Global Account planning workshops, ensuring high-quality input and outputs.

4. Program Enablement & Benefits Delivery:

• Enablement Strategy: Partner with Sales Enablement and Training to plan and resource comprehensive enablement initiatives that ensure global compliance with the new program model.

• Process Adoption: Drive the consistent adoption of all program-related tools and standardized processes required to effectively engage with and support global clients.

• Benefits Oversight: Operationalize the defined program benefits for clients and establish the process to oversee the consistent and effective delivery of these benefits, including support for deployment and adoption.

Your Experience

• Program Management Expertise: Direct, hands-on experience in both designing and actively running complex, global sales or strategic accounts programs, including defining operational models, governance, and rules of engagement.

• Global account experience.

• Sales/Program Analytics: Proven ability to define and generate comprehensive reporting and create data-driven analyses to gain insights into weekly, monthly, and quarterly program execution.

• Field Engagement: Demonstrated experience working directly with sales teams to support account planning and strategy implementation in a programmatic context.

• Cross-Functional Collaboration: Extensive experience building strong relationships and driving alignment across diverse global and internal teams (Sales, Finance, Legal, Enablement, etc.).

• Strategic & Operational Balance: Proven experience in operating at a strategic level (planning, design) while maintaining a focus on execution and operational rigor (process, enforcement, reporting).

• Industry Knowledge (Preferred): Knowledge of the cybersecurity industry and the complexity of large-scale deployments across global organizations is a plus.

• Travel: Willingness to travel globally as needed to support program build-out, planning, and operational alignment. (Estimated travel up to 30-40%).

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $210,000 - $289,000. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.