Staff Ai Scientist jobs at Palo Alto

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Unit 42 Recovery Specialist, you will play a critical role in assisting our customers with rebuilding, recovering, and restoring their computing and networking environments following security incidents. Working in conjunction with the Unit 42 service delivery team, you will lead and oversee Unit 42's external recovery partners as well as liaise with customer contacts, ranging from technical subject matter experts to executives and members of boards of directors. You will demonstrate a professional presence and bearing while clearly articulating technical risks, recovery strategy, and recovery progress to these diverse stakeholders. Your expertise in networking and security products and solutions will be crucial as you guide customers through recovery processes, ensuring they adopt best practices to strengthen their security posture and prevent future incidents. This hands-on role demands both technical acumen and exceptional communication skills as you address complex issues and deliver innovative solutions to establish a secure and resilient environment for our clients.

Your Impact

• Develop (in collaboration with the Incident Response lead) a unified and holistic approach to restoring technological infrastructure in the midst and/or aftermath of a cyber security incident
• Develop strategic processes to allow the client to cleanly and safely bring systems back into production
• Lead and oversee third-party vendors to ensure that recovery and restoration activities are conducted in accordance with Unit 42 standards and in a cohesive manner
• As a trusted advisor, guide Unit 42 customers through implementing security standards and best practices in the context of restoring operations
• Proactively identify and communicate project status, risks and issues with the client contact(s) and the Unit 42 engagement lead(s)
• Provide after-hours and weekend on-call coverage as needed to support engagement activities.
• Partner with the relevant account teams to understand customers’ prior investments in PANW offerings and ensure that recommendations for expansion are presented in a methodical and sensible manner
• Travel as needed to customer locations in North America, often with minimal advance notice, up to 50% of the time.
• Other tasks and duties as needed to support the customer and/or business

Your Experience

• Prior implementation and/or troubleshooting of the following areas: Active Directory, DNS, network configuration, enterprise software deployment, endpoint detection and associated performance degradation, SIEM and log management, cloud environments and other applicable security platforms.
• Minimum of ten years experience in information technology, systems administration, or network administration, with a minimum of three years experience managing security solutions in enterprise environments.
• Prior experience in consulting or other client-facing roles preferred
• Ability to remain calm, composed and articulate when dealing with high-pressure situations
• Excellent written and verbal communication skills, including the ability to distill and convey complex technical concepts, findings, and recommendations to client stakeholders who possess varying levels of subject-matter expertise
• Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent military experience to meet job requirements and expectations

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $183000/YR - $252000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Collaborate with product managers, frontend software engineers, product designers, and infrastructure software engineers to ensure the success of the Prisma AIRS organization

• Design and build innovative and solid products to ensure our customers can use AI securely

• Own new features/functionality from start to finish. Participate in all phases of the product development cycle, from definition, design, through implementation and test. Ensure that applications are production-ready, scalable, and reliable.

• Design, build, and operate production security services

• Develop expertise in new technologies

Your Experience

• Expertise in at least one strongly typed programming language (Go (preferred!), or Java, C#, C++) or modern Python (type hints, Pydantic, etc)

• Experience writing comprehensive unit and end-to-end tests

• Experience in designing large distributed system and web services in the cloud

• Deep knowledge in the public cloud (GCP, AWS, or OCI) is a plus

• Experience with CI/CD pipelines, GitLab and GitHub is a plus

• Experience partnering with front end engineers (collaborate on schema required to power a UI, for example) is a plus

• Excellent written and verbal communication, able to collaborate and rally support

• Self-disciplined, self-managed, self-motivated, and strong sense of ownership, urgency, and drive

• Ready to understand and dissect new technology stacks quickly

• Excited about working in an agile and fast paced environment.

• BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $135000 - $155,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We’re looking for an experienced product public relations manager to support our AI-powered security platforms and solutions, and serve as the lead communications advisor to product and product marketing teams. In this role, you’ll be responsible for strategic thinking and execution of communication campaigns, including product launches, industry events, thought leadership programs and proactive media engagements, as well as strategies to support an organization that is constantly innovating and evolving.

Your Impact

• Serve as the primary communications advisor to internal stakeholders focused on AI-powered solutions, including product, product marketing, content, social, analyst relations and legal.

• Develop and execute external communications plans and narratives that engage multiple audiences and connect them to the company strategy and product vision

• ​​Serves as a media relations expert for the AI sector, identifying and building relationships with key journalists, and developing and executing targeted pitches that result in significant, high-quality media placements

• Write, edit, review and drive impactful AI-focused content positioning Palo Alto Networks as the leader in cybersecurity. Content includes press releases, bylines, blogs, media pitches, briefing documents and books, messaging, FAQ, coverage reports, internal messages, and blogs.

• Manage PR agency in North America and support the execution of our global PR strategy

• Ensure messages are consistent across all media and departments of the organization

• Establish ongoing metrics; measure everything to ensure success, and pivot early and often

Your Experience

• 8+ plus years of experience in public relations (in-house or agency), ideally in tech - cybersecurity preferred

• Results oriented to develop and execute on integrated PR plans and impart knowledge to stakeholders for various initiatives (product launches, events, reactive, etc.)

• Proven ability to think beyond traditional PR tactics and strategies to design/execute integrated communications approaches

• Possess strong critical thinking, project management and time management skills, with the ability to be flexible and solutions-oriented as well as lead and manage projects simultaneously on deadline

• Ability to craft compelling narratives from technical features

• Be savvy at managing up and sideways to move a project forward, pass roadblocks and finish on time--while building relationships with co-workers and senior leadership

• This position is office-based (New York or Santa Clara, CA) and will require 4 days in office

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123000/YR - $199000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Senior Software Engineer in test on our Prisma Access Cloud Service team, you will design, develop and deliver next-generation technologies. You will build, automate, and run performance testing scenarios for our products in virtualized elements.

We are looking for highly technical individuals driven in their desire to get hands-on experience with a wide variety of networking technologies. You'll work closely with our development and product management teams, testing and presenting the results to identify new approaches.

You will participate in design discussions and help make a difference in developing the future direction of our software.

You will drive the efficiency and reliability of our products by testing them thoroughly to understand potential risks, bugs, or issues, providing an exemplary product experience for our end users. You strive for the best in everything you do—meaning you won’t rest until the products you work on are of the highest quality. You love hunting for problems within code, seeking issues to correct, and enjoy the challenge of a code-based scavenger hunt that includes testing, providing feedback, and identifying alternative suggestions for our product’s environment.

Your Impact

• Design, develop and execute test automation to test software features on our next-generation security platform as part of our Prisma Access Cloud Service
• Become inventive in testing approaches by building tools and automation scripts
• Suggest and implement improvements to the test process
• File bugs and work with Development to fix issues seen
• Mix in your creative skills with a focused testing approach to produce the best quality products in cybersecurity
• Be involved in a rigorous approach to testing for specifications, assist the team with testing methods or tools for new testing
• You will also have the chance to work on different public cloud platforms (AWS, GCP, Azure) to automate cloud orchestration, vis

Your Experience

• Be proficient in one or more scripting/programming languages including Python or Go
• Experience with IPSec, BGP, L3 VPNs, SD-WAN, DHCP, TCP, UDP and SSL
• Networking - Advanced level Experience with REST API driven Automation using Python or Go
• Experience with Cloud Technologies such Aws/Azure/GCP
• Experience with DB clusters (MySQL,BQ, Redis,,Zookeeper,Neo
• Experience with Linux or Esxi Virtualization or Docker/Kubernetes is a plus
• 6+ years experience
• M.S./B.S. degree in Computer Science or Electrical Engineering or equivalent military experience required

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between$126000/YR - $195500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Principal Product Designer, you will play a pivotal role in crafting cohesive yet simple product experiences for Network Security within Strata Cloud Manager. You would join a team of like-minded people pushing the boundaries of web applications that tackle real problems in the cybersecurity space. You will use your enthusiasm for your work to drive the design processes, coach team members who have potential, and work with team leaders to provide creative experiences.

Your Impact

• Deliver and drive UX vision, along with a plan for evolutionary, iterative updates, that actualize the broader vision end to end over time

• Analyze customer problems and oversee the design of delightful solutions that meet measurable business goals.

• Collaborate with cross functional teams, including product managers, engineering, QA, and researchers to translate business requirements into use cases, flows, wireframes, and high fidelity designs

• Lead and collaborate with UX researchers on explorative and evaluative studies to enrich the product experience

• Lead and collaborate with design systems engineers to implement new components into the library

• Excellent visual design and prototyping abilities that supports innovative and experimental design culture

• Contribute to a design system, maintain high quality UX standards for our products

• Conduct product audits to ensure compliance with UX and Design System best practices

• Push limits and consistently aim for better design solutions

• Provide leadership, direction, and mentorship to the design team

Your Experience

• Understand user-centered design methodologies, have strong empathy for the users, and are committed to be their fierce advocate

• Have an extraordinary aesthetic sense for beautiful designs and pay attention to all the details

• Maintain constant curiosity on business aspects of the products, and utilize the knowledge to distill complex needs into elegant designs

• Strong time-management skills; must be able to work in a fast-paced environment

• Understand how the north star design concepts get broken down into iterative sprints

• Have a growth mindset and willingness to fail fast and learn

• Constantly seeks feedback to improve; Focussed on solving issues

• Possess humility and maturity; welcome candid feedback and are able to give constructive feedback as well

• Deliver with industry-standard design tools: e.g. Figma

• Have knowledge of and experience with working with UI teams using modern extended front-end web technologies Own a design portfolio showcasing your excellent design work

• Have a college degree in design, human computer interaction, or related fields

• Have at least 5 years of experience

• Experience with Pendo a plus

• Experience with AI related design tools a plus (polymet, loveable)

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $176000 - $207000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization.

• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership.

• Lead and support customer demonstrations that showcase our unique value proposition.

• Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities.

• Architect solutions that will help our customers strengthen and simplify their security posture

• Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions

• Lead conversations about industry trends and emerging changes to the security landscape.

• Responsible for discussing and highlighting product alignment with customer requirements and differentiation

• As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs.

• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions

• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

• Distinguished by additional specialized knowledge in breadth and/or depth.

Your Experience

• 6+ years experience in pre-sales/sales engineering within Zero Trust, Networking, Network Security, SaaS Security or SSE/SASE

• Experience with L2-L4 Networking (L2 Switching architectures including Spanning Tree, VLANs/trunking, IP routing including static routes, OSPF and BGP, route re-distribution, L4 Load-balancing)

• Outstanding customer communication and problem-solving skills

• Experience in working with customers, demonstrating problem-solving skills and a can-do attitude

• Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions

• Advanced knowledge of On-Premise and Cloud-Delivered Network Security Technologies

• This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

• Proficient in English

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Responsible for analyzing, building, testing, deploying, maintaining and documenting new SOAR (security orchestration and automation response) playbooks to extend the existing automation capabilities of the Security Operations Center
• Develop innovative approaches to accelerate threat detection, responses, and remediation of security incidents within a global organization.
• Manage and monitor logging pipelines to Cortex Platform, ensuring continuous and uninterrupted flow of intelligence
• Develop first-of-kind solutions that push the limits of SOC Engineering - venturing into uncharted territory
• Collaborate with and provide feedback to the engineers and product managers of Cortex Platform as you operationalize the innovative security solutions within Palo Alto Networks

Your Experience

• Minimum of 3 years of hands-on experience in one or more of the following categories:
  • Developing automation playbooks in XSIAM/XSOAR, Tines, Swimlane or other leading SOAR solution(s).
  • Onboarding and maintaining security logging infrastructure (SIEM) such as XSIAM, Splunk, Devo or other leading SIEM solution(s).
  • Developing solutions in Python for Information Security tools, or other related applications.
• Proficiency in Python scripting
  • Familiarity with interfacing with REST APIs via Python requests
• Strong written and oral communication skills.
• Strong organizational and time management skills.
• Customer-focused, results-driven, and passionate about developing impactful products for the organization.

Education

• Bachelor's degree from four-year college or university or equivalent training, education, and experience in information / cyber security, computer systems, IT, etc. or equivalent military experience required

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $130,000- $175/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.