Manager Technical Customer Support - Cortex jobs at Palo Alto in United States, Plano
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Company (1)
Job type
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Job title (1)
United States
State
Plano
70 jobs found
23.09.2024
PA
Palo Alto Manager Technical Customer Support Software Firewalls United States, Texas, Plano
Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and objectives. Provide customer support as a strategic differentiator for Palo Alto Networks, helping...
Provide Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in...
Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure. Effectively communicate technical solutions to technical and...
Provide technical services around Prisma Cloud technologies, troubleshooting and best practices observations to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a...
Effectively work with NAM Sales to work on Enterprise, SLED and Federal deals. Provide Sr. Leadership with financial models and evaluation of deal economics, commercial terms and conditionals and operational...
Lead and Influence - Take charge of the strategic direction and execution of our content initiatives, shaping the voice of a market leader in network security. Collaborate with Experts -...
Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e–mail, and web. Handle support cases to ensure issues are recorded, tracked, resolved, and follow–ups finished...
Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and objectives. Provide customer support as a strategic differentiator for Palo Alto Networks, helping...
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