Sr Solutions Consultant jobs at Palo Alto in United States, New York

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This is a highly influential position that blends strategic thought leadership, creative problem-solving, and technical credibility to make a tangible difference.

Your Impact

• Serve as the primary liaison for Professional Services, ensuring service delivery exceeds customer expectations through proactive feedback management and corrective actions.

• Champion a customer-first approach across Global Customer Services teams to improve engagement and satisfaction.

• Ensure your team deeply understands customer technical needs and builds lasting, trusted relationships.

• Partner with Sales to provide strategic input during customer negotiations and ensure smooth collaboration throughout the customer lifecycle.

• Drive accurate resource planning and staffing to meet project milestones and quarterly business targets.

• Participate in Quarterly Service Reviews (QSRs), sharing insights and gathering client feedback.

• Provide clear, timely updates on key activities, escalations, and issues to customers and internal teams.

• Build strong partner relationships focused on aligned goals and shared customer success.

• Oversee team utilization, revenue forecasting, and approvals for timesheets and expenses.

• Contribute to the strategic alignment of Professional Services offerings.

• Lead team operations including hiring, career development, mentorship, and training.

Your Experience

• 5+ years of experience leading and building high-performing teams of networking and security technologies such as SASE, Next-Generation Firewall (NGFW), and related solutions.

• Demonstrated understanding of technical concepts such as internet security concepts, products, and implementation strategies. You should be able to translate this complex information into clear, understandable terms for both technical and non-technical stakeholders.

• Demonstrated success in end-to-end project lifecycle management , from pre-sales engagement and SOW creation through project execution and closeout.

• Strong track record of cross-functional collaboration , partnering with Sales, Product, and Services peers to deliver aligned customer outcomes.

• Recognized for clear, persuasive communication and executive presence, with the ability to influence across all levels of an organization.

• Skilled at translating complex technical concepts for diverse audiences, including executives and non-technical stakeholders.

• Valued industry certifications like CISSP, PMP, or vendor-specific certifications (e.g., Palo Alto Networks certifications) and strong project management skills are a plus.

• Willingness to travel up to 10% for customer engagements and internal business meetings.

• Bachelor’s degree in a relevant technical discipline (Computer Science, Information Systems, Electrical Engineering) or comparable professional experience, including military service.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $151,000 - $208,000YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This role is client-facing and requires the Principal Consultant to lead and produce deliverables based on reactive services client engagements. The Principal Consultant will work directly with multiple customers and key stakeholders (Admins, C-Suite, etc) to manage incident response engagements and provide guidance on longer term remediation.

Your Impact

• Perform reactive incident response functions including but not limited to: host-based analysis functions through investigating Windows, Linux, and Mac OS X systems to identify Indicators of Compromise (IOCs)
• Examine firewall, web, database, and other log sources to identify evidence of malicious activity
• Investigate data breaches leveraging forensics tools including Encase, FTK, X-Ways, SIFT, Splunk, and other investigation tools to determine source of compromises and malicious activity that occurred in client environments
• Manage incident response engagements to scope work, guide clients through forensic investigations, contain security incidents, and provide guidance on longer term remediation recommendations
• Ability to perform travel requirements as needed to meet business demands (on average 20%)
• Mentorship of team members in incident response and forensics best practices

Your Experience

• 6+ years of incident response or digital forensics consulting experience with a passion for cyber security
• Strong leadership skills including experience managing a team or individuals
• Experience with leading complicated engagements including scoping, interfacing with the client, and have executed on a technical front
• Proficient with host-based forensics and data breach response
• Experienced with EnCase, FTK, X-Ways, SIFT, Splunk, Redline, Volatility, WireShark, TCPDump, and open source forensic tools

• Identified ability to grow into a valuable contributor to the practice and, specifically:

  • have an external presence via public speaking, conferences, and/or publications;

  • have credibility, executive presence, and gravitas;

  • be able to have a meaningful and rapid delivery contribution;

  • have the potential and capacity to understand all aspects of the business and an excellent understanding of PANW products;

  • be collaborative and able to build relationships internally, externally, and across all PANW functions, including the sales team.

• Incident response consulting experience required
• Ability to perform travel requirements as needed to meet business demands (on average 20%).
• Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security or related field

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $151000/YR - $208000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

* This role can be based in either our Santa Clara, CA or New York City office with a hybrid schedule of at least 3 days/week in office.*

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Act as key business partner & Chief of Staff to the President of Strategic Accounts and regional sales management team; establish, maintain, refine the rhythm of business

• Drive forecasting, deal structuring and participate in a month-end and quarter-end close process

  • Set up cadences for inspection of quarterly targets and forecasts

  • Optimize forecast accuracy by driving discipline with pipeline hygiene and forecast management

  • Facilitate tracking of outstanding purchase orders, ensuring order compliance, bookings reports, etc

  • Manage compliance of the non-standard transactions process; track quarterly metrics on average discounts, non-standard exceptions and recommend actions to improve these metrics

• Drive sales planning, account strategy & quarterly business review meetings with the sales management team

  • Run data analytics and partner with finance/market intelligence teams to assess TAM, product propensity to buy and optimize territory coverage

  • Work closely with sales management on GTM segmentation and coverage strategy implementation

  • Own and drive annual planning exercise for Strategic accounts - quota setting, territory & organization design

  • Partner with sales leadership to drive account & opportunity planning motion

• Manage all aspects of operations, tools, dashboards and reporting

  • Review and identify areas for improvement leading to operational efficiency

  • Assist in driving field readiness for new sales hires and ongoing sales processes training; Coordinate activities and priorities of enablement functions to improve alignment to sales strategy

  • Set up and manage sales programs to drive pipe generation and growth in accounts

  • Manage sales compensation escalations with the Sales Compensation team

  • Work closely with Finance, Sales Compensation and Central Analytics teams to develop & maintain scorecards and dashboards that bring transparency into business performance and arms sales leadership with insights needed to drive their business

Your Experience

• 10+ years of experience in an enterprise subscription software sales strategy & operations role supporting large/strategic accounts

• Knowledge of SaaS / subscription based business models and associated KPIs (Retention & Renewal Rates, ARR, Expansion & Cross-Sell Rates, etc), sales processes and methodologies

• Proficiency with CRM & connected planning systems (e.g., Salesforce, Pigment, Anaplan)

• Attention to detail and ability to execute

• Strong business acumen and judgment, analytical and problem-solving skills, and ability to structure solutions to complex problems; Proficiency in Excel/Google Sheets, SQL & Tableau

• Strong communication & collaboration skills and the ability to effectively partner with all levels of management; Proficiency in PowerPoint/Google Slides

• Self-starter, highly motivated with insatiable curiosity to learn about and influence the business

• Works well within a matrixed environment, with ability to manage simultaneous projects, and tight deadlines

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $145,000 - $213,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Lead and support customer demonstrations that showcase our unique value proposition
• Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities
• Architect solutions that will help our customers strengthen and simplify their security posture
• Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
• Lead conversations about industry trends and emerging changes to the security landscape
• Responsible for discussing and highlighting product alignment with customer requirements and differentiation
• As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs
• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

Your Experience

• 3+ years experience in pre-sales/sales engineering within Zero Trust, Networking, Network Security, SaaS Security or SSE/SASE
• Outstanding customer communication and problem-solving skills
• Experience in working with customers, demonstrating problem-solving skills and a can-do attitude
• Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions
• Advanced knowledge of On-Premise and Cloud-Delivered Network Security Technologies
• High level of German language skills, business fluent in English

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Design, Develop and Implement highly scalable software applications within Prisma SaaS
• Contribute towards architecture quality and vision
• Customer First Mindset is required and a very good team player. Be a cultural champion and role model for others showcasing the org values
• Work with different development and quality assurance groups to achieve the best quality
• Work with DevOps and technical support teams to troubleshoot and fix customer reported issues
• Mentor and Coach team members
• Push engineering boundaries, coming up with high quality, simple solutions to complex engineering and product problems
• Maintain and cultivate high quality in terms of engineering practices, code quality, and work/foster a culture of engineering excellence, and dynamic execution
• Strong ownership mindset while owing the execution of complex engineering challenges including their architecture, their timelines, while collaborating with stakeholders including UI/UX designers, product owners

Your Experience

• Bachelors/Masters in Computer Science or a related fields
• 9+ years of experience in Software Development
• Experience in JavaScript (ES6+) and TypeScript .
• Hands-on experience with React and its ecosystem.
• Proficiency in build tools like WebPack/Vite/Bun.
• Strong command of state management libraries like React Query/React Context/Redux .
• Expertise in HTML5, CSS3 , and modern styling approaches ( Tailwind CSS , SASS).
• Good to have proven experience in web performance optimisation and building responsive designs.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:
• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
• Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers
• Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
• Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
• Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
• Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Your Experience

• 6+ years experience in pre-sales/sales engineering
• Understanding of data networking and/or modern application design and cloud architectures
• Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred
• Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
• Creating and delivering technical presentations, workshops, or technical validation engagements
• Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
• This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.
• Proficient in English

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000/YR - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Define 5G architectural and AI governance best practices
• Solution Architecture & Deployment - Translate 5G pain points into scalable AI architectures and product blueprints
• Support 5G AI POCs and pilot designs—across on-premises, cloud-native platforms, edge, and telco data lakes
• Cross-functional Leadership - collaborate with PM, Engineering, Sales, and Partner Ecosystem teams
• Influence product direction based on telco, partner and enterprise insights
• Define and evangelize compelling AI demos and talk tracks tailored to 5G use cases (e.g., predictive maintenance, closed-loop automation, GenAI-driven customer ops, fraud detection, 5G slicing optimization, etc.)
• Align internal product and GTM teams with industry trends and evolving telco priorities
• Customer/Partner Engagement - Serve as trusted advisor to AI specialists and stakeholders in 5G use cases
• Lead hands on workshops, around 5G AI use cases
• Industry Participation - Support the company at 5G AI events
• Create thought leadership 5G AI content: white papers, webinars, blogs
• Able to work with AI applications and perform demonstrations of our AIRS capabilities

Your Experience

• Strong understanding of AI/ML applications in 5G domains: RAN (Open-RAN), edge, core, OSS/BSS and OT Networks
• Experience working on AI-related applications and technologies in Industry 4.0 mission-critical OT verticals
• Understand the key parts of an AI solution ( AI application, Model, Datasets, etc.)
• Familiarity with AI/ML technologies: Python, TensorFlow, anomaly detection, time-series modeling, Fine Tuning, RAG, etc.
• Understand the broad AI landscape and players
• Experience with partner ecosystems (e.g., AWS, Google Cloud, NVIDIA, telecom vendors)
• Deep understanding of mobile networks and technologies
• Familiar with the current security landscape
• Familiar with various AI related attack vectors (model poisoning, prompt injection, supply chain risks etc.)
• Self Starter - Able and willing to constantly learn and share new AI security related topics

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $186000/YR - $255000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.