Senior Technical Support Engineer- Strata jobs at Palo Alto in Spain, Madrid
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Company (1)
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Spain
Madrid
35 jobs found
23.06.2024
PA
Palo Alto Senior Technical Support Engineer- STRATA Spain, Community of Madrid, Madrid
Provide Tier 3 level Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Managing support cases to ensure issues are recorded, tracked, resolved, and follow-ups...
Provide Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow–ups are completed in...
Provide Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in...
Provide Tier 3 level Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Managing support cases to ensure issues are recorded, tracked, resolved, and follow-ups...
Provide post-sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web. Meet enhanced response SLA’s for customers who purchase our Platinum Support Offering. Handle support...
Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...
Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e–mail, and web. Remote support, deployment and knowledge transfer. Handle support cases to ensure issues are...
Provide Tier 3 level Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Managing support cases to ensure issues are recorded, tracked, resolved, and follow-ups...
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