Sase Customer Success Engineering Manager jobs at Palo Alto in United Kingdom, London

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Lead and support customer demonstrations that showcase our unique value proposition
• Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities
• Architect solutions that will help our customers strengthen and simplify their security posture
• Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
• Lead conversations about industry trends and emerging changes to the security landscape
• Responsible for discussing and highlighting product alignment with customer requirements and differentiation
• As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs
• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

Your Experience

Multiple years of specialist experience in pre-sales/sales engineering within one or more of the following specialisms - Zero Trust, SaaS Security, SSE/SASE, Networking or Network Security

• Being the expert addition to the technical sales function
• Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions
• Experience in working with customers, demonstrating problem-solving skills and a can-do attitude
• Business fluent in English

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Deliver accurate revenue and RPO forecasts as part of the Close the Quarter process
• Assess topline impact of internal initiatives, new opportunities, and accounting policy changes
• Establish new processes and improve existing processes for topline reporting & visibility, including topics such as renewals revenue streams, registration behavior, and theater performance
• Prepare regular reporting packages, including CFO topline insights, executive team / Board of Directors content, and internal / external auditor close requirements
• Provide financial support for M&A activities, including analysis and integration planning
• Investigate and provide insights to ad hoc C-suite requests

Your Experience

• 7+ years related experience showing strong career progression and prior topline ownership. Prior Corporate FP&A experience and familiarity with US GAAP revenue standards for technology companies/SaaS companies are both a plus
• Experience working with a combination of bookings, RPO, revenue, and ARR
• Ability to translate business requirements into scalable reporting solutions, leveraging Tableau and Pigment to improve accuracy, automation, and visibility of key metrics.
• Familiarity in managing large datasets, applying relevant statistical frameworks and concepts, and deriving executive-level insights
• Strong experience with Google Workplace (Sheets & Slides), Microsoft Excel, SAP, and Tableau. Pigment experience is a plus
• Bachelor’s degree in Economics/Business/Finance or related field (or equivalent military experience) is a plus

Your Qualities

• Analytical thinker, with a desire to dig into and understand the details - and connect to the big picture
• Willingness and ability to adapt to rapid business and organizational changes that accompany a high-growth environment
• Team player with strong communication and presentation skills
• Independent with enthusiasm for solving unstructured questions and providing thought leadership

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $185,000 - $210,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Partner with data scientists / ML engineers to operationalize machine learning models, integrating them into scalable production systems
• Implement automated ML pipelines and optimized performance across data ingestion, model serving, and inference workflows
• Execute on the software development strategy to improve our dynamic highly distributed system
• Understand and implement software development/engineering lifecycle concepts to drive features from conception to delivery
• Collaborate closely with the product management, architects and devops to achieve quality releases
• Work hand-in-hand with customer support, documentation and downstream teams to enable customer success
• Make appropriate trade-offs to optimize time-to-release while maintaining performance and scalability requirements
• Be able to clearly communicate goals and desired outcomes to internal project teams
• Interview, mentor and coach new team members

Principal Software Engineers are:

• Hands-on engineers who can code and build great products
• Technical experts who help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices
• Experts who deliver on critical business needs and are recognized across the company as go-to engineering resources on given domains
• Engineers who willingly work with others towards common goals, understands the responsibilities, activities, and ways to foster relationships
• Role models and mentors who exemplify the best of Palo Alto Networks culture
• Leaders who can communicate cogently with hands-on engineers
• Members of the team who deeply understands customers' needs by doing the research to develop insight into their needs and desires
• Engineers who have the ability to make complex ideas simple; consistent focus on usability and scalability

Your Experience

• BS/MS in Computer Science/Engineering with 10+ years or equivalent experience or equivalent military experience required
• Solid experience of backend development using Java, Spring Boot, J2EE, and cloud-native platforms like GCP or AWS, Kubernetes and Docker
• ​​Strong experience and knowledge with micro services, distributed systems, and performance optimization
• Proven track record of successful architecture and design for high transactions and data volume in enterprise and/or consumer facing applications
• Experience with Agile development process and embrace Agile methodologies
• Strong believer of automation test and strive for higher code coverage
• Can-do attitude on problem-solving, quality and ability to execute

Preferred Qualifications

• Experience in building Cloud Security products
• Experience building products with ML/AI techniques will be a big plus
• Experience to develop APIs (REST) based project using and experience with JSON
• Experience in NoSQL DB (Mongo, Cassandra) and RelationDB
• Experience in ElasticSearch, Redis and Kafka
• Experience in modern containerization (& cloud) technologies like Docker and Kubernetes
• Experience in mentoring junior team members in a high-performing teams
• Experience in AWS/GCP/Azure cloud
• Big plus if you have CASB or general SaaS application experience
• Big plus if you have experience with data security domain

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

As a Principal Business Development Manager for Unit 42, you'll be the strategic spearhead responsible for significantly expanding our consulting services across your assigned territory. Your primary mission is to drive substantial revenue growth and deepen market penetration by:

• Pioneering New Business & Strategic Growth: Proactively identify, generate, and qualify new opportunities, developing and executing comprehensive account and regional strategies in collaboration with leadership to exceed bookings goals for Unit 42. You'll act as the crucial "first person on the ground," building new pipelines and expanding existing customer relationships
• Empowering Core Sales Teams: Serve as a trusted expert and strategic partner to Palo Alto Networks Core sales organizations and channels. You'll lead high-level Unit 42-specific conversations, assist in identifying potential customers, and provide deep cybersecurity and services expertise to accelerate services adoption throughout the sales cycle
• Negotiating & Closing Complex Engagements: Scope, negotiate, and close sophisticated enterprise contracts, consistently exceeding all bookings and revenue targets for Unit 42 consulting services
• Building Executive Relationships & Market Presence: Establish and cultivate strong relationships with C-level executives and senior decision-makers (CISO, CSO, CIO), educating them on the compelling business value of Unit 42's offerings. Your efforts will directly contribute to increasing Unit 42's market share and strengthening our brand identity as the elite security advisory team
• Cross-Functional & Partner Collaboration: Collaborate seamlessly with internal stakeholders (Field Sales, Marketing, Sales Operations, etc.) and leverage strategic regional partners to maximize growth, expand reach, and ensure flawless execution
• Strategic Forecasting & Reporting: Maintain precise account intelligence and provide accurate forecasts of business opportunities in SFDC to inform strategic decisions for sales and executive leadership

Your Experience

We are seeking a highly accomplished and results-oriented professional with:

• Strategic Sales Leadership: 10+ years of extensive and progressive experience in Business Development and Sales leadership roles within the cybersecurity industry, demonstrating the ability to shape and execute go-to-market strategies.
• Exceptional Quota Attainment: A consistent and demonstrable track record of significantly exceeding multi-million dollar sales quotas as a Major/Large Account Manager, Regional Sales Manager, or Enterprise Seller, with a strong focus on F1000 accounts within high-growth, dynamic environments.
• Deep Cybersecurity Domain Mastery: At least 10 years of experience selling complex Security solutions or services, including a profound understanding and proven success in:
• Offensive Security Services
• Incident Response Retainers
• Risk Management Services
• SOC Assessment Services
• Threat Intelligence Services
• Channel Ecosystem Acumen: A profound understanding of global channel partners and a proven ability to strategically leverage a channel-centric go-to-market approach to drive substantial growth in your assigned region.
• Advanced Solution Sales Expertise: Mastery of MEDDIC (or similar rigorous sales methodologies) and Complex Solution Sales, with a demonstrated ability to architect and close intricate enterprise software and services solutions with large, sophisticated enterprises, consistently achieving 6-figure transactions and greater.
• Industry & Executive Fluency: In-depth knowledge of how specific industries leverage security solutions. You possess the executive presence and communication skills to succinctly translate complex technical benefits into high-leleverage business outcomes, effectively articulating and presenting to both technical and C-suite stakeholders.
• Entrepreneurial Drive & Agility: A demonstrated passion for the cybersecurity space, a proactive and entrepreneurial mindset towards scaling new, emerging technology offerings, and exceptional comfort thriving in a fast-paced, evolving environment.
• Global Communication: Fluent in English, with additional regional language proficiency (e.g., Arabic, Spanish, French, German) a significant plus.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

Palo Alto Networks is seeking a forward-thinking Senior Manager of Sales Leadership Development to pioneer the next generation of leadership within our sales organization. This critical role is focused on developing our sales leaders and equipping them with the strategies and tools to excel. You will be responsible for designing and implementing a world-class leadership development program, with a strong emphasis on leveraging breakthroughs in Artificial Intelligence (AI) to enhance coaching, optimize sales processes, and drive a high performance culture.

Your Impact

• Sales Leadership Development Strategy: Design, build, and execute a comprehensive development program for all levels of sales leadership, from first-line managers to senior leaders. This includes curriculum design, workshop facilitation, and creating a continuous learning culture
• Strategic AI Integration: Act as the primary consultant for sales leadership on integrating AI into their management operating rhythm. Identify opportunities where AI can improve forecasting accuracy, strategic account planning, and overall process efficiency
• AI-Powered Coaching Excellence: Champion the use of AI tools to provide data-driven insights into team performance. Coach sales leaders on how to use conversation intelligence and other AI platforms to deliver targeted, effective coaching at scale
• Performance Analytics & Insights: Utilize data and analytics to measure the effectiveness of leadership development programs. Leverage AI and Large Language Models (LLMs) to identify trends in leadership behaviors that correlate with top performance and replicate them across the organization
• Change Management & AI Adoption: Lead initiatives to drive the adoption of AI-powered tools and workflows among the sales leadership team. Articulate the value of human-AI collaboration and ensure managers are equipped to lead their teams through this transformation
• Process Optimization: Collaborate with sales operations to review and refine sales processes. Ensure that processes are standardized to generate the high-quality data necessary for AI systems to learn and provide valuable insights for leadership

Your Experience

• Sales Leadership Experience: Proven experience (5+ years) in a direct sales leadership role is strongly preferred. Alternatively, extensive experience in a sales leadership development or coaching role
• Sales Process: Proven expertise in the methodologies of successful sales leadership. This includes the ability to coach leaders on strategic territory planning, build and inspect sales pipelines, and implement consistent, accurate forecasting cadences to drive predictable revenue
• AI & Technology Acumen: A strong understanding of how AI, machine learning, and data analytics can be applied to improve sales processes and leadership effectiveness
• Strategic & Analytical Mindset: Capacity to think strategically, identify complex challenges within a sales organization, and use data to design and measure effective solutions
• Adaptability and growth mindset: A passion for learning and the ability to thrive in a dynamic, fast-paced environment where technology and buyer behaviors are constantly evolving
• Leadership Development Expertise: Demonstrated success in designing and implementing impactful leadership development or sales enablement programs
• Influential Communicator: Exceptional communication, presentation, and interpersonal skills. Ability to build trust and influence senior sales leaders

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Responsible for analyzing, building, testing, deploying, maintaining and documenting new SOAR (security orchestration and automation response) playbooks to extend the existing automation capabilities of the Security Operations Center
• Develop innovative approaches to accelerate threat detection, responses, and remediation of security incidents within a global organization.
• Manage and monitor logging pipelines to Cortex Platform, ensuring continuous and uninterrupted flow of intelligence
• Develop first-of-kind solutions that push the limits of SOC Engineering - venturing into uncharted territory
• Collaborate with and provide feedback to the engineers and product managers of Cortex Platform as you operationalize the innovative security solutions within Palo Alto Networks

Your Experience

• Minimum of 3 years of hands-on experience in one or more of the following categories:
  • Developing automation playbooks in XSIAM/XSOAR, Tines, Swimlane or other leading SOAR solution(s).
  • Onboarding and maintaining security logging infrastructure (SIEM) such as XSIAM, Splunk, Devo or other leading SIEM solution(s).
  • Developing solutions in Python for Information Security tools, or other related applications.
• Proficiency in Python scripting
  • Familiarity with interfacing with REST APIs via Python requests
• Strong written and oral communication skills.
• Strong organizational and time management skills.
• Customer-focused, results-driven, and passionate about developing impactful products for the organization.

Education

• Bachelor's degree from four-year college or university or equivalent training, education, and experience in information / cyber security, computer systems, IT, etc. or equivalent military experience required

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $130,000- $175/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Serve as the single technical orchestrator for large, complex, and strategic XSIAM deployments.
• Direct Professional Services (PS), Solutions Consulting (SC), and Domain Consulting (DC) resources, orchestrating workstreams to ensure a successful customer deployment
• Educate and align customer security operations teams with XSIAM capabilities, running "day in the life" sessions and ensuring they can apply XSIAM to their specific workflows
• Coach and train field DC and PS teams during deployments to build their skills for future projects.
• Define, develop, disseminate, and improve best practices, templates, and knowledge that can be used by the broader field to scale our deployment capabilities
• Provide technical and product consultation while managing escalations and issues throughout the deployment lifecycle
• Lead customer workshops and gap analyses to assess customer needs, define outcomes, and identify any risks to a successful deployment
• Document improvement recommendations from deployments to feed back into our processes
• Help transition the team's focus long-term to a "health check" process and expand our success model to new use-cases

Your Experience

• Senior level technical acumen with XSIAM/SIEM solutions, including deep technical knowledge of all XSIAM capabilities
• Excellent customer-facing communication skills with strong executive presence
• Demonstrated ability to coordinate resources across multiple internal and external organizations
• A coaching and training mindset, with a proven ability to mentor others
• A "scale mindset" with a focus on using AI for data collection, developing reusable process concepts, and authoring best-practice documentation
• Ability to handle 4-5 concurrent deployment engagements
• Strategic mindset with strong problem-solving, analytical, and critical thinking skills

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.